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Reviews of Hotel Warszawa Spa & Resort 3 stars

Zdrojowa 1, 16-300 Augustów, Poland

#3 of 15 hotels in Augustów

Guests' Choice

Review score

Based on 667 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.8

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Showing 1 - 75

  • Reviewed: 15 October 2018

    10
    Room was clean.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was paid. There’s an option for non-paid, non-secured.

    Room was clean. Good WiFi. Food in the restaurant was fine. Quiet place. A lot of mirrors in the room - 4 :)

    Stayed in October 2018

  • Reviewed: 26 September 2018

    7.1
    The view from the room window was stright to the lake
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The spa closed earlier than they should. And steam souna was not working at the time. Also, the parking of a car is not for free. For one night it’s about 9eur. I understand when hotel is in the city center and has a small parking space, but in this case it should be free for hotel guessts.

    The view from the room window was stright to the lake

    Stayed in September 2018

  • Reviewed: 9 September 2018

    5.8
    Overpriced and worn out hotel rooms - needs refreshing. Nothing really - just average
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Old and worn out facilities, bed linen with holes, dark corridors where you need to navigate by hands because there are just no lights working, janitor who starts revving his angle grinder and leaf blower 8 am in the morning under my window for no reason at all, overpriced, only a hazy recollection of the hotel it used to be years back - nothing executive beside the price. Guys - you can do it better. Put some effort in.

    Many pillows, location and surrounding nature, parking(very pricey still)

    Stayed in September 2018

  • Reviewed: 8 September 2018

    9.2
    Only problem was wi fi
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wi fi was a problem. The front desk sent an email to the tech people and that helped some guests,but not me. Finally late at night I could get it to work Beach 1km from hotel no pool, jacuzzi in dark spa area.only male massage therapist.

    Large room with sitting room. All very modern

    Stayed in September 2018

  • Reviewed: 18 August 2018

    7.5
    Great rejuvenating stop off
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Most of the hotels including this one seem keen on using coffee machines now. I don't like them so much - coffee's awful and it seems very time consuming if you hit peak breakfast time. Somewhat challenging discussion in the spa - I just wanted nail varnish taking off as it was looking a bit tatty: they couldn't do that but could give me a full manicure which included new polish. I didn't want new polish so asked if they could do the manicure without putting new polish on, but they wouldn't/couldn't, even though they would have to take the old off to put on the new. Anyone else see the logic?

    Convenient location for onward journey. Purposely chose a spa hotel. Delightful person on reception on arrival. Really nice fish dinner and decent breakfast. Enjoyed a good spa bath and a massage.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    8.3
    Very good stop on the long trip.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The room was absolutely too small for the money called.

    Very nice location. The breakfast was large and very tested. Very special regards to the restaurant staff. Very nice and professional staff. The facilities has historical scent, what we have liked.

    Stayed in July 2018

  • Reviewed: 5 August 2018

    8.3
    Great if you like this kind of places
    • Leisure trip
    • Family with young children
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Somehow, I didn’t get excited about the place. Probably lacked personality... but objectively it’s a good place, though quite expensive.

    The sauna was good. Not great or big, but clean and highky enjoyable.

    Stayed in August 2018

  • Reviewed: 1 August 2018

    10
    Excellent hotel in a wonderful location.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Excellent hotel in a wonderful location. We had been there before and are looking forward to come back again. Sumptuous and delicious breakfast! Ample opportunities for walking, doing sports and relaxing. Great restaurant to have dinner.

    Stayed in July 2018

  • Reviewed: 28 July 2018

    7.9
    Solid perfomance, well organized
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Staff was professional rather than friendly. Missing sweet food at breakfast, maybe more fruit too

    Late serving restaurant (after 22h) good general performance, lake facilities

    Stayed in July 2018

  • Reviewed: 26 July 2018

    5.4
    Dirty towels, poor spa and noisy outside during the night.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    AC didn’t work and it was unbearably hot at night. The towels in our bathroom were dirty, SPA facilities were quite poor as well. The worst part was the noise outside the hotel - the music was blasting until 3 am in the morning. It was impossible to rest. FYI - parking is not free at the hotel.

    Great location, staff was lovely and attentive.

    Stayed in July 2018

  • Reviewed: 19 July 2018

    6.7
    The room was excellent
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The lady at the reception when we arrived was noticeably unfriendly, made us feel unwelcomed due to having a booking through this website. No introduction of the facilities (spa, breakfast location). Additional fee applied for children over 4 (and again, the lady made us feel extremely unwelcomed while announcing that), also for parking.

