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Reviews of City Hostel

sw. Krzyza 21, Old Town, 31-023 Kraków, Poland

#142 of 269 hotels in Kraków

Guests' Choice

Review score

Based on 180 hostel reviews

8.3

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.4

  • Location

    9.5

  • Facilities

    7.4

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8

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Showing 1 - 31

  • Reviewed: 12 June 2018

    • Leisure trip
    • Couple
    • Twin Room with Shared Toilet
    • Stayed 3 nights

    A group of French total wierdos spent whole night shouting, stomping on staircase and slamming doors. This is no fault of the hostel, though.

    The girls at the reception are very nice and always willing to help.

    Stayed in June 2018

  • Reviewed: 24 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 2 nights

    The wooden floor in the rooms and corridor is EXTREMLY noisy. The hostel owners should really consider to change it. At night I woke up every time that someone walked down the hall. Wifi doesn't work very well. I had a single room and in the whole room there was only 1 plug, which was next to the door, so not very convenient. Staff could be a bit friendlier. You have to give them the keys of your room everytime you leave the hostel and they are tired of you if you go in and out many times.

    The location is perfect, directly in the old town and very close to the train/bus station, around 15 minutes by foot. Breakfast is a bit poor but it is great that it is included in the price. Reception works 24 hours.

    Stayed in May 2018

  • Reviewed: 15 March 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    I didn`t expect to have bunk beds. It was an awful experience to have 6 such beds for the 3 of us in a very tiny room. Breakfast very basic. All in all, I expected something more for the price I paid. The same quality can be found much cheaper in Krakow. Next time I`ll skip all hostels as probably they all offer nothing but bunk beds.

    It was clean and close to the centre with easy access.

    Stayed in February 2018

  • Reviewed: 2 October 2017

    • Leisure trip
    • Group
    • Quintuple Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are extremely spacious, and tidy. Hostel is located in a quiet part of the city, but still it is 5-10 min walk to the old town. Great value for money, especially breakfast is included! Strongly recommend!

    Stayed in October 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Solo traveller
    • Single Bed in 8-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The Wifi wasn't working in the rooms or in the floors, it was only working in the entrance.

    The breakfast was perfect! The room itself and the sheets were clean. The staff was helpful!

    Stayed in July 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 2 nights

    The building is very old and the floor makes loud noises when you step in it.

    Very well located, close to the train station and very easy to go to the airport. Super nice staff and good breakfast included in the price.

    Stayed in April 2017

  • Reviewed: 18 February 2017

    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds were a little uncomfortable.

    Room was very spacious and included a personal bathroom. Hostel was clean and breakfast was fantastic. Location was outstanding, right near the city center. Wifi was pretty good.

    Stayed in February 2017

  • Reviewed: 28 June 2016

    • Solo traveller
    • Single Bed in 8-Bed Female Dormitory Room
    • Stayed 1 night

    The hostel looks like a haunted place. Also no fan during summer is provided. It was sweating in the night as there is no proper ventilation. They dont have lift facility. So i am forced to carry my heavy luggages till second floor.

    cleanliness Location is okay.

    Stayed in June 2016

  • Reviewed: 4 May 2018

    • Leisure trip
    • Group
    • Twin Room with Shared Toilet
    • Stayed 2 nights

    Good breakfast Quiet, central location

    Stayed in May 2018

  • Reviewed: 6 December 2017

    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It's a pity the hostel doesn't offer MALE ONLY dormitories.

    Its location, comfortable bed, breakfast,

    Stayed in December 2017

  • Reviewed: 20 November 2017

    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights

    Many had said that the breakfast was very good, but in my opininon it was only average.

    Location was great! Room was clean and spacy.

    Stayed in November 2017

  • Reviewed: 20 November 2017

    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No male only dormitories.

    Its location close to transport hub, away from busy streets, cleanliness, comfortable bed, spotless bathroom, breakfast.

