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Reviews of Piramida Hotel Spa & Wellness 5 stars

Sikorskiego 100, 43-100 Tychy, Poland

#24 of 24 hotels in Tychy

Guests' Choice

Review score

Based on 219 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    6.8

  • Location

    7.6

  • Facilities

    6.7

  • Staff

    7.3

  • Value for money

    6.2

  • Free WiFi

    6.7

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Showing 1 - 53

  • Reviewed: 28 August 2018

    6.7
    Overall good but need a car
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Egyptian decoration a bit overtop

    Room clean, hotel very empty, breakfast OK, location far from everything, dinner food excellent but only customer in restaurant / bar.

    Stayed in August 2018

  • Reviewed: 28 July 2018

    5.8
    Not sure what is 5 star about this place.
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast standards not maintained till the end of service, poor choice compared to other hotels. Hotel itself dated and needs updating. At dinner service, staff not interested, top up for drinks not offered, menu with desserts not offered, coffees not offered- do they want to earn any money at all? It seemed awfully quiet, now I know why! Consider playing some distant music in the reastaurant to make the dining more pleasant experience. Had better food in other hotels with same rating. The only positive is location.

    Stayed in July 2018

  • Reviewed: 24 July 2018

    9.6
    Breakfast was great. Hotel location was great... Overall GREAT....
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Would have preferred a queen or king bed, but we knew it was a double before we booked.

    Room and bathroom were nice. Breakfast was great. Hotel location was great, next to a lovely lake, with good bars and restaurant. Excellent if you have kids, the lake will keep them occupied for hours. (we didn't).

    Stayed in July 2018

  • Reviewed: 18 June 2018

    8.3
    Best in Tychy so far...
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    - Very strange Egyptian theme in hotel... Bit overdone. - Curtains in windows were not dark enough. Woke up much too early.

    - Tidy rooms and plenty of parking space. - Very friendly and professional staff. - Restaurant was not very good (maybe because of wellness theme it lacked salt and spices etc..)... Much better restaurants nearby. - Breakfast was OK and plenty of variety.

    Stayed in June 2018

  • Reviewed: 23 May 2018

    5.8
    This hotel is never ever 5 stars, maybe in 90’!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is never ever 5 stars, maybe in 90’! I have been here several times and always disapointed. The location near the beautiful lake is wonderful and the building is interesting but that is it. It is overpriced at first, you are not getting what you paid for. Restaurant is boring, with unbelievably slow service, price high, none atmosphere, no people in, but the food itself was pretty good. If you like something weird, come to see all the egypthian-like statues scaring you on every corner in this hotel. Does anybody really believe the cheap statues are cool? Today’s pain in my ass? 5 stars and wifi is not working, receptionist asking you to come downstairs and try on reception, where it worked but going back to room on 2nd floor connection failing again. After 45mins spent with tries receptionist promised to try to fix it. He did and it worked finally but just for limited period of time, returning from dinner no connection again. Damn you... And if you like to relax in shower after long day, forget it. Small shower cabine, low water pressure, temperature non-constant and the water streams pointing everywhere else except of your body... Me and my colleagues we are visiting Tychy often staying in various hotels in the town and going to Piramida only because other (better) hotels are usualy full. Improve, improve, improve! Or do some other job.

    Stayed in April 2018

  • Reviewed: 14 March 2018

    8.3
    ENERGY HOTEL
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    FACILITIES IN THE ROOM CAN BE BETTER ( COFFEE , TEA MACHINE ) TV. CANALS ,, MORE ENGLISH & SAT LATE CANALS ENGLISH INTERACTION IN THE HOTEL SINGS ( IN THE SPA...ETC) THE SPA AREA CAN BE MUCH BETTER , HOT TUBS NOT WORKING

    ITS A SPECIAL HOTEL WITH EVERY THINK , THE AREA OUT SIDE IS NICE NEAR THE LAKE VERY GOOD FOR REHABILITATING AND RELAX VERY GOOD RESTAURANT RECEPTIONIST VERY GOOD ENGLISH SPEAKING & PROF ROOM WAS EXCEL ANT

    Stayed in March 2018

  • Reviewed: 28 February 2018

    5.8
    Disappointed to be honest. Not worth the money.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was shockingly hard. Was in pain for 3 days, very thin (only 1 each) pillows, wasn’t 5 star comfort. They don’t cater for English, hotel info in every other language. Coffee was awful. Spa pool was freezing, sauna goes off every 2 minutes. Not worth visiting for the spa elements.

