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Reviews of Hotel Kontrast 3 stars

Forteczna 22, Swoszowice, 30-437 Kraków, Poland

#59 of 269 hotels in Kraków

Guests' Choice

Review score

Based on 480 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 - 66

  • Reviewed: 26 January 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It's about 4km from the centre of Krakow, although on one straight road, so it's not ideal for visiting the historic parts of the town as you need to use a car, taxi or bus. The nearest tram stop is about 1.5 km north of the hotel.

    Very good value hotel with a spacious room and a large comfortable bed on the southern edge of Krakow. Easy access from the motorway and convenient for travellers wanting to continue driving west, east or south (as it's on the main road heading out of Krakow towards Zakopane). Very friendly helpful staff. Free parking.

    Stayed in December 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    The walk from the hotel to the bus stops could do with a footpath, I am aware that this has nothing to do with the hotel.

    On arrival at the hotel we were very early but the receptionist was very helpful .We were able to put our luggage in a room that was ready, he also gave us good information with bus , tram numbers and fares into the city.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was smoked. Even if smoking is not allowed now in the rooms you can smell that it was allowed before. If this a problem for you do not chose this hotel. We were not expecting it.

    Parking space was really nice. Even that there was a wedding in the hotel it was possible to eat. Clean and comfortable.

    Stayed in September 2017

  • Reviewed: 6 August 2017

    • Family with young children
    • Double Room
    • Stayed 1 night

    The wedding party was in hotel restaurant all through the night. If the room windows are facing courtyard could follow all DJ playlist. No good sleep at all.

    Close for the next day trip to salt mines. Outside the city noise. Do not have comments on restaurant since we did not take breakfast.

    Stayed in July 2017

  • Reviewed: 8 June 2017

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothinh

    Everything. The room. Very clean. Staff very friendly. Food fantastic better than restaurants in the town square. Adam and Michal in restaurant worked so hard and very very efficient. It was lovely to see the owner and his dog very accommodating and always greeting people

    Stayed in June 2017

  • Reviewed: 1 June 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Difficult to get public transport into town other than taxis which makes it expensive. Only tea provided in room, no coffee. No refrigerator in room, no fan or air-conditioning in room and it was warm. We had to keep windows open and insects, mosquitoes would come in from the bushes and shrubs in the driveway. no shops at walking distance.

    Old world charm to the property. Easy to reach from highway Nd easy parking. Clean room, decent breakfast, friendly staff at reception.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    Not a big deal, but a small fridge in the room would be appreciated, I think. Also the power outlets near the entrance were loose, which is not good.

    Liked pretty much everything. Awesome green and quiet location, great staff, room was nice and clean, meals are excellent. I'd like to thank the staff for their great job.

    Stayed in April 2017

  • Reviewed: 6 January 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    Towels were obsessively changed ans my pyjamas touched and folded! A bit difficult to get to the city centre - you need a bus and a tram.

    Nice choice of Polish food for breakfast, especially cold meats - yummy!

    Stayed in January 2017

  • Reviewed: 10 October 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    great hotel. Good breakfast. Clean rooms. Friendly staff. Wonderful location. Although quite a way out of town, a taxi was only 20 - 25 Zlotties (about 4 or five £s) to Krakow centrum. Highly recommend this hotel, great value for money.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    - no air-conditioning but (fans in every room so not bad )

    - Peaceful and quiet location area - friendly staff - tasty breakfast - FREE safety box in every room

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Not the best location for public transport but with a car the hotel is great. About 35 Zl. for a taxi into the town centre from the hotel.

    Helpful staff. On site car parking. Quiet, virtually on the edge of the city in a wooded area.

    Stayed in September 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    Not many options of dishes for the breakfast. If I stayed in this hotel one more time I'd prefer to prepare own sandwiches.

    As per offer at Booking.com we managed to reserve double-room appartments with the price of standard single room. For those who travel by car this hotel is a perfect option - not far from the highway, close enough to city center, big parking territory in the hotel yard.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    They were incorrect, our reservation did not provide a security, to check out deposit had taken without consent € 100 as a deposit, to our question about why since we could see at the moment the conditions of the room and saw that it was not written on reservation they wanted the deposit, they replied that the booking rules not followed. therefore without our will to have retained 100 euro that now I have not been given back

    Stayed in August 2016

  • Reviewed: 13 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 5 nights

    Lack of air conditioning system and fridge. The walking acces was very difficult. They are about 150 m without sidewalk. In the last night in the restaurant was held a wedding party (a lot of noise until 2-3 am)!!!

    Clean big room. The position of the hotel is near the highway.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Noticed that there was a Menu in the room for Some "lower priced" items for guests but this was removed from the menu in the restaurant just before it was handed to us.

    Very quite and peaceful, with adequate parking at no extra charge.