    Stayed in November 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No private socket

    Cleanliness, a table and chairs in the room, lockers, breakfast.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Solo traveller
    • Single Bed in 8-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Big room, close to train/bus station and city center, good breakfast

    Stayed in September 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    Location is perfect... Between bus/railway station and old city.

    Stayed in July 2017

  • Reviewed: 22 April 2017

    • Business trip
    • Solo traveller
    • Twin Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    Perhaps more imaginative breakfast

    Clean, well organised and great location.

    Stayed in April 2017

  • Reviewed: 9 January 2017

    • Leisure trip
    • Group
    • Quintuple Room
    • Stayed 1 night

    friendly staff, close to all Krakow attractions. very clean.

    Stayed in January 2017

  • Reviewed: 4 January 2017

    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night

    The roof above my bed was a little bit dirty.

    The staff was friendly and helpful! The location was perfect.

    Stayed in December 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Great location, not too noisy as it's a side street. Lovely staff.

    Stayed in September 2016

  • Reviewed: 13 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 2 nights

    Breakfast just ok.

    Nice location. Very quite. Very Clean.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 December 2015

    • Leisure trip
    • Solo traveller

    The hostel is in a building which is not so bright in the neighborhood, and it's a bit hard to find it.

    very close to the train station and old town, perfect location!

  • Reviewed: 2 December 2015

    • Leisure trip
    • Group

    One plug working only. Once not that single plug was working, Twice we gut stuck in the room as the key did not work and we had to call the hotel using my phone. Wondering what if I do not know the number or if my phone is down???????????

    The receptionist ladies

  • Reviewed: 12 October 2015

    • Business trip
    • Solo traveller

    ı didn't ask any lock maybe it is not included to payment. It is a little bit away Wawel Castle.

    It is very comfortable (clean-cheap and good breakfast included) and nostalgic building. It is near tram station and autobusy.

  • Reviewed: 2 March 2015

    • Leisure trip
    • Family with older children

    Can be a bit noisy at night. The temperature in the room was a bit below convenient, then got better during the night.

    Great location at the Old Town; also on the way from the train/bus towards the Old Town, just up to 10 minutes of walk from the station. Also, our room (204) had a nice view of a Church and roofs.

  • Reviewed: 30 January 2015

    • Leisure trip
    • Solo traveller

    Staff are not terribly friendly and it's a place where nobody talks to anybody. This seems to be the problem with all large hostels - staff are tired of dealing with so many tourists (don't blame them) and/or are probably exploited and overworked (big hostel=want to cash in) and this also doesn't seem to be conducive to guests being friendly either.

    The location is amazing and the facilities are very good, comfortable and clean! So perfect for the one night I needed before taking my flight back home. Also, I stayed in a female dorm (a lot of hostels don't have single sex dorms but this was lovely as no snoring for once!) and it had its own bathroom, which was nice. Bed was so comfortable too. Also one of only hostels to be boiling hot due to heating!

  • Reviewed: 18 January 2016

    • Business trip
    • Solo traveller

    strongest wifi connection I've experienced in a hostel/hotel for a long while

  • Reviewed: 17 December 2015

    • Solo traveller

    the location, the staff, the breakfast

  • Reviewed: 19 November 2015

    • Leisure trip
    • Solo traveller

    The staff was extremely friendly, helpful and forthcoming. Location is absolutely perfect. Also fantastic that they have a girls' dorm.

  • Reviewed: 30 August 2015

    • Leisure trip
    • Solo traveller

    Staff was excellent. Centre of the city. All touristic places around the hostel. Everything was easy and smooth.

  • Reviewed: 12 August 2015

    • Leisure trip
    • Group

    Had go out of the room to use internet

    Good location

  • Reviewed: 20 January 2015

    • Leisure trip
    • Group

    clipboard breakfast

    in the old town, really close to everything, to the bus station too..helpful staff... clear ..cheap

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 31

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