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Reviews of Neptun

Sosnowa 1, 84-360 Łeba, Poland

#2 of 12 hotels in Łeba

Guests' Choice

Review score

Based on 339 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    9.9

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 - 37

  • Reviewed: 9 April 2018

    6.7
    Huge potential due to location, very good staff, but also some rooms for improvement (water, dogs)
    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - although I paid 90pln per night for a dog I was instructed by personel (in very polite way), that I cannot enter the bar with a dog. I found it unacctepable, as the dog is also considered guest. I strongly believe, that if animal is super calm, and just lying under the table it should not be an issue. Either object is dog friendly (and takes high fee for that!) or is not. Or - at least - separate room for owners with dogs with food and drinks should be available. - there is no water / tea / coffee available in the room (except for water in mini bar, for 3.5 per small bottle). With price 500pln/night at least water should be included - rooms are pretty wear - small refreshment should be considered

    + very good personel + fantastic location + Amazing breakfast

    Stayed in April 2018

  • Reviewed: 22 February 2018

    8.8
    Very good .Sand dunes nearby are a must .Even if you have to walk there .Fab beach walks.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds are very low for older guests and the quilts and pillows need to be upgraded.The sauna is very small but okay .Fantastic location and very friendly helpful staff.A place to relax not to party. Easy to get to even in winter .Helpful bus drivers etc.

    Stayed in February 2018

  • Reviewed: 26 January 2018

    9.2
    Great location, atmosphere and food
    • With a pet
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The swimming pool is only outdoors (I didn't find this in the description) and upon check out we were charged more for the pet than we were told during checking in.

    Excellent food and location! Just what we expected

    Stayed in January 2018

  • Reviewed: 31 October 2017

    9.6
    Old historic building, right at the beach, cosy rooms, good...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    SPA services were advertised but no staff was available the 2 days we were there.

    Old historic building, right at the beach, cosy rooms, good food, pleasant staff.

    Stayed in October 2017

  • Reviewed: 25 October 2017

    5.4
    Bed was very comfortable, breakfast excellent and varied.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Too few electric sockets – I had to choose between having the desk lamp (=main light) on and charging my phone or using the computer. Both chairs in the room looked elegant but the design was so diabolically uncomfortable they were unusable, so had to work sitting in bed or in the billard room. I had a small room facing the parking lot at the back, not one with a sea view as I had hoped; hence I did find it rather expensive for what I got.

    Bed was very comfortable, breakfast excellent and varied. Lovely location. Wifi worked well.

    Stayed in September 2017

  • Reviewed: 23 August 2017

    9.2
    wonderful old hotel in front of the sea, the room decor is a...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    there is no elevator , it can be difficult to bring many bags in the room or climb the stairs to go up or down to the restaurant, especially for older people or families with strollers, luckily our room was on the first floor!!

    wonderful old hotel in front of the sea, the room decor is a bit dated but pleasant, it was very clean, we had great breakfast and dinner at the restaurant, would have stayed more!!

    Stayed in August 2017

  • Reviewed: 3 July 2017

    8.8
    fantastic Breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    last evening the white Wine in Glass was out. They didn't offer an alternative Wine and even didn't open an alternative bottle though their were other guests even demanding. Wouldn't have been a problem to sell the wine even if it would have been a bit more expensive. We and the other guests just didn't want to drink a complete bottle.

