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Reviews of Hotel Masuria 4 stars

Worliny 33, 14-105 Łukta, Poland

#2 of 2 hotels in Łukta

Guests' Choice

Review score

Based on 301 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.5

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8

  • Value for money

    7.1

  • Free WiFi

    7.6

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Showing 1 - 16

  • Reviewed: 3 September 2018

    6.7
    Lovely location, beautiful lake with lots of activities if...
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Had to wait for a long time for the food to get there at lunch/dinner. No walks available around the lake - a bit disappointing but probably not within the hotel's control. The rooms are a bit shabby.

    Lovely location, beautiful lake with lots of activities if the weather is good; great breakfast, friendly staff. The spa is nice as well when not very busy.

    Stayed in August 2018

  • Reviewed: 19 August 2018

    7.1
    Location, facilities and landscapes
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Staff in the restaurant wasn’t enough in relation with the number of guests. First day, it took us 4 hours to have lunch. We weren’t allowed to organized fire by ourselves despite that the hotel had the tools and the place to do it

    Location, facilities and landscapes

    Stayed in August 2018

  • Reviewed: 6 July 2018

    10
    I think every thing is going in order and Because of the...
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The only thing I didn’t like about the place but it’s not important or would make me change my mind in coming again is the lake if English speaking stuff I am just hoping just the few basic words that could make big difference as I had Freinds joining me to try the place and I was busy they couldn’t communicate or find it very hard

    I think every thing is going in order and Because of the nature of my job I need to work all night and normally in other hotels it cause problems but this place is the best place

    Stayed in June 2018

  • Reviewed: 21 March 2018

    7.5
    Every time I ask for a double bed I found two singles which...
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Every time I ask for a double bed I found two singles which I have to join together and had the worst 2 or 3 nights sleep of my life even if you ask the staff to join them together they wouldn’t care less hardly slept for 2 nights .any thing apart from that is perfect

    Stayed in February 2018

  • Reviewed: 16 February 2018

    8.8
    Though not without faults, a remarkable hotel.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Yet another hotel, where a double bed consists of two single beds with a giant chasm between them, both no more than ok considering comfort. Restaurant downstairs serves very expensive food a'la carte, which is served in tiny portions and of 7/10 quality. Any civilisation only reachable by car. Lack of information about SPA services, room service, restaurant or bar menu in the room.

    Very clean facility with a well designed interior to please the eye. Extremely good breakfast, with a large choice of food and bread. Would appreciate more meat though. Very nice SPA area availible to all guests with a large pool and saunas. Staff, including cleaning staff, very friendly and open. Beautiful area with a stunning lakeside sauna. A remarkable time of relaxation.

    Stayed in February 2018

  • Reviewed: 4 January 2018

    5.4
    The restaurant was really good.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    The sofa in the room was broken. Rooms eed refreshment. To run Wi-Fi you need to ive your password and accept sending marketing information.

    The restaurant was really good.

    Stayed in December 2017

  • Reviewed: 13 July 2017

    7.9
    Nice restaurant, surrounding.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    I woun't pay 151 eur. We got this for 47 eur because it was last minute offer. We booked a room with lake view but we didn't get it. View was to the other side of the hotel. Air conditioner was pointless, min temperature what could be set was 26 degrees. There was too hot in the room despite that we kept window open.

    Nice restaurant, surrounding. Good breakfast.

    Stayed in July 2017

  • Reviewed: 3 September 2018

    10
    Was ok
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights

    I think that bilard and other little things should be for free for hotels guests

    I like very kind staff.

    Stayed in September 2018

  • Reviewed: 2 July 2018

    6.7
    Ppieedhagahahajjs
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    BasenBasw

    Ppieedhagahahajjs

    Stayed in June 2018

  • Reviewed: 29 April 2018

    5.8
    Swimming pool was closed.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Swimming pool was closed. Not for the first time

    Stayed in April 2018

  • Reviewed: 8 February 2018

    10
    It’s not one thing it’s a combination of nice atmosphere...
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s not one thing it’s a combination of nice atmosphere clean friendly staff

    Stayed in January 2018

  • Reviewed: 9 September 2017

    5.0
    unacceptable dirty room, with lots of dogs urine stains !
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    unacceptable dirty room, with lots of dogs urine stains ! despite the reported comments no staff reaction.

    Stayed in August 2017

  • Reviewed: 4 October 2016

    5.8
    night revellery made this a miss
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    noise at night outside room and could not sleep staff unable to solvce problem

    location

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 September 2015

    6.7
    very nice area, nice pool, not so clean and nice changeing...
    • Business trip
    • Solo traveller

    no ac in the rooms and i had 36 degrees when i stayed here during daytime. also then very hot during night.

    very nice area, nice pool, not so clean and nice changeing rooms.

  • Reviewed: 4 April 2015

    3.8
    Pool
    • Business trip
    • Group

    Wery noise night, meat at resourant is a old.

    Pool

  • Reviewed: 9 February 2015

    6.7
    Breakfast good
    • Business trip
    • Solo traveller

    TV only 4 program only Polish. Old beds in room. Noisy corridor

    Breakfast good

There are also 2 reviews without text. These impact the overall review score.

Showing 1 - 16

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