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Reviews of Aparthotel Pergamin

Długa 26, Old Town, 31-146 Krakow, Poland

#1150 of 1,789 vacation rentals in Krakow

Guests' Choice

Review Score

Based on 582 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.4

  • Free WiFi

    8

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Showing 1 - 75

  • Reviewed: December 5, 2018

    8.8
    The room was huge - it's an old building with high...
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The room was huge - it's an old building with high ceilings so the comfort of this was fantastic. Great location for a city trip: close to the centre (everything in walking distance), as well as the railway station for an easy trip to the airport. Really good value for money, would recommend and come back!

    Stayed in December 2018

  • Reviewed: December 3, 2018

    10
    Totally amazing and beyond expectations.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff were amazing. Extremely helpful with information before we arrived by organising our trips and transfers and helpful while we were there. Hotel was lovely and comfortable. Perfect for our family break. Located near the main square and great value for money. Staff great with kids too. Would love to go back.

    Stayed in December 2018

  • Reviewed: December 3, 2018

    9.6
    Ukrainian girl Anna at the reception desk was very helpful.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Ukrainian girl Anna at the reception desk was very helpful. Breakfast was surprisingly good. The room was rather small, but well equipped with TV, electric kettle and coffee machine. Very nice impression from this old historic building.

    Stayed in November 2018

  • Reviewed: December 2, 2018

    9.2
    The room was very nice and modernly furbished!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately they had not cleaned under the bed for what seemed like quite some time. Had to fetch a sock from under there and it was covered in dust. Other than that it was clean.

    The room was very nice and modernly furbished! Breakfast was also worth the extra 25zl/person! Staff was nice and polite, the ones we spoke to didn't seem to know too much about the center itself, but thankfully we have Google maps and the internet!

    Stayed in December 2018

  • Reviewed: October 8, 2018

    6.7
    The location is great but the facilities are not the best.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s very easy to hear sounds coming from outside. I didn’t get enough sleep because of that.

    The staff is very helpful and the location is close to the train station for you to go to Auschwitz and saltmine and it’s walking distance to old town.

    Stayed in October 2018

  • Reviewed: September 13, 2018

    7.5
    Room was cheap so did not have high expectations overall it was an ok place to stay.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights

    The towels were old and rough and breakfast room was small and not easy to get around tables to food.

    Large room with balcony good view from window clean and reasonably comfortable.

    Stayed in September 2018

  • Reviewed: August 21, 2018

    9.6
    Very handy hotel near to the square.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Had a few stairs to climb to be able to get to our bedroom. Difficult for my friend with walking difficulties. I did check before booking to ensure they had a lift but was not informed about the stairs.

    All the staff were very friendly and helpful.

    Stayed in August 2018

  • Reviewed: August 19, 2018

    8.8
    Clean + location +AC with good price
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted from a mobile device

    No parking Although there is left still you should use stairs Very small bathroom

    AC available Good location Good value of money Near to supermarket

    Stayed in August 2018

  • Reviewed: August 13, 2018

    8.8
    Location and the room was great!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room’s lightning should be better/warm coloured.

    Location and the room was great! Only thing that bothered us was the room’s lightning... Staff was super, thanks!

    Stayed in August 2018

  • Reviewed: August 8, 2018

    10
    Great spot to stay in Krakow
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great spot, nice and close to all of the main sites and easy access to trams for getting around further afield in the city. Extremely friendly and helpful staff and great breakfast

    Stayed in August 2018

  • Reviewed: July 19, 2018

    7.5
    The staffs are very kindly.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights

    The staffs are very kindly. The stay is not far to walk to the old town. There are many convenient stores near by. And you can find several coffee shops on the Basztowa Street to eat breakfast.

    Stayed in June 2018

  • Reviewed: July 5, 2018

    10
    Great location and would for sure recommend for people looking to enjoy time in Krakow.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I like how close it was the train station and to the old Town. I liked that it had kettle, cupes, tea and coffee. I liked that the windows had shades to keep the room dark in the morning to sleep.