    fantastic Breakfast

    Stayed in June 2017

  • Reviewed: 1 May 2017

    10
    The location is great: see side, forest, lakes, national...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The location is great: see side, forest, lakes, national park. The weather was not the best (April) we still could do a lot and enjoyed our stay very much: biking along the lakes, in the forest ( the hotel offers free bike rent:)); the " moving dunes" are unique in Europe and gave us an unforgettable experience; walking on the see side; visiting the small open air museum in the village of Kluki. If you are interested in ethnography and history, it is worth to see. All day biking, walking, and then back to our hotel felt like going home.The building, the interior is very nice. Our room was clean, comfortable with a nice interior,with a view to the see, beautiful view, the sound of the see,it all made our stay great. And of course the helpful and kind staff. Thank you! Beautiful restaurant with nice food, great breakfast, sauna free of charge, beauty service (massage, face beauty treatment). There was also a billiard table in the " library room". Nature, history, nice people, nice food, comfortable rooms-what do you need more to enjoy your holiday? Only 1 small thing: a good reading lamp at the bed would be nice but it was anyway perfect.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    9.2
    A fairytale stay on a remote Baltic beach. Glorious!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The (admittedly free) bicycles could've been better maintained!!

    The building was a fairytale castle set right on the white sands of the Baltic and at night you could hear the sea through the open window and even in March we still stayed cosy. We had a great room with a balcony and some fantastic meals in the restaurant. We liked it so much we stayed an extra night and would definitely go back. We used the hotel bicycles for a day out to the amazing moving sand dunes in the Slowinski National Park.

    Stayed in April 2017

  • Reviewed: 11 July 2018

    10
    Starting day with breakfast as the king of castle on the hill!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Dinner only between 4-7 p.m.

    Best breakfast ever! 🥓🍳🧀🥖🥗🍢🍡🍲🍰🎂🍮🍪🍇🍓🍍🍊☕️🍶 Awsome location, sunset view☀️, beautiful castle🏰🌊

    Stayed in July 2018

  • Reviewed: 7 July 2018

    8.8
    outstanding
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No elevator Poor ventilation

    All excellent

    Stayed in July 2018

  • Reviewed: 23 May 2018

    9.6
    Great location, very nice and helpful staff , great food .
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, very nice and helpful staff , great food .

    Stayed in May 2018

  • Reviewed: 3 April 2018

    10
    Seaside view, excellent restaurant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Seaside view, excellent restaurant

    Stayed in April 2018

  • Reviewed: 5 November 2017

    10
    Great place in a great location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, food, service

    Stayed in November 2017

  • Reviewed: 25 September 2017

    4.6
    spots all over the carpets and bad old mattresses
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    spots all over the carpets and bad old mattresses

    Stayed in September 2017

  • Reviewed: 3 September 2017

    10
    perfectly located, very nice atmosphere and people,...
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    perfectly located, very nice atmosphere and people, breakfast uncomparable

    Stayed in August 2017

  • Reviewed: 24 July 2017

    10
    very good all round
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    all good

    very good

    Stayed in July 2017

  • Reviewed: 20 June 2017

    7.5
    Great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar closing at 10pm! Ridiculous

    Amazing location, rooms pretty great with amazing view.

    Stayed in June 2017

  • Reviewed: 21 November 2016

    10
    slow internet connections
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    slow internet connections

    Stayed in November 2016

  • Reviewed: 10 October 2016

    6.7
    Location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom, staff

    Location

    Stayed in October 2016

  • Reviewed: 3 October 2016

    6.3
    Dusty furniture, receptionist on the phone was rude.
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 2 nights

    Dusty furniture, receptionist on the phone was rude.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    9.6
    The building is beautiful, rooms very good, breakfast great,...
    • Leisure trip
    • Couple

    The only complaint I have was that it is mentioned that they provide beach materials (i.e. towels, windbreakers), but when we questioned reception about this we were told that it "still wasn't season" (1st of May, weather was very good, lots of ppl on the beach). So we went and bought those things to go to the beach. Later we saw other people from the hotel (that either found other staff at reception or pushed them) that were given those materials and even got stretcher chairs from the pool moved to the beach.

    The building is beautiful, rooms very good, breakfast great, location amazing.

