Westerplatte 15, Old Town, 31-033 Kraków, Poland
#181 of 265 hotels in Kraków
Guests' ChoiceBased on 998 hotel reviews
8.3Cleanliness
8.7
Comfort
8.4
Location
9.6
Facilities
8.1
Staff
8.8
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 25 March 2024
Christopher
United KingdomThe staff came across very rude
The room was very clean
Stayed in March 2024
Reviewed: 19 February 2024
Ross
United KingdomLocation could not be better
Stayed in February 2024
Reviewed: 4 February 2024
Shirley
Czech RepublicThe soundproofing of the room is not the best. You can hear the police/ambulance and sometimes the tram
Location is right by the old town Easy access to street parking Spacious room Helpful hotel staffs There was a big group of students staying in the hotel, we were given a room at the top floor so we were not disturbed
Stayed in February 2024
Reviewed: 23 January 2024
Charlotte
MaltaThe bed wasnt that comfortable as it was 2 single beds together as a double bed. Also they didn’t really clean our room well but i dont mind as long as we got fresh towels each day.
Loved how the staff treated us when i wanted something i got it right away also the area its the best can walk anywhere i like.
Stayed in January 2024
Reviewed: 23 January 2024
Karolina
United KingdomBreakfast was way overpriced for what it was. Very limited choice and some food didn’t look fresh.
Location
Stayed in January 2024
Reviewed: 22 January 2024
Turner
SpainAs described with nice clean rooms. Great hot shower great location
Stayed in January 2024
Reviewed: 16 January 2024
Laura
United KingdomBreakfast wasn’t great but managed to find something
Nice rooms and excellent location
Stayed in January 2024
Reviewed: 5 January 2024
Tweddle
United KingdomNo coffee/ tea making facilities in the room. I'd have scored you 10/10 for this little added luxury.
Ideal location, a lovely hotel. I gave 9/10.
Stayed in January 2024
Reviewed: 5 January 2024
Jay
United KingdomStaff could up there game abit on reception and certainly in the bar
Location and cleanliness
Stayed in January 2024
Reviewed: 1 January 2024
Ben
IrelandNothing
Location, size of the room
Stayed in December 2023
Reviewed: 20 December 2023
Daniel
IrelandThe double bed was made up of two single mattresses and they kept splitting apart
Nice spacious room Staff very helpful Great location
Stayed in December 2023
Reviewed: 11 December 2023
Denise
United KingdomWould’ve liked more choices at breakfast
The location was perfect, nice modern hotel
Stayed in December 2023
Reviewed: 8 December 2023
Piotr
United StatesCould use tea/coffee maker in the room.
Nice, clean hotel in convenient location. Close to train station and within easy walking distance to old town center. Very polite and professional staff. The room was quiet and everything was operational.
Stayed in December 2023
Reviewed: 5 December 2023
Nichola
United KingdomNo kettle in room
Central location spotless Hotel large room comfy beds
Stayed in December 2023
Reviewed: 2 December 2023
Cláudia
PortugalVery close to the city center. Just like shown in photos. Great breakfast.
Stayed in November 2023
Reviewed: 1 December 2023
Dee
IrelandAll was excellent
Excellent. Plenty of choice
Stayed in November 2023
Reviewed: 24 November 2023
Zadziuk
United KingdomShower cubicle in single room rather small. Lacking a shower mat, a kettle, spare bath and hand towels. Have to make do with one.
Excellent location. Very good breakfast. Very good hotel. Modern, modern facilities, attractive interior design, large hotel, very clean, very efficiently run.
Stayed in October 2023
Reviewed: 22 November 2023
Marjorie
United KingdomBed had waterproof plastic mattress cover, hot and crackled!
Big commercial hotel , good facilities, excellent location. Was a famous socialist landmark building, bland modernised interior.
Stayed in November 2023
Reviewed: 19 November 2023
Antonia
RomaniaThe bathroom was pretty small and the bed could have been more comfortable, but these are just tiny details. The sir at the reception was not really ‘friendly’ upon check in, but the other staff was pretty nice :)
The room was big and the hotel is located near the center. The breakfast was also decent with a pretty large variety of food. All in all, the hotel and the room were pretty cozy.
Stayed in November 2023
Reviewed: 18 November 2023
Nina
Australiawould have been nice to have had a bath mat - had to use hand towel. Fridge would also be good to have in the rooms
Central location close to the old town square
Stayed in November 2023
Reviewed: 18 November 2023
Shirley
Czech RepublicIt's very popular for school trips & the teenagers are rowdy
Very nicely located, room was spacious, and we enjoyed the stay
Stayed in October 2023
Reviewed: 6 November 2023
Brendan
IrelandNo bath mat and tea making facilities would be a bonus.
The location and the food.Spotless clean.Only a 10 min walk from train station
Stayed in November 2023
Reviewed: 4 November 2023
Zadziuk
United KingdomShower cubicle a bit small, in the single room. Could be more generous with the bathroom towels and include a floor mat. A second bottle of water and perhaps a kettle should be included for everyone.
Perfect location, two hundred metres from Main Old Town Square. Breakfast is very good. In fact everything here is very good. The hotel is constantly improved, renovated where necessary and updated. Veey good standard. Although a 3 star hotel it is better than several 4 star hotels I have stayed in here in Krakow. Restaurant is a high standard.
Stayed in November 2023
Reviewed: 30 October 2023
Melanie
United KingdomEverything was great
Location was fantastic, great facilities
Stayed in October 2023
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