    Stayed in June 2018

  • Reviewed: June 26, 2018

    9.2
    Perfect service, tranquility and relaxation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Close to the center, clean, very comfortable mattresses and bed linens were pleasantly smelling, excellent breakfast, good value for money, nice and welcoming receptionist.

    Stayed in June 2018

  • Reviewed: June 2, 2018

    3.8
    Okay, nothing amazing. You pay for what you get
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The majority of staff were nice, however one girl who was working Tuesday night and Friday afternoon was rather rude, not sure if she wasn’t a great English speaker but she rolled her eyes and laughed at whenever we asked a question(which wasn’t many) our air conditioning was broken and we phoned reception who advised there was nothing they could do at 10pm, it had been 30 degree weather for several days so you can imagine how hot the room was. Anyway next morning go to the desk and mention the the air condition again, for them just to say okay here’s another room key.. could they not have done that the night before? To save us tossing and turning in the humidity? We must of went when a school trip was on as the hallway was full of teenagers lingering about and shouting, when you’d have to walk past them they would all snigger and laugh... not the hotels fault but surely they would implement a no lingering rule for the sake of other guests? Could here the people above walking about and could also here people running about the hotel in the morning which woke us up early after a night of tossing and turning. Ps I have rated this hotel on the sad faces and the :/ faces and it’s still coming up with a review of 3.8?? This is not a 3.8 hotel think it’s still clinging to some award they won years ago, must of went extremely down hill. I would say the hotel was a 2.5

    The rooms were okay. Nothing jaw dropping quite a walk from the centre. About 10 minutes

    Stayed in June 2018

  • Reviewed: May 23, 2018

    9.6
    Price for standard ratio - phenomenal.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Not the best smell from bathroom - could be some problems in Krakow's sewage systems. Besides that no problems.

    Price for standard ratio - phenomenal. Very nice place with a balcony, old style but finished in good hotel standards. Very clean, very good standard of finish. Host friendly and helpfull. Recommend stay :)

    Stayed in April 2018

  • Reviewed: April 16, 2018

    7.1
    The shower was very nice, and I always like having coffee...
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    It was noisy - both from inside the hotel (group of young girls) and from outside (traffic and trams).

    The shower was very nice, and I always like having coffee and tea facilities at the room.

    Stayed in April 2018

  • Reviewed: March 6, 2018

    9.6
    Would definately suggest it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I think they overdo it a bit with the heating. However, we travelled tbere with -15 °C, so it was quite reasonable.

    Staff was super friendly and helpful, the rooms were clean and the price was good.

    Stayed in March 2018

  • Reviewed: February 16, 2018

    6.3
    Very close to the square and ideal location.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room cleanliness could have been better. Cleaner left dirty wet tissue in sink and did not clean used cups.

    Very close to the square and ideal location.

    Stayed in February 2018

  • Reviewed: February 7, 2018

    7.1
    Very close to old town and supermarkets nearby also.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very noisy at night, even with the house rule of lights out after 11pm. The walls were so thin you could hear conversations very loudly, did not get much sleep even after making complaint. Floors were not swept at all, lots of dirt around the bed. Coffee machine in the room didn't work.

    Very close to old town and supermarkets nearby also. Staff were cheery and helpful, very friendly. Breakfast was reasonable

    Stayed in January 2018

  • Reviewed: January 9, 2018

    7.9
    Perfect location, great price, could do with more thorough room cleaning during stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms were not thoroughly cleaned enough, the beds were made up and rubbish taken but floors were not swept and bedding not changed.

    The location of the hotel was perfect, just outside the centre and even closer to the tram stops needed to get around.

