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Reviews of Hotel Perła 3 stars

ul. Zakopiańska 180B, Swoszowice, 30-435 Kraków, Poland

#146 of 269 hotels in Kraków

Guests' Choice

Review score

Based on 571 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.1

  • Location

    8

  • Facilities

    8

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    7.8

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Showing 1 - 42

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    Old bed mattress needs to be replaced. The mattress was wider than the bed. There was no refrigerator and hair dryer (they did not promise to be there). Access by car was a bit difficult due to Polish regulations (U-turns are not allowed). 20-30m from the room were high tension electric power lines.

    Big room and bathroom

    Stayed in June 2018

  • Reviewed: 27 May 2018

    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice and very clean, it was few minutes from the Airport approx 15 minutes and from Krakow approx 45 minutes. Very good location.

    Staff very good but there was a very good waitres here name is Monica. Very dedicated in here job and she has good English. She serves the best Lemonade in Poland

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    1. Odor. All 3 days we stayed there it was a problem with bad odor. Everywhere at the hotel - rooms, hall, breakfast place. 2. Water didn't drain in the shower and washbasin (but when we called to reception, they repair it in 20 minutes). 4. Mattress was very uncomfortable with stick out springs. 3. After my room was cleaned, everything from my garbage bucket was over the floor in bathroom. When I called that woman (Magda as I remembered), she just took that garbage away without any explanations or apologizing. So I decided that hotel is a little bit strange. We don't come back to Perla.

    Receptionists are quite positive and helpful. Very good restaurant - everything is very tasty.

    Stayed in May 2018

  • Reviewed: 5 May 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    The ventilation fan in the bathroom could not be used. It was noisy in the vicinity of the train. The supply time was 7-10 as early as possible, but there was no egg or supplement at 9 o'clock. Mattress is uncomfortable and the wireless network is basically unusable.

    Stayed in May 2018

  • Reviewed: 23 February 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Internet could be faster - but it is a general problem in many hotels unfortunately.

    Position near the highway - good for traveling from Krakow out. Rooms big, electricity points, shower all ok.

    Stayed in February 2018

  • Reviewed: 8 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    insertcard to attach lights in the room did not work. I arrived at 2 am and had to leave at 8 am so did not ask a solution at the reception

    good breakfast

    Stayed in February 2018

  • Reviewed: 6 February 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The hotel is located not far from the highway, which is comfortable for transit purposes. Very good breakfast options. Comfy beds. Clean bathroom. Free parking facilities.

    Stayed in February 2018

  • Reviewed: 3 February 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Clean'team sometimes noisy, room'doors with weak isolation (can hear from bed all people talking in koridor) : pitty because this hotel is far from trams, bus and traffic-jam.

    Very good contact with staff, good breakfast included in price, room and bathroom very clean, free parking, possibility to give back room at 14:00 for people arriving during night, staff interested by opinions'clients

    Stayed in January 2018

  • Reviewed: 25 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I ordered room service for dinner. Chicken with goat cheese, pomodori and sweet potato pure and it was DELICIOUS! My compliments to the chef and all staff. Very helpful and friendly. Lia Maria

    Stayed in January 2018

  • Reviewed: 18 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I was at 9.15 am to breakfast, until 10am. Not even one time the lady in charge of controling the food came to check if something is missing. Was no tomatoes, no omlet or eggs. I couldnt ask anyone, the lady never came back in breakfast room.

    Good communication with reception, nice people, free parking, possibility to give back the room at 2 pm when there are not much clients next day, very clean room, nice place

    Stayed in January 2018

  • Reviewed: 20 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking lot was full when we came later in the evening (although we could still park right next to it, on the grass). There is no tram stop close to the hotel, we opted to drive to the nearest one (there is a bus stop, but we did not check how often a bus went, we did not use it).

    It was very clean and modern-looking. We felt comfortable. The breakfast was very good, had broad selection of meals and was refilled with fresh pieces even 10 minutes before closing. The staff was very nice and we had no troubles with checking in or checking out whatsoever. The wifi was free, stable and fast enough for normal browsing. To summarize, I would gladly choose this hotel again when in Krakow, it was a great value for the money.

    Stayed in November 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    On weekend it was wedding-party and we listened music till 5 a.m. Very poor insolation in hotel:( One bed was from 2 different beds, so it was not good to sleep together.

    Clear, nice hotel, with good verious breakfast. Free parking

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It would be great if there was a kettle on the room. Hotels of such level have this as usual

    Modern hotel. Very clean, everything necessary is in the room. Breakfast is great. Very close to A4 Autobahn and very convenient if you go for example to Balice Airport

    Stayed in August 2017

  • Reviewed: 26 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    Despite our late arrival, and a wedding party in full swing, we were able to get a good meal in the restaurant. Excellent hotel Excellent breakfast

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Can be difficult to get a parking slot, if there is an event at the property.

    Very kind and helpful staff, very nice breakfast. Was possible the early check in, which was great.

