Dap-Dap, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines
#50 of 68 hotels in Mactan
Guests' ChoiceBased on 37 hotel reviews
7.0Cleanliness
7.4
Comfort
7.8
Location
6.5
Facilities
6.9
Staff
8.7
Value for money
6.8
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 7, 2024
Gabriel
United States of AmericaThink very hard before you book here. The location is UNACCEPTABLE. You will be cutoff from absolutely EVERYTHING. The only access to this hotel from the main thoroughfare is through small dirty rundown streets with garbage all over. Absolutely unacceptable for such a fine hotel.
Fantastic luxury hotel. Super comfy beds, very very nice accommodations. Spanking clean. Service is very helpful but a little amateurish, but that's not a big problem, really.
Stayed in April 2024
Reviewed: June 8, 2023
Bohumír
Czech RepublicI realy dont like the internet connection. On the room only for 2 devices and very poor. In comparison with stay in Boracay, we had there very stable internet and no limited devices. I also dont like the La Mirada pool (its possible to use it, but i will realy not recommend that), which was very dirty and seems no maintainance. 7 years ago, it was very good pool, now very poor.
I liked the room with 2 big double beds, the location near Mactan Newtown (looks safe), then the possibility to use Vistamar beach and pool (ckeaner than LaMirada). But it will be good, if the hotel will offer some free van or something like that, so the acommodants can be transfered in some near place (at least). Unfortunately they didnt offered anything like this, needed to ride the local type of transportation.
Stayed in June 2023
Reviewed: April 10, 2023
Cleo
TaiwanThe internet is not really good. Especially in the 6 flr. Area Hope you do something to improve the reception.
I liked the room we stayed at, the view is overlooking. It’s so wonderful experience staying there for our honeymoon. We’ll definitely come back there.
Stayed in March 2023
Reviewed: March 19, 2023
Mehrunnisa
United Arab Emiratesthe facility is quite old considering the price
staff was really helpful
Stayed in February 2023
Reviewed: February 27, 2023
Lolita
United States of AmericaToilet very slow to flush and the bathtub was very deep. Dangerous for seniors and disabled customers.
Breakfast was good.
Stayed in February 2023
Reviewed: February 15, 2023
Alvin
PhilippinesNo cable tv.. No WiFi
Kids loved the pool
Stayed in January 2023
Reviewed: February 11, 2023
Mary
PhilippinesBuilding is old, looks new in the photos. Very poor internet
Beds are comfortable. The staff is very accommodating. Place is secluded. Beach is clean.
Stayed in February 2023
Reviewed: January 24, 2023
Hewitt
CanadaOver priced for what it is, location is nice but hard to get to other places as taxis are hard to get.
Clean with friendly staff
Stayed in January 2023
Reviewed: January 20, 2023
Edmund
PhilippinesThe location is far from local shops and attractions. The gym is dirty and unkept, old machinery that is unserviceable. The doorman was rude 😒 The room service was poor, we stayed 8 nights and the last 4 days our room wasn't cleaned or freshen up. Lacking service and cleanliness. Expensive for the money, I would suggest try another hotel.
The reception staff and food service was good and helpful. Security was good.
Stayed in January 2023
Reviewed: January 17, 2023
Sally
United KingdomThe room was not very clean. A lot of dust on the shelves and around the tea caddy. There were absolutely no restaurants, bars or shops nearby, despite being advertised as such. There was no wifi anywhere except in the lobby.
Staff were very helpful and pleasant. Room was spacious. Nice pool.
Stayed in January 2023
Reviewed: January 16, 2023
Andrew
AustraliaThe hot water pressure in the shower was a little disappointing and took a while to adjust and heat up to desired temperature . Showers over a bath too seem to be quite a dangerous trip hazard and a thing of the past. A walk in shower would be a better option. Accidently broke a cheap small glass in the bathroom after it slipped off the wet sink area and was charged a ridiculous 250 peso for damage (the price of a taxi ride). No clothes washing facilities/options and no wifi in the room.