    Stayed in January 2018

  • Reviewed: January 3, 2018

    5.4
    The bathroom stink and the wifi was so slow, you could not...
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The bathroom stink and the wifi was so slow, you could not watch videos without it stopping every 2 minutes.There was also a noisy neighbor that brought their dog up to the hotel room

    Stayed in January 2018

  • Reviewed: November 28, 2017

    8.8
    Lovely great value hotel. Worth a stay!
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights

    View was not the best but this can't really be helped. Room slightly dark.

    Great location for the hotel very easy to walk to the Old Town. Nice coffee machine in the room. The room was warm but not too hot a very comfortable tempurature. Lovely comfortable bed. Great hot powerful shower. Complimentary umbrellas for when it rained. Brilliant value for the price.

    Stayed in November 2017

  • Reviewed: November 20, 2017

    9.2
    Cosy stay close to the Old Town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    On booking.com they have a free airport transfer, which is not true - you have to pay for it.

    Very clean and spacious. I loved big windows and the view. Despite the busy street, it was very quiet.

    Stayed in November 2017

  • Reviewed: August 28, 2017

    7.1
    ok for value..could be improved
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No English speakin channels on tv, no tea replacement, little cleaned rooms..towels were replaced but floor not clean.

    Proximity to railway & old town. Friendly reception girls.

    Stayed in August 2017

  • Reviewed: July 31, 2017

    7.9
    Four nights in Krakow.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    Difficult to find parking place near hotel for baggage arragement. Ussally hotels recomand parking for 24 hrs and you can recieve discount from normal price. But this hotel take 5Zl plus normal price for this service. My suggestion - parking Sw. Filipa 15/parking places ussally availably/ it's more comfortable from Sw. Filipa 13 what reccommend hotel.

    Good location - very close to old town. Elevator is present in hotel. Mini bar in room. You can have brakfast in hotel - some appart hotels in Krakow arrenge in nearest cafe.

    Stayed in July 2017

  • Reviewed: July 24, 2017

    8.3
    Great place to stay right next to the old town
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    It was noisy due to the trams and cars driving right outside on the street. The elevator stops between the floors, so you need to carry your luggage down or up the stairs. There was a sewage smell in the bathroom that was a bit annoying and we had to keep the bathroom door closed at all times.

    The room for 3 was very spacious and had high ceilings, it even had a balcony facing the street. It's very conveniently located right next to the old town, just a few minutes walk away. We parked on the street which was inexpensive. The hotel offered their own parking lot as well, a little walk away from the hotel. They also serve breakfast that is served on the -1 floor. Despite it was hot outside the room was pretty cool, we didn't even use the A/C.

    Stayed in July 2017

  • Reviewed: July 11, 2017

    10
    newly refurbished aparthotel, great location, friendly and...
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    hard to find parking, but doable.

    newly refurbished aparthotel, great location, friendly and english speaking staff, great specious room, WiFi OK, shop 10 meters away (no stress about breakfast), market (bazar) 100m, old town 300m.

    Stayed in July 2017

  • Reviewed: June 22, 2017

    8.3
    Brilliant if u have ear plugs
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    TRAMS...this is on the main tram route and the constant dung dung noise from the tracks was LOUD...only down side everything else was spot on

    Property was brilliant

    Stayed in June 2017

  • Reviewed: June 19, 2017

    7.5
    Great location. Very clean hotel :) uncomfortable beds. Overall enjoyed my stay here!!!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were uncomfortable and the pillows were awful. No extra pillows in room. I had a do not disturb sign on my door whilst I was asleep and the staff unlocked and walked in on us twice.

    The air con was very good. We also had a balcony which we didn't expect and room was a great size. Shower was fantastic, hot and powerful.

    Stayed in June 2017

  • Reviewed: May 29, 2017

    9.6
    Loved it coming back for sure
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Wi-Fi was a bit slow shouldn't normally be a problem and probably a regional issue rather than specificjp

    Great hosts very personable beautifully appointed room pity it was too hot to light the fire

    Stayed in May 2017

  • Reviewed: May 26, 2017

    10
    Would definitely recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wi-Fi not great but acceptable

    All around good service. You could hear street noise but nothing more than you would expect when in a city. Friendly helpful staff. 5-10 minute walk to the square.

