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  5. Reviews of Sarrosa International Hotel and Residential Suites

Reviews of Sarrosa International Hotel and Residential Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

F Cabahug Street, Kasambagan, Barangay Mabolo, 6000 Cebu City, Philippines

#82 of 165 hotels in Cebu City

Guests' Choice

Review Score

Based on 632 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi is bad and the carpet is not so clean, also when I enter the room, smells like chemical spray. But after I used exhaust fan slowly disappeared. The bathroom is okay but I saw small cockroach.

    The Location is good . Big bathroom and nice ambiance especially night time. I can see the view.

    Stayed in April 2024

  • Reviewed: March 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not a very good hotel and poor service. Our AC was smelling and had to make multiple requests to get it corrected. Had to request multiple times to provide complimentary drinking water and toiletries. The swimming pool area smells of chlorine. The room is not at all ventilated with no windows. Overall, this hotel is not at all value for money.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Fair enough what you paid.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    First day We found bed bug on the pillow. The Manager changed our room right away and we mentioned to exterminate the room. The carpet noted some stains and looks old.

    Close to all groceries and restaurants.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are in need of some serious updating, whilst they very big, they were very outdated, everything from soft furnishings to bathroom amenities needs improvement. There were cockroaches in the room, and the air conditioning unit is very old and very, very noisy.

    The staff were very friendly.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely big room and great showers and beds. Location right next to a busstop

    Stayed in January 2024

  • Reviewed: February 25, 2024

    9.0
    Very nice
    • Leisure trip
    • Solo traveler
    • Grand Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good variety but cold

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was cockaroch found on the wall beside bed.

    The workers were very nice. My wife was injured on leg and they gave Ice. Anyway I like the stay and next time I hope we could use swimming pool.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Hall way

    Great

    Stayed in January 2024

  • Reviewed: February 6, 2024

    8.0
    Friendly staff and good location for almost everything we needs including laundry.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Seafood dinner is not as fresh as it looks in the menu.

    Stain on the old carpet and seen bed bug on the pillow, we requested us to get transferred to different room which is easily got resolved the issue.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Family Suite (7 People)
    • Stayed 1 night
    • Submitted from a mobile device

    Personal are friendly

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The CR was clog.. the water drain was not working properly and everytime we use the CR oooks like there was a floods.. but overall it was good experience in our stay.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    On the first day there is a cockroach… please make sure to clean before you send someone to stay. But all throughout it was a very good stay experience.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    7.0
    Spacious rooms with friendly staff
    • Leisure trip
    • Solo traveler
    • Grand Deluxe Double Room
    • Stayed 6 nights

    The gym is very basic with very odd opening hours i.e. is closed daily between 10am-4pm, and between 8pm-6am. The pool is also closed on Tuesdays. The pool is a small pool on Level 5. But our main bugbear about this hotel is the number of cockroaches in the room (and we didn't have any food in the room either). Maybe next time we will take some insect/crawlers spray with us.

    High ceiling and very spacious room with wardrobe and a work desk, good sized bathroom, cable tv, and great aircon. Great buffet breakfast with a great selection of both heavy and light breakfast choices. Wifi connection was also great.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Grand Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool the breakfast and the kindness of staff

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Family Suite (7 People)
    • Stayed 2 nights
    • Submitted from a mobile device

    Room has cockroach

    Location

    Stayed in January 2024

  • Reviewed: January 7, 2024

    6.0
    The staff are nice unfortunately the hotel policies are awful, the wifi is of no use for any sort of business, all in al
    • Couple
    • Grand Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Very poor wifi Very busy road, sound insulation from outside and from next rooms very bad. The pool was too busy to use The gym only open until 9am then open again at 4pm The fact I paid for 9 nights up front then was not given the key to the room until I paid a further 500 pesos for the deposit (in cash) very poor policy

    Good price, reasonable sized room, city view

    Stayed in January 2024

  • Reviewed: January 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Grand Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The interior definitely needs an update. I’ve never signed so many documents, before getting access to my room.

    Nice location, and clean room.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Having 2 separate rooms in different parts of the building.

    I like the gym, the staff was outstanding and very understanding. The rooms was very comfortable.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi is unstable in the room.

    Room is spacious for the price.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I thought maybe bec we booked online thru 3rd party, they gave us low floor, no view, the view was hotel junkyard. Rooms with city view are with one bed only. Food was expensive on room service menu. AC was noisy. The washroom smelled bad when the toilet was flushed.

    Room was clean.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Pretty good overall; we enjoyed our stay.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The toilet smelled a bit when we got there though so we covered the drain using the trash can, there wasn't a proper parking space, and the pool was closed when we decided to go swimming.

    The room was pretty good, the bed was nice and bouncy, the wifi was okay, the receptionists were really nice, and there's an available ATM outside the hotel exit.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Slow Wifi Connection

    Location

    Stayed in November 2023

  • Reviewed: December 1, 2023

    8.0
    A good place for staycation and weekend chill vibe!
    • Leisure trip
    • Travelers with friends
    • Grand Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi was kinda unstable sometimes.

    I enjoyed my stay here. I like that outside the hotel, there are so many restaurants nearby where you can satisfy your gastronimic cravings!

    Stayed in November 2023

  • Reviewed: November 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is a but worn off. Aircon is a bit noisy

    Really good price for quality. Staff is helpful.

    Stayed in November 2023

Showing 1 - 25

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