    Was ok location wise for our trip to Auschwitz only 30 minute drive. Was clean. Breakfast was ok.

    Stayed in February 2018

  • Reviewed: 18 February 2018

    6.7
    Hotel for short business stay at Tychy
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough choice at the restaurant and at breakfast. People do not speak very well English and some orders at the restaurant were not fully respected. Simms with single beds not comfortable. Shower too small.

    Design of the hotel in pyramid form. Cleanliness of rooms.

    Stayed in January 2018

  • Reviewed: 9 January 2018

    3.8
    Dreadful disappointment- certainly NOT 5 star!
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfriendly staff, had to ask reception to call for a waiter as nobody was around during breakfast, spa facilities closed for Christmas and New Year (not notified of this beforehand), no tea/coffee in rooms, no room service available at the time, very dated rooms with none of the usual bathroom extras, sewing kit was present but box was empty, mould in bathroom, no international TV channels (news etc).

    Lobby decor

    Stayed in December 2017

  • Reviewed: 17 December 2017

    3.3
    Dont waste your money.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small bed No trash container Very bad curtains a lot of light Bad toiletres Poor breakfast Very old small gym Way to expensive

    To expensive max 3stars

    Stayed in December 2017

  • Reviewed: 8 December 2017

    5.0
    Poor service; no wifi; bad experience as a guest
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi simply doesn't work. When addressing this issue to the receptionist, they tried to convince me that everything is ok. When proven that it isn't, and that same issue is happening at two devices (also another person standing aside confirmed it doesn't work), they said that it will work if I go back to my room. Of course it didn't. That was one of that moment when you say - 'you saw me now, and never again!'

    Stayed in December 2017

  • Reviewed: 28 July 2017

    6.7
    clean room
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Every day we ask about temperature of the pool water and they told us that is 29-30 degrade but the water was around 20 degrade not good for our little girl :(((

    clean room good breakfast nice location

    Stayed in July 2017

  • Reviewed: 18 July 2017

    5.0
    Not a 5 star hotel!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is not a 5star hotel!! We have had way better hotels in Poland for less money! The Wellness area is small and the pool is closed between 17:00 and 20:30 for locals. We used the pool in the morning and the water was way too cold so we didn't stay for long. Also we had a double bed but there was only one small duvet. At sunrise you wake up because there are no blindings. The breakfast was ok but there was no staff around. But when we got up to get some more coffee somebody took our food and other drinks away...really bad! Because those were the last bread rolls and nobody brought new ones. No facilities for coffee of tea in the room.

    Big room, we had a junior suite. Enough parking space and the hotel is located near a lake.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    10
    Great hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel! Very clean. Good breakfast. Comfortable rooms. There is a swimming pool and a small gym. It's situated at the lake. There is a lot of attractions for kids at the lake.

    Stayed in July 2017

  • Reviewed: 11 May 2017

    5.0
    Not 5 star!
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is not a 5 star hotel. Not even 3 star. It may have a pool And gym. But its sooooo small. And the pool is out of service between 1700 And 2030 Hours And used By locals. Very strange. The furniture is outdated And the bed/matras is of bad quality and small. I had a king size bed but this would be in a normal hotel a single bed. The water pressure of the shower was very bad. Very strange such hotels can claim a 5 star quality. Also very strange is that the promote a kind of medical / spiritual guy that can heal things. Very strange and not correct after my opinion.

    Clean and polite reception.

    Stayed in May 2017

  • Reviewed: 20 March 2017

    9.6
    Great price, good stay, bad wifi.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Wifi was not good. And with my lack of polish watching tv was pointless.

    The hotel is nice. Did don't try the amenities but the staff was great and so was the price.

    Stayed in March 2017

  • Reviewed: 6 November 2016

    3.3
    Over priced avoid this hotel
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 19 nights

    Breakfast poor. No real welcome from miserable staff. Not a 5 star. Even 2 stars you normally get Tea and Coffee making facilities in the room. But not here.

    Stayed in November 2016

  • Reviewed: 15 October 2018

    8.3
    Big room, very quiet and nice.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 7 nights

    Breakfast is ok.