    Stayed in May 2017

  • Reviewed: May 21, 2017

    7.9
    Great value for money accommodation in good location, would certainly re-book.
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    The beds were too hard, if the mattresses were replaced it would have made a huge difference after long days walking around the city or Auschwitz.

    The receptionist was very helpful and friendly, providing directions to shopping centre and Old town.

    Stayed in May 2017

  • Reviewed: May 20, 2017

    7.9
    Weekend at the Pergamin
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Too noisy from the trams, perhaps my fault as didn't realise just how noisy it would be.

    Nice shower, and prompt service when we had a problem with the safety box .

    Stayed in May 2017

  • Reviewed: April 20, 2017

    7.1
    Brilliant Location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The smell from the drains in the bathroom was deplorable something should be done. The lift for some reason only goes to 'mid floors' so if you have (like we did) a buggy you have to lift it up and down at least one flight of stairs. The only receptionist who was any bit pleasant and was very helpful was Mariella (hope that's the correct spelling).

    The older cleaning lady, despite having no English, was the nicest and most helpful staff member. The location was ideal - 3mins from the Galleria shopping mall and 6mins to the main square. Great choice for breakfast.

    Stayed in April 2017

  • Reviewed: April 19, 2017

    10
    PERFECT!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights

    N/A

    PERFECT location for a lone traveller and also for a small or large group. All of the major places you'd want to visit are 10-25 mins walk away from this central location Great breakfast and really friendly staff - I want to book again immediately but they were booked for the dates I had in mind

    Stayed in April 2017

  • Reviewed: April 6, 2017

    10
    Loved it will definatley stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We recently stayed for 4 nights its in an excellent location, about a 5 minute walk to the main square. Hotel staff very helpful and polite and very informative. Rooms were spacious and clean and the bed was very comfortable. Excellent value for money. You can hear the trams going past often but it didnt bother us and who wants to lie in bed when theres a beautiful city to explore. Will definatley stay again.

    Stayed in March 2017

  • Reviewed: March 8, 2017

    8.8
    Definitely returning!!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Just the comment above about trips.....brilliant location.....Wi fi can be bit iffy.

    Lovely accomadation 38 pounds for three nights. Breccy is buffer style.....so much selection......you can also have scrambled eggs with bacon..... best ever! One bit of advice .....If you booking tours don't do it at hotel you will get them for 10 pounds cheaper in and around the square....

    Stayed in March 2017

  • Reviewed: March 7, 2017

    7.9
    great place to stay !
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    there was no milk in the courtesy tray for a cup of tea but it did seem that tea was not generally served with tea in cafes.

    staff were cheerful and helpful and did everything you asked of them with a smile and politeness. The rooms were clean and beds very comfortable. location was good and easy access for square and transport.

    Stayed in March 2017

  • Reviewed: March 2, 2017

    9.6
    Excellent all round.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only bad point was our room was on the top floor and the wifi was pretty non existent. In the lobby and lower it worked like a dream. Just put it down to being so far from the box.

    Staff, location, room all excellent. Walls very thin so you can hear everything but not hotels fault.

    Stayed in March 2017

  • Reviewed: March 1, 2017

    3.3
    Explore ALL other options before settling here
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Sewage smell in the bathroom, rooms weren't cleaned to the best standard (glasses dirty, kettle dirty, floor dusty/sandy, television had no channels. It had a DVD player but no DVDs. Housekeeping was not quiet at all in the morning. At 7 am they were in the hallways making a lot of noise with no regard to guests sleeping. I work in a hotel, and if my employees offered this level of service, I would be looking for new employees. Prior to my arrival, I sent a request to the hotel to take advantage of the 2 hour late checkout offered to Genius members, and was approved. The day prior to departure, I went to the desk to make sure that the late check out and shuttle transfer were still good to go, and the receptionist had no clue what I was talking about. Since she wasn't informed, she told me I couldn't stay late because the room was promised to another guest. Eventually she agrees to a 1 pm checkout. On day of departure, we get a call at 1130 to remind us checkout is at 12. We tell him of the late check out, and again... he had no clue. He informed us we had to be out by 1230. This was a major inconvenience because our flight didn't leave until late afternoon, so We pretty much had to wander around until the transfer came. The staff seemed unapologetic for the mix ups.

