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Reviews of Neohotel Airport

Rząska ul. Topolowa 12, 30-199 Szczyglice, Poland

#1 of 1 hotels in Szczyglice

Guests' Choice

Review score

Based on 419 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    8

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Showing 1 - 75

  • Reviewed: 2 June 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    close to the airport which is why we booked it - we arrived about 11.00 and went straight to bed as we had to be up at 5. accommodation was clean and comfortable. we did not try the food as we had to leave

    Stayed in May 2018

  • Reviewed: 1 June 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was very hot and I’d not realised it doesn’t have A/C. Made for a very uncomfortable nights sleep, especially with a bed ‘upstairs’ in the room.

    Clean, modern & the staff were very helpful.

    Stayed in May 2018

  • Reviewed: 30 May 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Not that much around to see It is good for airport logistics

    Good location, easy to reach by car, 5 minutes away from Krakow airport No noise from the planes Spacious room on two floors Supermarket at walking distance closing at 21.30 if you need anything

    Stayed in May 2018

  • Reviewed: 23 May 2018

    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room looked like it was still under construction-had a bunch of electrical wires sticking out of the ceiling Towels in the bathroom were very old and shredded, cabin door not closing properly Had an old, dirty rug on the floor- looked like it’s been cut out of some old carpet. It was really a trip hazard, but it did not serve any purpose Breakfast wasn’t good at all-the bread and buns were at least couple days old For the price they charge for it, you can go to a nice restaurant and eat a good breakfast. No own transportation to the airport and even though it is only a few minutes drive from the airport, taxi service is very expensive (outside city limits) No air condition in the room. Opening the window is not a good alternative because this place is located by a busy street and it’s pretty loud with the window open Will not use this hotel again

    Friendly and helpful staff

    Stayed in May 2018

  • Reviewed: 5 May 2018

    • Leisure trip
    • Group
    • Family Apartment For 2 - 4 People
    • Stayed 2 nights

    Noise from creaking bedroom area mezzanine flooring, limited sound insulation between rooms

    Good location, excellent staff, large rooms, good value, already booked to use again

    Stayed in April 2018

  • Reviewed: 5 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bottles undercupboard not cleaned. Lot's of dust not cleaned , bathroom not mopped under cupboard.

    Receptionist very good in getting taxi 2 hours earlier than we requested and very helpful.

    Stayed in May 2018

  • Reviewed: 1 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A very weak wifi connexion which could be a problem for business travellers. It was almost impossible to keep the Internet connexion on my PC. Though I stayed in the closest room to the lobby...

    A 5-mn drive to/from the airport. An helpful staff. A good breafast buffet. A supermarket on the other side of the street.

    Stayed in February 2018

  • Reviewed: 8 February 2018

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Theres nothing here only rooms and a place to eat breakfast. Whilst it's handy to the airport it really doesn't have anything else going for it.

    not far from airport and receptionist helpful . No food available when we arrived and she offered to order us pizza. Room was sparse but clean and bathroom nice.

    Stayed in February 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    There was no sign at the gate and we had to look up the maps to see how the building looked like to make sure we are at the right place. The carpet was not attached to the floor and one could easily slip on it. The shower drain was blocked by old hair and needed to be cleaned before the water could drain away.

    The hotel is quite small and located on a quiet street, with private parking. Our room was on the ground floor, facing the garden and was spacious. The bed was comfortable and the bathroom was huge by comparison to other hotels we stayed in. The breakfast was a buffet with continental food - delicious!

    Stayed in December 2017

  • Reviewed: 6 January 2018

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find using SATNAV but the receptionist was able to direct us. Nothing else in the area so couldn’t eat out but was helped to order takeaway.

    The receptionist was extremely helpful and courteous - she couldn’t do enough for us - excellent service. Perfect location for the airport. Small bar/restaurant area that served drinks and was opened up despite our late arrival. Clean, spacious rooms. Good value for money.

    Stayed in January 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was little bid creaky, TV only with polish channels.

    It's a nice new hotel near the airport. Just 5 min by car. This is the biggest advantage. Room is big and nice, Furniture in old fashion style.

    Stayed in December 2017

  • Reviewed: 20 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    May be the time for the new towels. But we mostly used ours, so.

    Very spacious rooms, clean sheets, heater promptly heated room. Delicious breakfast with a wide range of choices. Close to the airport - just about 10 minutes away. Totally would recommend.

    Stayed in October 2017

  • Reviewed: 20 October 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The bathroom was a bit dirty. Some of the fittings were ingrained with dust and dirt plus a few hairs here and there from previous guests.

    Magnificent breakfast, sweet staff, awesome split level mini-apartment with soft lighting and comfy bed.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are at least partially old furnished. Some of the furniture is damaged, e. g. the shower cabin is lacking. Surely a refurbishment would help to set the standard on a higher level.

