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Reviews of Hotel Aqua Sopot 3 stars

ul. Zamkowa Góra 35, Kamienny Potok, 81-713 Sopot, Poland

#16 of 33 hotels in Sopot

Guests' Choice

Review score

Based on 1116 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    9

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Showing 1 - 75

  • Reviewed: 6 July 2018

    10
    Three nights at the Hotel Aqua
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    We liked the location, and of course the breakfast. Convenient for the swimming pool and range of saunas across the road. Also handy for the train station if using public transport.

    Stayed in July 2018

  • Reviewed: 19 May 2018

    7.1
    Very close to the beach, middle class Hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Can be very loud around afternoon during hauskeeping activities. If your room is located above restaurant/terrace be aware that till 1-2 in morning you can hear all what’s happening downstairs.

    Very close to the beach, away from crowded center. Very clean room and friendly personnel. Comfortable beds.

    Stayed in May 2018

  • Reviewed: 13 April 2018

    10
    Clean hotel, friendly staff, fabulous breakfast and a short walk to the beach.
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    There were no issues during my stay.

    Friendly and professional staff. Excellent location and fabulous breakfast. Clean room and public areas. No issues.

    Stayed in April 2018

  • Reviewed: 9 January 2018

    9.6
    Really Nice place!
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The coffee..it tasted nothing Like it and the mashine made it to cold

    Staff, that our pets were very wellcome..we Brought with us 3 dogs at the dogshow in Gdansk and this was no problem at this hotel.the deluxe double room had a Nice balcony! Very good bed ,the resturent food was very very good food! Exelent dishes! The cofee and the facilities in the room is a Great ad!

    Stayed in January 2018

  • Reviewed: 10 October 2017

    6.3
    Mixed Review
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    Cleaning of the room wasn't done in the respect that the quilt was just shook up and replaced on the bed without the sheets being touched! Most days I came in and would have to re-make the bed! The pillows were put back but the sheets remained untouched! The bin wasn't emptied for the whole of our stay and we had to use a carrier bag for the extra rubbish. The bathroom was also untouched throughout our stay. Not happy!

    The room was quiet and in a nice part of the hotel looking out onto the Aqua Parkin the near distance. The bed was reasonably comfy and it was nice to have a fridge. There was plenty of space to hang your clothes and the bathroom was a nice size. Breakfast was plentiful with a good choice of cereals smoothies and coffee etc The staff were pleasant and helpful when asked anything.

    Stayed in September 2017

  • Reviewed: 22 September 2017

    9.2
    Good Hotel
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    I put do not disturb sign on the door and HK still cleaned my room, I was not very happy of that as I do not like anyone to enter my room if I am not there.

    Cosy and very clean rooms. SKM (local train) just 2 minutes from hotel with only one stop to the main city centre. To get to the beach you need to pass little forest, but quite a lot people walk through therefore I felt comfortable.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    5.4
    The hotel is very average and can work for a short stay (1-2 days) .
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    I was expecting a better value for the money. You can get a nicer /more spacious accommodation else where.

    Short distance to a beach and the train services.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    7.9
    Great location, Great staff, clean but basic facilities
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Facilities were basic, for the cost No swimming pool (have to go to the Aqua centre next door) No Bar only a fridge a reception, no Iron in the room , no safe in the room

    Staff were great and spoke several languages, facilities were clean and breakfast Buffet superb

    Stayed in August 2017

  • Reviewed: 26 July 2017

    10
    Romantic and relaxing stay in the best part of Sopot near a beautiful beach.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Nothing

    Beautiful welcome from the hotel staff with a bottle of Champagne in our room to mark our wedding anniversary. Room with a lovely balcony and delicious Polish breakfast with loads of healthy dishes to choose from

    Stayed in July 2017

  • Reviewed: 14 July 2017

    7.9
    Sopot in July
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Pillows were not comfortable. Beside that all in line.

    Great location in Sopot, very good breakfast with a wide time slot so no need to rush. Room was small, but had everything we needed. Pillows was of poor quality, beds rather comfortable. Pricey rather for what was offering, but it's Sopot in peak season, so no surprise. For next travelers recommend exploring park north from Hotel. It goes all the way to Gdynia and goes along the seashore. Really worth it to take a walk, or rent a bike from hotel.

    Stayed in July 2017

  • Reviewed: 2 July 2017

    9.2
    Perfect spot in Sopot
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Clean bright hotel with an easy walk to the beach and the Centrum area of Sopot. The breakfast was excellent. Would definitely recommend this hotel for a weekend trip to the beach.

    Stayed in July 2017

  • Reviewed: 19 June 2017

    7.9
    Breakfast was very good and diverse.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Situated about 2 km from the center of Sopot (whith restaurants and shops) but on the other hand you can easily take the train or walk along the beautiful beach to the center.

