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Reviews of Novotel Poznań Malta 3 stars

ul. Termalna 5, Nowe Miasto, 61-028 Poznań, Poland

#77 of 106 hotels in Poznań

Guests' Choice

Review score

Based on 630 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 - 36

  • Reviewed: 10 May 2018

    • With a pet
    • Leisure trip
    • Group
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights

    It seems air conditioning was either missing or not working. It was not a huge problem for me as most of the time I was outside of the hotel though.

    Hotel accepts pets without problems - I traveled with two cats and they were highly welcome to accompany me. Personnel is not supposed to enter the room as long as owners are not present. Location near Lake Malta and Termy aquapark is very convenient.

    Stayed in May 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 1 night

    Would be handy second chair or a small coffee table in the room.

    Very nice room and comfortable. Coffee from coffee machine in the room is very good. Separate WC is very good idea when you traveling with partner.

    Stayed in April 2018

  • Reviewed: 7 October 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Plain but pricy. Location good. Susceptible to weather. (Parking lot flooded.) Had to move car to higher ground during rainstorm. it was an average hotel with 4-5 star prices.

    Stayed in October 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 4 nights

    Gets a bit hot in the rooms in the summer although they did offer a fan. Taxi drivers ordered from the hotel varied in price by a considerable amount of money.

    The situation to Lake Malta, The Therme swim centre and the city is good. The hotel swimming pool is a bonus.

    Stayed in August 2017

  • Reviewed: 25 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Had a problem when checking about the breakfast. All was solved when contacting booking directly. Then talked to other guests and it was the same problem.

    Buffet was worth it

    Stayed in August 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Group
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Pillows. Extremely uncomfortable and very used. Does not qualify for 4 star hotel and does not allow to have a normal rest.

    Good location for short stay on your way. Clean.

    Stayed in July 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights

    Could easlily hear conversations from the surrounding rooms through the ventilation.

    Great and friendly service, nice restaurant and room was good. The location close to the park is absolutely perfect.

    Stayed in May 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Our room obviously was a former smokers room which still smelled of cold smoke. Even worse, they tried to cover the stink with tons of ambient spray. Our clothes still smell gross.

    Very friendly and helpful staff, good breakfast.

    Stayed in January 2017

  • Reviewed: 16 September 2016

    • Business trip
    • Solo traveller
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning was not working in all ropna with temp in mine around 30oC in spite of open windows. Hot even at night. Staff did not say anything until I left and the reception was disconnected on phones. All of this was acknowledged by staff when I was checking out.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 8 nights

    Payment for pet, breakfast and restaurant are too expensive. Room condition is poor for given money. Was very noisy at some nights due to music playing nearby. Was noisy at day as well due to construction works in the room above.

    Very close to the Termy Maltanskie + the hotel gives you 20% discount for it. You can take your pet with you. Cuisine and breakfast are good. You can eat breakfast relatively late comparing to other hotels. We were able to check out one and a half hour later than required for no charge. Very nice and friendly personnel.

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Group
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights

    Really too hot in the rooms (outside 20°; inside around 30°). The beds are not comfortable. The bread of breakfast is of very poor quality (very strange in Poland). I would not recommend this hotel.

    Next to lake and public transportation.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights

    no Airco, it was very, very warm in the room, even when the windows were opened wide during the not-so-warm day (22'C). We had to sleep with the windows open and with a main road next door, that was awful.

    Location to the spa is excellent

    Stayed in August 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No airconditioning in any room and windows impossible to open! It was over 30'c in my room! They gave me small desk fan which was chrning same hot air. No safety box. Paid parking even for guests. Breakfast did not include such stample items like bananas or porrige.

    Location next to Malta lake was perfect for me. Staff are friendly. Clean rooms and comfortable beds.

    Stayed in July 2016

  • Reviewed: 1 August 2016

    • Leisure trip
    • Group
    • Standard Double Room with Sofa Bed
    • Stayed 4 nights

    Not prepared for volume of people wanting to eat in the restaurant on the Saturday evening - prior to the triathlon which was a big event in the area. Service was therefore a little slow - but staff did keep us informed.

    Staff friendly and helpful. Close to the lake where friend doing the triathlon. Great running and swimming area.

    Stayed in July 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room with Sofa Bed
    • Stayed 1 night

    Nothing identified.

    Once again Novotel Poznań Malta does not disappoint. Despite peak demand (Challenge Poznań Triathlon) everything was organized perfectly as during normal times. And the hotel is not villain since I managed to book at a standard rate already after the event date has been confirmed. Many other hotels would immediately double the rate.