    Big room, very quiet and nice. The hotel staff really nice and professional.

    Stayed in October 2018

  • Reviewed: 4 October 2018

    7.1
    Kitchen of the restaurant was superb!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nice hotel if you like Egyptian art imitation but a bit over the top for me.

    Kitchen of the restaurant was superb! Really good food was served.

    Stayed in September 2018

  • Reviewed: 17 September 2018

    9.6
    Peculiar structure!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    High humidity in the area, it is close to a lake

    Peculiar structure! Nice restaurant.

    Stayed in September 2018

  • Reviewed: 9 September 2018

    10
    the hotel is one of the best , quit , friendly staff...
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 4 nights

    the hotel is one of the best , quit , friendly staff helpfull excllent location on lake green area,

    Stayed in August 2018

  • Reviewed: 22 August 2018

    7.1
    Really original egyptian themed
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    a bit outdated, not worth 5 stars

    Really original egyptian themed

    Stayed in August 2018

  • Reviewed: 19 August 2018

    9.2
    Staff, location
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities

    Staff, location

    Stayed in August 2018

  • Reviewed: 4 August 2018

    10
    Service was very good!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Service was very good!

    Stayed in July 2018

  • Reviewed: 1 August 2018

    9.2
    Egyptian Delight the Pyramid Hotel
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Small bath towels

    The location was lovely on the edge on a huge lake with boating facilities and bike hire with pathways around the lake

    Stayed in July 2018

  • Reviewed: 28 July 2018

    2.5
    Should not be classified as 5 star hotel.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Should not be classified as 5 star hotel. It’s a nightmare

    Stayed in July 2018

  • Reviewed: 18 July 2018

    8.8
    Nice decor and good location by the lake.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Could be cleaner.

    Nice decor and good location by the lake. Easily accessible from main thoroughfares.

    Stayed in June 2018

  • Reviewed: 22 March 2018

    5.0
    Bed was too hard
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Bed was too hard Atmosphere in the hotel is heavy

    Stayed in March 2018

  • Reviewed: 28 February 2018

    7.5
    Good stay
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Diner. The vegetables were a bit over done.

    Clean room, proper fitness.

    Stayed in February 2018

  • Reviewed: 25 November 2017

    6.3
    No football in bar area
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No football in bar area

    Stayed in November 2017

  • Reviewed: 28 October 2017

    5.8
    5*? 15 years ago...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was 5* 15 years ago...

    Not much

    Stayed in October 2017

  • Reviewed: 17 August 2017

    10
    Excellent Hotel
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant and garden are very nice. The stuff is very helpful and friendly. Definitely recommend this hotel.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    7.1
    Apart from bad service hotel was very nice
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The service wasn't very good

    Bar and restaurant closed at 10pm when it said 11pm in brochure

    Stayed in July 2017

  • Reviewed: 25 July 2017

    8.8
    Nice hotel.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too expensive if you compare other hotels around.

    Nice hotel.

    Stayed in July 2017

  • Reviewed: 29 June 2017

    10
    Very enjoyable , .
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very enjoyable , . Great park behind hotel

    Stayed in June 2017

  • Reviewed: 23 May 2017

    7.5
    Comfortable enough overall for what we paid. Very few other guests.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 6 nights

    Single beds not so comfortable - pillows too small/soft. No coffee facilities in room.

    Good breakfast. Friendly helpful staff.

    Stayed in May 2017

  • Reviewed: 12 May 2017

    4.6
    This should be not 5 star hotel.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This should be not 5 star hotel. No shadow maker. Small bed, noisy room. Limited spa.

    Stayed in May 2017

  • Reviewed: 12 January 2017

    6.7
    No Television during all stay .
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No Television during all stay .

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 May 2016

    9.2
    There was a problem with the room no questions asked they...
    • Leisure trip
    • Couple

    The food wasn't bad but for the price it was overrated If you take the room with saperated beds they are very small luckily we get another room.

    There was a problem with the room no questions asked they upgraded our room whit no extra cost and with a big smile!