    The room was excellent

    Stayed in July 2018

  • Reviewed: 12 July 2018

    10
    Thoroughly enjoyed our stay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Used the paid hotel parking under the trees, in the morning the car was covered in sticky sap.

    Very comfortable attractive room with balcony and lake view. Food at dinner was very good but breakfast was superb! Spa services, whilst good, were a little expensive.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    9.2
    Great breakfast
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was very good but the price. Individual toilettaries like soap, lotion and shampoo as well as slippers and bathrobes are necessary for this spa hotel.

    Fabulos breakfast, nice staff, great location.

    Stayed in July 2018

  • Reviewed: 8 July 2018

    9.2
    The location is perfect!
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The air-conditioning was under maintenance, so the room got very warm at night under the duvet cover. It would have been nice to either have airconditioning or a lighter sleeping cover.

    The location is perfect!

    Stayed in July 2018

  • Reviewed: 8 July 2018

    6.7
    Beware of wedding parties!
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beware of wedding parties. Despite positioning itself as a "SPA" and "resort" hotel, it turns out to be an average provincial hotel without the smallest regards to its guests needs, if there hapens to be a chance to get a fat payment for wedding party arrangements. We spent a sleepless night with loud banging music till 4 o'clock in the morning, with wedding guests talking and smoking beneath our window, with cars coming and going throughout all the night - making it short, the weekend that we spent there in Augustow was definitely ruined by wedding party night in the hotel. By the way the staff even didn't feel obliged to apology or say "sorry" for what happened...

    Nice location.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    7.5
    Amazing breakfast, cocktail s in atrium bar, and beautiful...
    • With a pet
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too soft matrasses,small spa zone, and massage are qiute cheap, but also nothing special at all...

    Amazing breakfast, cocktail s in atrium bar, and beautiful outside view. Helpful staff;)

    Stayed in June 2018

  • Reviewed: 28 June 2018

    5.8
    The location is not in the city center, but it's next to...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    We lived next to the lake but it's so hot. No air conditioner. They gave us 2 fans at the end. The dinner is a bit expensive. All other equipment besides Jacuzzi and Sauna need to be paid, even a ping pong! You need to rent it. We thought they are including in the price but no...To rent a bike is also pretty expensive...... We supposed that this hotel have higher price than others, something more things will be included, not unfortunately, no.

    The location is not in the city center, but it's next to the lake. You can drive here or take the taxi. The bed is very comfortable. The breakfast is very good.

    Stayed in June 2018

  • Reviewed: 28 May 2018

    9.6
    Breakfast offer was excellent.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Breakfast offer was excellent. The only minus, quite big one, the food, which was supposed to be warm was actually cold although it was put in INOX basin.

    Stayed in May 2018

  • Reviewed: 12 May 2018

    9.6
    Very well situated hotel with quite big rooms and excellent...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Table tennis in the lobby just by the room...

    Very well situated hotel with quite big rooms and excellent bed. A rich breakfast buffet must gratify anyone.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    6.3
    Breakfast was superable .
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Was surprised that in the room next to the bed was sliding doors to bathroom which you cant even close till the end, so if You are with partner-You lay in the bed and wach partner doing things in bathroom. And I expect from SPA hotel that bathrobe is for free, not for additional cost.

    Breakfast was superable .

    Stayed in May 2018

  • Reviewed: 13 November 2017

    8.3
    The location of the hotel is just perfect.
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 2 nights

    the breakfast is a little over pricey.

    The location of the hotel is just perfect. You may already see the lake from the hotel's bar or restaurant. perfect to get away from the rush of the city to relax. salt cave is amazing.

    Stayed in November 2017

  • Reviewed: 8 September 2017

    10
    Extrememely relaxing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    Coffee / tea facilities not available in the room, other than this the room was very well equipped.

    Hotel is in a beautiful location, within easy walk of the town and water based sporting activities. The Spa was easy to book and was good value. The breakfast included had a good choice and served over a long period so there was no rush in the mornings.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    7.1
    Great spa section with wide choice of massages and sessions.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was not so great, small portions and not so tasty, lack of regional food and quite pricy (good for breakfast though). Walls are not thick and poorly isolated so I could hear noises from the corridor or rooms around

    Great spa section with wide choice of massages and sessions. Very nice, peaceful and green area. Friendly stuff ready to help.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    8.8
    Nice time
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionists. No smile, no pleasure... Prices for water entertainments is inadequate (in the port near hotel).

    Restaurant a'la carte. SPA massage (masseur man) Big room with 2 balloons. Waitress from Ukraine in the restaurant was very professional! Thanks for great dinner time!

