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Reviews of Hotel Bella 3 stars

Zamoyskiego 3, Cieplice, 58-560 Jelenia Góra, Poland

#3 of 20 hotels in Jelenia Góra

Guests' Choice

Review score

Based on 368 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    8.7

  • Free WiFi

    8.4

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Showing 1 - 11

  • Reviewed: 31 July 2018

    4.6
    Late dinner at the restaurant was enjoyable with outdoor...
    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Several things...first off, the room was tiny! only suitable for sleeping and shower. The toilet had absolutely 0 clearance, pinned between the shower and wall. Our room #17 was almost directly above the hotel entrance door which was slammed continuously by guests about every 5 minutes, VERY annoying. Sitting area for smokers was also about 10 feet outside the hotel entrance, smoke carried up directly into the window which is extremely unpleasant for non-smokers. The breakfast buffet was OK, not great, not bad, but needs a little more attention from staff as the food was not restocked very quickly. For the above reasons I would not recommend staying at this hotel. However, I would recommend the restaurant for dinner.

    Late dinner at the restaurant was enjoyable with outdoor seating, Local beer selection & food was good served by an attentive, courteous bartender/waiter.

    Stayed in July 2018

  • Reviewed: 19 February 2018

    8.8
    Big confortable room with very big beds.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Internet wiffi was no so good

    Big confortable room with very big beds. Really friendly staff. Very good breakfast and very good dinner at restaurant. We will come back

    Stayed in February 2018

  • Reviewed: 18 November 2017

    10
    Recommended!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, great breakfast and restaurant! The location was super, near to a big park and 5 minutes from the termy. Nice mountain view as well.

    Stayed in November 2017

  • Reviewed: 29 September 2017

    8.3
    Nice hotel in a beautiful small Polish town.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    The bed and doona were not the most comfortable and the bed was not remade each day and the sheets not changed during our 6 night stay.

    Staff were friendly and helpful and the breakfast was really nice. The hotel was close to the town centre .

    Stayed in September 2017

  • Reviewed: 2 January 2017

    9.6
    We had a great New Year's Eve weekend in Cieplice.
    • With a pet
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 2 nights

    Only one thing could be improved, the room is supposed to be for 5 people and there is a double bed + sofa in one bedroom and a single bed in the second bedroom. The hotel contacted me to clarify the bed situation and proposed to add a bed, fair enough. If there were 2 double beds, each room one, it would be perfect.

    We had a great New Year's Eve weekend in Cieplice. This small city is adorable, with nice old buildings. The hotel is comfortable, well furnished and clean. Staff was very helpful and kind. Breakfast and food very tasty. The room consists of two bedrooms, which was nice for us and our parents. They accept pets (with a reasonable additional fee) and having a free room one week before New Year, with quite good, not artificially doubled price, was really luck.

    Stayed in January 2017

  • Reviewed: 28 June 2018

    10
    Perfect place, really good food and nice atmosphere... I recommend highly.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Perfect place, really good food and nice atmosphere... I recommend highly.

    Stayed in June 2018

  • Reviewed: 6 May 2018

    9.2
    The breakfast was excellent
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was excellent

    Stayed in May 2018

  • Reviewed: 19 March 2018

    10
    Close to termal.
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Close to termal.

    Stayed in March 2018

  • Reviewed: 3 March 2018

    8.3
    Nice warm place
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Standard could be higher for this price

    Nice warm place

    Stayed in March 2018

  • Reviewed: 13 July 2017

    8.8
    accommodation in Cieplice :)
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant should have better meal

    Excellent location near thermal spa and town centre, rich and good breakfast, large rooms

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 April 2016

    7.5
    Accessibility
    • Couple

    Breakfast was average

    Accessibility

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 11

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