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Reviews of Radisson Blu Cebu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Serging Osmeña Boulevard Corner Juan Luna Avenue, 6000 Cebu City, Philippines

#7 of 163 hotels in Cebu City

Guests' Choice

Review Score

Based on 1628 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    i LIKE THE BREAKFAST ,THERE WERE SO DIVERSITY AND THE FOOD IS DELICIOUS FORTHEMORE LOCATION IS PREFECT, IT IS VERY NEAR TO SM CITY SUPERMARKET

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    Great location and value for money
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    I think the entrance can be improved and put like sofas and table for waiting area while people are waiting for check in or they just want to consume from the bar

    Location is great, right next shopping mall. Staff is friendly and helpful Hotel itself is elegant and rooms are spacious. Smoking area available ouside Great drinks at the bar!

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Excellent hotel - would definitely recommend!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights

    The allergen labeling at the restaurant could be improved. I have a severe egg allergy so when I first saw that everything in their buffet had allergen labeling I was very impressed but when I looked a little closer I noticed that a lot of items that did contain egg were incorrectly labelled as not having eggs. The staff was very helpful when I double checked with them so I never had an allergic reaction but I think if you do have labelling it should be done correctly so that is one thing I would suggest for improvement.

    The room was wonderful - very spacious and the beds were very comfortable. There was a huge breakfast spread that was nice to have with a toddler. Great facilities as well -we used both the pool and gym multiple times. I also really liked having the SM City mall so close by.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Great stay before travel
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were uncomfortable other than that everything was perfect!

    Breakfast was amazing. Staff are very friendly and accommodating. They allowed us to check in early and check out late. Location is right next to a mall.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Great time!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    Everything😊

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Will stay again if I go Cebu city
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient, big mall next to it

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Beautiful
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in took 30 minutes, that’s a long wait after flight. You need more people to do check in if it’s busy

    The breakfast was awesome, great spread!

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was really a good hotel. Room is clean and comfortable. Facillities are so nice. Out door pool is also good. First of all, all staffs are absolutely kind and nice. I highly recommend this hotel.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Enjoyable and restaurant staff were great. Aleen 1, Aleen2, Darren, Theresa, Rose, Kimberly, Rolando and Padin. They mak
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Should offer turndown service and take account t of how many guests are in the room for towels etc

    Close to all site seeing and shops

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Fabulous majestic exceptional place to stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 7 nights
    • Submitted from a mobile device

    No dislikes about the property

    Fabulous place and wanted to treat my family to a special occasion

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Nice location at heart of Cebu
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Swimming pool small Loooooong queues at checkin but was helped through business centre checkout No radisson rewards on booking. Com Housekeeping was awful. Forgot sugar and towels

    Amazing ambience Close to tourist location Adjacent mall Veg options in lunch and breakfast especially Indian cuisine! Room size and views

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Everything was very good
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast and location was excellent I didn’t know some foods ( fruits) were not allowed spacious lobby and a nice patio Service was excellent

    Stayed in March 2024

  • Reviewed: April 11, 2024

    9.0
    Comfortable and well equipped hotel in good location for city
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights

    Check-in/out organisation is very bad causing unnecessary frustration. It is split into individual queues meaning you might pick a queue where the person(s) ahead of you takes a longtime to be served and you have to wait, but persons coming to the desk after you who have joined a different queue get served before you. This caused quite a bit of anger with a number of guests waiting at the time we checked out. Other hotels utilise a single queue meaning people get served in the order they arrive, which is much less frustrating.

    We have stayed at this property many time since it was opened 13 years ago. The hotel has good facilities and is very comfortable. The staff are all very friendly and helpful. It is convenient for SM Shopping and dining.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Our stay was exceptional! Will surely comeback.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights

    None that I can think of.

    The hotel is so convenient with everything. Hotel staff are amazing especially the lady who assisted me when checking in. Check in and check out are so quick. There are staff/guards available when taking a lift to make sure there is an available one. This saves time actually, you don't need to wait for the lift to become available, less waiting time. The room was great. It is what you see from their website. Impeccable Cleanliness and Maintenance. The food was amazing and varieties of selection, from local to international cuisine. We celebrated my Dad's bday on the 2nd day and booked them in another room which was so easy again. the hotel knows the value of time for their clients. Kudos!

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent service RODD at reception was amazing.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    it made my stay here a pleasant and enjoyable end to my trip here in the Philippines
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing at all i couldn’t find anything wrong with the hole setup

    I liked my stay there everything was perfect and the staff were very friendly and helpful the food was very good what i liked was the security was good and I felt comfortable and safe

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Relaxing stay
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Pillows seem so slippery. Hard to keep under head.

    Location and great breakfast buffet

    Stayed in March 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a roaches on the bathroom counter top

    Location, quite and spacious.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Easy check in, staff showed outstanding work ethics- from the moment you arrived everyone greeted us with a smile! You a
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Easy check in, staff showed outstanding work ethics- from the moment you arrived everyone greeted us with a smile! You all made our stay comfortable and memorable. The hotel is just a walking distance to SM mall where you have a lot of options to shop and eat. Hotel transfer and taxi are all available anytime. Just take note that Hotel transfer are not free of charge though. The breakfast was amazing- you can choose both filipino and continental breakfast. A lot of options to choose from. Booked for Junior suite king size and the room is massive. My son really enjoyed the office area for his gaming device. It was a lovely stay for my family. Thank you Raddison for such a fantastic stay.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - bad smell in the room

    - Nice garden & pool - close to mall

    Stayed in March 2024

  • Reviewed: April 4, 2024

    9.0
    Excellent I would definitely recommend to everyone
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to be honest

    The spaciousness of our room was excellent with tvs 2 CRs a work station bath and shower

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Amazing! This will be our go to Hotel now in Cebu.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    No biggie but pillows are too soft. But it doesn’t affect our stay.

    I love how secure the building is. Before you enter they scan our luggage and the staff were amazing. The room is very clean and you can see that they really are taking care of everything. Food was perfection. We are very lucky to have a room that’s overlooking the sea and pool area. It is convenient as well, walking distance to SM City. Next trip will be with my husband.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Best Hotel in Cebu
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Room service food was disappointing.

    Clean and comfortable, food was tasty and big portions in the outlets.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to mention

    Location, cleanliness, breakfast

    Stayed in February 2024

Showing 1 - 25

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