    Stayed in August 2017

  • Reviewed: 21 August 2017

    9.2
    perfect location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Hotel staff is perfect. Restaurant personal is ok . But bar personal need to be trained to speak other languages not only Polish and some good manners.

    perfect location

    Stayed in August 2017

  • Reviewed: 17 August 2017

    5.4
    Dissapointed, bad price/quality ratio
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unpleasant staff, not polite with guests at reception. When leaving, doublechecked via walkie-talkie with housekeeper whether mini-bar was not used and that was done in our presence! Never have had such experience even in most weird hotels. Wifi is for free, but you have to register by giving email and confirming usage agreement that hotel has right to collect all data you transfer via wifi (emails, passwords, personal data, bank log-in info not excluded) for 'marketing reasons'. What kind of marketing are they doing then I don't know, but at least I want someone to observe and collect my internet traffic with sensitive data. Non-smoking rooms, but someone in balcony close to ours was smoking and the smear was pouring through our room's open window. Quite pricey rooms, but for parking charged additionally and again feels like every guest is not trusted - receipts, stamps, deliverance of stamped receipt to security. Quite funny attitude to guests - like everyone is potential stealer and conman - real post-soviet mentality.

    Quite decent location

    Stayed in August 2017

  • Reviewed: 30 July 2017

    6.3
    Soft bed, breakfest, buffet, clearness
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff wasn't friendly, in the bathroom wasn, t elementary bathroom set! Only soap and towels in spa resort hotel!!!!

    Soft bed, breakfest, buffet, clearness

    Stayed in July 2017

  • Reviewed: 7 July 2017

    8.8
    A nice place to rest from a day on the road.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Barmaids mood needed some improvement at the time there. Interior design needs to be updated, especially carpets in the corridor.

    Despite that we arrived around 10 in the evening the restaurant was still serving warm and tasty food. Rooms were clean and spacious and beds very comfortable. Breakfast is abundant. Surroundings of the hotel are nice, would stay a night more to discover the lake on boat. Good place to stay overnight or more.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    8.3
    Worth to spend weekend
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    I would have liked they were reading additional notes in the order. But not a big thing actually.

    Great breakfast like in 90s. Cosy room, pretty cool SPA with well working staff. English speaking staff in reception. Adorable surroundings, fresh air.

    Stayed in June 2017

  • Reviewed: 6 March 2017

    7.5
    Very nice location.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Due to its location this hotel is probably great for a spa break or summer weekend but we do not recommend it for an overnight stop in the winter. Our daughter received a nice warm single room, we were given a room that smelt of smoke and asked to be changed, the staff agreed very quickly, the second room was better but very cold and despite turning the small radiator on remained that way all night, there was no additional heat in the bathroom. . Price was high for an overnight stay in winter, we feel prices should be changed to reflect the season. We were asked for 100 PLN for our small dog!!!!, we expressed our shock and eventually they reduced this to 30PLN. All in all we consider this hotel over priced for a brief stop, this may be different for a longer stay when all facilities are open. Our room looked a little aged. The bed was soft.

    Very nice location. Reception staff very nice, helpful and friendly. Lakeside location which must be nice in summer. Our daughter received a very well designed single room.

    Stayed in March 2017

  • Reviewed: 30 December 2016

    8.8
    The hotel was in the woods.
    • With a pet
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    We didn't get to stay longer.

    The hotel was in the woods. It was a nice place to walk our dog. It was beautiful place. There was a lake right out back.

    Stayed in December 2016

  • Reviewed: 23 October 2016

    9.2
    In a wonderfull surounding with forests and lakes a very...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Τoo small beds and no free coffee in the room.

    In a wonderfull surounding with forests and lakes a very nice hotel. Spacious clean room with extra space with sofa. A balkony with lake view. Personel very polite and service very fast. In this price range best value.

    Stayed in October 2016

  • Reviewed: 18 October 2018

    10
    Nice location, modern and comfortable rooms, great breakfast.
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice location, modern and comfortable rooms, great breakfast.

    Stayed in October 2018

  • Reviewed: 28 September 2018

    9.2
    All is really fine there!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The only small flaw is they now let pay for parking, once there were parking places for free

    All is really fine there!

    Stayed in September 2018

  • Reviewed: 3 September 2018

    8.8
    Great space in the room and good location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant and food was mediocre and not the most friendly of staff .