    Breakfast was very good and diverse. There was a nice playroom for small kids. Close to supermarket and train station.

    Stayed in June 2017

  • Reviewed: 17 January 2017

    6.3
    Horrible noise coming from the air condition system of the...
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Horrible noise coming from the air condition system of the restaurant. It is impossible to take a rest in the day time (from 7 a.m to 10 at night) Want to have some quiet moments, try to avoid room no 220 and next to it!

    Stayed in January 2017

  • Reviewed: 2 January 2017

    9.6
    Peaceful side of Sopot
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Strange warnings in the bathroom about counting the number of towels in the room. Why do they treat guests as thieves?

    Great location, near SKM train station but quiet and peaceful area, close to the Park Północny spreading to Gdynia Orłowo and beautiful beach just a few steps away. Diversed and nutricious breakfast.

    Stayed in January 2017

  • Reviewed: 27 December 2016

    8.8
    Good hotel, reasonable price
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    A bit far from Sopot center, walking distance 2km, which can be very far, if you had few drinks ;-)

    Helpful staff, comfortable bed, clean room, good value for price. Small parking place in front of the hotel, but it's free.

    Stayed in December 2016

  • Reviewed: 12 September 2016

    7.5
    Our stay at Best Western Aqua
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Food nice but more expensive than most restaurants in Sopot so mostly ate out. Was pricey when we asked about keeping room a few hours longer until we left for airport, there was a room for storing luggage though.

    Location good for local train to Sopot and Gdansk. Would stay here again. Had nice terrace for relaxing with a drink and book.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    9.6
    friendly staff, clean rooms, very comfortable
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    coffee maker too slow in breakfast time. people line up for coffee and takes about 2 minutes to make cappuccino. and more English channels in the TV

    friendly staff, always helpful. good breakfast

    Stayed in August 2016

  • Reviewed: 16 June 2018

    7.5
    I was happy overall. Thank you.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a little out of the way.

    Breakfast was very good.

    Stayed in June 2018

  • Reviewed: 16 April 2018

    10
    Very nice hotel, near the Baltic sea.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel, near the Baltic sea. Breakfast is amazing

    Stayed in April 2018

  • Reviewed: 21 February 2018

    10
    Fantastic breakfast and well-trained personnel made my stay...
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    Fantastic breakfast and well-trained personnel made my stay magnificent:-)

    Stayed in January 2018

  • Reviewed: 25 January 2018

    9.6
    I didn’t have a bath tub in a room
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t have a bath tub in a room

    Stayed in January 2018

  • Reviewed: 13 December 2017

    8.8
    Stuff
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Restaurant

    Stuff

    Stayed in November 2017

  • Reviewed: 27 November 2017

    10
    Im coming back
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Fantastic breakfast, so much good food.

    Stayed in November 2017

  • Reviewed: 17 October 2017

    7.5
    The room is very small so it's not a convenient place to...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The room is very small so it's not a convenient place to stay if the weather is poor.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    8.3
    - breakfast with a lot of types of dishes
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    - small parking outside, you never know if there will be place for you - price for breakfast

    - breakfast with a lot of types of dishes

    Stayed in September 2017

  • Reviewed: 4 October 2017

    10
    We loved the atmosphere in town!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    We loved the atmosphere in town! Didn't spend too much time in hotel, but during the time we were there it was good!

    Stayed in September 2017

  • Reviewed: 2 October 2017

    5.4
    Location near seaside.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms, no even small fridge. Poor number of parking spoots.

    Location near seaside. Playroom for kids.

    Stayed in October 2017

  • Reviewed: 12 September 2017

    9.2
    Very friendly n helpful.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly n helpful. Coming back with my KIDS next yr.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    7.5
    The restaurant was excellent.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    I'm not a fan of one big blanket on the bed. I like a sheet and blanket. Also the shower was really small.

    The restaurant was excellent.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    7.5
    We visit Sopot!!Very nice city!!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very comfortable the bad!!

    Stayed in August 2017

  • Reviewed: 17 August 2017

    9.2
    9/10
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    There were no pancakes during breakfast time...Meanwhile all other hotels it has.

    Stayed in August 2017

  • Reviewed: 24 July 2017

    9.6
    Excellent breakfast.
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast. Nice equipped and cozy rooms but noisy. on 1 st floor all noise is heared from reception and corridoor.

    Stayed in June 2017

  • Reviewed: 6 July 2017

    10
    Nice stay in Sopot
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is modern and very clean.Breakfast very good and rich

    Stayed in June 2017

  • Reviewed: 1 July 2017

    10
    4,6
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Sometimes rain

    Nice breakfast and comfortable beds

    Stayed in June 2017

  • Reviewed: 3 June 2017

    6.7
    Next to the Aquapark.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Weak lightings in the bathroom. Shower is very tiny.