    The price was decent, but you definitely get what you pay for.

    Stayed in February 2017

  • Reviewed: February 2, 2017

    8.3
    Very nice and clean stay, perfect location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very itchy beds - washing detergent isn't for everyone with allergies, maybe a non bio washing detergent for future.

    How clean and simple the hotel is.

    Stayed in February 2017

  • Reviewed: January 23, 2017

    10
    Lovely experience
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would have preferred a double duvet rather than two single duvets on a double bed but don't think my partner would agree so no problem there 😜

    We chose not to eat in the hotel as we wanted to explore but was told the breakfast was available if wanted.. had hoped to have a later check out as we weren't flying till late but this wansnt possible unfortunately however all was fab and they allowed us to leave our cases in the hotel for as long as needed

    Stayed in January 2017

  • Reviewed: January 19, 2017

    9.2
    Very good,great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi was average it kept going off and on. Only a minor thing but as some nights we were back in the room early because of early morning starts it would of been nice if the telly had at least one English Channel to watch,or improve the wifi.

    Location is perfect near main square,plus only short walk to train station which connects to airport. Hotel was happy to organise any of the tours we wanted to do

    Stayed in January 2017

  • Reviewed: December 17, 2016

    7.9
    Good position close to the main square.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing worth mentioning

    Good position close to the main square. Bed was comfortable, shower was great and breakfast also very good. Staff are very friendly

    Stayed in December 2016

  • Reviewed: December 11, 2016

    7.1
    The staff was friendly and enjoyed a very good breakfast.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The smell in the room was quite uncomfortable. Not recommended if you have heavy luggage since will need to use the stairs to get to the room after using the elevator in the intermediate floor.

    The staff was friendly and enjoyed a very good breakfast. The city center is within walking distance.

    Stayed in November 2016

  • Reviewed: November 18, 2018

    7.9
    Too noisy from other rooms during night.
    • Solo traveler
    • Single Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Too noisy from other rooms during night. Wifi not good in peak hours

    Stayed in November 2018

  • Reviewed: November 4, 2018

    8.3
    One day they forgot to bring clean blankets.
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    One day they forgot to bring clean blankets. It was at my last day of 3 days stay.

    Stayed in November 2018

  • Reviewed: November 3, 2018

    6.3
    Good location
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough electric light in room and bathroom. Room seemed very very used.

    Good location

    Stayed in November 2018

  • Reviewed: October 31, 2018

    8.3
    Perfect for city break
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were very helpful and it was in a good location with just a quick walk to reach the square.

    Stayed in October 2018

  • Reviewed: October 12, 2018

    10
    Convenient and comfortable, staff v helpful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room lighting dim

    Location andconvenience

    Stayed in September 2018

  • Reviewed: October 5, 2018

    10
    4 night stay krakow
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing bad to say

    Location was great, staff were helpful and friendly rooms were well looked after and clean

    Stayed in October 2018

  • Reviewed: October 3, 2018

    10
    Very clean and comfortable.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would be great to go ECO friendly and use dispensers for soap / shampoo. Save plastic waste

    Stayed in October 2018

  • Reviewed: September 21, 2018

    8.3
    Perfect hotel for tourists! Perfect location...
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    I was suprised! - nice staff, - nice rooms, - air condition in the room, - perfect beds!!!

