Skip to main content
  1. Hotel reviews homepage
  2. Poland hotel reviews
  3. Lesser Poland hotel reviews
  4. Kraków hotel reviews
  5. Reviews of Hotel Ruczaj

Reviews of Hotel Ruczaj 3 stars

Ruczaj 44, Lagiewniki, 30-409 Kraków, Poland

#215 of 265 hotels in Kraków

Guests' Choice

Review score

Based on 112 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    7.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 29 February 2024

    8.0
    Nice stying in Krakow
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location and free parking. The breakfast was good

    Stayed in February 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Poor soundproofing between rooms.

    Great hotel and wonderful staff. Your own restaurant, your own parking. Delicious breakfasts.

    Stayed in January 2024

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Noise from the hallway. Especially the annoying announcement sound from the elevator.

    Very nice hotel. Close to the tram stop. Good way to center. Easy to get to the city centre.

    Stayed in August 2023

  • Reviewed: 7 June 2023

    7.0
    good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    some musty smell in the room

    pleasant location, yard with free parking, polite staff, easy access by means of public transport to the old center

    Stayed in June 2023

  • Reviewed: 10 May 2023

    9.0
    Very comfy, friendly & nice.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nothing

    Was very nicely & neatly laid out in the old classic Polish style. But very well maintained, neat, orderly & clean.

    Stayed in April 2023

  • Reviewed: 6 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was really hot in the hotel and there wasn't a heater in the room. The walls were really thin so we could here almost everything the neighbors were doing. Our neighbors were really loud in the morning. We tried to call the personel but nobody picked up the phone, so they continued with the noise...

    The breakfast was really nice and the checkout time was late that was really good.

    Stayed in January 2023

  • Reviewed: 26 November 2022

    9.0
    Superb
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Too hot heating making the room temperature above 24°C.

    Stayed in November 2022

  • Reviewed: 1 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Something wrong was with a wifi. Poor connection and all devices can't connect to AP.

    Stayed in November 2022

  • Reviewed: 31 October 2022

    7.0
    Classic Hotel that looks a bit tired already
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The furniture in the rooms looks a bit tired, same applies to wallpapers and curtains. For that reason feels like the stay is a bit overpriced.

    Breakfast was the best part of our stay. The hotel is located in quiet nice street, however far from center. Check in was very fast and staff is super nice. Bathroom was clean and pretty.

    Stayed in October 2022

  • Reviewed: 27 October 2022

    8.0
    Nice place for 2-3 days business trip
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The room was not the cleanest I've been into. Beds were tinier than usual bed, I felt like I am on the edge all the time. It was pretty cold in the room when i arrived, especially for this time of the year. There is a heater which is mounted tot he wall, but it heats very slow so it took one night to get to some acceptable temperature. Bathroom was enormously big and because of the colder. No heater in the bathroom. I am taller person and all mirrors were very low positioned for me. They have WiFi for the guests but it is very slow.

    Staff was very kind and helpful. They provide invoices for company if you are coming on business trip. The food was very good, there is a restaurant where they serve breakfast and later for lunch and dinner you can order something to eat and they have very good delicious meals. In the restaurant you can pay with bank card. Location is nice for a business trip, but probably not the best one for visiting Krakow.

    Stayed in October 2022

  • Reviewed: 17 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Our room with a fridge would have been better.

    Nice, helpful personnel, tidy, clean hotel and room, good breakfast. The location is outside the city center, but with the good public transport it was easy to get into the old town of Kraków.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking, breakfast included

    Stayed in September 2022

  • Reviewed: 29 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The cleaniness could be improved, the basin for example was somehow blocked, the water drained slowly. The breakfast was very simple. There is no fridge and kettle in the room.

    The staff were really nice and they speak English. On request, they prepare a lunch box for you instead of the breakfast. The room gave us a nice view and the location is close to the bus stop, but a bit further to the tram line.

    Stayed in July 2022

  • Reviewed: 20 July 2022

    9.0
    I recommend this hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel with free parking lot.

    Stayed in July 2022

  • Reviewed: 6 July 2022

    8.0
    I would stay there again.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 9 nights

    The only thing that I didn't like was that the air conditioning could not be controlled per room.

    The Hotel is very cozy. The people were very nice and the breakfast was good.

    Stayed in July 2022

  • Reviewed: 20 June 2022

    8.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is a little outdated, old furniture and overall outdated look. A bit far from the city center.

    Rich and varied breakfast. Transport with uber to city center was easy to be arranged.

    Stayed in June 2022

  • Reviewed: 2 April 2022

    8.0
    It was very good for such small price. Stuff was extremely friendly and helpful. Great food also!
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small separate beds was unexpected for me and my husband. On the picture room looks different

    This was nice place with very friendly personal. Tasty food in de restaurant and great breakfast. We not expected get this for such democratic price 😃

    Stayed in March 2022

  • Reviewed: 29 March 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Pillows in the bed and cold into the day too hat into the night

    Breakfasts was very good every day some different location good near community transportation

    Stayed in March 2022

  • Reviewed: 2 January 2022

    9.0
    Worth it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent breakfast and very friendly staff.

    Stayed in January 2022

  • Reviewed: 13 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    cleaning service

    Very friendly staff.

    Stayed in October 2021

  • Reviewed: 1 November 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Didn't have tea/coffee making facilities in the room

    Beautiful hotel good size rooms and the staff were amazing

    Stayed in October 2021

  • Reviewed: 28 October 2021

    8.0
    Nice Hotel with excellent service !
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Beds and furniture could be updated

    Free Parking. Good Breakfast options. Staffs are well trained - courteous, smiling.

    Stayed in October 2021

  • Reviewed: 12 October 2021

    8.0
    Very good
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Somewhat noisy central air conditioning. The missing bulb in the desk lamp on the office table.

    Well equiped and clean ammenity. Pleasant, friendly and helpful staff.

    Stayed in October 2021

  • Reviewed: 10 September 2021

    8.0
    Good hotel not far to Cracow city centre
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were spacious and clean Very good staff, helpful and friendly. They speak very good English. Delicious breakfast

    Stayed in September 2021

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: