Very small towels and no larger ones available.

Good location, private parking, good breakfast

Stayed in July 2025

The hotel is well situated. The port from where cruise ships leave for the lake and further to the canal Elbląski. All facilities like shops , restaurant are in the hand range and many attractions are close around it.

Stayed in May 2025

Very good location - facing the canal; very clean , good comfy beds, new furniture, parking without extra fee

Stayed in August 2024

No complaints. I am travelling a lot so I was happy to stay here for one night. No point to say something negative about this place.

I had comfortable. condition to resting and sleeping. Hotel has open restaurant up to late evening and serve very tasty breakfast. The hotel is located by the port.

Stayed in May 2024

A bed and pillows could be a bit more comfortable

Good vale for money, nice restaurant

Stayed in November 2023

I got a room with a balcony - amazing view of the Channel

Stayed in October 2023

I can not think of anything bad to say about this hotel.

Everyone working here made me feel comfortable and welcome. The manager even drove to the pharmacy to buy me some OTC pain relief while I ate my breakfast. Covered parking was nice, wonderful views of the lake and tour boats, delicious food and great beer on tap/bottles, cozy but comfortable room with a refrigerator in a room directly across from my room. Very easy drive or walk into the center of the city, a mini-market next door and inside or outside dining.

Stayed in October 2023

The rooms and cleanliness

Stayed in June 2023

Location. Good breakfast.

Stayed in August 2023

Late check in ok! We arrived at 2 at night :)

Stayed in August 2023

Parking, Good Breakfast, Close to River Port

Stayed in July 2023

Good Breakfast. Good Location. Private parking.

Stayed in December 2022

Room 117 was good - warm, mostly clean - one pillow case had small, colourful particles all over (I hope dust? but it can be food crumbs). Some dark spots on the shower tiles - not a big deal, you can find that in the expensive hotel. Room 121 was cold. Heater was at 3 when we arrived, it was hot itself, but the room was really cold. After setting at 5 - in the morning you could still feel big difference in comparison with room 117. Because of that room 121 should have thicker blankets. Soap bottle was empty near the sink. We stayed for one night only, arrived late, were tired and didn't want to waste sleeping time. I hope that these things could have been changed if we have asked.

Perfect location and easy to find. Parking is free and private - late in the evening there were several free spots. Beds were comfortable. Breakfast was good for the price, not buffet, you can choose from about 8 dishes - mainly different kinds of eggs, pancakes. Nice port view.

Stayed in December 2022

Super friendly staff, excellent service, bar, restaurant and even a shop on site. Fantastic view to the canal and I believe that majority of the rooms have a balcony. You can buy freshly smoked fish, which is smoked on site near the canal probably on a daily basis or depending on the season. Secure parking spots available. Very good coffee!!! I was on the road trip from Estonia back to North of France and would have loved to stay for an additional night in order to explore the area. Very pretty and clean city of Augustow is worth visiting for couple of days instead of a one night stay over.

Stayed in October 2022

Great view, comfy beds, sheets so nice I want my own set. Quality trim on doors, windows. Security for bicycle, hallways. Friendly staff who are okay with my no polish language skills

Stayed in September 2022

The shower hot water mixer, although of excellent quality but innovative and not with the traditional easy-to-adjust wheels, does not allow a progressive and warm supply of warmest water and I could not take a warmest shower at the desired temperature. Sometimes traditional things are better than exaggerated innovations.

Initially I was given a cramped room near the reception and without an external key. Fortunately, after my complaints, I was given a room in the new part of the building where I had stayed last December 2023 and I had found myself well. So always ask to stay in the new part of the building with a canal view and an independent external entrance.

Stayed in December 2024

Stay in that pension for 10 years now- every year is worst and worster. The price is to high for that level. You can find much better quality hotels in Augustow for that money. You can not refuse breakfast, even if You plan to leave hotel before six o`clock, You still pay for it.

Parking, Location.

Stayed in February 2024

I arrived at 7pm and found the room with the heating off. I understand that it is necessary to save on heating but there is nothing worse than finding the room cold in the middle of winter after a long trip but I think that at least the room booked, already paid for, should have the heating of the room and bathroom already turned on. morning because with winter temperatures it takes at least 4 hours to heat a room that is cold.

excellent housekeeping, good breakfast, courtesy of the breakfast bartender.

Stayed in December 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in August 2024