Serging Osmeña Boulevard Corner Juan Luna Avenue, 6000 Cebu City, Philippines
#7 of 163 hotels in Cebu City
Guests' ChoiceBased on 1628 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
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Chinai LIKE THE BREAKFAST ,THERE WERE SO DIVERSITY AND THE FOOD IS DELICIOUS FORTHEMORE LOCATION IS PREFECT, IT IS VERY NEAR TO SM CITY SUPERMARKET
Stayed in March 2024
Reviewed: April 17, 2024
Papuzzo
United Arab EmiratesI think the entrance can be improved and put like sofas and table for waiting area while people are waiting for check in or they just want to consume from the bar
Location is great, right next shopping mall. Staff is friendly and helpful Hotel itself is elegant and rooms are spacious. Smoking area available ouside Great drinks at the bar!
Stayed in April 2024
Reviewed: April 17, 2024
Nritya
United States of AmericaThe allergen labeling at the restaurant could be improved. I have a severe egg allergy so when I first saw that everything in their buffet had allergen labeling I was very impressed but when I looked a little closer I noticed that a lot of items that did contain egg were incorrectly labelled as not having eggs. The staff was very helpful when I double checked with them so I never had an allergic reaction but I think if you do have labelling it should be done correctly so that is one thing I would suggest for improvement.
The room was wonderful - very spacious and the beds were very comfortable. There was a huge breakfast spread that was nice to have with a toddler. Great facilities as well -we used both the pool and gym multiple times. I also really liked having the SM City mall so close by.
Stayed in April 2024
Reviewed: April 16, 2024
Maria
QatarThe pillows were uncomfortable other than that everything was perfect!
Breakfast was amazing. Staff are very friendly and accommodating. They allowed us to check in early and check out late. Location is right next to a mall.
Stayed in April 2024
Reviewed: April 16, 2024
Jead
PhilippinesNothing!
Everything😊
Stayed in April 2024
Reviewed: April 15, 2024
Amelia
SingaporeConvenient, big mall next to it
Stayed in April 2024
Reviewed: April 15, 2024
Lisa
United Arab EmiratesCheck in took 30 minutes, that’s a long wait after flight. You need more people to do check in if it’s busy
The breakfast was awesome, great spread!
Stayed in April 2024
Reviewed: April 14, 2024
Eunhye
South KoreaIt was really a good hotel. Room is clean and comfortable. Facillities are so nice. Out door pool is also good. First of all, all staffs are absolutely kind and nice. I highly recommend this hotel.
Stayed in April 2024
Reviewed: April 14, 2024
Mike
MaldivesShould offer turndown service and take account t of how many guests are in the room for towels etc
Close to all site seeing and shops
Stayed in April 2024
Reviewed: April 13, 2024
Steve
United KingdomNo dislikes about the property
Fabulous place and wanted to treat my family to a special occasion
Stayed in April 2024
Reviewed: April 12, 2024
Gaurav
United Arab EmiratesSwimming pool small Loooooong queues at checkin but was helped through business centre checkout No radisson rewards on booking. Com Housekeeping was awful. Forgot sugar and towels
Amazing ambience Close to tourist location Adjacent mall Veg options in lunch and breakfast especially Indian cuisine! Room size and views
Stayed in April 2024
Reviewed: April 11, 2024
Hector
United States of AmericaBreakfast and location was excellent I didn’t know some foods ( fruits) were not allowed spacious lobby and a nice patio Service was excellent
Stayed in March 2024
Reviewed: April 11, 2024
Adam
United KingdomCheck-in/out organisation is very bad causing unnecessary frustration. It is split into individual queues meaning you might pick a queue where the person(s) ahead of you takes a longtime to be served and you have to wait, but persons coming to the desk after you who have joined a different queue get served before you. This caused quite a bit of anger with a number of guests waiting at the time we checked out. Other hotels utilise a single queue meaning people get served in the order they arrive, which is much less frustrating.
We have stayed at this property many time since it was opened 13 years ago. The hotel has good facilities and is very comfortable. The staff are all very friendly and helpful. It is convenient for SM Shopping and dining.
Stayed in April 2024
Reviewed: April 11, 2024
Elle
PhilippinesNone that I can think of.
The hotel is so convenient with everything. Hotel staff are amazing especially the lady who assisted me when checking in. Check in and check out are so quick. There are staff/guards available when taking a lift to make sure there is an available one. This saves time actually, you don't need to wait for the lift to become available, less waiting time. The room was great. It is what you see from their website. Impeccable Cleanliness and Maintenance. The food was amazing and varieties of selection, from local to international cuisine. We celebrated my Dad's bday on the 2nd day and booked them in another room which was so easy again. the hotel knows the value of time for their clients. Kudos!
Stayed in April 2024
Reviewed: April 9, 2024
Badal
United KingdomExcellent service RODD at reception was amazing.
Stayed in April 2024
Reviewed: April 8, 2024
James
United Kingdomnothing at all i couldn’t find anything wrong with the hole setup
I liked my stay there everything was perfect and the staff were very friendly and helpful the food was very good what i liked was the security was good and I felt comfortable and safe
Stayed in April 2024
Reviewed: April 7, 2024
David
United States of AmericaPillows seem so slippery. Hard to keep under head.
Location and great breakfast buffet
Stayed in March 2024
Reviewed: April 7, 2024
Fat
United States of AmericaThere was a roaches on the bathroom counter top
Location, quite and spacious.
Stayed in April 2024
Reviewed: April 7, 2024
Sharm
United KingdomNone
Easy check in, staff showed outstanding work ethics- from the moment you arrived everyone greeted us with a smile! You all made our stay comfortable and memorable. The hotel is just a walking distance to SM mall where you have a lot of options to shop and eat. Hotel transfer and taxi are all available anytime. Just take note that Hotel transfer are not free of charge though. The breakfast was amazing- you can choose both filipino and continental breakfast. A lot of options to choose from. Booked for Junior suite king size and the room is massive. My son really enjoyed the office area for his gaming device. It was a lovely stay for my family. Thank you Raddison for such a fantastic stay.
Stayed in March 2024
Reviewed: April 4, 2024
Beatrice
Switzerland- bad smell in the room
- Nice garden & pool - close to mall
Stayed in March 2024
Reviewed: April 4, 2024
Rodney
United KingdomNothing to be honest
The spaciousness of our room was excellent with tvs 2 CRs a work station bath and shower
Stayed in April 2024
Reviewed: April 4, 2024
Elika
PhilippinesNo biggie but pillows are too soft. But it doesn’t affect our stay.
I love how secure the building is. Before you enter they scan our luggage and the staff were amazing. The room is very clean and you can see that they really are taking care of everything. Food was perfection. We are very lucky to have a room that’s overlooking the sea and pool area. It is convenient as well, walking distance to SM City. Next trip will be with my husband.
Stayed in March 2024
Reviewed: April 4, 2024
Leigh
United KingdomRoom service food was disappointing.
Clean and comfortable, food was tasty and big portions in the outlets.
Stayed in March 2024
Reviewed: April 3, 2024
Krishnaswamy
United KingdomNothing to mention
Location, cleanliness, breakfast
Stayed in February 2024
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