Reviews of The Avenue Plaza Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Magsaysay Avenue, Naga City, Camarines Sur, Bicol, 4400 Naga, Philippines
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Reviewed: May 26, 2025 · Stayed in May 2025
Verified reviewWe appreciated the politeness of the staff and the room is clean. The hotel’s location is perfect for a walk to Basilica and outside restaurants. Also very accessible to any part of the city.
Reviewed: April 17, 2025 · Stayed in April 2025
Verified reviewReviewed: December 25, 2024 · Stayed in December 2024
Verified reviewLocation
It’s not readily prepared for guess. No face towels, no robes, no slippers and no bath towels.
Reviewed: December 22, 2024 · Stayed in December 2024
Verified reviewThe staff was very courteous and helpful. Ian , the shuttle bus driver went out of his way to help me secure a bus ticket to Manila when my Cebgo flight cancelled.
Reviewed: December 1, 2024 · Stayed in November 2024
Verified reviewThe property boasts a convenient location near various dining options, while the staff provides exceptional service, catering attentively to our every need.
We experienced issues with our access card, requiring frequent assistance from lobby staff. Additionally, the facilities show signs of aging, including air conditioning leaks. The breakfast selection falls short for a 4-star hotel.
Reviewed: October 21, 2024 · Stayed in October 2024
Verified reviewReviewed: October 13, 2024 · Stayed in October 2024
Verified reviewTotal great birthday experience.
Room cleanliness
Reviewed: September 15, 2024 · Stayed in August 2024
Verified reviewReviewed: August 24, 2024 · Stayed in June 2024
Verified reviewReviewed: August 14, 2024 · Stayed in July 2024
Verified reviewReviewed: August 8, 2024 · Stayed in August 2024
Verified reviewBig space
Reviewed: July 31, 2024 · Stayed in July 2024
Verified reviewThe staff is always fantastic. I love staying here. The customer service is unbeatable. I always feel so special and at home. And i am always well taken care of. They know me by name and know my needs. My stay is always wonderful, and this is why I keep coming back.
Reviewed: June 19, 2024 · Stayed in June 2024
Verified reviewSuperb place!
Reviewed: June 18, 2024 · Stayed in June 2024
Verified reviewReviewed: June 12, 2024 · Stayed in May 2024
Verified reviewPool area
The rooms are old and not clean enough. Our room has a floor leakage so we transferred to another room
Reviewed: June 12, 2024 · Stayed in May 2024
Verified reviewI love the pool
There's some smell in the room. Maybe from the carpet.
Reviewed: May 27, 2024 · Stayed in April 2024
Verified reviewReviewed: April 20, 2024 · Stayed in March 2024
Verified reviewReviewed: April 18, 2024 · Stayed in April 2024
Verified reviewReviewed: April 2, 2024 · Stayed in April 2024
Verified reviewaccesible
dirty chairs (with stain), smelly carpet, faulty switches, and limited sockets to use for charging
Reviewed: April 1, 2024 · Stayed in March 2024
Verified reviewAll the staff are excellent very accommodating .
During our stay a lot of maintenance work.the pool. And some others.
Reviewed: March 28, 2024 · Stayed in March 2024
Verified reviewReviewed: March 15, 2024 · Stayed in March 2024
Verified reviewStaff are fabulous.
Reviewed: March 2, 2024 · Stayed in March 2024
Verified reviewThe staff was exceptional. Above all expectations. The breakfast was good.
The hotel is in need of maintenance. The pool was disgusting, no pool furniture or umbrellas, water was dirty
Reviewed: February 21, 2024 · Stayed in January 2024
Verified review