  • Reviewed: 9 February 2016

    7.5
    Restaurant staff was really nice,food was great.
    • Leisure trip
    • Couple

    Not enough staff, small wellness,small beds, safe wasn't working,beauty salon was closed, we've been told they are fully booked but no customer was actually in there. (Workers were sitting inside)

    Restaurant staff was really nice,food was great. Power pool was good. Nice view from rooms to the lake,

  • Reviewed: 24 December 2015

    7.1
    The location is great, close to a beautifull lake.
    • Leisure trip
    • Solo traveller

    The SPA facilities was not clean at all. The second issue they tell me that I need to pay extra for use the sauna and that for a 5 Star hotel!!. The swimming pool was small and there was nothing more. For a 5 star hotel it should be better than this. The employees give an excuse. The price of the restaurant is not compare with other hotels.

    The location is great, close to a beautifull lake.

  • Reviewed: 27 October 2015

    9.6
    The breakfast was lovely (especially if you like sausages!
    • Leisure trip
    • Group

    You don't expect the hotel bar to close at 11pm, and then being fussed when you arrive at the hotel at 10.50pm and ask for a beer!

    The breakfast was lovely (especially if you like sausages!), the rooms were spacious and comfortable. The top floor indoor garden was very relaxing and the food was very nice. The park and lake around the back were lovely, and there's plenty of 30p buses into town (or £3 in a taxi).

  • Reviewed: 29 August 2015

    7.1
    The size of the room and the quietness.
    • Leisure trip
    • Couple

    No box of cleanest in the room, the internet is weak, as soon as you move event inside the building you often loose the signal. Not organized for tourists, not tours to POIs, difficult for them to find you a train schedule, etc..

    The size of the room and the quietness.

  • Reviewed: 16 August 2015

    5.0
    The staff great and the pool was ok!
    • Leisure trip
    • Couple

    Totally over priced with no working air conditioning in all rooms! Food was terrible too! Staff were excellent and that is all we can say! Rooms were outdated with dirty carpets. Most facilities are broken like bikes etc....HOW IS THIS 5 stars!!!!!

    The staff great and the pool was ok!

  • Reviewed: 27 July 2015

    5.0
    Location
    • Business trip
    • Group

    Does not seem to have 5 star facilities closer to 3 star (UK). Single pillow, single towel, poor breakfast. Rooms tired. Few other guests (midweek)

    Location

  • Reviewed: 25 June 2015

    5.0
    Ambiance.
    • Leisure trip
    • Couple

    Beds too small although larger sizes shown on advertising none were in this hotel. Duvet too small did not cover the bed. No coffee making facilities in the room. Shower not serviceable in the first room and not fully serviceable in the alternative room. Toilet did not always flush. DANGER! - Fire doors held open by statues!!

    Ambiance. Helpful staff.

  • Reviewed: 9 May 2015

    10
    The location is excellent for visits to Krakow and...
    • Leisure trip
    • Couple

    A small leak of water appeared from under the bath/shower (could be Egyptian plumbing!) but it was nothing that a well placed towel couldn't cope with.

    The location is excellent for visits to Krakow and surrounding historical museums. The hotel has an Egyptian theme which is quite amusing, the room was very large with a separate sitting area from the bedroom, it was very clean and comfortable and the staff were very helpful.

  • Reviewed: 21 May 2016

    7.5
    Staff are very pleasant and helpful
    • Business trip
    • Solo traveller

    Bed was not the most comfy.

    Staff are very pleasant and helpful

  • Reviewed: 25 February 2016

    5.8
    Good food at restaurant
    • Business trip
    • Solo traveller

    Not good value for price

    Good food at restaurant

  • Reviewed: 18 November 2015

    10
    Incredible room, big bed, interesting architecture
    • Leisure trip
    • Couple

    Nope, nothing to relate to here, sorry!

    Incredible room, big bed, interesting architecture

  • Reviewed: 28 October 2015

    8.8
    Quiet friendly hotel
    • Leisure trip
    • Group

    No tea/coffee making facilities in the room

    Quiet friendly hotel

  • Reviewed: 24 September 2015

    5.8
    food have few choice, WIFI signal very bad
    • Business trip
    • Solo traveller

    food have few choice, WIFI signal very bad

  • Reviewed: 18 February 2015

    6.7
    - offer for breakfest is great
    • Business trip
    • Solo traveller

    - bath room is nor relevant to 4* hotel

    - offer for breakfest is great

There are also 19 reviews without text. These impact the overall review score.

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