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Reviews of Hotel Fenix 3 stars

1 Maja 88, 58-500 Jelenia Góra, Poland

#7 of 20 hotels in Jelenia Góra

Guests' Choice

Review score

Based on 842 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 1 - 21

  • Reviewed: 22 July 2017

    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 3 nights

    - if Russians are in the house.... move somewhere else. - dark hotel... all the lights in the lobby were out. - not a hotel for children - do not put cocktails on the menu if you can't make them (irish coffee, mojito, bloody mary) - no money change (euro-zloty) - the coffee is terrible

    - good accomodation, - most of the staff is friendly - only a short walk to the citysquare - good beds - large room - good breakfast

    Stayed in July 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Closeness to train station meant we could hear loud railway announcements that began before 5am and went until midnight.

    Helpfulness of staff, excellent food that gave us a taste of traditional Polish food, very generous breakfast of cold meats, cheeses, fruit, vegetables. Location of motel is perfect for train travellers.

    Stayed in June 2017

  • Reviewed: 29 December 2016

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    Some things didn't work... An electrical outlet in the room and the hair dryer in the bathroom. I didn't complain though because I didn't absolutely need them.

    The location was ideal as a solo traveler using public transportation. They also offered a very nice breakfast which was included in the price. I looked forward to a good breakfast each morning.

    Stayed in December 2016

  • Reviewed: 12 November 2016

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Close to the railway station on the way to the center (that is also pretty close). Surprisingly silent place, though. Nice room with comfy double bed, excellent breakfast. PS. Local bus stop 50 m from the building (direct connections to Cieplice Spa). Trains to Wroclaw, Szlarska Poreba PL /Harrachov in Czechia and Zgorzelec on German border.

    Stayed in November 2016

  • Reviewed: 24 June 2016

    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 4 nights

    Need more people who speak English, a little hard to comunicate

    Location was great, clean rooms and large, breakfast was good. parking for bus. Meals very good

    Stayed in May 2016

  • Reviewed: 14 February 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Basic breakfast, dated feel to the hotel.

    Close to the railway station, easy access to the town on foot or by bus.

    Stayed in February 2018

  • Reviewed: 28 October 2017

    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff could have been more welcoming... :)

    Location and cleanliness

    Stayed in October 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights

    nothing

    The breakfast

    Stayed in July 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    We had two separate beds instead of a bed for a couple.

    Breakfast buffet was wonderful. The staff was friendly and accomodating.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good food and nice staff

    Stayed in April 2017

  • Reviewed: 2 March 2017

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    A short stroll into town, and opposite the railway station. Very good breakfast. The staff were very friendly.

    Stayed in February 2017

  • Reviewed: 28 October 2016

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    Parking place. Better to arrive early to have a chance for a parking place at the hotel.

    Breakfast very good.

    Stayed in October 2016

  • Reviewed: 26 October 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    nothing

    good location

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    excellent location, 1min walk from train station

    Stayed in September 2016

  • Reviewed: 16 September 2016

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tv size

    Price breakfast cleanest

    Stayed in September 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The room was too hot

    The jacuzzi

    Stayed in August 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    - broken toilet - broken light

    - nice stuff

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 May 2016

    • Leisure trip
    • Couple

    In a cold early May the central heating was turned off. We asked for and were given a heater and the c.h. was put on for a couple of evenings

    Proximity to public transport and a quiet location

  • Reviewed: 2 March 2016

    • Couple

    No smoking room.

    First of all - silence in spite of near station and a main street. The service professional, discreet and helpful. You can adjust the heaters. Clean everywhere, breakfast very good.

  • Reviewed: 14 September 2015

    • Leisure trip
    • Couple

    Value for money

  • Reviewed: 11 August 2015

    • Leisure trip
    • Couple

    badly organised car parking in the small place in the restaurant the menu wasn't various

    tasty, abundant, various breakfast near the city centre

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 21

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