    Next to the Aquapark. Good breakfast, friendly waitresses.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    9.6
    Very good location
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Very good location

    Stayed in March 2017

  • Reviewed: 20 March 2017

    8.3
    Place near the sea, room, breakfast.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    -

    Place near the sea, room, breakfast.

    Stayed in March 2017

  • Reviewed: 15 March 2017

    9.2
    Great coastal hotel
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Noise from adjacent room, they had a small child - could have been better soundproofing

    Great Dinner and breakfast, comfortable room

    Stayed in March 2017

  • Reviewed: 13 March 2017

    8.3
    Blisko do morza, blisko do aqua parku,
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Blisko do morza, blisko do aqua parku,

    Stayed in March 2017

  • Reviewed: 26 January 2017

    9.6
    2 min walk to Aquapark
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A good standard if hotel , excellent Value for the price with a descent breakfast . A 2 minute walk from Sopots excellent Aquapark

    Stayed in January 2017

  • Reviewed: 9 January 2017

    10
    Cosy room, clean, quiet, close to the beach, close to train,...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    not applicable

    Cosy room, clean, quiet, close to the beach, close to train, next to aquapark, good price!

    Stayed in January 2017

  • Reviewed: 23 December 2016

    10
    Very good brakfast, fast internet, clean rooms.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights

    Very good brakfast, fast internet, clean rooms.

    Stayed in December 2016

  • Reviewed: 23 December 2016

    10
    Very good breakfast, lot of stuff.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Very good breakfast, lot of stuff. Clean rooms and fast internet.

    Stayed in November 2016

  • Reviewed: 11 October 2016

    7.1
    Nice food spread at breakfast
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Food left uncovered and flies all over it!

    Nice food spread at breakfast

    Stayed in September 2016

  • Reviewed: 26 September 2016

    8.3
    Breakfast was wonderful, hotel is close to a promanade and...
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom a bit old style, underground parking exit definitely too narrow.

    Breakfast was wonderful, hotel is close to a promanade and the beach.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    6.7
    location, nice stuff, clean room
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    location, nice stuff, clean room

    Stayed in August 2016

  • Reviewed: 8 August 2016

    7.1
    PyttyCup in Poland!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Half of the bed was changed and only one towl was changed in cleanup!?!

    Rooms

    Stayed in August 2016

  • Reviewed: 7 August 2016

    9.2
    Staff, service, breakfast
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    nothing to say

    Staff, service, breakfast

    Stayed in August 2016

  • Reviewed: 25 July 2016

    10
    Very kind and helpful staff.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very kind and helpful staff.

    Stayed in June 2016

  • Reviewed: 24 July 2016

    9.6
    Great
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No parking space for car with trailer, but this is ok.

    Great hotel, nice staff.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 April 2016

    6.7
    breakfast is very good
    • Leisure trip
    • Group

    mattress is soft and thin. If you will try to sit on the side of the bed you can feel the wooden frame under the mattress. Even when you have double bed you are provided with two small blankets. Sleeping is uncomfortable.

    breakfast is very good rooms are recently renovated and clear

  • Reviewed: 9 February 2016

    8.3
    If You gonna stay a bit far from the crowded pier of Sopot,...
    • Leisure trip
    • Couple

    If You gonna stay a bit far from the crowded pier of Sopot, You are in the right place. It takes 15-20 min to the pier taking a walk through amazing surrounding of forest close to the beach. We were more than satisfied with this localization. If you looking for a party or having a drink in the midnight, forget it. Small bar is closed at 10 pm.

  • Reviewed: 31 August 2015

    9.2
    I like a friendly staff, Ewa who is patience with customers...
    • Leisure trip
    • Couple

    Not bad experience at all.

    I like a friendly staff, Ewa who is patience with customers who don't speak Polish. It is a nice, small hotel. Good breakfast- I missed salmon.

  • Reviewed: 26 August 2015

    9.2
    Clean, exceptionally comfortable and quiet, great location a...
    • Leisure trip
    • Couple

    Getting out of the underground garage was a challenge every time :) the door started closing each time my car approached the very exit, I had to go back and ring the bell for the staff to open the gate. They have a camera in the garage, but not using it to see whether I have left or have have issues.

    Clean, exceptionally comfortable and quiet, great location a bit away from Sopot center (which was a plus!)