    Stayed in July 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights

    40z for 2x apple juice in the kids takeaway cups for the drive home was a bit much - i know its hotel prices but still, long drive but my fault should have been better organised !

    Quick family visit to Poznan - booked this hotel because of proximity to Water Park and pleasantly surprised its 5mins away ! Superb location, lots to do around the lake - nice walk around lake, zoo .... Staff are a credit to the hotel, made us very welcome. Very comfortable stay.

    Stayed in July 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights

    The rooms don't have an air conditioning!!! We have stayed at this hotel when the temperature outside was more than 30C and it was really hard to stay in the room. The available ventilators help a bit, but really only a bit.

    The staff was really helpful and it was a pleasure to contact them. The localization is also pretty nice, it's close to the Malta lake, but also quite close to city center

    Stayed in July 2016

  • Reviewed: 19 June 2016

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 3 nights

    No air conditioning.

    Very nice hotel in the middle of a huge park (on the lakeside). Fantastic staff who listened to our requests and did the best to meet our needs.Thanks to Mrs. Anna of the manager staff. We suggest the the newly renovated rooms

    Stayed in June 2016

  • Reviewed: 12 April 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Really cold in the room!

    Stayed in April 2018

  • Reviewed: 18 January 2018

    • Business trip
    • Group
    • Standard Double Room with Sofa Bed
    • Stayed 1 night

    The exterior design could be better

    Spacious room and pretty good breakfast, quiet location

    Stayed in January 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean rooms. Rich breakfast. Very friendly staff. Small corner for kids in the lobby

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Paying for car parking.

    Ewa at the reception was fantastic she was very efficient and friendly.

    Stayed in January 2018

  • Reviewed: 10 November 2017

    • Business trip
    • Solo traveller
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There was no gym and parking was paid

    Beautiful hotel staff

    Stayed in October 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights

    Great facility located very close to Lake Malta, beautiful outdoor swimming with a very relaxing environment.

    Stayed in August 2017

  • Reviewed: 21 July 2017

    • Business trip
    • Group
    • Standard Double Room with Sofa Bed
    • Stayed 1 night

    no aircon / mosquitos around

    Breakfast / Restaurant/ closeness to shopping mall / environment for running around

    Stayed in July 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night

    Restaurnat is nice and modern, but the coffee was really not so good

    The staff is very nice and very helpfull! Discount vouchers for Aquapark!

    Stayed in April 2017

  • Reviewed: 13 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The sun shone so we enjoyed the pool area. In the evening, watched in the lounge lucky Portugal beat France in 2016 Euro final.

    Stayed in July 2016

  • Reviewed: 4 July 2016

    • Business trip
    • Group
    • Standard Double Room with Sofa Bed
    • Stayed 3 nights

    No air conditioning in the rooms, only a small fan.

    Nice clean hotel with lots of parking space.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 February 2016

    • Business trip
    • Couple

    For this price charging extra 10 euro for breakfast was a surprise and also having to pay for parking. These should be included.

    Nice location. Kind staff. Comfortable bed.

  • Reviewed: 25 September 2015

    • Business trip
    • Solo traveller

    "Modern fitness center" mentioned in description - it's a joke. Old, creaky equipment placed in a very small room. There are literally 5 pieces of equipment.

    Very nice staff, good location, very quiet.

  • Reviewed: 29 July 2015

    • Couple

    Too hot in the rooms. No working airconditioner at the room. Too expensive for what it offers. Restaurant at the hotel was way too expensive.

    It was close to event i was in the city for.

  • Reviewed: 28 May 2015

    • Business trip
    • Solo traveller

    Unpleasant stink of cigarettes in a room and corridors, although 'non-smoking' type of the room and a ban of smoking at public area inside of the hotel. Fittnes room with very limited equipment.

    Hotel staff very helpful. Great location in Malta area.

  • Reviewed: 22 February 2015

    • Business trip
    • Solo traveller

    You can hear TV set from other rooms. Interior decoration not really modern. Breakfast items not refilled so you better be early.

    Quite spacoius rooms, nice location near Malta lake. Nice staff.

  • Reviewed: 10 January 2015

    • Leisure trip
    • Couple

    In an hotel of such category is unacceptable that the bathroom is divided in two parts (WC separated from basin and shower)

    Breakfast with wide variety of choose.

  • Reviewed: 3 August 2015

    • Couple

    no A/C in rooms, HOT !

    nice staff, good location

  • Reviewed: 2 June 2015

    • Business trip
    • Couple

    Shuttle service to and from the Mall would be useful

    Very comfortable bed

There are also 27 reviews without text. These impact the overall review score.

Showing 1 - 36

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