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Reviews of Grot Hotel 3 stars

Kościuszki 22D, 82-200 Malbork, Poland

#6 of 7 hotels in Malbork

Guests' Choice

Review score

Based on 328 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 1 - 33

  • Reviewed: 11 June 2018

    10
    close to the train station and to the city center.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    I didn' t find soothing negative.

    close to the train station and to the city center. confortable and clean room. staff extremely friendly and polite. Very good breakfast.

    Stayed in June 2018

  • Reviewed: 3 September 2017

    7.5
    good car and lift access.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    the windows are quite high up and the lighting not wonderful, so it's a bit cavern-like

    good car and lift access. seemed efficient operation, but not many staying and restaurant deserted, tho ok.

    Stayed in August 2017

  • Reviewed: 28 August 2017

    8.3
    Breakfast was good!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    When you open the window is hard to sleep because near is busy paved street. Rooms wo air condition.

    Breakfast was good! Good location at the center and close to castle, cafes, etc.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    7.9
    short stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    View from the window, and window itself - very narrow, so that the room was dark. But for 1 day stay it is not so important.

    Localisation. Very good staff. Good breakfast.

    Stayed in July 2017

  • Reviewed: 28 July 2017

    9.2
    Nice and friendly service, extra bonus for the welcome...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and friendly service, extra bonus for the welcome drinks ! Central location and easy access to fabulous Malbork castle. Good parking facilities with garage. Strong recommendation for this hotel.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    7.9
    Malbork
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny hotel parking place for medium car. Road noise, refrigerator noise in room - not enough vine or beer for dead sleep:)

    Good location. Simple service. Hotel parking.

    Stayed in June 2017

  • Reviewed: 19 August 2016

    9.6
    Great value for being 10 mins away from a castle, and just near the main road.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Tiny parking.

    Very close to the Malbork Castle! Near to shops and close to the main road. We had a very spacey room for three. Good choice of food for breakfast.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    8.3
    Cute and comfy in good location but problematic shower cabins.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The most unpleasant thing there is showers, the water pressure is super low, shower heads are clogged and drainage system too slow, water accumulates up for ankles. Our shower valve actually broke and at midnight we had to be moved to another room.

    Place is very clean with very friendly stuff. They have nice restaurant. Breakfast was pretty good.

    Stayed in July 2016

  • Reviewed: 14 July 2018

    10
    The location is very good.
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Liked all.

    The location is very good.

    Stayed in June 2018

  • Reviewed: 4 July 2018

    10
    Everything was nice, friendly and helpful staff, clean room,...
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was nice, friendly and helpful staff, clean room, good parking, very close to the castle, good breakfast.

    Stayed in July 2018

  • Reviewed: 1 June 2018

    5.0
    I endured this hotel for one night just to see the castle.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Bad breakfast. Small, unclean room. Cramped bathroom.

    Cheerful staff.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    5.4
    Very good location
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    In breakfest was low choise, and plates weren’t refilled when empty. Room was smelling like smoke.

    Very good location

    Stayed in April 2018

  • Reviewed: 4 December 2017

    7.9
    Location, staff was very nice and dinner in restaurant.
    • Couple
    • Twin Room
    • Stayed 1 night

    Cold room even with heating, poor breakfast.

    Location, staff was very nice and dinner in restaurant.

    Stayed in December 2017

  • Reviewed: 11 September 2017

    8.3
    nice breakfast, location good
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    nice breakfast, location good

    Stayed in August 2017

  • Reviewed: 29 August 2017

    9.6
    Everything was fine :)
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Everything was fine :)

    Stayed in August 2017

  • Reviewed: 28 August 2017

    9.6
    Perfect for visit of the castle!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Very nice staff! Clean room! Good restaurant!

    Stayed in August 2017

  • Reviewed: 10 August 2017

    9.2
    Good value, convenient location, helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't encounter any major issues

    Good value, convenient location, helpful staff

    Stayed in August 2017

  • Reviewed: 5 October 2016

    9.2
    Nice hotel in the centre of Malbork.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel in the centre of Malbork.

    Stayed in September 2016

  • Reviewed: 28 July 2016

    10
    Fantastic location in the city centre.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Fantastic location in the city centre. 5 minutes walking to the castle. Underground parking. Tasty breakfast. Very kind and professional staff.

    Stayed in July 2016

  • Reviewed: 22 July 2016

    7.9
    The staff were the friendliest and most helpful ever.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some updating required.

    The staff were the friendliest and most helpful ever. Good parking. Very close to Malbork Castle and shopping.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 September 2015

    8.3
    Very nice staff- the nicest from all hotel where we stayed...
    • Leisure trip
    • Family with young children

    Lack of air condition- in the hot weather it is a big issue. We couldn't sleep all night- it was so hot. Breakfast products could be fresher

    Very nice staff- the nicest from all hotel where we stayed this Summer holidays ( we visited a few hotels during our stay in Poland)

  • Reviewed: 29 March 2016

    9.2
    Special thank you for personal, who has to work in easter...
    • Leisure trip
    • Family with young children

    Special thank you for personal, who has to work in easter time, when we've staid in the Grot Hotel.

  • Reviewed: 16 September 2015

    8.3
    Close to station and castle.
    • Leisure trip
    • Couple

    No kettle in the room.

    Close to station and castle. Large room, good restaurant.

  • Reviewed: 11 September 2015

    8.8
    Staff pleasant, and very helpful
    • Solo traveller

    Staff pleasant, and very helpful

  • Reviewed: 16 August 2015

    5.8
    Very good location
    • Leisure trip
    • Family with older children

    Very pour breakfast. Our room was terrible with a bad smell

    Very good location

  • Reviewed: 25 July 2015

    7.9
    Great location and good service
    • Leisure trip
    • Family with young children

    No toilet paper or cleenex tissues, before asking for them.

    Great location and good service

  • Reviewed: 25 July 2015

    9.6
    the breakfast was Amazing!
    • Leisure trip
    • Group

    the car park was not included in the price and very awkward to get into ; exceptionally small space

    the breakfast was Amazing!

  • Reviewed: 22 June 2015

    7.5
    Location was good
    • Leisure trip
    • Couple

    None

    Location was good

  • Reviewed: 30 May 2015

    8.3
    Amazing breakfast.
    • Couple

    Rooms were quite gloomy, tiny window that doesn't fully open.

    Amazing breakfast. Good location, nice staff.

  • Reviewed: 24 May 2015

    9.6
    Helpful staff
    • Leisure trip
    • Couple

    Lift failed

    Helpful staff

  • Reviewed: 17 May 2015

    8.8
    Ideal location to spend a night to visit the castle.
    • Leisure trip
    • Couple

    Nothing to point out

    Ideal location to spend a night to visit the castle. Very friendly staff!

  • Reviewed: 14 May 2015

    8.8
    Close to train station and castle
    • Leisure trip
    • Couple

    Shower water pressure Small space for toilet

    Close to train station and castle Good restaurant Free wifi

  • Reviewed: 5 May 2015

    10
    Friendly personnel, good location, comfort and clean.
    • Leisure trip
    • Family with young children

    Breakfast had very few hot dishes.

    Friendly personnel, good location, comfort and clean.

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 33

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