    Stayed in September 2018

  • Reviewed: August 29, 2018

    8.8
    Great location, comfy beds, clean.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Great location, comfy beds, clean. Helpful stuff with 24/7 reception and nicely arranged rooms with well working air con. Highly recommend!!!

    Stayed in August 2018

  • Reviewed: August 23, 2018

    7.5
    Good for short stay near city center
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One evening there was very bad smell in the bathroom. Room was very small.

    Excellent location, good value for money, friendly staff

    Stayed in August 2018

  • Reviewed: August 20, 2018

    10
    super
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    zero

    super

    Stayed in August 2018

  • Reviewed: August 20, 2018

    8.3
    Great location!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The AC does not work!

    Great location!

    Stayed in August 2018

  • Reviewed: July 21, 2018

    7.5
    Good location, not far from Planty Park
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a bit dark and small. The whole property felt a bit old.

    Good value for money.

    Stayed in July 2018

  • Reviewed: July 7, 2018

    4.6
    Stuff was really nice and trying hard, but room was horrible.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stuff was really nice and trying hard, but room was horrible. Will never back again. Sorry

    Stayed in July 2018

  • Reviewed: July 5, 2018

    8.8
    Nice comfortable hotel in the old city
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights

    Nice big room, good bathroom, nice breakfast.

    Stayed in July 2018

  • Reviewed: June 26, 2018

    9.6
    Recommended
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff, spacious room and shower, good cleaning service, position was good as well; all was working great, very happy with the hotel

    Stayed in June 2018

  • Reviewed: June 22, 2018

    10
    amazing
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    amazing

    Stayed in June 2018

  • Reviewed: May 21, 2018

    8.3
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The block it is a bit dark, but near the center so it’s ok

    Comfortable room. Location near the city center and the central station

    Stayed in May 2018

  • Reviewed: May 10, 2018

    7.9
    Very well positioned as a short walk to center of old town . The staff super helpful.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The internet is really really slow and kept dropping .

    Stayed in May 2018

  • Reviewed: May 9, 2018

    7.1
    Good location, nice friendly staff, but printer ran out of toner and credit card facility down
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Credit card facility was not functioning

    Reception staff very helpful

    Stayed in May 2018

  • Reviewed: April 15, 2018

    2.9
    Very dirty room very bad wifi very small room but the price...
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very dirty room very bad wifi very small room but the price is very expensive.

    Stayed in April 2018

  • Reviewed: February 2, 2018

    10
    Krakow best hotel
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very old fashioned, but modern

    Great room

    Stayed in February 2018

  • Reviewed: January 23, 2018

    6.7
    The location and the breakfast
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    NO English tv stations

    The location and the breakfast

    Stayed in January 2018

  • Reviewed: January 11, 2018

    8.3
    Great location, good value, perfect for those on a budget.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very warm.

    Perfect location just near the main square. Nice breakfast for 25zl

    Stayed in January 2018

  • Reviewed: November 21, 2017

    6.3
    A good location. And comfort was ok
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No english channels on TV and it stated satalite TV. I requested a smoking room and could not smoke.although my booking stated I had a smoking room

    Stayed in November 2017

  • Reviewed: November 6, 2017

    10
    Brilliant place to stay, would highly recommend to friends and family
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very friendly place to stay

    Stayed in November 2017

  • Reviewed: November 5, 2017

    10
    Great hotel, location, and staff very friendly and professional. Forth time I stayed there. Thanks
    • Solo traveler
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very conmfortable, nice room.

    Stayed in October 2017

  • Reviewed: November 3, 2017

    8.3
    Very good value for money room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Drains smelt a bit

    Massive sized room and balcony. Brilliant value for money and good location

    Stayed in November 2017

  • Reviewed: October 31, 2017

    10
    Really good accommodation, Amazing location and very friendly staff
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    location and staff were very helpful

    Stayed in October 2017

  • Reviewed: October 21, 2017

    9.6
    Brilliant except weather don't think you could have guaranteed that
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything staff, breakfast, location,room

    Stayed in September 2017

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