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Reviews of Kolejarz Natura Tour

ul.Kościuszki 23, 34-500 Zakopane, Poland

#48 of 60 hotels in Zakopane

Guests' Choice

Review score

Based on 458 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    6.6

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Showing 1 - 52

  • Reviewed: 9 June 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    no darkening curtains, beds were not remade the second day, receptionist did not speak much English.

    nice breakfast buffet, close to the bus station, not noisy (when at backside), 10 minutes walking to main street, good price

    Stayed in June 2018

  • Reviewed: 12 May 2018

    • Leisure trip
    • Family with young children
    • Apartment (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast served from 8-10am but after 9am there was little food left

    Location close to train station, bus station and city center. Easy to catch a nearby minibus to Tatrzański Park for hiking and within 10min walking distance to Krupowki street in Zakopane. The apartment for 4 looked new and nicely done.

    Stayed in May 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Bathroom smelled absolutely revolting upon arrival, breakfast a little 'frugal' (no juice, no toaster), beds in dire need of replacement

    Excellent location, warm and quiet rooms, helpful staff, pleasant view from the balcony

    Stayed in March 2018

  • Reviewed: 27 February 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    I was a little cold in the room, but in that time There was -13 C outside.

    Everything was according to expectation, but breakfast was big surprise for me, much food to choose...

    Stayed in February 2018

  • Reviewed: 12 February 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing that I noticed in my short stay

    The room was fantastic, only booked it for its location to the bus station for an early departure so cannot comment on the breakfast but would imagine it would be good as the standard of the hotel was excellent

    Stayed in January 2018

  • Reviewed: 7 June 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    Internet connection can be much more better. And no smoking area, but that maybe is not the worst thing :)

    Good for that money and staying for couple of nights. Can't say anything bad. Very close to bus station what was my purpose to book this hotel.

    Stayed in June 2017

  • Reviewed: 23 March 2017

    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    Although my room was quiet, still I wished for more soundproof walls/door. No bath mat or shower gel in the bathroom and no creamer for tea/coffee.

    Relaxed and peaceful atmosphere (I stayed during the off peak season). Helpful and friendly staff. Nice décor and comfortable sitting in the customers lounge. Fast lift. Tea and coffee in the room. Secure, free of charge parking.

    Stayed in March 2017

  • Reviewed: 4 March 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    attention! The Hotel is one of The badest i ever was! The room was very Dirty , and The Woman at the Desk was unfriendly! I will never come back!breakfast is ok but not hygienic!

    Stayed in March 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    This was the worst 3 star hotel ever. Receptionist took almost one hour to register us. Room was ok, just shower was so small, that only kids could feel comfortable in it. On the flour there were a lot of hair. Breakfast were so poor. For soft drinks during breakfast you could only choose hot or cold water. Cofe was so ugly, that was not possible to drink. There was no choise for food either.

    Free privat parking and city center is close

    Stayed in January 2017

  • Reviewed: 21 January 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    no wi fi. but I am on holiday and dont really need it. Plenty of pubs nearby with wifi. everything else perfect.

    Lovely charming older communist style hotel. extra warm even when it was -20c outside. Great breakfast. so close to bus station. I have walked past this hotel about 20 times in the past. I didnt even realise it was an hotel. such a pity because i would have stayed here a lot. i certainly will in future.

    Stayed in January 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room and internet very poor no sugar at all no salt reception very poor old man and woman no speak English at all look like I was account for them number don't understand 😂😂

    breakfast it's ok

    Stayed in January 2017

  • Reviewed: 15 December 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All it needs a few decorations to give colour to the property. .

    Location just across bus station. A real good breakfast to start the day. A spacious modern elevator.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Check in took ages. I think we spent 30 minutes waiting in the line, being third only. They really have to improve that.

    Our room was very big. It was pretty old, but clean. Totally fine for 1-2 nights stay. The room has a fridge, was warm enough. Bed was ok too.