    Stayed in June 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Very friendly staff. very spacious room for family. delicious and big breakfast. nice decor. Very friendly and kind cleaning lady who has offered me a tea while I was staing in hotel bed sick :)!

    Stayed in December 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    On darker side: Bathroom is tiny and in our case the shower did leak water to bathroom floor. There is no A/C in rooms Breakfast was okay-ish, not much to choose from. Unfortunately they do not keep the ham on cold surface, and though in the breakfast room AC was on, the ham started to smell bad. So we rather did not risk eating it.

    On plus side there is: free parking they speak English good location to travel to Krakow and Wieliczka by car WiFi was okay in room Neutral: hairdrier needs to be requested at reception

    Stayed in August 2016

  • Reviewed: 9 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Is not the wifi signal in the rooms.you need to stay on the holl- lobby to have signal.

    I like the quality...real 3 star h . Excelent breakfast. Good location if you came with the car and you need to move to others city . Free parking.

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    In the hotel description is mentioned air conditioning BUT according to the hotel stuff it's "only for restaurant and conference room, there are no rooms with air conditioning", so the room was hot and sultry. Bathroom was with cheаp equipment and was not comfortable. The window should be pushed hard to be able to lock it. Railway is just behind the hotel and if you close the window probably will not hear the noise but you risk to die because of no air conditioner, otherwise you can sleep on open window and be aware of the night schedule of the local trains and mosquito's will be happy. Be aware when you book room in this hotel

    Breakfast was acceptable, some local food, some of the fruits were not fresh.

    Stayed in July 2016

  • Reviewed: 12 March 2018

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    wi-fi didn't worked at all breakfast is poor 7 km from city center

    clean rooms

    Stayed in March 2018

  • Reviewed: 3 December 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not so easy to access

    Modern, Clean

    Stayed in November 2017

  • Reviewed: 13 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    There is no public transportation nearby

    The room was good, just the bed was not that comfortable

    Stayed in November 2017

  • Reviewed: 25 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not as big as I expected, but still it was ok

    Very quiet rooms

    Stayed in October 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    bad cleaning

    Stayed in October 2017

  • Reviewed: 24 August 2017

    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Group of students crying all night long.

    Modern hotel with clean rooms and free parking.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Very poor breakfast

    Parking in front of th hall, hotel new, big bathroom (but without bidet)

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Loud music at night. It's all you need to know about this hotel.

    Recently renovated

    Stayed in August 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very convenient, well-equipped property, and a super friendly staff

    Stayed in July 2017

  • Reviewed: 24 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nothing

    comfortable room. Excellent breakfast

    Stayed in June 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Distance from city center. Lack of facilities

    It was clean

    Stayed in March 2017

  • Reviewed: 24 October 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Everythings was ok!

    Stayed in October 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Good breakfast, nice room (vinyl wallpapers), parking in front of the hotel, good transport connections (Krakow, Wieliczka, Oswiencim,...)

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable and quiet, cute design. Lovely breakfast. Nice change after endless guest houses :)

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 December 2015

    • Couple

    Clean, nice hotel and cozy restaurant. Good breakfast (you could prepare yourself fresh orange juice ). Friendly staff and helpful. Very close to motorway (about 3 min driving ). Very good option for 1 night stay. Polecam! (I recommend it!)

  • Reviewed: 9 April 2015

    • Leisure trip
    • Family with young children

    Staff were very helpful, room was large and also had a small terrace. Location is just off motorway - great to travel into Keakow centre or to venture out. Breakfast was also good.

  • Reviewed: 30 March 2015

    • Business trip
    • Solo traveller

    Bad bed, squeaking and soft, needed change. Not close to the center, if you need to be there frequently, but very convenient for the airport.

    Very good staff, clean hotel, decent breakfast and good restaurant.

  • Reviewed: 10 March 2015

    • Leisure trip
    • Family with young children

    Railway very close but never really bothered. Travel to the city center takes around 30 mins - bus+tram.

    Nice and clean, OK breakfast, nice personnel, stylish, good free parking

  • Reviewed: 22 February 2015

    • Leisure trip
    • Couple

    Way too far from main Kraków taxis in and out middle of nowhere shame really

    Staff were fantastic great help friendly and couldn't do enough for us

  • Reviewed: 29 March 2016

    • Leisure trip
    • Couple

    comfy room, excellent breakfast with easter traditional food on easter sunday, good wifi and free parking, quiet area

  • Reviewed: 27 October 2015

    • Leisure trip
    • Solo traveller

    Buses with noisy groups. Not enough space for other travellers in breakfast room 3 Stars...............................

    Staff very kind

  • Reviewed: 6 October 2015

    • Business trip
    • Couple

    Outstanding service, very good breakfast!

  • Reviewed: 25 July 2015

    • Business trip
    • Solo traveller

    Rooms are not air conditioned

    Small and cheap room, enough for overnight rest.

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 42

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