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Reviews of Mercure Lublin Centrum 3 stars

Aleje Racławickie 12, 20-037 Lublin, Poland

#25 of 50 hotels in Lublin

Guests' Choice

Review score

Based on 396 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 - 53

  • Reviewed: 22 August 2018

    9.6
    Recommend!
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There is a building site just opposite and in some days they would start work at 6am

    Staff really helpful, nice and patient. Place very clean, comfy and with nice food. I would definitely come back

    Stayed in August 2018

  • Reviewed: 4 July 2018

    10
    Good for location and quality
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Last day the AC was annoying making a little noise during our last night when sleeping but in check out noticed the staff.

    Excellent location and in the centre of Lublin. Accommodation perfect 2 single beds comfortable and quiet silence in the night. Cannot complaint enough towels in private bathroom and changing everyday.

    Stayed in July 2018

  • Reviewed: 7 June 2018

    10
    Very good place for restaurant, green around although it is...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was fine

    Very good place for restaurant, green around although it is practicly city centre. Close to shopping mall in case you miss sth in your luggage.

    Stayed in June 2018

  • Reviewed: 12 May 2018

    9.6
    Comfortable and pleasant stay
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Nothing to mention.

    Very good location, close both to the city center and to the University. Very nice and helpful staff, very good English speaking. Comfortable bed. Nice breakfast, including local specialities.

    Stayed in May 2018

  • Reviewed: 18 December 2017

    9.6
    Comfortable and clean hotel in a good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    It's very nice and clean hotel within a walking distance to the old city center and turistic attractions. We appreciated tea/coffy facilities in the room and complimentary water. Opposide the hotel there is a nice park and nearby there is a big shopping mall. All together make the location just perfect!

    Stayed in December 2017

  • Reviewed: 7 September 2017

    9.6
    This was the best place (of three) that I stayed in recently in Poland.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 6 nights

    The shower was tiny, but worked well enough.

    The room was super clean and quiet. Staff very helpful regarding a lost bag that was to be delivered later. Location perfect for transit options, UMCS, or downtown. Great value for price.

    Stayed in September 2017

  • Reviewed: 3 September 2017

    8.8
    Overall a nice experience, helpfull personell, good level of...
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Wifi was problematic at some times, usually in the evening.

    Overall a nice experience, helpfull personell, good level of comfort and cleanliness. The view from the wndow towards morning sunrise will be lost for good, when the new construction of a tall hotel in the front will be finished.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    9.2
    excellent hotel!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    We arrived at 2 AM with 4 children, we immediately received 2 rooms that were booked, but then was a small problem. On the booking site it was noted that a child under the age of 6 can get an additional bed free of charge. Our youngest girl is 5 years old. Although we requested an extra bed, the bed was not in the room. About 30 minutes later they brought us a baby crib! (although a receptionist saw the girl). We were tired after the flight, so we gave up and didn't ask for another bed. Nevertheless, our daughter was actually happy to sleep in a small bed, so she was satisfied.

    Excellent breakfast, fast check in. At breakfast we paid only for 2 adults, and 4 children ate breakfast for free! Thank you!

    Stayed in July 2017

  • Reviewed: 20 June 2017

    10
    Great hotel, will stay here again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely hotel in quite area, yet only 10 minutes walk into centre of city. Thers is a large shopping centre within afew minutes ealk of the hotel. Great parking.

    Stayed in June 2017

  • Reviewed: 28 April 2017

    8.3
    Excellent but expensive hotel near KUL
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The price of the breakfast is really too high. In fact it should be included in this high room price. Also the parking lot should be included within the room price.

    The breakfast is really great, good choice and quality. The room is quiet and the beds are of very good quality.

    Stayed in April 2017

  • Reviewed: 11 September 2018

    10
    Very pleased with everything ,nicely placed for town ,hope to stay again stay again
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff were very friendly and helpful,service was very good,food was very good,overall a very good hotel and a very good stay

    Stayed in September 2018

  • Reviewed: 8 June 2018

    10
    Clean comfortable and quiet
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean comfortable and quiet

    Stayed in June 2018

  • Reviewed: 19 May 2018

    8.8
    Lovely staff good breakfast clean perfect
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Everything

    Stayed in May 2018

  • Reviewed: 4 January 2018

    6.7
    the room was to cold, there should be better heating during...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    the room was to cold, there should be better heating during the winter months in Poland

    Stayed in January 2018

  • Reviewed: 2 January 2018

    9.6
    Everything was very good.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Everything was very good. The room was nice and clean. The hotel is located in a walkable distance to the center.

    Stayed in January 2018

  • Reviewed: 14 December 2017

    9.2
    Great all rounder hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location - only 10 minutes walk to old town.

