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Reviews of Novotel Wrocław City 3 stars

Ul. Wyscigowa 35, Krzyki, 53-011 Wrocław, Poland

#82 of 117 hotels in Wrocław

Guests' Choice

Review score

Based on 702 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    7.6

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    8.2

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Showing 1 - 51

  • Reviewed: 8 January 2018

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    well, ...the room quality could be better... all rather oldish... worn out/ stains on carpet etc.... needs to be renovated if not now then soon!

    convenient location i.e. close to A4

    Stayed in December 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Definitely a good choice if you travel by car and need to depart early. Not close to the city center, but in that case it is actually good. Easy to approach, nice people, and very good breakfast offered.

    Stayed in October 2017

  • Reviewed: 21 August 2017

    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    Old communist hotel, not renovated, smelly, dirty rooms, wooden broken windows, NO A/C :( - THIS IS DEFINITELY NOT WHAT BRAND NOVOTEL STANDS FOR. Also, breakfast v. poor as compared to other Novotels; moreover not enough staff on Saturday (weekend with a mass event nearby, so hotel crowded...). Very disappointed :(.

    Staff being friendly

    Stayed in August 2017

  • Reviewed: 28 July 2017

    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night

    restaurant - raspberry cheesacake was neither cheescake (something white that was tough to cut even with the knife) nor had any raspberries (only strawberries) and they should have a look how Pavlova should like like and taste like.

    fine breakfast

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was not for free.

    Very nice location, not to close to the city centre but simultaneously not to far away from it, quite, clean rooms and very professional staff. Very good breakfast.

    Stayed in July 2017

  • Reviewed: 9 April 2017

    • Leisure trip
    • Family with young children
    • Superior Queen Room with Sofa
    • Stayed 1 night

    The baby bed, which had been asked for, was not in the room. The reception staff on arrival appeared more arrogant than helpful. The room for a family with 3 little children was at the far end of the hotel - should have been closer to the main entrance.

    Easy to arrive by car from A4 motorway. Breakfast was good and I liked the custom made omelettes, with a dedicated person preparing them on request.

    Stayed in April 2017

  • Reviewed: 2 April 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    This Novotel looks more like a Motel in USA then European Hotel. From outside it looks like a barrack. Also you can get stomach sickness after breakfast and egg shell parts in your omelette.

    Garden in courtyard.

    Stayed in April 2017

  • Reviewed: 13 July 2016

    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights

    The bed was perfectly comfortable and the room we had for our 4 night stay was the quietest I have ever been to in years! Airconditioning works perfectly too.

    Stayed in July 2016

  • Reviewed: 3 June 2018

    • With a pet
    • Business trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room 47 wasn't equipped with air conditioner, was too hot for sleeping

    Spacious parking,room size,friendly staff

    Stayed in May 2018

  • Reviewed: 29 March 2018

    • Business trip
    • Solo traveller
    • Superior Queen Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant staff barely spoke english.

    Nice location, easy to find. Rooms nice and clean, lobby and restaurant is beautiful.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    • Business trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff location breakfast clean and very nice

    Stayed in March 2018

  • Reviewed: 15 February 2018

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    A restaurant could be more cosy and create better space for business talks (more intimate climate).

    Stayed in February 2018

  • Reviewed: 7 February 2018

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    All good

    All good

    Stayed in February 2018

  • Reviewed: 5 January 2018

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Weather :)

    Good food, nice location close to A4 highway

    Stayed in December 2017

  • Reviewed: 2 January 2018

    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Parking huge and safe, friendly staff, great location

    Stayed in January 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Nice hotel, good food, good location close to A4 highway

    Stayed in December 2017

  • Reviewed: 31 December 2017

    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Place to play for kids

    Stayed in December 2017

  • Reviewed: 20 November 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    This hotel should be rebranded. It is standard of **Ibis rather than *** Novotel.

    Very friendly staff at the restaurant.

    Stayed in October 2017

  • Reviewed: 11 November 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception staff who do not smile.

    Fresh juice in breakfast

    Stayed in November 2017

  • Reviewed: 13 October 2017

    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    No ventilation in bathroom and toilet. Leaking basin trap. This is the only negative.

    Good breakfast, good restaurant, great staff.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was comfortable, everything was clean, stuff was helpful and nice.

    Stayed in October 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Good location if you are travelling by car. Not far from the motorway. It takes about 10 -15 minutes to get into the centre by car.

    Stayed in May 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a very hot weekend when we stayed and air conditioning would have been nice to have.

