Skip to main content
  1. Hotel reviews homepage
  2. Pakistan hotel reviews
  3. Islamabad Capital Territory hotel reviews
  4. Islamabad hotel reviews
  5. Reviews of Hotel Crossroads

Reviews of Hotel Crossroads This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hotel Crossroads, Plot Not. 34, Kunwar Block, Top City - 1, 44000 Islamabad, Pakistan

#39 of 76 hotels in Islamabad

Guests' Choice

Review Score

Based on 49 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    7.8

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 24, 2025

    8.0
    Good basic hotel near airport, perfect for transit
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Not the hotel's fault, but some Map apps (such as Apple Maps and Booking.com's map view) incorrectly shows this hotel inside the airport terminal, which is not true and is why they offer an airport shuttle for a fee. It's close to the airport and good for transit or catching a flight next morning, but if you're planning to explore Islamabad, the city center is a bit far away and there are not many shops nearby.

    A relatively new hotel near Islamabad International Airport - about a 10 minute drive. Since it's new, the rooms were clean, and the staff there were very friendly. Internet connectivity was fast, and the Pakistani style breakfast served was very good too. A nice place to stay if you are staying for transit, as it is close to the airport and very quiet since it's in an area still being developed.

    Stayed in August 2025

  • Reviewed: March 20, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water on the 1st day. No wifi atall for 2 days

    Big enough rooms.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    8.0
    Overall stay was great, Hotel is new and well sized Room and decorated very well. but Room service is weak basic need fo
    • Business trip
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    washroom does have basic facilities such as toilet paper, and Muslim shower had leakage, Room also don’t have tissue paper and Water bottle.

    Room was clean , new and location was good. Room was decorated well and colour combination was amazing.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    8.0
    Very Good
    • Solo traveler
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All good

    Location

    Stayed in March 2025

  • Reviewed: February 23, 2025

    9.0
    The staff was incredibly helpful and kind.
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom can definitely be improved.

    The room was clean and spotless, would have preferred lighter colours on the wall.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    7.0
    Value for money, especially if you are looking for a day trip or a night stay in Islamabad
    • Business trip
    • Solo traveler
    • Budget Twin Room
    • Stayed 1 night

    One of the quilts had dust marks on it.

    Location is excellent, right next to the airport for quick in and out of Islamabad.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Neat and clean. Good service

    Stayed in February 2025

  • Reviewed: February 6, 2025

    8.0
    Overall a pleasant experience. will definitely book again and refer to other people as well.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Toiletries were missing, only shampoo was available in the washroom (no soap). though it didnt matter much. there is a small kitchenette with the room, but no utensils. pillows were a little hard (but it could just be me)

    Location is close to the airport, like 10mins drive. its secure. which is a good point. staff was friendly and helpful. Food was okay. its a new establishment, and they are trying to be of good service.

    Stayed in February 2025

  • Reviewed: August 27, 2025

    6.0
    A room with the basics
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    While this is a new building, the bathroom layout is appalling and more suited to a 20 dollar guesthouse. The location is not that close to the airport that it is superbly convenient either and hence need to consider travel time and value for money depending on what the rate is.

    I did not stay long enough however I can confirm the air conditioning, wifi and hot water worked I cannot comment on breakfast as had to depart to the airport early

    Stayed in August 2025

  • Reviewed: August 26, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent service and breakfast was delicious

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Polite staff

    Stayed in August 2025

  • Reviewed: July 30, 2025

    3.0
    New hotel, bad design , major problems
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Stained toilet, AC floods room

    Toilet had huge stains. AC flooded room. Bathroom light switch not yet installed so had to leave light on. In the first room the pipe from the bathroom sink just drained on the floor so your feet got yet. It’s a brand new hotel and staff were nice but it’s not designed well

    Stayed in July 2025

  • Reviewed: July 9, 2025

    10
    Best furnished rooms Well mannered staff Clean environment I would love to go there again
    • Leisure trip
    • Solo traveler
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in June 2025

  • Reviewed: June 29, 2025

    10
    Friendly and helping staff, room facilities very good
    • Business trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was very good

    Cleanliness

    Stayed in June 2025

  • Reviewed: May 11, 2025

    5.0
    It was ok
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    No mess service was available.... Although i checked many times at the time of booking that they have a mess service or not.... Breakfast was included in the package but it was so pathetic.... I was travelling with my little kids... It was so much difficult for me to get them anything to eat. If they don't have the kitchen/mess service they shouldn't mention it on their page/website. You should be truthful.

    Room was clean and comfortable

    Stayed in March 2025

  • Reviewed: April 5, 2025

    4.0
    not worth for price they charged
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night

    actually its not a purpose build hotel. Bathrooms are really small and looks like shower are just added behind the doors. Their were no pictures of shower/washrooms on booking.com . Price was too high for 2 star building .Lift was not working. Only one person was on property due to Eid Holidays. Even though they mentioned free airport transfer but they charges Rs.1,500/- each-side for 2nd room passengers. (they provide 1 car only ). They don't even accept credit card. Need proper bathroom cleaning aswell. Whole area was under construction. May be after one year it will be alive.

    Mr. Osman Manager was very friendly

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    Excellent
    • Business trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    nothing. everything was good.

    I have travelled with my family there, everything was great. the staff was very co-operative. Due to Flight issue we have checked out 3 to 4 hours late but they haven't said anything neither charged us extra. Best thing is it is very secure.

    Stayed in March 2025

  • Reviewed: February 21, 2025

    1.0
    Unethical staff
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed there for a night with family, I dont even know there is something in kitchen like cattle, and didn’t use it. I asked them to boil milk for my children. I checked out after two days they called me and saying there was an electic cattle and you broke. And start saying you are laying. Who knows if it is there or not? Who knows they broke it and called me? Who knows it was broken already? Such an unethical behavior. What they want to say I have never seen these kind of things in my life? Such a lame and miserable behavior by staff and hotel management, I will never ever recommend anyone to stay there and get yourself ashamed

    Stayed in February 2025

  • Reviewed: February 4, 2025

    10
    Great value for the price
    • Business trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness

    Stayed in February 2025

  • Reviewed: January 13, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly and professional staff. They sent me a taxi for airport and they were very polite.

    Stayed in January 2025

  • Reviewed: December 23, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great. 10/10

    My stay at the hotel was absolutely fantastic! The room was not only clean and well-maintained but also incredibly cozy and welcoming. The staff was attentive and kind, always ensuring I had everything I needed. It was the perfect retreat, and I’m already looking forward to my next visit!

    Stayed in December 2024

  • Reviewed: December 20, 2024

    10
    excellent
    • Leisure trip
    • Solo traveler
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    new rooms ,spacious . clean and comfortable . fast service. complementary early check in and late check out.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    10
    i really enjoyed my stay there , accessible very secure locality, very near to islamabad airport and motorway, best for
    • Leisure trip
    • Solo traveler
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing to dislike about the property

    the location of property is very convenient, building of property is brand new, very well facilitated

    Stayed in December 2024

  • Reviewed: November 27, 2024

    1.0
    The heartbreak
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    They gave our room to another person without telling us and they cancelled our booking without even telling us and when we got their there was no room for us

    They cancelled our booking and they did not had a room for us

    Stayed in November 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!