    Stayed in December 2016

  • Reviewed: 2 November 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Old towels, which sometimes has a fringe is not so bad if it was clean. However, in room was not just an old towel with a fringe, but with visible spots the size of a fist! Good that we travel with a set of own towels. The rooms are cleaned poorly - it was rubbish of the previous tenants. No card "Request to clean / do not disturb". Check-in process long enough. Well that was not a lot of people, but the administration should do the same questionnaire, which fills the visitor and then employee can write data when it is convenient. Wi-fi is about 3 point of 5, and insulation is about 3 point of 5.

    The location is perfect - 5 minutes to the railway station, bus station for the direction of the Sea Eye, 2 minutes to the bus station for the direction of Kasprowy Mount. Breakfast included with room was good.

    Stayed in October 2016

  • Reviewed: 9 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Painfully slow receptionist who speaks only polish, no wi-fi, no room service for the entire stay.

    Balcony with the view to the Tatra mountains, good and plentiful breakfast, not far from main Krupovki street, private parking, electric kettle with some tea and coffee in the room.

    Stayed in August 2016

  • Reviewed: 9 March 2018

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No wifi in the room. Had to stand in the corridor to get reception.

    Spacious room, excellent value for money.

    Stayed in March 2018

  • Reviewed: 17 February 2018

    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff does not speak very good English. Rooms are not cleaned everyday.

    Spacious room and good breakfast. Located in the centre.

    Stayed in February 2018

  • Reviewed: 19 September 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Beds were really stiff,

    Near bus station

    Stayed in September 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Superb location and i got a super last minute offer. I have no complaint

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed had thin spring mattress

    Good location, breakfast and clean

    Stayed in April 2017

  • Reviewed: 12 March 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The beds

    breakfast and the staff

    Stayed in February 2017

  • Reviewed: 15 February 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The view

    Bed

    Stayed in February 2017

  • Reviewed: 1 February 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was great location, in the middle of Zakopane, free parking, rooms clean, great price, we will be back defo

    Stayed in January 2017

  • Reviewed: 15 November 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Blisko do Centrum

    Stayed in November 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Pull out bed very uncomfortable

    Very good value for money with good breakfast

    Stayed in September 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 2 nights

    Central location, good breakfast, helpful staff

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Solo traveller

    The breakfast was over by 9.30 only. No refill was done

    Location is very good, just step out of railway station and walking distance to the market place

  • Reviewed: 10 May 2016

    • Leisure trip
    • Couple

    Nothing to say here. Everything was just fine.

    Hotel managed to check-in us early, just as we have arrived, few hours before the officially declared check-in time. We were very surprised to get nice 2-room apartment with view on the beautiful mountains.

  • Reviewed: 22 March 2016

    • Leisure trip
    • Family with young children

    The corridors are dull and there is a filty smell in reception area and breakfast area.....

    Value for money our apartment was big and comfortable for 2 adults and 2 children....playing area for children is big and good

  • Reviewed: 13 February 2016

    • Leisure trip
    • Solo traveller

    No huge selection in included breakfast, bed very soft

    close to PKP, nice view, modern room, helpful staff, water cooker on the hallway, warm water, TV & Radio

  • Reviewed: 6 December 2015

    • Leisure trip
    • Solo traveller

    Was initially checked into a filthy, 'semi-cleaned' room by a clueless receptionist...complained at once and was offered a room next door...basically clean but faaaar from ideal...OPT For the nearby pensjonat halny instead!!!!!

  • Reviewed: 12 October 2015

    • Leisure trip
    • Couple

    Group of seniors had a party in a dinnig room. During midnigh they were very loud when walking to their rooms, there was lot of noise in a corridor in front of our room. They did not respect the late night hours, this took about an hour and nobody cared. B

    Room was clean,ok. Receptionist was kind and helpful. Available free parking righ behind the hotel. Close to the center, about 10 min walking.