  • Reviewed: 20 August 2015

    6.3
    Nice modern hotel good location
    • Leisure trip
    • Couple

    Didn't. Have clean tea cups .. Didn't wash them day before and same with glasses // and run out of. Toilet paper as well

    Nice modern hotel good location

  • Reviewed: 29 July 2015

    8.3
    Very friendly staff, great location near Aqua Park and close...
    • Leisure trip
    • Couple

    Underground parking has a very narrow gate, very difficult to enter even with quite a small car, prices in the restaurant bit too high, paid 18zl for a smoothie that wasn't even nice

    Very friendly staff, great location near Aqua Park and close to the beach, delicious breakfast with seasonal fruit and great selection of Polish dishes

  • Reviewed: 7 July 2015

    6.3
    We liked the location of the hotel (it's a nice walk...
    • Leisure trip
    • Couple

    We paid extra for a Deluxe Double which was advertised as having a double bed. However, when we checked in, the room looked like what was advertised for their Twin for two people. When I went to the front desk to complain, the woman told us that if we wanted double beds, we should have written it in the comments. When we asked to switch to the room next to us with a bath tub and the double bed (Room 121), they informed us that all the rooms are the same except for the one we requested to switch to. Don't pay extra for the Deluxe!!!

    We liked the location of the hotel (it's a nice walk through the forest to the beach) and the breakfast was great.

  • Reviewed: 22 February 2015

    9.6
    I really enjoyed staying at Villa Aqua.
    • Leisure trip
    • Solo traveller

    The shower was a bit weird - there's no basin, so you're standing on the floor with just a curtain around you. It was still very clean, but it's not the most appealing design.

    I really enjoyed staying at Villa Aqua. The rooms are great, staff are friendly and the hotel is very clean, modern and tidy. It's 2 min away from the sea and 2 min away from the overground (SKM) station.

  • Reviewed: 22 April 2016

    5.8
    The breakfast was very nice ,esp the eggs
    • Leisure trip
    • Family with older children

    Didn't think much of the restaurant

    The breakfast was very nice ,esp the eggs

  • Reviewed: 22 March 2016

    10
    Not far from the hotel to the sea,15mins to the center of...
    • Business trip
    • Group

    No slippers..

    Not far from the hotel to the sea,15mins to the center of Sopot.

  • Reviewed: 17 March 2016

    8.3
    Location, free parking.
    • Business trip
    • Solo traveller

    Only four person in restaurant and I waited half hour for order.:(

    Location, free parking.

  • Reviewed: 30 January 2016

    7.5
    Good for short business stay.
    • Business trip
    • Solo traveller

    Good for short business stay.

  • Reviewed: 13 December 2015

    9.6
    Location.
    • Business trip
    • Solo traveller

    Price

    Location.

  • Reviewed: 7 December 2015

    8.3
    awesome breakfast, very clean, small and cozy
    • Business trip
    • Solo traveller

    relatively far from Sopot's centre, at night walking through the forest is not the nicest one...

    awesome breakfast, very clean, small and cozy

  • Reviewed: 21 October 2015

    9.6
    Good bed.
    • Leisure trip
    • Group

    Dinner look good on a plate but does not fill the stomach.

    Good bed.

  • Reviewed: 3 October 2015

    8.8
    Excellent food.
    • Leisure trip
    • Couple

    Rather small room but adequate

    Excellent food. Fantastic breakfast

  • Reviewed: 11 September 2015

    8.3
    Quiet small hotel.
    • Leisure trip
    • Couple

    Just a little far out of town, but enjoyed a walk there and back into the centre.

    Quiet small hotel. Excellent breakfast.

  • Reviewed: 8 September 2015

    9.2
    location
    • Leisure trip
    • Couple

    small rooms

    location

  • Reviewed: 10 August 2015

    8.8
    Good location near Aquapark and the beach.
    • Leisure trip
    • Family with young children

    Good location near Aquapark and the beach. Walking distance to Sopot City Center.

  • Reviewed: 27 July 2015

    7.9
    Great location, short walking distance to beach and Sopot...
    • Leisure trip
    • Couple

    Great location, short walking distance to beach and Sopot "centrum". Railway station just across the street. Top quality breakfast.

  • Reviewed: 7 July 2015

    10
    Close to the sea
    • Leisure trip
    • Solo traveller

    Close to the sea

  • Reviewed: 26 April 2015

    8.3
    Breakfast was amazing!
    • Leisure trip
    • Couple

    Location- place is 20min walk from downtow but really close to the beach

    Breakfast was amazing! Truly helpful staff.

  • Reviewed: 14 April 2015

    9.6
    Comfort, place, area.
    • Leisure trip
    • Couple

    Price of breakfast, could be cheaper.

    Comfort, place, area.

  • Reviewed: 19 March 2015

    9.6
    All very good!
    • Business trip
    • Solo traveller

    All very good!

  • Reviewed: 12 March 2015

    7.9
    comfort
    • Leisure trip
    • Couple

    litle noise

    comfort

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