Dąbrowskiego 119, 32-600 Oświęcim, Poland
#7 of 12 hotels in Oświęcim
Guests' ChoiceBased on 128 hotel reviews
8.6Cleanliness
8.8
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 13 April 2024
Paro
GermanyThe receptionist lady was so nice. And the restaurant service was excellent too!
Stayed in March 2024
Reviewed: 2 March 2024
Alina
UkraineEverything was so good
Stayed in February 2024
Reviewed: 22 February 2024
Halldor
IcelandEverything was neat and clean, if you are planning on getting a message, it´s better to book it in advance. Location was well suited to my needs
Stayed in February 2024
Reviewed: 4 February 2024
Emma
AustraliaNothing.
Breakfast and spa were amazing loved the personal touches, but a stand out was the staff in particular Mieczyskawa and Miecia who helped us with transfers and even packed us a takeaway breakfast since we had to miss our breakfast. We will talk about this to others!
Stayed in February 2024
Reviewed: 11 January 2024
Darryl
United KingdomNothing, the stay was perfect.
Brilliant place to stay. Friendly staff, good food and reasonably priced. Would definitely visit again
Stayed in January 2024
Reviewed: 12 December 2023
Barnett
United KingdomI suffer with poor eye sight so lighting a bit poor.
Food good. Staff couldn't be more helpful. Sauna experience good. I would definitely return. Good value for money.
Stayed in December 2023
Reviewed: 11 December 2023
Kevin
United KingdomClean and comfortable rooms for an excellent price. Breakfast was very good, and being served for three hours is convenient for business and leisure travellers
Stayed in December 2023
Reviewed: 27 November 2023
Tereza
Czech RepublicUncomfortably and noisy 3rd bed on the sofa. In the whirlpool tub was a lot of disinfection, it was not possible to be here without burned eyes and respiratory tract. Sauna and relax room was amazing.
Beautiful place, service and restaurant
Stayed in November 2023
Reviewed: 19 November 2023
Mirek
Czech RepublicThere was a leak of heating radiator in a bathroom and the toilet could flush better. Nothing dramatic but a pity, that cleaning and maintenance staff did not fix it - bot issues were obvious.
Easy to arrive and park the car. Good breakfast.
Stayed in November 2023
Reviewed: 3 November 2023
Alan
United KingdomThe bed mattress in the room we were in were very uncomfortable. Did ask at reception for the mattress to be changed but all they wanted to do was move us into room and charge us. It wasn't that they didn't have spare mattresses, we saw men moving them about the hotel.
The hotel is very nice. The facilities were good. The use of the spa area especially. The food in the restaurant was good and at a reasonable price. We have been to the hotel before and that's why we went back.
Stayed in November 2023
Reviewed: 27 October 2023
Clintaz
MaltaPrice for attic rooms should be less
Restaurant and spa amazing
Stayed in October 2023
Reviewed: 7 September 2023
Merle
EstoniaEverything was perfect!
Very cozy and beautiful place, parking place is next to the house, breakfast was amazing. Restaurant is tasteful.
Stayed in August 2023
Reviewed: 5 September 2023
Darryl
GermanyThe Wifi in the room was inadequate! Would have liked better service.
Excellent value for money with a great breakfast. The restaurant food was exceptional.
Stayed in September 2023
Reviewed: 4 September 2023
Philip
United KingdomNothing to dislike
Staff service excellent also at the bar restaurant secure parking for motorcycles
Stayed in August 2023
Reviewed: 2 September 2023
Birute
United KingdomNo coffee in the room. No sockets near beds and no AC in the room
Staff-answer to any question and are helpfull. Room was big and clean. A lot of parking spaces,close to all attractions. Breakfast-huge choice to any taste.
Stayed in September 2023
Reviewed: 26 August 2023
Jeroen
NetherlandsI was here 5 years ago, and the rooms seems more outdated than before. Many little things are too old or broken like some lamps or a mini fridge which makes a lot of noise and cannot cool enough. One family member of us stayed in a single room which was located at the roof side which we regretted to take. It was way too warm there for the summer with only a small roof window. Also most staff where not so friendly and visible not happy. But somehow I can imagine as I encountered many annoying customers which also doesn't help their day. Nevertheless, our stay was wonderfull. But this is mostly because of the great restaurant, so i think the hotel should keep up some work to make it better again.
The great food and perfect atmosphere at the Trattoria restaurant was the best! From a 2 weeks trip through Poland this food was one of the best we had. We had one single room in the middle and a triple room at the end of the hotel. The triple room was above the restaurant where we could enjoy the great 70's and 80's music they were playing during the day. It gave a very nice atmosphere during the summer days. They always stopped at 23h so it was not bothering during the night. Also we could bring our doggie which was great for us and the location has a lot of green gardens and sitting places which are wonderfull to enjoy.
Stayed in August 2023
Reviewed: 15 August 2023
Gina
New ZealandVery relaxing stay with spa, great staff,restaurant on site was delicious
Stayed in August 2023
Reviewed: 13 August 2023
Tereza
Czech RepublicWe had room for three and i knew that there would be two beds and extra bed, but this one was extremely uncomfortable :( Also the spa - there was not enough warm water in jacuzzi and the staff started cleaning and closing the place like 30 minutes before the closing time.
Very friendly staff at the reception. Breakfast was delicious! Room was clean. We also had dinner at this its restaurant and it was absolutely perfect!
Stayed in August 2023
Reviewed: 9 August 2023
Markku
FinlandIt was stated that laundry can be arranged but it was not true. It was not available anymore. The first step to balcony was dangerously slippery due silicone based gleaning/protection.
Stayed in August 2023
Reviewed: 6 July 2023
Aleksandar
BulgariaI had some troubles with the internet connection. As I travel for work I needed to send some emails to my boss. Eventually I managed to send them, but it took some time so perhaps the WI-FI could be a bit faster.
The room is very comfortable with view to the green spaces across. The breakfast is incredible with very delicious pancakes. The staff is very friendy and helpful. They help to call a taxi to the railway station on my last day. The exterior and the interior design of the place allows very "Instagrammable" photos to be shot both inside and outside.
Stayed in June 2023
Reviewed: 27 June 2023
Rok
SloveniaI missed AC
Everything was perfect.
Stayed in June 2023
Reviewed: 16 June 2023
Michael
United KingdomNothing, loved it
Loves this hotel. Staff super helpful, breakfast was great. They allowed me to park my motorbike in an outbuilding.
Stayed in June 2023
Reviewed: 14 June 2023
David
United KingdomNothing
Lovely setting and very impressive buildings furnishes to a high standard. Spotlessly clean with everything working correctly. Good breakfast buffet and good value evening meals. Helpful and friendly staff.
Stayed in June 2023
Reviewed: 10 June 2023
Kamila
Czech RepublicGreat wellness zone with perfect massage. Very nice location, kind staff and delicious breakfast. We really appreciate very close restaurant with variety of drinks.
Stayed in May 2023
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