#4 calle Rosa, Isla Verde Carolina, 00979 San Juan, Puerto Rico
#13 of 78 hotels in San Juan
Guests' ChoiceBased on 421 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Aresryu
United States of AmericaSome guests were not respectful of poolside and left towels and trash after drinking.
Close to the beach, restaurants, and downtown. Easy to access transportation options including Uber, Bus, and cabs. The staff was very polite and informative. Community share box.
Stayed in April 2024
Reviewed: March 3, 2024
Eula
United States of AmericaNothing excellent
It was very nice and comfortable
Stayed in February 2024
Reviewed: March 3, 2024
Christine
United States of AmericaThe door of our room and the rooms next door were very loud when opening/closing.
Convenient location. Kind and helpful staff.
Stayed in March 2024
Reviewed: March 1, 2024
Erin
United States of AmericaBeds were a little hard other than that slept great.
Our room location was great! Walked right out to the pool. Service was great when we needed something! Clean and comfortable.
Stayed in February 2024
Reviewed: February 28, 2024
Hector
United States of AmericaPrices
Pool
Stayed in February 2024
Reviewed: February 23, 2024
Carol
United States of AmericaFairly close to beaches, close to lots of restaurants, car rental at the hotel, very helpful and kind employees.
Stayed in January 2024
Reviewed: February 21, 2024
Logan
United States of AmericaAirport.. very loud
Clean , staff were Excellent and accommodating…
Stayed in February 2024
Reviewed: February 20, 2024
Brent
United States of AmericaGreat location. Staff was always available, accommodating and friendly. Common spaces were always clean and well maintained.
Stayed in February 2024
Reviewed: February 15, 2024
Lisa
United States of AmericaThe towels and sheets were rough.
The pool was fabulous.
Stayed in February 2024
Reviewed: February 12, 2024
Susan
United States of AmericaOnly complaint is the towels were thin and rough.
Good bed, remodeled bathroom, nice pool and communal areas (great for rainy days). Great location. Nice staff. The snack and beverage shop is very convenient and appreciated as is the free morning coffee.
Stayed in February 2024
Reviewed: February 8, 2024
Gleycimara
United States of AmericaThe water pressure on the shower, and the moldy smell on the hallway.
The place was very clean and the staff was very friendly.
Stayed in February 2024
Reviewed: February 7, 2024
Pat
United States of AmericaLocation, staff
Stayed in February 2024
Reviewed: February 6, 2024
Shandricka
United States of AmericaThe plumbing was horrible and we couldn’t wipe ourselves with tissue and flush in the toilet we were told to put it in the trash ( we are 2 women), high deposit for a rental car (350 or 500 ) is ridiculous to me, a lot of hidden fees/deposits it says on here deposit is 40 but they actually charge you the 40 plus the first night. However that first night deposit doesn’t go towards your total so when you get there you will pay the total and the first night gets refunded to you which I find ridiculous… I feel like since they charge the first night upon arrival you should only have to pay the remaining balance… plus there were just so many hidden fees and taxes in general dealing with Puerto Rico itself
Friendly staff, close to the beach no matter what direction you walked in, clean grounds, close to casinos and supermarket
Stayed in February 2024
Reviewed: January 31, 2024
Ashley
United States of AmericaWish it was a bit more updated but that did not take away from the experience. The hotel is close to the airport so you will hear planes departing throughout the day - so if you are a light sleeper be conscious.
The location was great. Right on the strip and a very short walk to the beach. Many restaurants and there were coffee shops nearby. The hotel was nice - met my basic needs for my trip. Pool area was very nice as well. The AC worked very well given the humidity.
Stayed in January 2024
Reviewed: January 29, 2024
Michele
United States of AmericaGreat update to a beautiful little building. Staff members were all friendly and helpful. Terrific value.
Stayed in January 2024
Reviewed: January 27, 2024
Lawrie
United States of AmericaNothing
This hotel was amazing! We had a beautiful stay
Stayed in January 2024
Reviewed: January 23, 2024
Susan
United States of AmericaClose to airport. Stayed their at beginning and end of trip to be close to airport so noise from planes expected.
Close to airport
Stayed in January 2024
Reviewed: January 7, 2024
Luciano
United States of AmericaGreate location & facilities
Stayed in January 2024
Reviewed: January 1, 2024
Enid
United States of AmericaNo hot water
Location
Stayed in December 2023
Reviewed: December 31, 2023
Mancia
United States of AmericaGood place
Stayed in December 2023
Reviewed: December 30, 2023
Hughes
United States of AmericaThere was not a breakfast included, but there were reasonably priced snacks available.
The staff was super helpful. Beautiful pool area, great sitting areas - some in the sun and some in the shade. Very cute little hotel. It was very quiet when we were there just before Christmas. The beach was walking distance and there were several good restaurants also within walking distance.
Stayed in December 2023
Reviewed: December 15, 2023
Shelia
United States of AmericaMosquitoes
location to the beach and surrounding area amenities
Stayed in December 2023
Reviewed: December 12, 2023
Sebrina
United States of AmericaN/A
The property was small and very clean and staff was amazing
Stayed in December 2023
Reviewed: December 11, 2023
Paul
United States of AmericaCoffee sometimes lacking cups. Parking a little sketchy.
Staff is excellent, front desk and housekeeping. Love the lobby cat. Friendly. Nice local vibe. Nice pool and porch. Very comfortable stay. Thank you!
Stayed in December 2023
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