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Reviews of Hotel Elbrus Spa & Wellness 3 stars

ul. Słoneczna 8, 43-370 Szczyrk, Poland

#4 of 18 hotels in Szczyrk

Guests' Choice

Review score

Based on 201 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    9

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 - 12

  • Reviewed: 1 September 2018

    7.9
    Third time in this hotel and we are definitely coming back.
    • Business trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast a bit poor and served only untill 10am (not 10:30 as stated in hotel's catalogue). The spa zone is a bit small.

    This time we had bathrobes in our room (thank you!). Hotel is very clean, the staff helpful. Nice location, close to town centre.

    Stayed in August 2018

  • Reviewed: 28 August 2018

    2.9
    Very dissapointing
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Hotel doesn't have double beds even though they sell double rooms. Guests are smoking in the rooms, smells everywhere, hotel reaction is minimal Hotel reception knows nothing about spa services, and spa reception is almost always empty.

    Only breakfast, however, it's hard to find a free table to sit

    Stayed in August 2018

  • Reviewed: 30 July 2018

    8.3
    Very nice place
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No bathrobes in the rooms, you need to go down to the reception to pick one up (why?). Pool area quite small for the size of the hotel. Breakfast was good however served till 10AM not 10.30 as it says in the folder we had in our room.

    Very good value for money, close to the city centre and trails.

    Stayed in July 2018

  • Reviewed: 31 May 2018

    7.5
    Amazing views, hotel just felt a little dated but very clean...
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 2 nights

    Amazing views, hotel just felt a little dated but very clean and comfortable -they served coca cola which was great as most of Poland seems to be Pepsi

    Stayed in May 2018

  • Reviewed: 3 January 2017

    4.6
    Paper-thin walls, ceilings and floors.
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    We stayed for 6 nights and changed rooms once, but unfortunately everywhere is noisy. We couldn't get to sleep with the unbearable droan of other room's: bathroom fans motoring, television sets, guests' voices, staff cleaning etc. I would guess that the walls are made from thin plaster with little or no insulation. To the Hotel Elbrus Management- if you fix your room noise and update the room decor & bedsheets, Elbrus could be the gem of Szczyrk.

    Staff are friendly and welcoming. Breakfast buffet is very tasty and wide ranging. Swimming pool is very relaxing, the cleanest and nicest pool we've been to and it has no chlorine smell which was great. The Spa is great, we had fantastic massages at very reasonable prices. Hotel location is excellent, right in the centre, on a hill overlooking the town. The view from the hotel is gorgeous.

    Stayed in January 2017

  • Reviewed: 4 July 2018

    9.2
    Great hotel.
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 2 nights

    Great hotel. Beautiful location up on hill overlooking town. Swimming pool great. Breakfast tasty.

    Stayed in June 2018

  • Reviewed: 14 April 2018

    10
    Location
    • Business trip
    • Solo traveller
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of cup on the bathroom

    Location

    Stayed in April 2018

  • Reviewed: 11 May 2017

    8.3
    Spa@ Pool
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Weather

    Spa@ Pool

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 March 2016

    10
    We loved everything, the spa facilities, the rooms, the...
    • Leisure trip
    • Family with older children

    The internet was weak, but we went there to have holiday, therefore no problem really

    We loved everything, the spa facilities, the rooms, the breakfast, which was delicious and very rich. We do not understand why the hotel has only 3 stars...

  • Reviewed: 12 January 2016

    9.6
    There is not a single thing in the hotel that would be old,...
    • Leisure trip
    • Couple

    There is not a single thing in the hotel that would be old, dusty or broken. It actually looks like built a month ago. The breakfast is a feast for an hour or two! I totally don't understand why this place has only 3*. Many of the 4* hotels I've been to, are of a much lower quality

  • Reviewed: 4 August 2015

    9.2
    Very friendly staff.
    • Leisure trip
    • Couple

    There's no thermostat in the bedroom so no way to regulate the temperature (and we were too low to leave the window open all night). Rooms at the back of the hotel a little dark (as you're facing into the mountain). The shower (water pressure) was also quite weak. But we got a good deal, and would stay there again!

    Very friendly staff. Comfy bed. 2min walk to town. Swimming pool. Amazing breakfast.

  • Reviewed: 25 August 2015

    10
    Great Breakfast, perfect localization.
    • Business trip
    • Solo traveller

    Great Breakfast, perfect localization.

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 12

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