    Stayed in July 2016

  • Reviewed: 8 July 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    Maybe have some snacks to buy when you buy a drink e.g. Nuts, crisps eyc

    Everything was great yet again. Staff very friendly and it was lovely to see Adam again and the very young barman being so efficient. It was also lovely to see the owner coming in and greeting people not that he made it obvious. Great great great. Will come again next year

    Stayed in July 2016

  • Reviewed: 29 June 2016

    • Business trip
    • Group
    • 2 rooms
    • Stayed 5 nights

    Staff of restaurant wouldn't let us work closely to power outlets which we needed. Once asked the manager and then it was ok, but we needed to do this on daily basis

    breakfast and reception staff was very nice

    Stayed in June 2016

  • Reviewed: 30 April 2018

    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, very nice room, comfortable beds.

    Stayed in April 2018

  • Reviewed: 13 February 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Hotel requires renovation. Breakfast could be better for this money (~8.5 USD per person)

    Super location, free Wi-Fi, free parking with cameras.

    Stayed in February 2018

  • Reviewed: 29 January 2018

    • Family with young children
    • Double Room
    • Stayed 2 nights

    I missed a small fridge in the room. but this is not critical

    clean, good beds

    Stayed in January 2018

  • Reviewed: 10 December 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Bit far from City center.

    Great staff, nice quiet place, good food, nice interior.

    Stayed in December 2017

  • Reviewed: 30 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Very kind staff and the restaurant was very tasty. I enjoyed my stay and will probably come back next time I'm near Krakow.

    Stayed in October 2017

  • Reviewed: 30 August 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    Need to pay additionally for air conditioning

    4-persons room is extremely large (in fact 2 rooms + big bathroom) Kind staff

    Stayed in August 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice place and very clean and good facilities.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Great staff and food

    Stayed in July 2017

  • Reviewed: 22 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As described. Simple, good value deal. Safe and quiet. Good place to stay if go by car and want to stay out of city.

    Stayed in June 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Good value hotel with friendly and helpful staff. Big parking and good wi-fi.

    Stayed in March 2017

  • Reviewed: 31 March 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Deserves its value.

    Stayed in March 2017

  • Reviewed: 16 January 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    quit far from city about 10 minutes drive

    everything great service ice and clean good staff nice restaurants they have nice and fresh food

    Stayed in January 2017

  • Reviewed: 30 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and calm charming hotel

    Stayed in December 2016

  • Reviewed: 15 December 2016

    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is really good. Staff, rooms, etc. were very nice. It's prrfect accomondation if you're travelling by car.

    Stayed in November 2016

  • Reviewed: 15 September 2016

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    כ

    Stayed in September 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 3 nights

    No complaints!

    Nice location if you are arriving by car. Just off a main road, but quiet surroundings.

    Stayed in August 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Family with older children
    • Quadruple Room
    • Stayed 5 nights

    Shower and breakfast choice was not what we expected.

    Clean and shutters in room.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    • Leisure trip
    • Couple

    Staff completely out of the knowledge of their job, misleading us and loosing our precious time for their unacceptable mistakes. 90% of the food at the breakfast was altered, obviously saved from the wedding taking place the night before. When wishing to have a dinner, after a very long trip, they showed us 4 tables placed right at the entrance door to the reception. The 4 tables filled in immediately and all the other people coming were waiting in line, in the hall, looking in our mouth and hoping that we will free the place quickly ! Between many others, the waiter recommended us the ''Strongbow Cider'' as being a ''very strong beer'' ! They advertise everything as HRH Prince Charles would come often to eat in this restaurant, but this is again a bluff that HRH could not accept, if knowing about. He was visiting once the place, for an official event, about 15 years ago ! He will never choose on his own to eat in such a place ! So be careful at this unacceptable trick of the place. In terms of accommodation everything is simply outdated, with doors not closing and elements of the years '90, lacking any comfort. It is certainly not that kind of ''old style'' places, with pleasant atmosphere. And the list could easily continue.......

    Really NOTHING ! It is hard to make your customer feeling so bad and they have succeeded !

  • Reviewed: 1 May 2016

    • Leisure trip
    • Couple

    No air conditioning but not a problem unless the weather is very hot. Shame the hotel is not a bit closer to the centre as the tram lines do not reach it so you need to use the roads. Preferred the older lighter decor in the restaurant. The new dark decor makes it feel like it's trying to be a night club!

    Good value hotel with friendly and helpful staff. Stayed several times and it always feels very welcoming. Decent sized rooms with large double bed. Free car park. Free wifi. Decent breakfast. Rooms always very clean. Very convenient for the A4 motorway.

  • Reviewed: 21 March 2016

    • Business trip
    • Solo traveller

    The room is not too big. The room looks out to the hallway outside without an entrance, vestibule.

    The staff is extremely nice and available to whatever need. The location is a perfect balance between the center of Krakow and the airport

  • Reviewed: 20 January 2016

    • Leisure trip
    • Group

    waiter in dining room was bad,poor service,bad english...we hevent eat what we ask for.We ask more then 5 times he never give us atention.

    Hotel is great.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Group

    Nothing!!!!!!!!!!!!!

    Very warm and nice restaurant.High qualificated restaurant manager- "Michal" Super friendly staff at reception. Clean and super!!!!! If you want find some nice,warm place for stand-this hotel it's for YOU!!!!

