Szpitalna 28, Old Town, 31-024 Krakow, Poland
#77 of 265 hotels in Krakow
Guests' ChoiceBased on 497 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.8
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Natasja
DenmarkI have only positive Things to sat about hotel Elektor in Krakow, very very nice big room with a bathtub. Lovely breakfast, nice and helpful staff. We will definitely come again 😁
Stayed in April 2024
Reviewed: April 19, 2024
Jefferson
BrazilExcellent hotel! Good breakfast, spacious bedroom and spectacular location, just a walk distance to the main attractions in downtown.
Stayed in April 2024
Reviewed: April 15, 2024
Danielle
United KingdomNothing
Modern
Stayed in April 2024
Reviewed: April 15, 2024
Maria
GreeceEven I noticed that I will pay cash and I did it upon my arrival, they had already taken the money from my card for the first day. It is understandable but they asked me to pay all the amount for the xost (even they had alredy a part of this from the card) and the taken amount would return in my card in few days.!!!! It is less than a month after my return and the money (98 Euro) have not returned yet. I can not understand why they can not accept to receive for the payment the total amount minus the taken money. (it is accepted only if you pay by card) UNACEPTABLE!!!!!!
The breakfast was good. Nothing extraordinary, but it was good enough with different hand made pies everyday
Stayed in March 2024
Reviewed: April 2, 2024
Dilem
CyprusThe reception closes at 11 pm. If u bring ur luggages before leaving u have to get them before 11 pm. Big room but small beds i dont know why they have plenty of space for bigger beds.
Location is great its on the center after few minutes walking you are at the main center hotel is clean and staf is very helpfull.
Stayed in March 2024
Reviewed: March 26, 2024
Rachel
United KingdomBathroom started leaking
Lovely rooms, great location
Stayed in March 2024
Reviewed: March 25, 2024
David
United KingdomBathroom was slightly outdated.
Location is 5 minute walk away from market square.
Stayed in March 2024
Reviewed: March 11, 2024
Josephine
IrelandNothing
Friendly service
Stayed in March 2024
Reviewed: March 11, 2024
Philip
United KingdomNothing, everything was perfect.
The room was a very good size and beautifully laid out. The bed and pillows were extra comfortable.
Stayed in March 2024
Reviewed: March 11, 2024
Julieta
GermanyThe reception staff was super friendly but we had a problem with the enter code. As you don't have 24 hs reception you need a code to enter to the hotel, and they wrote "20903" but when we tried it was incorrect. As we noticed that the "9" was a bit weird, we tried "20803" and then it worked. I think they should be more careful and clear about this code as I don't know what would have happened if we didn't realize that we should try another options, I tried calling them to the telephone that we had in our booking but no one answered. Also, they could print the code to avoid misunderstandings.
The room was spacious and the bed comfortable. The location is excellent! Super close to the main square. The bathroom is clean and luminous. Cleaning staff very careful and attentive.
Stayed in March 2024
Reviewed: March 10, 2024
Beardsley
United KingdomNothing as such apart from we realised after a few hectic days that we had not had housekeeping , on querying this we were told by reception that you have to hang the DND sign on your door handle on the reverse side which has a maid on it , we weren’t told this and never even looked at the sign as we were up and about early most days . So if you’re reading this remember to hang the sign out .
Spotlessly clean , staff very friendly, great location
Stayed in March 2024
Reviewed: February 29, 2024
Konstantinou
CyprusExcellent location and amazing friendly staff
Stayed in February 2024
Reviewed: February 21, 2024
James
United KingdomSillly thing, but generally hotel televisions are so dated/difficult to use - why not just get the same smart TVs everyone uses at home and let people use their own accounts?
Incredibly good value - we were expecting to have a compromise at this price, but it was a beautiful room in a cracking location. Fantastic breakfast as well!
Stayed in January 2024
Reviewed: February 15, 2024
Michelle
United KingdomAs it’s in the main city centre, we did hear a lot of loud crowds in the evening so our sleep was interrupted during our stay. Not the hotel’s fault but thought I’d flag it. The hotel also had a strong paint smell.
Close to the main square and 15mins walk to the station. The room was lovely and had no problems during our stay. Staff were also friendly and helpful, we were able to store our luggage at the hotel before check in. Breakfast selection was also good!
Stayed in February 2024
Reviewed: February 6, 2024
Robert
United KingdomNot very soundproof doors very thin can hear every bit of noise. Carpets need a good clean in the rooms and the door handle was hanging off.
Loved the location so close to the main square, everywhere we visited was within walking distance.
Stayed in February 2024
Reviewed: February 3, 2024
Luidmyla
UkraineA lot of beds in the room
The breakfast was fantastic! I liked a lot of the cakes from Natalia! Thank you so much!!!
Stayed in January 2024
Reviewed: January 30, 2024
Anthonybp
United States of AmericaWe had a lot of luggage and could have used some assistance or a luggage trolley getting everything to our room--though that would have been difficult in the tiny elevator.
This hotel has a great location for walking around the Old Town of Krakow, although parking and even rideshare access is limited. The breakfast is amazing and reasonably priced, especially if you like coffee! The staff were welcoming and helpful. The luggage storage option for some last day sightseeing was also nice.
Stayed in January 2024
Reviewed: January 19, 2024
Melanie
United KingdomNothing.
The room was lovely and clean with a super comfortable bed. It was also a nice size so plenty of room and not cramped at all. The bathroom was spotless and the location of the hotel was perfect and a very short walking distance from the main square. The building itself is beautiful and it's handy that it has a lift for less mobile guests. Breakfast location was lovely, in the stone cellar which was just stunning. Great hot and cold food options, with fresh coffee and the staff were extremely helpful if you needed anything.
Stayed in December 2023
Reviewed: January 15, 2024
Krzysztof
United KingdomGreat location, right in the old town, 5 minutes walk to the Main Square. Very nice, old building that was renovated to the high standards. Comfortable beds, warm and quiet rooms. The breakfast was very good, a lot of different options: hot and cold. Our stay was fantastic, everything was perfect.
Stayed in January 2024
Reviewed: January 3, 2024
Thomas
United KingdomNothing
The room was spacious, clean and comfy. The staff were so helpful and made our stay great
Stayed in January 2024
Reviewed: December 30, 2023
Anastasia
GreeceNot comfortable enough room for 3 people
Perfect location, good value for money
Stayed in December 2023
Reviewed: December 27, 2023
Donagh
IrelandNothing
Location and full of charm, staff were amazing and the building was old and beautful
Stayed in December 2023
Reviewed: December 24, 2023
Chrystalla
CyprusNothing. All were great
Great location, friendly staff, nice breakfast, big room. It’s a good choice to stay in Krakow.
Stayed in December 2023
Reviewed: December 23, 2023
Regan
United KingdomNothing
Great location easy to walk out to most place, clean and tidy rooms and very quiet
Stayed in November 2023
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