Archbishop Reyes Avenue, Lahug, 6000 Cebu City, Philippines
#25 of 158 hotels in Cebu City
Guests' ChoiceBased on 1937 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
9.0
Value for money
8.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Harold
United States of AmericaSee above...I would suggest you include "Very Good" between good and excellent. With the exception of the lifeguards rudeness it was actually excellent, especially your management personnel. I apologize forgetting her name. I didn't bring the lifeguard issue personally.
Lifeguard at the was rude to my wife, demanded she sign in with room number. Confused our child
Stayed in February 2024
Reviewed: March 16, 2024
Daniel
DenmarkAir conditioning didn’t have night mode. So had to be turned off due to it being very loud. Dinner Buffet was a bit overpriced
Good service, clean hotel and nice rooms. Big breakfast selection and night buffet.
Stayed in March 2024
Reviewed: March 15, 2024
Db
United KingdomTwo of the aerobic machines were out of order in the gym. This has happened previously. Annoying. The only cycle machine really needs a service, doesn't work very well at all.
The staff are exceptionally friendly and attentive
Stayed in March 2024
Reviewed: March 11, 2024
Shehoy
MalaysiaThe cleanliness and rooms look old.
Location is great and easy to get around. Staffs are exceptional. Even upgraded our room.
Stayed in March 2024
Reviewed: March 11, 2024
Natalie
AustraliaThe pool was definitely the best part, breaky was good too! Good spot if you want to go shopping and all the tours will pick you up from there too as it’s super central
Stayed in March 2024
Reviewed: March 9, 2024
Avner
IsraelThere were dew bugs in the room. Other than that, perfect.
Stayed in March 2024
Reviewed: March 8, 2024
Remco
NetherlandsThe pool was so small,10 people in it and its full,lots of beggars around the hotel
Everyone was so friendly !..I Really liked it
Stayed in March 2024
Reviewed: March 7, 2024
Cabinatan
Abkhazia, GeorgiaFacilities inside the room
The ambiance and foods
Stayed in March 2024
Reviewed: March 6, 2024
Timothy
United KingdomWiff of sewage by the outside pool
Good hot shower
Stayed in March 2024
Reviewed: March 2, 2024
Nestor
PhilippinesParking availability.
Near the mall and center of the city tourist attractions.
Stayed in January 2024
Reviewed: March 2, 2024
Michael
PhilippinesLocation was hard to drive to and not near any night life
The hotel and room was great The best hotel bed I have slept on Staff were fantastic
Stayed in March 2024
Reviewed: February 26, 2024
Krissyboi
United Arab Emirates11am checkout is every early.... most local and international hotels checkout is at 12noon or you can still stay till 1pm..
Stayed in February 2024
Reviewed: February 26, 2024
Timothy
United KingdomCocktail bar by the pool Great breakfast buffet
Stayed in February 2024
Reviewed: February 26, 2024
James
AustraliaGood central location
Stayed in January 2024
Reviewed: February 25, 2024
Michael
AustraliaThe bathroom is very small, when you sit on the toilet, you can bump your head against the bath sink. Some white bath towels were not that white. Please buy new ones. Pool is very small.
It was very close to Ayala Mall and restaurants. We enjoyed our stay in Cebu, staff was kind and attentive.
Stayed in February 2024
Reviewed: February 25, 2024
Maria
Philippinescomfortable bed clean room reliable staff
Stayed in February 2024
Reviewed: February 25, 2024
Edward
VietnamBreakfast can become a little chaotic as too busy . Need to have more than x1 dish of popular foods like bacon as runs out every few mins when busy
Great location Staff are very good Breakfast buffet good
Stayed in February 2024
Reviewed: February 22, 2024
P
SingaporeThe rooms are OK but nothing special. The air conditioner in the room was old and a little noisy. It is not appropriate for a hotel of this standard and really needs to be replaced with a newer, quieter one.
Great location within walking distance of Ayala Centre. Great staff, very friendly and helpful
Stayed in February 2024
Reviewed: February 20, 2024
Analisa
Philippinesroom is big enough
Stayed in January 2024
Reviewed: February 20, 2024
Jenny
United KingdomDinner and breakfast buffet had a large selection. Staff were very friendly and efficient. Also had a massage service in my room and I enjoyed that very much.
Stayed in January 2024
Reviewed: February 19, 2024
Sanipa
PhilippinesFriendly people
Stayed in February 2024
Reviewed: February 19, 2024
Ada
AustraliaIt’s quite old. Towels seem old
it’s affordable and its location
Stayed in February 2024
Reviewed: February 19, 2024
Derek
United States of AmericaCommunication with difficulties during the stay was not consistent. Managers and leadership seemed to be not present when needed.
Staff was very nice.
Stayed in February 2024
Reviewed: February 19, 2024
Edward
VietnamNo issues
Good value Good breakfast buffet Good location Joselle kaye is perfect example of why Filipino hospitality staff are so highly regarded across the world - huge, warm smile for each guest and works hard to serve everyone and make all feel welcome ..
Stayed in February 2024
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