Smocza 18, Wola, 01-034 Warsaw, Poland
#5181 of 5,347 vacation rentals in Warsaw
Guests' ChoiceBased on 311 apartment reviews
4.9Cleanliness
5.4
Comfort
5.3
Location
7.3
Facilities
5.3
Staff
6.3
Value for money
5.8
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 12, 2025
Vitalijus
LithuaniaRoom was clean, but quite old, a few damage things such as a shower cabin, toilet seat. Communication not very clear with clients.
Good location
Stayed in August 2025
Reviewed: August 28, 2025
Isla
FinlandThe room did not feel clean. There was spots in the floor and sinks cabinet was damage from water. Beds where heavily used and lopsided.
Stayed in July 2025
Reviewed: August 23, 2025
Chris
United KingdomThe room needs some serious tlc with lots of damages , the shower screen had no door and 1 of the panels was perspex someone has stuck into place, there was a lot of damage to the walls and floor wouldn't recommend a stay unless they give the room a bit of attention and care
Easy access to local tram routes and walking distance to the old town
Stayed in August 2025
Reviewed: August 4, 2025
Agnieszka
United KingdomShower rail holder holding on by a thread. Toiler cistern needs a replacement washer as water is running into the toilet. Also, toilet seat needs fixing. No bin except for the tiny one in the bathroom.
Small and compact.
Stayed in August 2025
Reviewed: July 31, 2025
Giedrius
LithuaniaBreakfast was not delivered, but included in the booking.
Cheap.
Stayed in July 2025
Reviewed: June 20, 2025
Ines
PolandBedsheets were dirty, weren't washed
Quite
Stayed in June 2025
Reviewed: March 4, 2025
Jamal
LithuaniaIt is not worth it
Nothing
Stayed in March 2025
Reviewed: December 11, 2024
Mehmet
PolandCold
Location
Stayed in December 2024
Reviewed: November 15, 2024
Mhd
JordanThe bed sheets were not clean.
Stayed in November 2024
Reviewed: August 23, 2024
Oksana
UkraineExtremely small appartment!!!!! Not the same as on picture. Flour, walls are too old and to be refreshed/renewed
Only the price of 35 usd
Stayed in August 2024
Reviewed: August 21, 2024
Karolis
GermanyVery lack of cleanliness. Curtains and soft walls are stained with sauces and chocolate. The lamps by the beds don’t work, they are broken. Lime scale and wobbly bathroom faucets. Dirty shower tiles. There is no large mirror in the room where you can see yourself in full height. Advance parking was arranged with the hotel, but upon arrival no information about parking was left, we managed to get it after contacting the administration and still only an hour later.👎Breakfast must be ordered from 3 options and is delivered to the room at 9 AM, the taste-satisfactory. There is no coffee. 😔
The location is good, quiet area-no noise. Quiet air conditioner. There is an ATM a few meters away. Very comfortable and soft beds. There is a hair dryer that works perfectly. 👍
Stayed in August 2024
Reviewed: August 8, 2024
Kamilė
LithuaniaThe shower was broken, towels were dirty.
Stayed in August 2024
Reviewed: June 18, 2024
Wiktoria
PolandThe original room smelled like faeces. The drainage channel was clogged and the reception told us there is nothing they can do because there are no more room lefts. After an unpleasant conversation through text with the owner he agreed to transfer us to a room that was free (even tho every room was booked )
The localization
Stayed in June 2024
Reviewed: June 10, 2024
Jagtar
PolandNear bed used condam. Not clean properly
There not clean. Not tissue paper. Smell not good
Stayed in June 2024
Reviewed: June 9, 2024
Bartosz
PolandBreakfast was tasty but served in a very cheap way. There was no table in our room We booked room for 3 people. Only one double bed was made. Third person had to sleep on a very small foldable sleeping chair. There were only two towels for 3 people. Cleanliness of bathroom was so so.
Location is great. Check-in is easy. Staff was very helpful There is a lack of parking spots however we came on a weekend and free praking places were nearby
Stayed in June 2024
Reviewed: May 30, 2024
Martyna
PolandThe rooms didn’t smell good, the beds were pretty old as well as the rest of equipment.
The location was great.
Stayed in May 2024
Reviewed: May 1, 2024
Harry
United KingdomStaff not very helpful and had attitude.
Location not the best.
Stayed in April 2024
Reviewed: April 11, 2024
Konstantin
AzerbaijanSound insulation is very poor. Even when others guests are just speaking it can be heard everywhere
Personnel is very good, just excellent
Stayed in April 2024
Reviewed: February 19, 2024
Dudy
PolandNot so clean room/sheets.
Easy access.
Stayed in February 2024
Reviewed: February 9, 2024
Bhattacharya
PolandThe given room was tiny .
Location of the hotel .
Stayed in February 2024
Reviewed: January 4, 2024
Cianan
IrelandYou could hear everything that was going on in building very hard to get sleep
The size
Stayed in January 2024
Reviewed: November 5, 2023
Ma
PolandA lot of broken stuff and it is not that clean
The pictures are quite outdated, so it can be misleading.
Stayed in November 2023
Reviewed: October 10, 2023
Nataliia
UkraineShower disappointed ☹️ water pressure was too low and wasn’t able to calibrate normally water temperature
Stayed in September 2023
Reviewed: September 26, 2023
Iaroslava
UkraineThough the initial information after the booking was that on the day of arrival the apartment will share the details how to get in, I had to ping the owner an hour before the arrival to get the instructions. The room was tiiiiny and though it was neat and nice it was not the one I booked comparing to the photos. The booking was for 3 people having a bed and a sofa, but the bedding and towel for the 3rd person were placed inside the sofa and I had to contact owner for the details for 1,5h (both by the phone and via booking chat) to get that info as they were not responding. The bathroom is renovated, but the shower was leaking.
The location of the apartments is quite nice, as we were able to easily get from there to all needed parts of the city. The room was clean and nicely designed, with a bunch of outlets besides the beds, with complementary water, instant coffee and tea. There is no elevator and the stairs are quite steep, though it's only 1 floor up to get to the rooms. And the cafes around are very nice for a dinner or breakfast.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content