A wonderful 5 nights to lay by the two pools and enjoy the local beers, cocktails and delicious food available assisted by exceptional staff. Breakfast was a generous serving and the room was a good size with a lovely view of the water and surroundings from the balcony. Classic old style architecture in the original building around the pool and restaurant area and represented good value for money An easy 15 minute walk into Newtown for me or quick taxi or scooter ride for cafes and other varieties to eat for both modern and traditional/local tastes. This area provided ATMs and banks plus a supermarket and 7-11 convenience stores plus laundromats for washing clothes
Stayed in January 2023
Reviewed: April 11, 2024
Perla
Philippinesother than the AC unit, everything was perfect.
The area where the hotel is located is very private and quite. Breakfast was great and it came with the room. The size of the room perfect except the AC unit wasn't blowing enough cold air and the pool was beautiful. The staff were amazing!
Stayed in April 2024
Reviewed: April 4, 2024
Susan
IrelandNo cars for the visitors...going to visit some tourist attractions
The hotel
Stayed in April 2024
Reviewed: April 3, 2024
Tara
CanadaI give excellent rate and five stars to this hotel because they exceed my expectations. I made a special request for my mom's birthday staycation and the staff were really nice and great because they welcome her a happy birthday song and gave her cupcakes and complimentary drinks. I love how they provide excellent service to their guest. Sotogrande hotel and resort is recommended! Thank you to all the staff who were working their that time and I hope the management will also recognize their effort especially to those people who really made my request granted from the front desk, restaurant staff and management. Thank you so much! My mom is really happy on her special day!
Stayed in April 2024
Reviewed: July 19, 2023
Joc57
Thailand1. internet not working during the whole stay. 2. Kitchen staff knocking off as they please. 3. Claim room service but no menu in the suite. 4. etc. the list is much longer
NOTHING
Stayed in July 2023
Reviewed: May 8, 2023
Yuichi
Japanbeach near nothing shop near nothing hot water nothing There are no play facilities.
nothing
Stayed in May 2023
Reviewed: April 30, 2023
Robert
United States of AmericaRoom key card kept needing to get programmed, restaurant was embarrassing. The menu had a list of nice drinks. The bar could only make maybe 6 of the drinks. The food menu was so bad. I ordered steak cubes they didn't have it I couldn't get anything I wanted. I was to the point asking what can you make on the menu? The last night I was surprised they offered steak. I ordered one and I was served a steak with a butter knife. I asked for a simple steak knife and they didn't have one to offer.
The space of the room.
Stayed in April 2023
Reviewed: April 19, 2023
John
AustraliaNo internet. This should be taking consideration to the guest that Airline check-in are now online to avoid long queue in the airport.
Stayed in April 2023
Reviewed: April 14, 2023
Malcolm
United Kingdomthe property was so good i like it very much
Stayed in April 2023
Reviewed: March 20, 2023
Derek
United States of AmericaVery friendly staff. We loved the isolated, quiet location and the clean, comfortable room. The swimming pool is clean and very wepl kept.
Stayed in March 2023
Reviewed: March 19, 2023
Ronah
PhilippinesI like the ambiance. It is so relaxing💙
Stayed in March 2023
Reviewed: February 20, 2023
Christopher
United States of AmericaN/a
The staff at the front desk was very professional and helpful
Stayed in February 2023
Reviewed: February 14, 2023
Antonio
CanadaIssues with internet.
Very friendly staff and we love swimming pool areas and beach
Stayed in February 2023
Reviewed: January 21, 2023
Martin
China1. Management were terrible when trying to resolve an issue. 2. Location is very isolated, and no restaurants or bars in local area as advertised. 3. No lock on balcony door or hotel door. 4. Lacking basic necessities (bath robes, etc). 5. Taxi charges extra 100 Peso for collection and arrival every time when a resident at this hotel. 6.Difficult for taxis to find. 7. Bedsheets unclean and not changed from previous guests. 8. Furniture in rooms was dirty and sticky. 9. Blood stains on bedroom floor and excrement stains on shower curtain. 10. Expensive in comparison to other local (better) hotels. A disappointing experience. Worst hotel I have stayed in Asia.
The front desk staff were friendly. Food from menu in restaurant was nice.
Stayed in January 2023
Showing 1 - 25
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