    Great space in the room and good location

    Stayed in August 2018

  • Reviewed: 19 July 2018

    7.1
    The room was good, but it was noisy at night
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The air conditioner did not work, noisy bar at night

    Excellent location

    Stayed in July 2018

  • Reviewed: 29 June 2018

    7.1
    The room, location.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Overpriced parking, no air conditioning.

    The room, location.

    Stayed in June 2018

  • Reviewed: 22 June 2018

    2.5
    Close to the lake
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to the lake

    Stayed in June 2018

  • Reviewed: 23 May 2018

    9.2
    Room looking quite expensive by interior.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelling strangely.

    Room looking quite expensive by interior.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    9.6
    SPA, dinner at restaurant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Mosquitos OUTSIDE the hotel; lack of champagne at breakfast :)

    SPA, dinner at restaurant

    Stayed in May 2018

  • Reviewed: 8 May 2018

    9.2
    Stunning Views and Beautiful nature!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    The double single-beds for us, as a couple, wasn't very enjoyable.

    Great breakfast with many options to choose from!

    Stayed in May 2018

  • Reviewed: 18 February 2018

    10
    Thank you,we will come back 😊
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Too soft bed 😊

    The staff was perfect,food delicious

    Stayed in February 2018

  • Reviewed: 9 January 2018

    8.8
    Really liked the restaurant.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Really liked the restaurant. It has beutifull view, and quite good menu.

    Stayed in December 2017

  • Reviewed: 18 December 2017

    10
    !!!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Free parking

    !!!

    Stayed in December 2017

  • Reviewed: 8 December 2017

    6.7
    Nice location and spacious, modern rooms.
    • Business trip
    • People with friends
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    Level of cleanliness can be better for sure! The steam sauna did not work.

    Nice location and spacious, modern rooms.

    Stayed in December 2017

  • Reviewed: 28 October 2017

    10
    Wonderful staff, great location, very comfortable rooms!
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful staff, great location, very comfortable rooms!

    Stayed in October 2017

  • Reviewed: 16 October 2017

    7.1
    Great location and breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive though old infrastructure

    Great location and breakfast

    Stayed in October 2017

  • Reviewed: 3 October 2017

    9.6
    Very comfortable and friendly stay.
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    Room could have been cleaner.

    Very friendly and efficient staff, excellent food, easy to find and in a beautiful spot.

    Stayed in October 2017

  • Reviewed: 11 September 2017

    10
    Perfect and sunny weekend
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect,room,breakfast and especialy lady in the recepcion,thank's :)

    Stayed in September 2017

  • Reviewed: 23 August 2017

    7.9
    Nice and clean hotel with very good breakfast.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A limited numbers of free parking spaces.

    Nice and clean hotel with very good breakfast. Really big selection.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    8.3
    Good, goog, good.....
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very popular. Book in advance

    Location is great.

    Stayed in July 2017

  • Reviewed: 6 August 2017

    8.8
    Fresh air in the forest, peaceful and quiet.
    • Solo traveller
    • Triple Room
    • Stayed 1 night

    Fresh air in the forest, peaceful and quiet.

    Stayed in July 2017

  • Reviewed: 22 July 2017

    7.1
    Was nice
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Food prices

    Beds amazing

    Stayed in July 2017

  • Reviewed: 10 July 2017

    9.2
    great breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    great breakfast

    Stayed in June 2017

  • Reviewed: 9 July 2017

    9.6
    Great place and service but poor and not tasty breakfast.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Great place and service but poor and not tasty breakfast.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    8.8
    Very pretty.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The neighbors had a noisy party. An unfriendly bartender, the rest of the staff was very nice.

    Very pretty. Nice walking in the area near the hotel.

    Stayed in June 2017

  • Reviewed: 26 June 2017

    7.5
    Lovely location, peaceful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    hate the scenario of having to push together two single beds

    Lovely location, peaceful

    Stayed in June 2017

  • Reviewed: 26 June 2017

    8.8
    Good for quite rest with varoius activities
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not clean jacusi.

    Nice , cute place , close to water , in forest. Good breakfast , good restaurant.

    Stayed in June 2017

  • Reviewed: 25 June 2017

    10
    Pleasant stay and a good night sleep
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Most comfortable double bed i have ever slept in, so were the blanket and the pillows. Staff very friendly and helpful. Breakfast was great.

    Stayed in June 2017

  • Reviewed: 24 May 2017

    10
    Everything was perfect: staff, room size, environment,...
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    Everything was perfect: staff, room size, environment, restaurant and breakfast. Great Poland

    Stayed in May 2017

  • Reviewed: 16 December 2016

    9.6
    Great staff, comfy bed, amazing location at the lake!
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Great staff, comfy bed, amazing location at the lake!

