Location (in a market area), no elevator, weak water pressure, sink and faucet not working very well, no windows, no fridge, no safety box, no phone

Comfortable bed, accommodating reception staff, food options available, budget friendly, good air-conditioning, with private shower with hot and cold water

Stayed in May 2025

Location, cold shower, hard bed, no toilet flush

Free breakfast and friendly reception

Stayed in April 2025

Location. Location. Location. 3 grab drivers cancelled on me because the street in Carbon market is closed all the time

It is clean. Nice staff

Stayed in March 2025

generally good facilities

Stayed in February 2024

None

Clean and affordable

Stayed in December 2023

Cons - Confused check in, front desk assigned room A but the room staff prepared room B, so, they decided for me to take the ready room B instead. No dining nor restaurant area. No elevator. Bad to No WIFI / internet connection. Kids running in the hall way, a bit noisy. Small reception area (along the staircase). Wrong food / breakfast given versus the requested one. Delayed breakfast food delivery (requested at 8am, delivered past 11am). Followed up 4x yet wrong food arrived. Trash were not collected inside the wash room area. No exhaust fan in the powder room. Clogged shower room. No shower heater. Be generic on your greetings like English or Tagalog as not all guests are locals. No complimentary offer despite the hiccups. Noisy common area. No intercom / phone inside the room, you have to go down the reception area. Hair strands (not mine) found on the bed linen and pillow case. No slippers offered. Same reception, front desk and pantry area, should be separated to be more organized.

Pros - Staffs were accommodating, respectful and kind. With massage service in the hotel. Nice location few steps, near the basilica grounds and some tourist spots. Inside the market, thus, easy to shop. You will never get hungry. Good food served. Nice lighting in the room. Cool air conditioning system. With secured lockers. With toiletries.

Stayed in January 2024

Clean

Stayed in August 2025

**Worst Accommodation Experience** Our stay was a disaster from start to finish. We arrived at 2 AM to a room I hadn’t booked—windowless, filthy, with hair on the floor and an unchanged mat. Basic necessities weren’t provided until we requested them, and the surrounding area reeked of filth. Breakfast was cheap and poorly made, with only eggs being edible. After the first day, we had to repeatedly ask for breakfast and Wi-Fi passwords daily. Switching rooms didn’t help. The fourth-floor room stank of sewage, had broken windows, and offered a dreadful view. Even on the second floor, the smell persisted. Housekeeping was nonexistent, amenities weren’t replenished, and we encountered a cockroach in the toilet. The toilet seat was broken, water pressure inconsistent, and laminated notices focused more on potential charges than comfort. Overall, the experience was traumatic and money-grabbing. Never again.

**Worst Accommodation Experience** Our stay was a disaster from start to finish. We arrived at 2 AM to a room I hadn’t booked—windowless, filthy, with hair on the floor and an unchanged mat. Basic necessities weren’t provided until we requested them, and the surrounding area reeked of filth. Breakfast was cheap and poorly made, with only eggs being edible. After the first day, we had to repeatedly ask for breakfast and Wi-Fi passwords daily. Switching rooms didn’t help. The fourth-floor room stank of sewage, had broken windows, and offered a dreadful view. Even on the second floor, the smell persisted. Housekeeping was nonexistent, amenities weren’t replenished, and we encountered a cockroach in the toilet. The toilet seat was broken, water pressure inconsistent, and laminated notices focused more on potential charges than comfort. Overall, the experience was traumatic and money-grabbing. Never again.

Stayed in April 2025

Our stay at this establishment was nothing short of a nightmare. We arrived late at around 2 AM, only to be shown a room I had not booked—a windowless space with an unnecessary extra bed. The room was appalling, with hair scattered all over the floor and a filthy, unchanged floor mat. It was clear that no one had bothered to inspect the room prior to our arrival. Even at that hour, the receptionist had to bring basic essentials like tissues and toiletries. The lack of preparation was baffling. The hotel's surroundings were equally unpleasant, characterized by filth and an unbearable stench. The included breakfast felt like a scam: cheap and unappetizing. The hotdog tasted store-bought, the so-called "longganisa" was tiny and burnt, and the only edible item was the egg. After the first day, breakfast was not delivered to our room. Apparently, we were expected to request it daily—a ridiculous inconvenience for a service that should have been automatic. The issues didn’t end there. The Wi-Fi access was limited to one day at a time, forcing us to repeatedly request new passwords. A laminated notice in the room outlined charges for potential damages or stains, which added to the feeling that the hotel was more focused on extracting money than providing a decent service. I requested a room change to one with a window the next day. It turned out to be an even worse decision. We were moved to the fourth floor, where the stench of sewage lingered in every corner. The windows were tiny and broken, offering nothing remotely resembling a view. Frustrated and agitated, I had to raise my voice at reception just to secure a room on the second floor. While marginally ok, the smell persisted intermittently throughout our stay. The service—or lack thereof—continued to disappoint. Housekeeping was nonexistent, and basic amenities like water were never replenished. The toilet seat in our room was broken, requiring extra caution while using it.

None

Stayed in April 2025

Okay breakfast, good location, decent rooms

Stayed in December 2024

Air conditioning

the price

Stayed in July 2024

Not very clean bathrooms, a lot of hair both in the showers, sinks and at the floor.

Very nice beds with curtains, lights and space to store your things. Very friendly and helpful staff!

Stayed in April 2024

Very noisy outside

The staffs nice

Stayed in April 2024

Perfect for me

Perfect location, food delicious The best possible location, very close to the port, vegetable market, food point, clothes market and many, many more, everyone was happy, everyone was satisfied, even the dog and the cat had something to eat, the lizard was also delighted

Stayed in October 2023

Cleanliness was bad, we found two cockroaches and plenty of insects on the walls. On the hall to our room, some dog pooped and no one picked it up. Location was pretty bad, the smells awful (rotten fish, fruits, vegetables…)

Stayed in August 2023

The location which makes you a little uncomfortable but the staff were very assuring towards our safety. The toilet seems to have a bad smell but it can be tolerated or avoided by closing its door. No window inside the room

The very helpful staff. Free breakfast.

Stayed in June 2023

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in February 2025