    Stayed in December 2017

  • Reviewed: 23 October 2017

    9.6
    Confortable
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room service for the restaurant was expensive.

    Cozy room, very nice reception staff.

    Stayed in October 2017

  • Reviewed: 7 September 2017

    10
    Very comfortable, perfect location and setup for business...
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Very comfortable, perfect location and setup for business travel, great restaurant

    Stayed in August 2017

  • Reviewed: 1 August 2017

    7.5
    Parking charges 34zl per day are very expensive.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Parking charges 34zl per day are very expensive. You can park on the street beside the hotel cheaper.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    8.8
    Very clean and newly.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Missing spa

    Very clean and newly.

    Stayed in June 2017

  • Reviewed: 24 June 2017

    10
    Amazing beds, top food quality
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing beds, top food quality

    Stayed in June 2017

  • Reviewed: 3 June 2017

    9.6
    An excellent place the best value for money
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Make it closer to the city center

    The big room and the distance to the city

    Stayed in June 2017

  • Reviewed: 26 May 2017

    8.8
    Very attentive Reception staff.
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Very attentive Reception staff.

    Stayed in April 2017

  • Reviewed: 9 April 2017

    8.8
    Comfortable stay in Lublin
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Modern Rooms, Fast Wifi

    Stayed in April 2017

  • Reviewed: 28 December 2016

    10
    It was one of the best hotels I ever stayed in
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    It was one of the best hotels I ever stayed in

    Stayed in December 2016

  • Reviewed: 23 October 2016

    10
    Happy days in Lublin
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    Child friendly hotel and we are very happy with our stay. We will return.

    Stayed in October 2016

  • Reviewed: 22 October 2016

    9.6
    The staff was especially kind.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    It was rather cold in the room although the heating was on.

    The staff was especially kind.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 April 2016

    9.2
    I loved the room, elegant, with beautiful Lublin photo over...
    • Business trip
    • Couple

    The materace on the bed was rather hard; my bf had a sore back in the morning, but for me it was fine. The restaurant is great for breakfast but not so much for dinner. It is "3 tomatoe 3 potatoe for lots of money" kind of restaurant, and the food was rather average. Better to eat in the old town

    I loved the room, elegant, with beautiful Lublin photo over the bed, and with everything you need; very friendly staff, letting me in earlier in the morning - thank you again! very good breakfast. Right next to KUL - which is perfect if you have some business at the Univ like I did. A bit further from the old town though

  • Reviewed: 17 January 2016

    9.6
    The location in central Lublin, close to the university...
    • Business trip
    • Solo traveller

    The only thing that was problematic was the window frame in the room through which cold air entered and which forced the highest heating setting.

    The location in central Lublin, close to the university campus but also within the walking distance to the Old Town, is excellent. The staff is extremely friendly and helpful. The room was clean and the breakfast tasty.

  • Reviewed: 10 January 2016

    8.3
    Breakfast was excellent.
    • Leisure trip
    • Solo traveller

    My credit card had already been charged in STERLING by the time I arrived. I should have been given the choice of sterling or local currency and would have preferred złoty.

    Breakfast was excellent. As well as a vast array of hot and cold items, a chef rushed out to greet me on my first morning. After pointing out where everything could be found, he asked if there was anything not on display that he could prepare for me.

  • Reviewed: 19 September 2015

    5.8
    The restaurant offers good food for dinner at low prices and...
    • Business trip
    • Solo traveller

    Location, a little bit far from center city and the old city.

    The restaurant offers good food for dinner at low prices and the breakfast is satisfactory.

  • Reviewed: 15 September 2015

    8.3
    One of the receptionists was very helpful, so I made sure to...
    • Business trip
    • Solo traveller

    I booked my room by internet and I was only able to book a more expensive room. Since I was staying for three weeks on business, I decided it was fine to pay more for more space. On arrival, I was then put in a smaller (and cheaper) room but with no apology for what was effectively a downgrade. Also, a couple of nights were very loud because of a coachload of teenagers passing through. Reception actually had to complain to the teacher in charge.

    One of the receptionists was very helpful, so I made sure to go to her with questions. I had problems with my shower and she and the hotel handyman really did try to sort it out. The staff at the bar were unfailingly friendly and the rooms were kept very clean. Breakfast was excellent!

  • Reviewed: 13 August 2015

    7.5
    Location, staff, comfort and cleanliness, except for one...
    • Leisure trip
    • Couple

    the shower drain was quite blocked and the shower took a long time to empty and drain.. was not pleasant at all.. another persons long black hair floated up and wouldn't leave.. but everything else was great!

    Location, staff, comfort and cleanliness, except for one issue..

  • Reviewed: 4 August 2015

    8.3
    Lovely front desk staff, very helpful.
    • Leisure trip
    • Couple

    Somewhat dated room. Painting all the walls white would make it look fresher than the dark coffee wall. Internet kept dropping out. No safe in the room.

