Morelowa 26A, Zwierzyniec, 30-222 Kraków, Poland
#263 of 266 hotels in Kraków
Guests' ChoiceBased on 48 hotel reviews
6.0Cleanliness
6.4
Comfort
6.1
Location
6.9
Facilities
6.0
Staff
7.7
Value for money
6.6
Free WiFi
5.8
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Showing 1 – 25
Reviewed: 4 December 2023
Giuseppe
ItalyWe checked in late and after 10pm we wanted to buy some water from the hotel fridges. The lady at the reception denied me and my friends the possibility of purchasing any drinks, because she claimed that the we wanted to do it past the reception time (from 7am to 10 pm). Later we came downstairs to get some fresh air and there was a male staff member doing check into other guests, they asked for drinks and he allowed them to buy. Seeing this I asked him to do the same thing and he agreed. I must say I was really disappointed from the behaviour of the first staff member. When we entered our rooms, those were cold because heater was turned off and it was very cold outside
The position of the hotel permits to stay close to the airport. The taxi booked through the reception staff arrived on time and with a competent driver.
Stayed in December 2023
Reviewed: 4 October 2023
Ahmet
TurkeyThere are no services such as hair towels, hair dryers and shampoos. The items are very old. The bed is very hard, the same as an armchair. The bathroom smells.
Its location and transportation are convenient. Employees are interested. The street where the hotel is is very cute.
Stayed in October 2023
Reviewed: 2 September 2023
Krzysztof
United KingdomBugs in bathroom. Not a lot of space.
Nice reception. close to the airport.
Stayed in September 2023
Reviewed: 25 August 2023
Karolina
United KingdomThat our window couldn’t open so it was too hot
That there was a swimming pool on site
Stayed in August 2023
Reviewed: 2 March 2023
Anastasiia
UkraineThe breakfast is too expensive though. You can find a place to eat for much less money and it will be equally tasteful. The room was not very clean and it was a bit loud in the night.
The location is good if you need to get to the airport. There is no other amenities available nearby so don't expect to have much to attend to. The breakfast is tasty and the choice is quite nice.
Stayed in February 2023
Reviewed: 13 September 2022
Lynn
United KingdomQuite a distance from town, taxi or bus ride away
It was cheap! Lovely Italian restaurant (Portobello) a short walk away
Stayed in September 2022
Reviewed: 21 August 2022
Dave
United KingdomA bit too hot in the bedroom (but it was Summer). It would great to have a small fridge to keep the food.
Location was very nice. Very nice swimming pool.
Stayed in July 2022
Reviewed: 23 June 2022
Jegadesan
PolandStaffs helped. Reachable
Stayed in June 2022
Reviewed: 30 April 2022
Maciej
United Kingdompoor quality of room. Door of wordrobe not fit properly, whole in wall between room and bathroom. Very small room and most important preasure under shower rubbish. Dificult to clean yourself. Wifi have problem with signal I use my data on phone, much faster and reliable.
Friendly stuff.
Stayed in April 2022
Reviewed: 24 August 2021
Ruth
United KingdomIt does nota have a restaurant, so you have to go out for dinner
Really nice personal. Nice swimming pool. Spacious room.
Stayed in August 2021
Reviewed: 25 August 2023
Joanna
United KingdomNothing.
Room was in very poor condition,uncomfortable beds with sockets falling out from the wall.Bathoroom was discussing with no towels at all.A lots of bugs (flys in the room).
Stayed in July 2023
Reviewed: 23 August 2023
Pavla
United KingdomThe location, everywhere to walk was very far, the hotel is placed in the end of nowhere, the roads around are in very bad condition, the rooms very small and not comfortable at all, the beds very old I guess they remember the second war time and the smell in rooms was awful. There was rubbish behind the beds. In the hotel were working lot of Ukraine staff which have no knowledge of English at all. The picture of hotel online is so different in reality
Only swimming pool was the good thing of the all hotel
Stayed in August 2023
Reviewed: 28 May 2023
Milan
Slovakia20 zlotys for late check-in
Stayed in May 2023
Reviewed: 13 April 2023
Patrick
VietnamThere was a young lady who worked at the counter who was extremely rude for no reason, tried to charge us more we we only asked for a room that didn't smell of smoke and refused to answer simple questions (can we use the pool, what time is checkout), discrimination. If it wasn't for her it would have been fine
Stayed in April 2023
Reviewed: 18 March 2023
Igor
Polandsmall room
close to the airport
Stayed in February 2023
Reviewed: 9 October 2022
Virginia
SwedenBreakfast
Stayed in October 2022
Reviewed: 21 July 2022
Victor
DenmarkWhen I tried to eat breakfast the first day, I was told to go to the lobby to buy a breakfast ticket. When I went to the lobby, I was told that I could not buy a ticket. When I asked why, I was told it was closed. When I asked why it is closed, the receptionist just yelled ‘Because it is closed’ at me in front of other guests. It does not say anywhere in the hotel or in the regulations that you must buy the ticket the day before.
Nice quiet villa neighborhood. Close to park/forest. Coffee at the breakfast buffet was good.
Stayed in July 2022
Reviewed: 27 June 2022
Toufik
United KingdomExcellent staff
Stayed in June 2022
Reviewed: 16 May 2022
Oracle007
United KingdomThe property looks good on pictures but really old. The toilet needs help. The room needs more electrical work done and the whole building needs repainting.
location far away from town
Stayed in May 2022
Reviewed: 8 January 2022
Smerdynand
IrelandAmazing value for money
Stayed in January 2022
Reviewed: 20 August 2021
Kvedaravicius
LithuaniaSimple yet clean and friendly. It stands for it's price.
Stayed in August 2021
Reviewed: 6 June 2021
Md
PortugalNo one is available at the reception desk before 11:00am. I requested them to make a photocopy of my air ticket & COVID-19 report but the charged me €1 per page that was awful.
Stayed in June 2021
Reviewed: 19 April 2024
Tomasz
IrelandThere are no comments available for this review
Stayed in April 2024
Reviewed: 21 November 2023
Łukasz
PolandThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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