    Staff were very friendly and accommodating

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights

    would have been nice to have an english channel on tv

    was lovely to have omlett made fresh whyll you wait in morning

    Stayed in April 2017

  • Reviewed: 15 February 2017

    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    Thanks a lot. For everything. :)

    Stayed in February 2017

  • Reviewed: 20 January 2017

    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night

    can have better internet

    all perfect, spacious, very nice bar and restaurant

    Stayed in January 2017

  • Reviewed: 20 December 2016

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    Everything was great except the table soccer at the lobby .

    Stayed in December 2016

  • Reviewed: 23 November 2016

    • Business trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    a bit musty smell in the room

    big room, warm, quiet.

    Stayed in November 2016

  • Reviewed: 21 November 2016

    • With a pet
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Slow internet connection, outdated interior

    Convenient parking, overall good breakfast, spacious rooms

    Stayed in November 2016

  • Reviewed: 17 November 2016

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Expensive room rate for the quality offered! Charges for parking and quality of breakfast for the price is just not good enough

    Stayed in November 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Too thin walls between rooms

    Good location and services, cheap parking and tasty breakfast :)

    Stayed in October 2016

  • Reviewed: 8 October 2016

    • With a pet
    • Leisure trip
    • Couple
    • Superior Queen Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    paying for the hotel's room and then paying for the hotel's car park

    Probably the nicest room our dog has stayed in his entire life

    Stayed in September 2016

  • Reviewed: 30 September 2016

    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night

    Good stop over on the way to Kielce. Lovely city - especially the square.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Very clean rooms. Powerful hair dryer.Soft towels!!!

    Stayed in September 2016

  • Reviewed: 2 August 2016

    • Business trip
    • Group
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast, NO AIRCONDITIONING

    Dinner

    Stayed in July 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Great service and food in the restaurent

    Stayed in July 2016

  • Reviewed: 5 July 2016

    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive parking

    Fast checkout

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 May 2016

    • Business trip
    • Couple

    It was the second time I stay in the hotel and this time beds were harder and there were 2 separate beds instead of 1 big. In general the room looked older.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    Location of hotel not really good for sightseeing, but nice for business and conferences

    Cozy hotel with friendly staff, always ready to help and attentive to people

  • Reviewed: 21 September 2015

    • Leisure trip
    • Couple

    - long distance to the city centre (old town) but nothing what you can't manage by foot or tram 4km, 3zl for tram)

    - Comfortable, fully equiped and clean room - Very comfortable almost luxury bed - Nice and kind stuff - Small surprises and bonuses in room such as caffee, tea or water for free - Fast and stabil internet connection

  • Reviewed: 5 September 2015

    • Business trip
    • Solo traveller

    Very uncomfortable pillows. Lack of air conditioning. Very noisy and thus useless ventilator. On top of that noise from TV from the next room. Average and expensive breakfast.

    Room and bathroom cleanliness (I stayed in a superior room).

  • Reviewed: 3 May 2015

    • Group

    Reservation was paied in advance but front desk insisted that it was not. It was a bit uncomfortable since it was done for Wedding guests who were confused and were asked to pay again.

  • Reviewed: 5 February 2015

    • Business trip
    • Solo traveller

    Location far from center but close to highway (depends on perspective). I expected much more from the "superior" room which a simple rather medium quality room in an old building with low ceilings and thin walls (I could hear neighbors speaking and noises woke me up next day)

    I was impressed by the food quality (dinner not breakfast). Everything was tasty and fresh (unlike most of the even more expensive hotels where food looks good and tastes dull). Hotel personnel was very polite and helpful.

  • Reviewed: 18 April 2016

    • Leisure trip
    • Couple

    Menu in the restaurant is kinda limited. No vinegar in the kitchen.

    Breakfast is good, rooms are clean, staff is friendly.

  • Reviewed: 15 March 2016

    • Business trip
    • Solo traveller

    Rooms not soundproof - you can hear guests talking in other rooms.

    Comfy bed, clean rooms

  • Reviewed: 29 January 2016

    • Business trip
    • Solo traveller

    Nice room and interior. Good and basic level 3 star hotel.

  • Reviewed: 9 January 2016

    • Leisure trip
    • Couple

    Good location.. Good atention ... Really nice menu.

  • Reviewed: 26 November 2015

    • Business trip
    • Solo traveller

    Old fashioned staff, no cosy restaurant, lack of atmosfere

    Location, Parking, Breakfast, Room

  • Reviewed: 16 November 2015

    • Business trip
    • Solo traveller

    No

  • Reviewed: 6 October 2015

    • Leisure trip
    • Couple

    Everything was awesome.

  • Reviewed: 14 June 2015

    • Leisure trip
    • Couple

    Mattress very ordinary fabric in cover made us perspire below Novatel standard

There are also 32 reviews without text. These impact the overall review score.

Showing 1 - 51

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