ul. Szczepańska 5, Old Town, 31-011 Kraków, Poland
#34 of 265 hotels in Kraków
Guests' ChoiceBased on 694 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.9
Facilities
9.4
Staff
9.5
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 28 March 2024
Julian
United KingdomLacking of usb chargers at rooms
Everything
Stayed in March 2024
Reviewed: 26 March 2024
Ruby
United KingdomNeeded more pillows on the bed
Brilliant setting, lovely and clean, everything we needed and wanted
Stayed in March 2024
Reviewed: 24 March 2024
Linda
United KingdomOnly one thing no kettle, coffee/ tea in rooms that would have made a huge difference
Beautiful hotel. Fabulous room comfy bed, gorgeous bathroom. The staff were lovely, breakfast was wonderful plenty choices perfectly central for all amenities
Stayed in March 2024
Reviewed: 24 March 2024
Rowena
United KingdomBeautifully designed with a great location. Spa was amazing.
Stayed in March 2024
Reviewed: 23 March 2024
Chelsea
United KingdomNothing
Amazing location just off the main square. The spa and pool were beautiful and very relaxing. The building is beautiful and we had a lovely big spacious room.
Stayed in February 2024
Reviewed: 13 March 2024
Ally
United KingdomThere was no kettle in the room for making tea and coffee which was a disappointment. We didn't have breakfast on any of the mornings as the cost was disproportionately hugely expensive.
Room was pleasant and cleaned well every day. The hotel had a nice ambience and the small gym and plunge pool were a bonus. The location is absolutely perfect, right off the central square.
Stayed in March 2024
Reviewed: 13 March 2024
Katrina
United KingdomOur room had no tea/coffee facilities which was disappointing. We asked for a kettle, cups etc but no extra tea/coffee was provided during our stay. Luckily we took some coffee/tea with us and purchased milk. On a city break, this facility is a must for me! Nowhere comfortable to sit around the bar/reception area. A few sofa’s would have been nice.
Great location, just outside the main square. Swimming pool and sauna facilities very nice to have and relaxing after a day of sightseeing.
Stayed in March 2024
Reviewed: 11 March 2024
Hazel
United KingdomIt was all fabulous!
Fabulous very comfortable hotel right by the main square with wonderful staff who made our trip to Krakow truly memorable.
Stayed in March 2024
Reviewed: 11 March 2024
Mrmagooski
PolandAll perfect!
Fantastic stay. Lovely surprise when I was upgraded to suite, much appreciated! Bathrooms amazing!
Stayed in January 2024
Reviewed: 9 March 2024
Fabrice
United KingdomMissing usb port to charge phone
The hotel itself, the location, the staff….
Stayed in March 2024
Reviewed: 6 March 2024
Salvador
SpainIt was a very nice stay, it was very clean we got the opportunity to have an upgradw upon arrival so it was very nice, the facilities are incredible as the location of it, and the breakfast was nice for having a menu, also we had a lot of questions before visiting Krakow and via booking messages and the reception and concierge team help us a lot
Stayed in February 2024
Reviewed: 4 March 2024
Colin
United KingdomNothing
The suite which was a free upgrade was fabulous The pool, the gym, the sauna , the steam room all excellent and all available all day!!
Stayed in March 2024
Reviewed: 3 March 2024
Jolimie
United KingdomYou need to prepare to hear the noise over the weekend, and I would not recommend it to light sleepers. It's not the hotel's fault, though.
How friendly and helpful the staff is. I'm really touched by how welcome we felt.
Stayed in March 2024
Reviewed: 1 March 2024
Aleksandra
United KingdomThe only downside was our planning - we should have stayed for longer.
One of the most beautiful hotels we have ever stayed in. Breathtaking interiors, incredible location. Staff go above and beyond. The breakfast was a luxurious experience.
Stayed in February 2024
Reviewed: 27 February 2024
Karen
United KingdomAbsolute Gem & perfect location
Stayed in February 2024
Reviewed: 27 February 2024
Iain
United KingdomNowhere in the room to do makeup
Cool interior
Stayed in February 2024
Reviewed: 24 February 2024
Trevin
United KingdomIt was very noisy outside of our room in the evenings from the street. That’s the only negative though
Everything! Great rooms, staff and facilities
Stayed in February 2024
Reviewed: 18 February 2024
Beth
United StatesNothing
The property was amazing and the staff wonderful
Stayed in December 2023
Reviewed: 16 February 2024
Rebecca
United KingdomNothing. I would highly recommend it and hope to return
Calm and peaceful hotel with a fabulous pool And spa area. Staff were helpful and friendly.
Stayed in February 2024
Reviewed: 13 February 2024
Natan
BelgiumMy experience was nothing short of exceptional. The combination of outstanding service and an ideal location made my stay truly memorable. One of the highlights of my stay was the breakfast service. Not only was the breakfast offered at Hotel Stary of the highest quality, but the staff also accommodated our early schedule with a smile. The went above and beyond by considering and addressing our dietary concerns, making the dining experience both enjoyable and personalized.
Stayed in February 2024
Reviewed: 10 February 2024
James
United Arab Emiratesroom by street was sometimes a bit noisy at night. room away from street was nice and quiet.
location is amazing - right by main square. Rooms are spacious and clean, with large bathroom and small balcony.
Stayed in December 2023
Reviewed: 1 February 2024
Tom
United KingdomLocation, spa, service
Stayed in January 2024
Reviewed: 30 January 2024
Jonathan
United KingdomThe spa pool could have been slightly warmer, and a coffee machine in all rooms would be great. Breakfast is also quite expensive for what you get.
Really comfortable and stylish rooms with a lovely bathroom and a nice balcony with a view. Spa facilities were phenomenal and very relaxing. Excellent location and friendly staff also. Breakfast, whilst expensive, was tasty and very quick with good buffet selection.
Stayed in January 2024
Reviewed: 29 January 2024
Jowsey
United KingdomBeautiful hotel and stunning rooms
Stayed in January 2024
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