    Actually, the location, which close to the near airport Krakow on the one hand (5 minutes). Also possible to reach the main sights in the old centre in 20 minutes.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night

    Booked 2 rooms with 2nd double bed on upper level. Don't get this room if weather is too hot. We arrived late evening after a hot day. The temp on top level wasn't fit for animals-sweat down your face in seconds. There was a/c units in both rooms but both set to off. Manager couldn't help and came back with one fan. Told us a/c not advertised on website so we shouldn't complain. What about a fan for the second room?? Wondered why they hadn't left windows open for us. The old insect mesh on them in both rooms had so many holes and we were bitten to pieces. Had to repeatedly ask the manager for her to eventually give her full name. Guess I'd be embarrassed to give mine in a place like this. In the morning, new Manager gave us 2 free breakfasts out of 7!!!

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night

    Property could have a more active garden area, at least better access.

    Staff was friendly and accommodating in a way that's uniquely Polish. Charming and thoughtful/

    Stayed in August 2017

  • Reviewed: 10 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find when not travelling direct from airport. Would have preferred there to be a restaurant at hotel.

    Modern hotel very clean and comfortable. Staff friendly and helpful especially the gentleman who directed me over the phone to find hotel. Good location for access to airport.

    Stayed in May 2017

  • Reviewed: 3 February 2017

    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nothing to say here!

    The hotel rooms are very cosy - I loved it! You really feel at home there. The breakfast is good, with various dishes from typical polish salty fish to classical bread and jam.

    Stayed in January 2017

  • Reviewed: 11 November 2016

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Located in village. No money exchange near-by. Hotel staff charge higher conversion rate for money exchange. Bus stops are located 300-1000 mt away. It's a decent place to stay if you have a car.

    Stayed in October 2016

  • Reviewed: 5 November 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    When I entered the room the heating was completely off. Temperature in the room very cold ! Moreover just above the bed a big window without curtain... day light in early morning. No chance to sleep. Terrible.

    Stayed in November 2016

  • Reviewed: 31 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Just one cable jutting out of the wall (preparation for TV I guess).

    We stayed in a great room, would like to have my apartement look like it. Bed was very pleasant to sleep on. Sufficient breakfast service.

    Stayed in October 2016

  • Reviewed: 10 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Didn't realise there was a bar / refreshment area downstairs until breakfast time, would have used it if I had been told.

    Basic yet very charming. Good selection at breakfast time.

    Stayed in October 2016

  • Reviewed: 7 August 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning system was noizzy,during the summer nights unpossible to sleep with air conditioning system "on" The bed under roof is nice and romantic,but to high temperature.

    Good hotel,very close of airport Krakow Balice. Also good for visiting the Krakow city. Very good staff - friendly,helpful Thanks

    Stayed in August 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very very hot, could do with air conditioning even with the windows wide open it was very warm. The room had a very strange strong smell as well and the shower nearly flooded the bathroom as was leaking from the floor of the shower. Bed was very creaky with every move and no tea or coffee provided in the room :(

    Staff make you feel really welcome, they're friendly and very helpful. The hotel is really close to airport so ideal for early morning flight. Breakfast was really nice and bedroom was nice and clean. Parking is free and so is wifi overall nice hotel.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Employees super friendly and willing to help with anything. Asked for coffee at 2 AM and got it:) Left before breakfast was served so I was given a lunch box to go. They arranged for a taxi to pick me up for ride to airport.

    Stayed in July 2016

  • Reviewed: 18 June 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It would be good to have a restaurant onsite

    It was a very good hotel and the price was perfect

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Super breakfast

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    But it still needs a taxi to go to the airport, no free shuttle.it costs me 50 zt.

    It is close to the airport.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Slight damp smell in room 4

    Location near to airport quiet and very comfortable room

    Stayed in April 2018

  • Reviewed: 5 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    There is no Restaurant available for dinner...

    Very good location to stay

    Stayed in March 2018

  • Reviewed: 16 February 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The black-haired lady at the reception has been very very kind !

    Stayed in February 2018

  • Reviewed: 31 January 2018

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    3 km from airport . Taxi is a bit expensive

    Clean and new. Staff is helpful. Breakfast was great

    Stayed in January 2018

  • Reviewed: 28 January 2018

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    It was close to the airport. The staff is very nice and welcoming.

    Stayed in January 2018

  • Reviewed: 12 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very close to the airport.

    Stayed in January 2018

  • Reviewed: 10 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Thin walls Expensive breakfast

    Great countryside views close by Calm neighborhood Comfortable room Nice staff

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Large warm rooms and excellent staff

    Stayed in December 2017

  • Reviewed: 30 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit cold at the room.

    Stayed in December 2017

  • Reviewed: 23 December 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Shower reqiured a good clean!

    Staff very helpful and friendly.

    Stayed in December 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    Would love to have some kettle in a room

    Hotel is very clean. Very close to the airport. Nice and comfortable. Ll stay there again for sure

    Stayed in October 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    Everything OK for our first night in Poland

    Stayed in September 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    good location from airport

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Not in a nice street and no parking space.