    Stayed in December 2016

  • Reviewed: 13 December 2016

    8.8
    Excellent breakfast.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Pity that SPA does not work on Sunday after 15PM

    Excellent breakfast.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    9.6
    lovely setting by the lake and forest so great if you want...
    • Leisure trip
    • Family with older children

    long way from other food options. spa is quite small

    lovely setting by the lake and forest so great if you want peace & walking or boating but along way from restaurants other than in house dining.

  • Reviewed: 10 January 2016

    7.1
    The room was nice
    • Leisure trip
    • Family with older children

    Communication skills of staff, parking was very strange - we were sent back to the hotel to get a stamp on the parking ticket, the door lock of our room did not work correctly, no any food possible at 11 pm

    The room was nice

  • Reviewed: 15 September 2015

    9.6
    Rooms are spacious and clean, comfortable beds.
    • Business trip
    • Group

    Ventilation system may be not adequate during the hot weather (there is no air conditioning).

    Rooms are spacious and clean, comfortable beds. Staff is friendly and professional. Breakfast buffet is excellent. Hotel is located in a very picturesque place. Secure parking.

  • Reviewed: 29 August 2015

    10
    The absolute professional help that Bożena gave us.
    • Leisure trip
    • Family with older children

    There's absolutely nothing!

    The absolute professional help that Bożena gave us. We booked for 23rd, came on 22nd (our big mistake). No problem, no questions asked. We got our room. Perfect! As always the breakfast was a treat!

  • Reviewed: 27 August 2015

    9.2
    The very comfortable hotel on the lake Nеско with beautiful...
    • Leisure trip
    • Couple

    The very comfortable hotel on the lake Nеско with beautiful ECO recreation area, and also there are many paths for walking and cycling. The friendly staff and excellent breakfast. In the rooms with balcony you'll get a wonderful view on the lake. Undoubtedly we'll come back again.

  • Reviewed: 10 August 2015

    7.9
    Staff was polite and efficient, room is reasonably large,...
    • Leisure trip
    • Group

    Sound isolation could be better. Looking at the room, clearly they've gone into lot of effort (and money) for high quality equipment, yet the doors are so thin you can hear everyone walking though the corridor. WiFi has limited range and it is somewhat unstable.

    Staff was polite and efficient, room is reasonably large, clean and generally nice. We've got also balcony, which offers a bit limited view over the lake. Breakfast is very good, plenty of choices and generally good quality. We also had dinner in the restaurant and it was very good. Probably one of the best hotels in the area.

  • Reviewed: 31 July 2015

    8.3
    Nicely located next to lake with avid opportunities for...
    • Leisure trip
    • Family with young children

    Spa doesn't open until 4 pm on most days.

    Nicely located next to lake with avid opportunities for recreation and relaxation. Can fanthom coming here with spouse only in order to get more value for money. Good breakfast, more like a four star hotel. Good and cheap parking.

  • Reviewed: 29 July 2015

    9.6
    very professional, helpful and hospitable staff, excellent...
    • Leisure trip
    • Family with older children

    very professional, helpful and hospitable staff, excellent location, really rich and tasty breakfast (farm cheese - must try!), comfortable room, quite and peaceful area, very good restaurant, excellent cleanliness, very good value for money, secured parking in front of the windows. The best hotel and service in Poland on my experience for this price!

  • Reviewed: 26 July 2015

    9.6
    The room was quite large, very clean and quiet.
    • Leisure trip
    • Couple

    Nothing

    The room was quite large, very clean and quiet. The Restaurant offers good dishes at very reasonable prices. Breakfast was excellent. The Hotel is a good starting point for Biebrza marshes (about 60 min), Wigierski Park (40 min) and the Mazurian lakes (90 mins).

  • Reviewed: 15 May 2016

    7.9
    Hotel doesn't provide free parking for all guest
    • Leisure trip
    • Couple

    Hotel doesn't provide free parking for all guest

  • Reviewed: 12 May 2016

    10
    Nice room in a peaceful and beautiful place
    • Leisure trip
    • Couple

    Nice room in a peaceful and beautiful place

  • Reviewed: 5 May 2016

    9.2
    Great location, great people
    • Leisure trip
    • Couple

    Great location, great people

  • Reviewed: 10 April 2016

    4.2
    Nothing spectacular to mention
    • Leisure trip
    • Couple

    Staff doesn't care and won't help. Wi-Fi doesn't work. Could be cleaner. Not worth the money.

    Nothing spectacular to mention

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