  • Reviewed: 24 September 2015

    • Leisure trip
    • Family with older children

    nothing

    Service was fantastic. Staff very friendly Rooms very spacious and clean. Adam was fantastic (the barman) The cleaning staff and reception fantastic . Will come again. The breakfast was great and loved the feeling of being in the woods

  • Reviewed: 15 September 2015

    • Leisure trip
    • Family with young children

    A bit far from downtown - good for people travelling with cars.

    Very clean and orderly, friendly and helpful staff, good parking possibilities. Nice and quiet location in a residential area with private houses.

  • Reviewed: 19 August 2015

    • Leisure trip
    • Family with older children

    Lack of air conditioner in the room. Our room was on the first floor with the window to the internal yard. Several guest drinked beer at the table near our window and we could not open it for this reason. You need make a 15 minutes drive to get to the city center.

    Very good breakfast. Excellent staff. Free parking & free wifi. Quiet place (if your window looks to the internal yard).

  • Reviewed: 16 August 2015

    • Leisure trip
    • Family with older children

    There is no air conditioner in the room. It was too hot on August. There were no a lot of food or kind at the breakfast .

    Staff was helpful. Car parking is free.

  • Reviewed: 26 May 2015

    • Leisure trip
    • Couple

    Not much maybe the the location: it is a little bit out of the city. Luckily it wasn't an issue as we had a car.

    The receptionists were very helpful and skilled. Equipment was also clean and comfortable. I almost thought this was a 4 star hotel. :)

  • Reviewed: 19 April 2015

    • Leisure trip
    • Group

    If you want to use the public transport to Krakow be prapared to wait the bus, change with tram and to use coins as only option to obtain ticket.

    The hotel is near to the main roads and in the same time in quite place surrounded by trees. Rooms are wide and the personal is friendly. The location is comfortable if you plan to visit Krakow and Wieliczka using your own car.

  • Reviewed: 12 May 2016

    • Leisure trip
    • Group

    Excellent location

  • Reviewed: 30 April 2016

    • Leisure trip
    • Couple

    Staff was fantastic, rooms were very clean, spacious parking. I have been several times in hotel Kontrast and I warmly recommend this hotel.

  • Reviewed: 29 January 2016

    • Business trip
    • Solo traveller

    big parking,good wi-fi

  • Reviewed: 27 January 2016

    • Leisure trip
    • Couple

    Very clean and good looking hotel Furniture is new and comfortable.

  • Reviewed: 16 January 2016

    • Leisure trip
    • Family with older children

    Great location for transit! Nice beds for good sleep. Good breakfast! Good staff! Will stay again.

  • Reviewed: 14 January 2016

    • Business trip
    • Solo traveller

    some old equipment in bathroom

    breakfast/close to highway

  • Reviewed: 16 November 2015

    • Leisure trip
    • Couple

    Lovely location, very helpful staff, great food (and lots of it)

  • Reviewed: 13 October 2015

    • Leisure trip
    • Couple

    No airconditioning on the rooms

    Good beds and wifi everywhere.

  • Reviewed: 12 October 2015

    • Business trip
    • Solo traveller

    Business trip and very short sojourn, very nice place with rich and delicious breakfast in Polish cuisine. Pity that it was for business trip only.

  • Reviewed: 6 October 2015

    • Leisure trip
    • Family with young children

    room was clean, staff was very helpful, breakfast was great. Very good hotel.

  • Reviewed: 18 September 2015

    • Business trip
    • Solo traveller

    for me everything was fine but if I could have get more vegetarian food options then it would have been great.

    Staff was very helpful.

  • Reviewed: 30 August 2015

    • Business trip
    • Group

    Curved mattress

    Great surrounding, nice restaurant

  • Reviewed: 18 August 2015

    • Business trip
    • Family with young children

    Lack of air conditioner and minibar

  • Reviewed: 31 July 2015

    • Leisure trip
    • Family with older children

    No air conditionar and no fridge!

  • Reviewed: 26 July 2015

    • Leisure trip
    • Family with young children

    The staff

  • Reviewed: 21 July 2015

    • Family with older children

    The dinner was both of excellent quality value. Plenty of choice. Can understand why prince Charles (UK) visited the restaurant. Nice service.

  • Reviewed: 4 July 2015

    • Leisure trip
    • Family with young children

    No breakfast option.

    Clean, silent place, fast wifi.

  • Reviewed: 26 April 2015

    • Leisure trip
    • Group

    everything

  • Reviewed: 12 April 2015

    • Business trip
    • Group

    A bit too far from city centre when considering the pricing. Prepare for an approx. 20 minute drive.

    Pleasant staff, clean, quiet.

  • Reviewed: 31 March 2015

    • Leisure trip
    • Family with young children

    huge room for a great price. Really easy to find. Secure parking. Friendly helpful staff.

  • Reviewed: 18 March 2015

    • Leisure trip
    • Family with young children

    Breakfast ok but a bit expensive

    Nice transit hotel, easy to get to, efficient staff, nice clean room

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 66

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