    Lovely front desk staff, very helpful. Good quiet location opposite Saski Park. 10 min walk to old town. Handy for short stay.

  • Reviewed: 31 July 2015

    8.8
    Staff was really helpful, rooms nice and comfortable, we...
    • Leisure trip
    • Family with young children

    Wifi doesn't work properly, often disconnected.

    Staff was really helpful, rooms nice and comfortable, we could choose rooms with bathtub or shower.

  • Reviewed: 1 June 2015

    6.7
    staff are friendly and helpful.
    • Leisure trip
    • Solo traveller

    Old box style TV, run down carpets, 2 electrical outlets were not working. First room smelled like cigg smoke but they gave me another (hotel is no smoking). The closet sliding door did not slide smoothly (maybe broken?)

    staff are friendly and helpful. The place is reasonably clean excluding the fact its really old and outdated now

  • Reviewed: 28 May 2015

    7.1
    Hotel is not too far from the city center, but quite...
    • Leisure trip
    • Group

    We have discovered the litter from the previous guests (bottles under the bed). This is not at all fine for a global class hotel.

    Hotel is not too far from the city center, but quite reachable. Welcoming staff, very comfortable beds.

  • Reviewed: 24 April 2015

    9.2
    Comfortable quiet rooms, good breakfast
    • Leisure trip
    • Couple

    We were surprised to be asked to leave the breakfast room immediately on 10.00. Although serving finishes at 10.00, guests are normally allowed to finish their meal after that, and we have never been hurried out before.

    Comfortable quiet rooms, good breakfast

  • Reviewed: 25 January 2015

    10
    spacious superior suite with very comfy double bed, living...
    • Business trip
    • Couple

    nothing it was all great

    spacious superior suite with very comfy double bed, living area with table and settee and luxurious bathroom Bottle of wine was very welcomed and glasses to ensure full enjoyment. Supportive reception staff leant us a pair of scissors which we needed one evening Much appreciated

  • Reviewed: 18 May 2016

    9.6
    Staff very friendly and accommodating.
    • Solo traveller

    At breakfast restaurant, the tables are cleared too quickly.

    Staff very friendly and accommodating. Quiet. Very close to KUL university.

  • Reviewed: 10 May 2016

    8.3
    Good location, very friendly and helpful staff, very good...
    • Business trip
    • Couple

    Outdated windows.

    Good location, very friendly and helpful staff, very good restaurant with very good wines and food.

  • Reviewed: 11 February 2016

    10
    The room and food
    • Leisure trip
    • Solo traveller

    Nothing, it was all good and we have no complaints whatsoever

    The room and food

  • Reviewed: 5 January 2016

    10
    Grateful for the opportunity to leave hotel at 3 pm instead...
    • Leisure trip
    • Couple

    Grateful for the opportunity to leave hotel at 3 pm instead of 12 am

  • Reviewed: 2 January 2016

    10
    everything was positive
    • Leisure trip
    • Couple

    there are possibilities of free parking in the area so not really necessary to pay the guarded parking

    everything was positive

  • Reviewed: 14 December 2015

    7.9
    Nice hotel near the university.
    • Leisure trip
    • Solo traveller

    Gym was a bit disappointing.

    Nice hotel near the university. Good value for money.

  • Reviewed: 2 November 2015

    7.5
    Breakfast and shower
    • Business trip
    • Solo traveller

    Breakfast and shower

  • Reviewed: 29 October 2015

    10
    Great breakfast, nice rooms.
    • Business trip
    • Solo traveller

    Great breakfast, nice rooms. peaceful, not too far from old town

  • Reviewed: 15 October 2015

    10
    The supper place just next to the University, quiet, clean...
    • Leisure trip
    • Solo traveller

    The supper place just next to the University, quiet, clean and comfortable.

  • Reviewed: 24 September 2015

    6.3
    Service and Break fast
    • Leisure trip
    • Couple

    The Beds are not comfortable (so soft or more used/old)

    Service and Break fast

  • Reviewed: 13 August 2015

    7.1
    Location
    • Leisure trip
    • Couple

    Location

  • Reviewed: 14 July 2015

    9.2
    Great location, very clean room but the highlight of our...
    • Leisure trip
    • Couple

    Great location, very clean room but the highlight of our stay was waiter Lucjan who is absolutely amazing.

  • Reviewed: 13 July 2015

    10
    Excellent hotel at a bery good price
    • Business trip
    • Solo traveller

    Shower cubilce a bit small

    Excellent hotel at a bery good price

  • Reviewed: 22 June 2015

    8.8
    The breakfast should include in the room rate
    • Business trip
    • Group

    The breakfast should include in the room rate

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