A real 5 star experience, you did a great job. Spa is fantastic. The Polski smaki restaurant is amazing, I strongly recommend it.

Stayed in April 2024

The coffee was not as good as the rest, both in the room and during the breakfast. The well intentioned live music in the hotel bar on Friday and Saturday evening was too loud, a normal conversation was not possible so we chose a bar in the neighbourhood.

Great variations in breakfast, very good spa., located nearby the beach and a lot of god restaurants in the neighbourhood, specious room and bathroom, the beds are comfortable and the rom quiet, very politely staff.

Stayed in March 2024

Nothing

Above expectations! We were even upgraded to a room with partial sea view. The evening in the lobby with live music was an extra plus from my side. Everything was perfect to be honest - nothing to complain about. The spa was amazing too! So many different types of sauna to choose from!

Stayed in March 2024

Breakfast was good. You have big choice the only thing that I have seen in other hotels and want advice to add is champagne.

Everything and especially spa zone. Room was perfect and updated for free to a better one so we had a sea view. It was big enough with bath, shower and all you need for a comfortable stay. Stuff is helpful and always listen to you. English proficiency is 100%. Spa zone is the best that I have ever been (i have been in several luxury hotels as Intercontinental or Four season and it’s on the same level if not better). Spa zone is almost empty so you have your privacy. Breakfast was good. You have big choice the only thing that I have seen in other hotels and want advice to add is champagne.

Stayed in March 2024

Everything was great

Bed And breakfast were outstanding

Stayed in March 2024

Location, polite and always helpful staff. The room with ocean view was great.

Stayed in February 2024

Spa is nice but a little bit noisy in the weekend. The relaxing part of the spa with bad-chairs it is not really a quite place when there are many people that are moving around, showering, going in or out from different saunas.

A very well located 5 stars hotel, near by the beach. All personal was very helpful, customers department which I have been in contact before arriving, receptionist that wait for us after the check in hour, the restaurant and spa personal. Nice pool and spa. I liked the gym and the possibility to book trainings pass like yoga etc

Stayed in February 2024

All is the best.

Stayed in February 2024

Nothing went wrong actually, we had a very pleasant stay.

See below.

Stayed in January 2024

The WiFi needs an upgrade in the rooms

Sheraton offers a delightful experience for guests. We stayed for the fourth time in the Executive Room having a nice water view, and a warm atmosphere. Situated directly in front of the pier, the location of the hotel provides a great view of the water, the pier and the square. The staff is always very friendly, ensuring a warm welcome and attentive service throughout our stay. The club lounge adds an extra touch of luxury, offering complimentary amenities. The pool and spa are good, adding a perfect way to relax any time a day. Overall, Sheraton, Sopot combines modern style with top-notch amenities, making it a memorable destination for our family during the holidays. We will be back.

Stayed in December 2023

Taxi drivers ranking on the hotel forecourt rip customers off, driver of blac mercedes refused to go on a meter (as required by law ).it was a 2 km trip I was quoted a fix price which was double the meter price . I don't know if it is common in Sopot but certainly should not happen outside 5 *hotel

Location,size of the room and bathroom comfy bed

Stayed in October 2023

Closed pool & spa and direct access to the beach

No breakfast to comment about

Stayed in October 2023

Nothing

Location couldn’t have been better , right on the beach !!

Stayed in October 2023

in some places it feels outdated and would want renovation. but just minor things.

location, the way it was equipped in the rooms, bathroom accessories were really nice, all in hotel feels like 5 star (the way they state)

Stayed in October 2023

If your family are above you on floor 2 for example and you have floor 1 as your room level, your hotel key will not allow you to go to floor 2 with a key from floor 1 in the elevator and blocks your key also. It was a little frustrating.

Beautiful place nice staff and a warm atmosphere.

Stayed in August 2023

Had to ask for milk in the bedroom for tea, as none supplied.

Absolutely loved the location of the hotel. We booked an executive room and so had access to the executive lounge, which was fabulous. Executive lounge was really a treat, cold and hit drinks with great food and snacks. Rooms were very clean and bed super comfy.

Stayed in September 2023

The only issue, which isn’t major, they cleaned the coffee machine before closing and didn’t want to make my father some coffee because they’d have to clean it again. I know the European culture doesn’t drink coffee like we do. No big deal, but maybe just wait until it’s closing time to put it away.

Everything! I loved the room, the location, the staff, the spa that’s included with one’s stay, the breakfast, and the room service. This hotel was perfect when it rained. We enjoyed the indoor poor and got the rest and relaxation we wanted. The outside beach chairs were lovely too. I’d definitely stay here again.

Stayed in August 2023

Some noise during the night

The excellent location near the beach, the beach facilities, the breakfast

Stayed in August 2023

Great location and amazing breakfast Spa 5*

Stayed in August 2023

We were in need of a wheelchair and was told it had to be reserved. How can you reserve something you're not sure you'll need. We felt the hotel staff was not understanding our needs/requests. :-(

We looked forward to our daily breakfast, food was great, friendly staff. Hotel was closed to everything we needed. We had some rain but still enjoyed our stay there.

Stayed in August 2023

None

Service minded people. The way how they approach you. Helpful in many ways.

Stayed in August 2023

I really like the spa..

Stayed in August 2023

Like everything

Utsikt fin rom

Stayed in August 2023

Location and stuff

Stayed in August 2023