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Reviews of Nowa - Ski SPA Hotel 3 stars

Mostowa 9, 58-540 Karpacz, Poland

#13 of 41 hotels in Karpacz

Guests' Choice

Review score

Based on 486 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 - 18

  • Reviewed: 22 August 2018

    9.2
    Very nice hotel with friendly staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    -the lift wasn’t working -it could have a bigger garden/outside area

    -very good standard -delicious food -lovely mountain views -extra facilities like jacuzzi and sauna

    Stayed in August 2018

  • Reviewed: 14 June 2018

    10
    Very pleasant place, friendly staff, great location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Nothing to dislike. Everything is perfect. Maybe a little fridge or minibar could do it unbeatable...

    Everything was perfect. The room, the breakfast, a SPA facilities and a billiard were excellent.

    Stayed in June 2018

  • Reviewed: 28 May 2018

    10
    Castle- like hotel in a forested setting!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It met all our needs- can’t think of any downsides!

    Attractive building and a comfortable room- the breakfast was excellent - lots of spa services, it would appeal to outdoors enthusiasts. If you speak Polish or German it helps at check in!

    Stayed in May 2018

  • Reviewed: 17 February 2018

    5.8
    Not bad, 3 out of 5.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was uncomfortable (double made out of 2 singles which kept separating). The pillows were incredibly flat needed to be folded in half to be of any use. The light bulbs were missing. The water temperature in the jacuzzi was between cold and warm and the pool table needs to be resurfaced.

    The service and food was very good. The staff were very friendly and looked after us very well. The bus was useful.

    Stayed in February 2018

  • Reviewed: 29 December 2017

    10
    Amazing for weekend and breakfast in the room was great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I have asked for breakfast in the room and late check out. The hotel keeper allowed us to have that. I have appreciated it a lot. The location was nice, breakfast in the room was amazing, very good connection to the city center and price very affordable. Totally recommended.

    Stayed in December 2017

  • Reviewed: 24 January 2017

    7.5
    delicious and rich breakfast
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    small cocktails whirlpool smelled really bad ! unpleasant receptionist nobody spoke English

    delicious and rich breakfast clean and nice rooms hotel communicated really well prepared dressing gowns when we asked

    Stayed in January 2017

  • Reviewed: 30 September 2018

    8.8
    Big room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not separated switch for light and ventilation in the bathroom.

    Big room. Comfortable bed. Best breakfast.

    Stayed in September 2018

  • Reviewed: 4 August 2017

    8.3
    Comfortable, clean, lovely staff
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room a little cramped due to sloping roof. 10min walk into town, up a very steep hill at the start

    Staff very friendly, good breakfast

    Stayed in July 2017

  • Reviewed: 3 March 2017

    8.3
    Clean room, good access & parking.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff not fully professional (restaurant)

    Clean room, good access & parking. Good service

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 December 2015

    7.5
    The location was good.
    • Leisure trip
    • Group

    facilities were fair but a bit dated. Gym was poor with little equipment and some were broken. All additional treatment tht we have bought were very cheap but not great. Chocolate bath and magnesium bath were ok but beauty face treatments were poor and machine was not working properly. Very poor.

    The location was good. Great and friendly staff who is always willing to help.

  • Reviewed: 25 August 2015

    6.7
    Located about 10 min walking distance from the center...
    • Leisure trip
    • Couple

    Very small garden, in which animals are allowed to walk and poop, so watch your step! Bed was very uncomfortable, with old springy mattress covered with 2 cm mat on top! Room smelled of old shoes or cigarettes (we think it was the carpet), so I cannot imagine how we would be able to stay there without having the window wide open all the time! Bath was not clean, with dirt at the bottom.

    Located about 10 min walking distance from the center (uphill), in a quiet area. Huge advantage is a fantastic breakfast buffet, which changes every morning! Supper was good too- especially prepared for us to meet our dietary requirements! Friendly staff (they don't speak much EN though, German yes) and good facilities (spa, massage).

  • Reviewed: 4 August 2015

    7.5
    We had a great view of the mountain and a nice balcony.
    • Leisure trip
    • Couple

    Bed was not very comfortable. We also had 2 beds pushed together. They did not clean the room just folded and threw the duvet over the unmade beds. In room coffee was a 3 in 1 nescafe packet.

    We had a great view of the mountain and a nice balcony. Free parking.

  • Reviewed: 27 January 2015

    9.2
    Great atmosphere, very helpful staff, ready to accomodate...
    • Leisure trip
    • Couple

    Great atmosphere, very helpful staff, ready to accomodate every need. Extremely helpful hotel van service available for the guests. Wonderful breakfast, warm and welcoming place.

  • Reviewed: 6 December 2015

    7.9
    Nice to have kettle.
    • Leisure trip
    • Family with young children

    Our room was cold... and a bit too small for a family with toddler.

    Nice to have kettle. Good breakfast.

  • Reviewed: 4 October 2015

    6.7
    Very average
    • Leisure trip
    • Couple

    Very average

  • Reviewed: 21 July 2015

    8.3
    Friendly and helpful staff, good choice of food for...
    • Leisure trip
    • Couple

    The only minus - no pool

    Friendly and helpful staff, good choice of food for breakfast, quiet place, and spa offers.

  • Reviewed: 10 March 2015

    8.8
    Good stay & nice facilities!
    • Leisure trip
    • Couple

    The bed could be better but nothing else to mension!

    Good stay & nice facilities!

  • Reviewed: 8 January 2015

    7.9
    location, facilities, atmosphere
    • Leisure trip
    • Group

    nothing

    location, facilities, atmosphere

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 18

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