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Reviews of Jelenia Struga MEDICAL SPA 4 stars

Podgórze 55, 58-530 Kowary, Poland

#11 of 23 hotels in Kowary

Guests' Choice

Review score

Based on 319 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 - 12

  • Reviewed: 22 August 2018

    9.2
    Quirky location in the middle of the forest and a quirky...
    • Leisure trip
    • People with friends
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Only downside was on paying the bill. I paid on credit card and presumed it was in local currency as the desk staff said nothing. Later that day I noticed that the receipt said I had chosen to use their own conversion company and rate and further had agreed to pay 3.5% commission on top. Watch out for this nasty little scam.

    Quirky location in the middle of the forest and a quirky building design. Thankfully the rooms are excellent and they have a great restaurant.

    Stayed in August 2018

  • Reviewed: 25 July 2018

    8.3
    Rooms are extremely big, spa is really good.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The stuff wasn’t able to do anything about very unpleasant Polish guests which have been drunk the whole weekend an have been drinking by the pool, jumping from sauna directly into the pool without showering, leaving everywhere around bottles and glasses. Leaving open doors of their rooms from which came out smell of alcohol and cigarettes and screaming from the terrace. Although we have intervened many times at the reception they were just able to clean after them the mess they have been leaving everywhere. Very disappointed that other guests couldn’t been protected. This really spoiled our stay in a nice hotel with good restaurant and quiet location.

    Rooms are extremely big, spa is really good. Nice swimming pool with mineral water. Kind receptionist. Every day bottles of mineral water in the room.

    Stayed in July 2018

  • Reviewed: 7 May 2018

    7.9
    Great place, amazing nature!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Spa area should be renewed, as it looks not fresh and falls apart. Jacuzzi is very very old.. Breakfast doesn’t worth the money, instant coffee and poor variety of fruits...

    Great place, amazing nature!!!

    Stayed in May 2018

  • Reviewed: 30 October 2017

    9.2
    Location is great.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room with Balcony
    • Stayed 2 nights

    Atmosphere a little too much of the rich or pretending to be rich old deprissive people. But hey, the place is still ausome and so are the staff.

    Location is great. Facilities good, nice staff. Lovely in summer or in winter. Love walking there and exploring the neighbourhood.

    Stayed in October 2017

  • Reviewed: 5 September 2017

    10
    Relaxing stay excellent food helpful staff
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Our room could be a bit updated

    We spent two nights in the hotel and loved it. The hotel is surrounded by forests, streams and waterfalls. We picked a package with breakfast and dinner but also ordered from the menu. The meals prepared with the best ingredients, offered explosion of tastes with beautiful presentation. A young talented team cooking with the use of newest cooking methods. Perfect plays for all the foodies. The indoor swimming pool, jacuzzi and 3 saunas free of charge. Local spring water also free of charge. Saturday's dinner with the live relaxing music. Hotel staff made sure we had the most enjoyable stay possible. On the night of our arrival we got a schedule of all offered activities for the next day

    Stayed in September 2017

  • Reviewed: 22 July 2017

    8.3
    Beautiful location
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are stairs needed to reach the room, and it's difficult to get there with the suitcases.

    Great location - though far from everything with no cellular reception, but the view is magnificent!

    Stayed in July 2017

  • Reviewed: 7 July 2017

    8.3
    The location is great, especially if you plan to take...
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Balcony
    • Stayed 1 night

    The beds are terrible - instead of a comfortable place to sleep, they resemble a balance workout tool as you are constantly trying to find a position from which you don't slide over. Also, coffee is a disappointment.

    The location is great, especially if you plan to take hike/bike trips in the area.

    Stayed in July 2017

  • Reviewed: 30 May 2017

    7.9
    Great place for a weekend getaway, but bring your own kitchen equipment.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 2 nights

    Family room has a kitchen, but the kitchen is not equipped at all. You get 2 plates, 2 sets of cutlery and that's it. Not even a pan or a pot. Keep that in mind if you're going to use it.

    Surroundings.

    Stayed in May 2017

  • Reviewed: 24 July 2018

    8.3
    Excellent restaurant!
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The building and the furniture would need reconstruction

    Excellent restaurant!Beautiful place...

    Stayed in July 2018

  • Reviewed: 27 November 2017

    10
    Staff very friendly and helpful.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights

    Staff very friendly and helpful.

    Stayed in November 2017

  • Reviewed: 22 July 2017

    7.9
    Very beautiful view
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress was to soft

    Very beautiful view

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 June 2015

    9.2
    We liked the location so much, the room was amazing, the...
    • Leisure trip
    • Couple

    It wasn't so easy to get there, I recommend more hotel signs on the road

    We liked the location so much, the room was amazing, the view was amazing also. Staff was helpful.

There is 1 review without text. This impacts the overall review score.

Showing 1 - 12

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