  • Reviewed: 8 August 2015

    • Leisure trip
    • Solo traveller

    A post communist hotel. Endless incheck procedures. Staff speaks hardly any English. Some of them understand only Polish. There was a night receptionist who wasn't willing to do anything. Thin walls, noisy in and outside the hotel. Guests are smoking in the hallways. Pillow not very comfy. Room wasn't cleaned, no towels refreshed. Very slow wifi.

    Good location, fair price, breakfast ok

  • Reviewed: 8 June 2015

    • Leisure trip
    • Solo traveller

    Torturously long check-in process; dull, disengaged, inept, disinterested staff who are clearly carnosaurs from eons ago;dirty bathroom; ridiculous beds with thin pillows and really badly fitted sheets that seemed about 20% to small for the bed. Avoid if travelling with children unless you feel like having your trip ruined

    Location; price

  • Reviewed: 5 March 2015

    • Leisure trip
    • Family with older children

    WiFI signal was next to impossible to use in room, so had to hang out in lobby

    The location is perfect. Right by main bus station and easy walking to downtown. Breakfast included with room was very good. Free parking was great

  • Reviewed: 29 January 2015

    • Leisure trip
    • Family with young children

    the wifi was bad and i needed it hehe no kettle in room but theres a communal kettle in the corridor

    the breakfast was a buffet but we came down too late for the scrambled eggs so that was a disappointment. very friendly helpful staff. family friendly resort.

  • Reviewed: 28 May 2016

    • Leisure trip
    • Group

    Miss the balcony, I'm a smoker

    Walking distance city center, free parking

  • Reviewed: 14 May 2016

    • Leisure trip
    • Couple

    The beds were a little small and uncomfortable.

    Great location and great price. The room was clean and had a good shower.

  • Reviewed: 16 April 2016

    • Leisure trip
    • Family with young children

    Breakfast can be a better.....and some new furniture would make a difference

    Location was good and our apartment was very spasious

  • Reviewed: 15 April 2016

    • Leisure trip
    • Couple

    It needs some refurbishing.

    Breakfast good, facilities basic, especially bed very uncomfortable.

  • Reviewed: 24 March 2016

    • Leisure trip
    • Solo traveller

    no fridge

    delicious breakfast buffet fantastic location

  • Reviewed: 20 February 2016

    • Leisure trip
    • Family with young children

    Lolalizacja

  • Reviewed: 14 February 2016

    • Leisure trip
    • Group

    Location next to Bus station.

  • Reviewed: 1 January 2016

    • Leisure trip
    • Solo traveller

    the breakfast was average

    all was fine

  • Reviewed: 25 October 2015

    • Leisure trip
    • Solo traveller

    If there is a party organized by the hotel you will hear beats even if your room is located ok the 4th floor ;)

  • Reviewed: 21 September 2015

    • Leisure trip
    • Family with young children

    nothing

    very good hotel, good localisation, good breakfast , proffesional staff, very cheap

  • Reviewed: 16 September 2015

    • Leisure trip
    • Couple

    Breakfast included in the price. Eat as much as you can. Lovely local sausages, cheeses and plenty to choose from.

  • Reviewed: 20 August 2015

    • Leisure trip
    • Solo traveller

    Breakfast buffet was very good. Good value for money. Right next to bus station, convenient to get buses to start hiking trips early

  • Reviewed: 27 April 2015

    • Leisure trip
    • Couple

    Room near the elevator, very noisy, door was damaged, shower was damaged

    Breakfast

  • Reviewed: 6 April 2015

    • Leisure trip
    • Group

    Very handy for the early start from the railway station.

  • Reviewed: 1 February 2015

    • Leisure trip
    • Solo traveller

    very slow WI-FI internet

  • Reviewed: 27 January 2015

    • Leisure trip
    • Group

    Lozka nie wygodne

    Lokalizacja,sniadanie

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 52

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