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Reviews of Hotel Novum & Spa 3 stars

ul. Grunwaldzka 15H, 32-005 Niepołomice, Poland

#2 of 3 hotels in Niepołomice

Guests' Choice

Review score

Based on 257 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    8.2

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Showing 1 - 19

  • Reviewed: 21 April 2018

    8.0
    Extremely slow WiFi in the evenings.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Extremely slow WiFi in the evenings. Email checking not possible. Websites load after several minutes with layout errors. Mobile phone 3G is faster and more stable than the hotel's bad WiFi.

    Stayed in April 2018

  • Reviewed: 14 September 2017

    10
    Very relaxing.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 9 nights

    The rooms were clean and quiet. The breakfast was very good. The staff was very friendly and helpful. The city is very quiet and still near the big city so the travel to it it takes only 20 minutes and there are plenty of public buses.

    Stayed in September 2017

  • Reviewed: 14 June 2017

    9.2
    Awesome
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    the location is far off from the city. If you do not have a car then probably its not a good idea to stay here since there is nothing to do outside of hotel . but this is not a negative for the hotel just a piece of advice.

    I loved this hotel. If you have a car then this is perfect. Very secure free car parking is available. We stayed here and drove to krakow during the day. For the price it offers great value for money. I can easily classify this hotel as 4 star rather then 3. There is a nice sitting area outside with a big lawn. football and badminton nets are there too. They have spa and sauna facilities. There is a restaurant that is open till 22:00 and a lobby bar open till 23:00 ( kitchen closes at 21:45). The food offered in the bar is amazing. I had the best chicken sandwich in years. clean comfortable rooms.

    Stayed in June 2017

  • Reviewed: 4 May 2017

    8.3
    Would come back again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The food in the resteraunt was not the best, not a lot of choices on the menu either.

    Sauna and steam room was great! Staff are very friendly and helpful

    Stayed in May 2017

  • Reviewed: 21 March 2018

    10
    Pleasant stay at decent price.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi was cutting in the room and you have separate login for each device

    The sauna, quiet room, good breakfast and pleasant personnel.

    Stayed in March 2018

  • Reviewed: 6 February 2018

    10
    Spa and sauna
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Spa and sauna

    Stayed in January 2018

  • Reviewed: 13 November 2017

    10
    An exceptional 3 stars hotel !
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nice , clean , comfortable , excellent breakfast !

    Stayed in November 2017

  • Reviewed: 16 April 2017

    10
    Good for the whole family
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed for the 3rd person could have softer

    Breakfast was vary good. There was food for a person who does not bread or grains.we loved the suna

    Stayed in April 2017

  • Reviewed: 1 December 2016

    10
    good for a price!
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    good for a price!

    Stayed in November 2016

  • Reviewed: 31 October 2016

    9.0
    Good place for rest.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    All was o.k.

    Nice hotel, good parking and wi-fi, very good breakfast.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 May 2016

    10
    Everything what may influent the formation of opinion was...
    • Solo traveller

    Nothing

    Everything what may influent the formation of opinion was perfect - attention, cleanliness, breakfast, quietness. Special salute for staff's English - during the short staying (approx. 12 hours) I talked with 6 of them. Generations are different, but all of them speak English sufficient. It makes me a positive impression, having in mind, that hotel in fact is in the village...

  • Reviewed: 1 September 2015

    9.6
    My husband, two sons and I stayed here for two nights for a...
    • Leisure trip
    • Family with young children

    My husband, two sons and I stayed here for two nights for a local wedding. The staff were perfect and our room was lovely. We ate in the restaurant the first night and the food was nice, and the cocktails were excellent. Will definitely stay there again.

  • Reviewed: 16 May 2016

    10
    Staff and very nice and clean room
    • Leisure trip
    • Couple

    Staff and very nice and clean room

  • Reviewed: 6 December 2015

    7.5
    Comfortable nice place, good value for money, decent...
    • Business trip
    • Solo traveller

    Check-out took forever, ironing room should have some hangers or something

    Comfortable nice place, good value for money, decent breakfast

  • Reviewed: 28 November 2015

    7.5
    To connect to internet was very complicated - they are...
    • Business trip
    • Solo traveller

    To connect to internet was very complicated - they are issuing password for each simple connection. Sometimes the intenet was not running.

  • Reviewed: 9 November 2015

    7.5
    Very good overall service, including restaurant (try...
    • Business trip
    • Solo traveller

    Bed too soft for my personal comfort.

    Very good overall service, including restaurant (try Pierogi), spa (not used) and lobby bar.

  • Reviewed: 8 October 2015

    8.3
    The location is amazing when you have a car
    • Leisure trip
    • Couple

    No comment

    The location is amazing when you have a car

  • Reviewed: 1 September 2015

    9.2
    Lovely big comfy room, really great selection at breakfast
    • Leisure trip
    • Couple

    Lovely big comfy room, really great selection at breakfast

  • Reviewed: 7 May 2015

    7.1
    You need to refresh your wi fi connection every time you...
    • Leisure trip
    • Family with young children

    You need to refresh your wi fi connection every time you want use it.Bad connection

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 19

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