    Really nice modern hotel with beautiful rooms.

    Stayed in September 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    N/A

    Excellent !!! Very accommodating staff and very helpful.

    Stayed in September 2017

  • Reviewed: 16 September 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Clean tidy and free WiFi only had one night at hotel but very good I left to early for breakfast so can't comment on it

    Stayed in September 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    No all good

    The location of the hotel

    Stayed in August 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    No restaurant available in the hotel.

    It is only 3 km to the airport, a good option to stay before a early flight.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night

    Breakfast not included

    Close to the airport. Car parking on site. Good breakfast (25 PLN per adult, 12.5 - children). Cozy and calm vicinity

    Stayed in July 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No ac, no elevators

    I liked the location...and the receptionist extended our check out time...

    Stayed in June 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Solo traveller
    • Family Apartment For 2 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    No air-conditioning.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    nice two-level room with cozy bed

    Stayed in June 2017

  • Reviewed: 13 June 2017

    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    very convinient hotel.

    Stayed in June 2017

  • Reviewed: 12 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No Complaints

    Good Comfortabel Hotel not far from the airport

    Stayed in June 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldnt get any food

    Very clean and homely

    Stayed in June 2017

  • Reviewed: 7 June 2017

    • Business trip
    • Couple
    • Single Room
    • Stayed 2 nights

    Nice place. Close to the airport.

    Stayed in May 2017

  • Reviewed: 31 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poor location far from airport

    Stayed in May 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    See above

    It would help to have another chair in the living room

    Stayed in April 2017

  • Reviewed: 9 February 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Locatipn

    Stayed in February 2017

  • Reviewed: 20 October 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    wifi was pretty bad connection wise but free is free

    free water, clean towels already prepared and receptionist warmed the room before we came.

    Stayed in October 2016

  • Reviewed: 30 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable room

    Location and very friendly staff

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    in the middle of nowhere in terms of places to eat.

    Close location to airport for early morning departure

    Stayed in September 2016

  • Reviewed: 4 September 2016

    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    Room cleanliness; bed quality; breakfast

    Location

    Stayed in August 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-fi did not work proprerly. It was difficult to check the flight, but riendly member od staff helped us with this issue.

    Comfy Room. Friendly staff

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No lift

    Friendly staff, the location

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Business trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    Bed mattresses found be firmer, and the hallway is noisy.

    Clean, convenient next to airport

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night

    Microwave oven did not work could not get milk warmed up for kids...poor

    friendly staff, Breakfast was good, only stayed one night hard to say more

    Stayed in July 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Family with young children
    • Studio For 1 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    Very clean, great location & friendly staff. This was the second time we've stayed here and would definitely recommend it.

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nothing

    Friendly nice peple. Always ready to help and able to give advice. I love this place

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • With a pet
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The services is The finest 😊 I will recommend this hotel to all 😉 to the staff thank you for a very pleasant stay 😆

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Super

    Stayed in July 2016

  • Reviewed: 2 July 2016

    • Leisure trip
    • Family with older children
    • Family Apartment For 2 - 4 People
    • Stayed 1 night
    • Submitted via mobile

    The room was very stuffy and hot

    The breakfast was wonderful. The coffee was delicious.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 May 2016

    • Leisure trip
    • Couple

    The promo on Booking.com said the hotel was less than 2 km from the airport and that a shuttle was available for a surcharge. It is probably within a 2 km radius, but it is at least double that to drive. There is not shuttle, just taxi service. For the taxi fees involved we could have stayed at a hotel on airport property.

    Once we got there the manager was extremely helpful.

  • Reviewed: 7 May 2016

    • Leisure trip
    • Family with young children

    Too far from the center of you need it. I didn't.

    Great hotel. Nice place to stay if you are going to the Airport or further west. Good breakfast. Clean rooms. Nice personnel.

  • Reviewed: 17 February 2016

    • Leisure trip
    • Family with older children

    Room was large, but sparsely decorated and somewhat unfinished, OK for our overnight stay. Wifi did not work in our room.

    Receptionist was helpful, ordered food for us after our late arrival. Breakfast was fine, not a huge selection.

  • Reviewed: 23 January 2016

    • Leisure trip
    • Family with young children

    Taxi had a little trouble finding it (which may say more about driver than hotel)

    Good room, staff friendly. Clean. Quite decent, particularly for the money.

  • Reviewed: 22 December 2015

    • Business trip
    • Couple

    Our flight with Ryanair was cancelled and we wanted to find a place near the airport. The Neohotel was a convenient $7 cab ride away and since Ryanair permitted only 3-star hotels it was a quick decision to make. Upon arrival we were cheerfully greeted and quickly accompanied to our room. Even offered drinks and snacks. What a difference in treatment after having to deal with Ryanair staff, mostly from the "don't know department" ...

There are also 56 reviews without text. These impact the overall review score.

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