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  5. Reviews of Hosteria del Mar

Reviews of Hosteria del Mar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 Tapia Street Ocean Park, Ocean Park, 00911 San Juan, Puerto Rico

#74 of 82 hotels in San Juan

Guests' Choice

Review Score

Based on 101 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    7.1

  • Free WiFi

    5.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    6.0
    Given the rude customer service and loudness in the morning we probably wouldn’t stay there again. It was clean and on t
    • Leisure trip
    • Travelers with friends
    • Interior Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Walls were very thin. We were up at dawn every morning because we could hear hotel staff through the walls On the first floor. The front desk staff was very rude to us. We were told for $50 we could have a late check out of 5:30. We paid that and the next day were told it was 1:00. No refund was issued. Also we had trouble getting towels. And our toilet broke durning our stay and ran water out in our room.

    Right on the Beach! Beautiful view. The staff at the bar was amazing! So nice and helpful!

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Interior Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like that they didn't have mini refrigerators and that the service at the hotel was so slow. I wish they provided umbrellas for the chairs.

    It was right on the beach and conveniently located to additional restaurants other than the restaurant in the Hotel. They provided lounge chairs and beach towels. I did enjoy lounging in the restaurant to enjoy the beach and breeze without getting to toasty.

    Stayed in March 2024

  • Reviewed: March 10, 2023

    7.0
    great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Its old building, and old rooms

    Its next to the beach

    Stayed in March 2023

  • Reviewed: November 9, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Interior Standard Room
    • Stayed 4 nights

    No access to beach or pool/;

    Price is OK, nice atmpsphere

    Stayed in November 2022

  • Reviewed: August 18, 2022

    8.0
    Still a favorite place to stay in SJ
    • Leisure trip
    • Solo traveler
    • Access Room with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    If you don't like the sound of ocean waves constantly hitting your wall close to your room, this not is the place. Sadly, they had lost all sand at the coast. There is no beach to swim anymore. You park at the street but still a safe neighborhood. Not a big deal if you don't mind parking on the street. The only thing I noticed employees speaking loud because the outdoor bar is next to the first floor rooms. Well the ocean was loud too so they were competing.

    This is a sweet and resilient hotel boutique. The room was clean, tidy and very traditional dark brown furniture at the first floor. I liked the sound of the ocean waves that could be intimidating in the middle of the night.

    Stayed in July 2022

  • Reviewed: July 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    We had little tiny ants in the bathroom, no ice machine, fridge or microwave

    Liked the antique vibe and food from the restaurant was delicious

    Stayed in July 2022

  • Reviewed: July 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Interior Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel needs to be updated Wi-Fi didn’t work

    The location is in ocean park right next to beach. Near some good eateries

    Stayed in June 2022

  • Reviewed: July 11, 2022

    7.0
    Wonderful
    • Leisure trip
    • Couple
    • Interior Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Todo bien

    Stayed in July 2022

  • Reviewed: June 21, 2022

    7.0
    Very convenient because of near beach
    • Leisure trip
    • Couple
    • Interior Standard Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Location

    Stayed in June 2022

  • Reviewed: June 14, 2022

    7.0
    Enjoy Your Vacation
    • Leisure trip
    • Couple
    • Access Room with Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    Mmmm.. The room I stayed in needs a frigde.. No real place to dry clothes or towels.. No suite case stands.. No beach chairs... No beach towels NONE OF THESE THINGS ARE DEAL BREAKERS FOR ME... I WILL STAY HERE AGAIN

    I love it here. This place has a bed and breakfast feel. We were on the lower floor with ocean view. You can hear the ocean crashing all night which I thought was relaxing. The staff was amazing and helpful. Shout out to Leo who makes great café in the morning and if you don't know what to order his food choices are on point. Also shout out to Whitney at the font desk. She answered all our questions pointed us in all the right direction. By the way the owner lives here and she is a pleasure. Block from the beach 10 minutes from the airport 15 minutes from Plaza Las Américas...Mall 10 minutes to Old San Juan 10 minutes to La Placite Santucre 10 minutes to Distrido TMobile 20 minutes to Piñones beaches... 10 minute walk to local stores, restaurants and bars Very centrally located... and we ubered everywhere for 8 dollars or less except Piñones 17 but that beach traffic is serious..

    Stayed in June 2022

  • Reviewed: March 28, 2022

    7.0
    Its was everything I needed from a vacation
    • Leisure trip
    • Couple
    • Access Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    The gated community made it difficult for Uber to find the hotel

    The location was great for travel. It was convenient place to stay between Carolina and Old San Juan

    Stayed in March 2022

  • Reviewed: March 24, 2022

    8.0
    Ok for the price. Location is ok since it’s gated but it’s located right next to the worst place in PR.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom has no lighting, outlets are very out dated. Building is old, a lot of fire hazards

    Beautiful view of the ocean

    Stayed in March 2022

  • Reviewed: March 9, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    Fitted sheet on one bed was too small and "popped off" the corners every night. Bathroom was very outdated and quite small. The beds were very soft.