  • Reviewed: 23 January 2016

    9.2
    Magical location few meters from the sea and the beach.
    • Leisure trip
    • Couple

    The TV did not have any English language stations. Not most important but felt left out ;)

    Magical location few meters from the sea and the beach. Although close to town it seemed remote and isolated. Fantastic food and friendly staff. I enjoyed the fact that people had dogs with them. The pets were well behaved and contributed to the boutique atmosphere.

  • Reviewed: 29 September 2015

    8.8
    The food is pricy but it is worth it.
    • Leisure trip
    • Family with young children

    The reception staff could take more ownership instead of communicating: "You can call yourself if you want to have a spa treatment". If you want to play in the league where NEPTUN is aspiring to play that is not good enough.

    The food is pricy but it is worth it. The kitchen cook up some really good dishes with amazing flavours. Location is truly fantastic and so are the views.

  • Reviewed: 13 September 2015

    10
    The staff were very friendly and helpful.
    • Leisure trip
    • Couple

    The staff were very friendly and helpful. There was a magnificent breakfast buffet in the charming old dining room. We also had a lovely room overlooking the beach and Baltic that is only a few feet away.

  • Reviewed: 28 August 2015

    9.6
    The extarordinary location close to the sea
    • Leisure trip
    • Couple

    the property is poorly equipped in facilities enabling handicapped people to get in

    The extarordinary location close to the sea the care for historical details the chief cook

  • Reviewed: 5 May 2015

    7.9
    Excellent location on the dune near the beach.
    • Leisure trip
    • Group

    We came for breakfast one hour before closing and still there was limited choice of food: we had to ask for eggs, for bread, for tomatoes and cheese. Fruit was nearly finished too. The impression was "we are saving" though the hotel was full. Also one shift of staff was very thrifty with smiles and readiness to service. In the sauna no bexs for resting:(

    Excellent location on the dune near the beach. Tasty decor of the room. Sea view. Comfortable bed.

  • Reviewed: 12 April 2016

    10
    I like the old castle look and right on the beach , friendly...
    • Leisure trip
    • Solo traveller

    I like the old castle look and right on the beach , friendly staff and Woking distance to the town.

  • Reviewed: 8 December 2015

    9.2
    great location, excellent food, incredible atmosphere of the...
    • Leisure trip
    • Couple

    there was no room service

    great location, excellent food, incredible atmosphere of the hotel

  • Reviewed: 26 November 2015

    10
    The remoteness and calmness
    • Leisure trip
    • Couple

    None

    The remoteness and calmness

  • Reviewed: 7 October 2015

    10
    Beautiful location with impressive view to the Baltic sea.
    • Leisure trip
    • Couple

    Beautiful location with impressive view to the Baltic sea. Very nice dining room and excellent chef de cuisine.

  • Reviewed: 28 September 2015

    9.6
    Position, quality of the rooms ad service, breakfast etc.
    • Leisure trip
    • Couple

    Position, quality of the rooms ad service, breakfast etc.

  • Reviewed: 6 September 2015

    6.3
    Area, beach outside hotel.
    • Leisure trip
    • Couple

    not bad but beds very low, but comfortable

    Area, beach outside hotel. Heated outdoor pool. Walking distance to restaurants

  • Reviewed: 6 September 2015

    9.2
    The location is truly fabulous.
    • Leisure trip
    • Couple

    The location is truly fabulous. A great view of the Baltic from the terrace.

  • Reviewed: 6 August 2015

    10
    Fine location, on the Beach, Room with view on the ses,...
    • Leisure trip
    • Couple

    Nothing

    Fine location, on the Beach, Room with view on the ses, quiet, fine diner and breakfast

  • Reviewed: 31 July 2015

    10
    Everything else food great, staff great, location amazing...
    • Leisure trip
    • Couple

    No tea coffee making in room

    Everything else food great, staff great, location amazing swimming pool, terrace bar, room brilliant and charming.

  • Reviewed: 11 July 2015

    10
    unique & quite;
    • Leisure trip
    • Couple

    unique & quite; excellent breakfasts; wonderful bed

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 37

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