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Reviews of Hotel Stary 5 stars

ul. Szczepańska 5, Old Town, 31-011 Kraków, Poland

#34 of 265 hotels in Kraków

Guests' Choice

Review score

Based on 694 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.9

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 28 March 2024

    10
    Best Hotel in Krakow
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Lacking of usb chargers at rooms

    Everything

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Needed more pillows on the bed

    Brilliant setting, lovely and clean, everything we needed and wanted

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Wonderful city break in a fab hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only one thing no kettle, coffee/ tea in rooms that would have made a huge difference

    Beautiful hotel. Fabulous room comfy bed, gorgeous bathroom. The staff were lovely, breakfast was wonderful plenty choices perfectly central for all amenities

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Beautiful hotel that blends modern and historical with an elegant spa.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautifully designed with a great location. Spa was amazing.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Amazing stay beautiful hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Amazing location just off the main square. The spa and pool were beautiful and very relaxing. The building is beautiful and we had a lovely big spacious room.

    Stayed in February 2024

  • Reviewed: 13 March 2024

    8.0
    Very good but not perfect.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights

    There was no kettle in the room for making tea and coffee which was a disappointment. We didn't have breakfast on any of the mornings as the cost was disproportionately hugely expensive.

    Room was pleasant and cleaned well every day. The hotel had a nice ambience and the small gym and plunge pool were a bonus. The location is absolutely perfect, right off the central square.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Great location, right off the main square. Very much enjoyed the spa facilities.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room had no tea/coffee facilities which was disappointing. We asked for a kettle, cups etc but no extra tea/coffee was provided during our stay. Luckily we took some coffee/tea with us and purchased milk. On a city break, this facility is a must for me! Nowhere comfortable to sit around the bar/reception area. A few sofa’s would have been nice.

    Great location, just outside the main square. Swimming pool and sauna facilities very nice to have and relaxing after a day of sightseeing.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Luxury in the heart of Krakow with spa facilities
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was all fabulous!

    Fabulous very comfortable hotel right by the main square with wonderful staff who made our trip to Krakow truly memorable.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Surprise upgrade much appreciated!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    All perfect!

    Fantastic stay. Lovely surprise when I was upgraded to suite, much appreciated! Bathrooms amazing!

    Stayed in January 2024

  • Reviewed: 9 March 2024

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Missing usb port to charge phone

    The hotel itself, the location, the staff….

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a very nice stay, it was very clean we got the opportunity to have an upgradw upon arrival so it was very nice, the facilities are incredible as the location of it, and the breakfast was nice for having a menu, also we had a lot of questions before visiting Krakow and via booking messages and the reception and concierge team help us a lot

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    Fab accommodation, great location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The suite which was a free upgrade was fabulous The pool, the gym, the sauna , the steam room all excellent and all available all day!!

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Would definitely recommend
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    You need to prepare to hear the noise over the weekend, and I would not recommend it to light sleepers. It's not the hotel's fault, though.

    How friendly and helpful the staff is. I'm really touched by how welcome we felt.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    One of the best stays of our life
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only downside was our planning - we should have stayed for longer.

    One of the most beautiful hotels we have ever stayed in. Breathtaking interiors, incredible location. Staff go above and beyond. The breakfast was a luxurious experience.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolute Gem & perfect location

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nowhere in the room to do makeup

    Cool interior

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    Gorgeous, cosy and great value.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    It was very noisy outside of our room in the evenings from the street. That’s the only negative though

    Everything! Great rooms, staff and facilities

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Will definitely be back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The property was amazing and the staff wonderful

    Stayed in December 2023

  • Reviewed: 16 February 2024

    10
    Quality hotel for a mid range price
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. I would highly recommend it and hope to return

    Calm and peaceful hotel with a fabulous pool And spa area. Staff were helpful and friendly.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    I highly recommend Hotel Stary to anyone seeking a delightful and comfortable stay. The exceptional service, friendly st
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    My experience was nothing short of exceptional. The combination of outstanding service and an ideal location made my stay truly memorable. One of the highlights of my stay was the breakfast service. Not only was the breakfast offered at Hotel Stary of the highest quality, but the staff also accommodated our early schedule with a smile. The went above and beyond by considering and addressing our dietary concerns, making the dining experience both enjoyable and personalized.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    room by street was sometimes a bit noisy at night. room away from street was nice and quiet.

    location is amazing - right by main square. Rooms are spacious and clean, with large bathroom and small balcony.

    Stayed in December 2023

  • Reviewed: 1 February 2024

    10
    Great location, great Spa, very professional service
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, spa, service

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    Luxurious and cosy stay in the centre of Krakow
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The spa pool could have been slightly warmer, and a coffee machine in all rooms would be great. Breakfast is also quite expensive for what you get.

    Really comfortable and stylish rooms with a lovely bathroom and a nice balcony with a view. Spa facilities were phenomenal and very relaxing. Excellent location and friendly staff also. Breakfast, whilst expensive, was tasty and very quick with good buffet selection.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Beautiful hotel and stunning decor. Lovely staff. Highly recommended
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel and stunning rooms

    Stayed in January 2024

Showing 1 – 25

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