    Location! Every thing was easily walkable; from the beach to delicious eats at so many different restaurants. Staff was friendly and welcoming. View from 2nd floor balcony was incredible. The A/C kept the room cool enough for comfortable sleep.

    Stayed in March 2022

  • Reviewed: January 25, 2022

    6.0
    Paying for location
    • Leisure trip
    • Solo traveler
    • Interior Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lots of rules at check in.. lose your key is $100usd! I left mine at reception as is customary most places & they were confused lol.. No coolers in the room.. I expect this is a problem because they don't provide a fridge in the room. No lock box either - it was broken. Lose a beach towel costs.. $$ etc. They will hold $100usd just in case you break any of the rules. As other people have mentioned here, the staff aren't very friendly. They seem to be juggling more than one job however that is not an excuse for being rude & abrupt. Claim to be an eco resort but I think thats just a way to not change your towels daily & save on power bills. I have no problem with that but I asked if they had a water filter so I could fill my bottle daily. They only offered Fiji water or straight from tap. Not hard to install a tap filter & offer guests chilled water for beach instead of $5 plastic bottles

    Felt like staying at home with the fam. I was in cheapest (not cheap) room right next to kitchen restaurant & reception. I don't mind the sound of people talking if I'm in my room - the room was spacious clean & had a comfy bed. Everything was quiet when kitchen closed. The location is clearly what you are paying for here - amazing sitting out by the water & yes you can drink your own drinks there so that was a bonus. Short walk to main beach & food places.

    Stayed in January 2022

  • Reviewed: January 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Interior Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower head needs to be replaced. The bed was too small.

    Great views of the ocean. Staff was nice.

    Stayed in January 2022

  • Reviewed: December 2, 2021

    8.0
    relaxing
    • Leisure trip
    • Couple
    • Interior Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    For the time of year we visited, we couldn’t use the beach in front of the hotel. The waves were up against the wall to the hotel. we had to walk 1 block to get on the beach. Not bad.

    The hotel is right on the beach. we liked that there is a restaurant in the hotel and we could walk to local restaurants. The place is rustic and feels like part of the neighborhood. we liked that setting.

    Stayed in November 2021

  • Reviewed: October 6, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 2 nights

    Staff were sparse. Not sure if they are understaffed. They were very nice though, when you were able to find them. Location of the hotel was good. A few minutes walk to the beach.

    Staff were friendly. The room/apartment was bigger than expected, very comfortable.

    Stayed in July 2021

  • Reviewed: September 9, 2021

    8.0
    IT was perfect
    • Leisure trip
    • Family with young children
    • Double Room with Ocean View
    • Stayed 1 night

    mosquitos - my room had no screens

    The view and location and the asthetics

    Stayed in September 2021

  • Reviewed: July 26, 2021

    8.0
    Love it and looking to go back soon
    • Leisure trip
    • Couple
    • Interior Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was good but next time I would pay the extra money to have a higher floor and balcony to look at the ocean below but all and all was a great place and looking forward to going back in near future

    Was great felt like a home cooked meal and even tho the timing of our trip had most of beach washed away, do to the timing of year ,i really enjoy having the ocean crash right on to building was very cool to me having the water right at your door step

    Stayed in July 2021

  • Reviewed: July 2, 2021

    8.0
    Leave me in PR
    • Leisure trip
    • Couple
    • Access Room with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Since this property is a little older and right on the beach I did notice a slight mildew smell, it seemed to dissipate after a while, and there were a few stains on the comforter, other than that they did the best they could and I realize things happen.

    The people and location cannot be beat. The tide has readjusted the beachfront aspect of the hotel, but the charm and amazing location remain the same. It was so easy to walk to the beach or local shops, the bar stayed open a little later the night I got there just to get me a drink before close. Nice people, better location, affordable prices.

    Stayed in June 2021

  • Reviewed: May 17, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Interior Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Small bathroom

    I loved that the hotel was on the beach

    Stayed in May 2021

  • Reviewed: October 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Interior Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing I didn't like was the GPS route to get there. The streets are narrow and the parking is tight.

    The location is incredible, literally on the beach. The staff was incredibly helpful and friendly.

    Stayed in October 2023

  • Reviewed: July 2, 2023

    10
    This was my second visit I will be back. Thank you for making my stay very comfortable in Plaza.
    • Leisure trip
    • Group
    • Double Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly and comfortable environment scenery was exceptional accommodating and helpful. Food was very nicely prepared at the hotel surrounding areas, safe and accessible to other parts of the town.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Quadruple Room with Sea View
    • Stayed 3 nights

    Lack of customer service, poor maintenance of the property, poor service at the restaurant.

    It is an ocean front property

    Stayed in May 2023

Showing 1 - 25

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