Avenida Infante Dom Henrique Nº103, 9500-764 Ponta Delgada, Portugal
#28 of 49 hotels in Ponta Delgada
Guests' ChoiceBased on 210 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
8.6
Free WiFi
9.3
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End of dialog contentReviewed: 9 April 2024
Margaret
United StatesVery helpful staff. Clean and spacious rooms. Very accommodating. Great location
Stayed in April 2024
Reviewed: 4 April 2024
Donna
CanadaThe property is great from the location to the breakfast and especially the staff. We had dealing with breakfast staff, front desk, maintenance and cleaning staff and they were all great. We found all nice and clean as well.
Stayed in April 2024
Reviewed: 30 March 2024
Sandra
CanadaGreat breakfast, perfect location, very helpful reception staff. Booked our tours through them and we were met in the lobby by our tour guide.
Stayed in January 2024
Reviewed: 29 March 2024
Pagès
AustriaExcellent location - beautiful view - kind staff
Stayed in March 2024
Reviewed: 11 March 2024
Lawrence
United StatesOur room could use more plugs, especially next to the night tables. More places to hang things would be good. Towels, robes, wet clothes. It can be a bit noisy. You can hear people in the next room, or even on the street outside.
Super friendly staff. Very clean. Room and buffet and common areas. Great breakfast. We had a "Junior Suite with Balcony and Sea View." The balcony looked out over the water. It had a huge bathroom with a giant tub. Short walk to the Portas da Cidade (city gates) of downtown. Water, Nespresso, and tea in the room, and they stock it every day. Pingo Doce convenience store next door. They have some parking passes for the underground garage. If you have a car, ask when you check in to see if one is available. It's €5/day, but it's much more convenient than dealing with street parking or paying for a different lot.
Stayed in March 2024
Reviewed: 1 March 2024
Lloyd
CanadaAbsolutely nothing.
Modern spacious suite, immaculately clean, well equipped for extended stays. Staff are extra friendly and helpful. Full buffet plus a la carte breakfast. Very quiet rooms. Just a great place to stay, highly recommend.
Stayed in February 2024
Reviewed: 17 February 2024
Elizeberto
PortugalTerrible smell especially in the elevator it smells like sewage
Great location and a nice room.
Stayed in February 2024
Reviewed: 5 February 2024
Paul
United StatesCould improve the breakfast choices a little more. The scrambled eggs were drowning in water and weren’t tasty nor warm. But that’s it!
Everything! Loved the room, loved the staff- Elsa and Carla were great ! Polite, helpful, accommodating . Breakfast was pretty good. Loved it.
Stayed in February 2024
Reviewed: 31 January 2024
Ankurparmar
United KingdomNothing
Perfect location, big rooms, super comfortable, nice breakfast - everything was great
Stayed in January 2024
Reviewed: 22 January 2024
Alan
United Statessize and view of rooms
Stayed in December 2023
Reviewed: 10 January 2024
Pyowon
South Korealarge size comfortable room.
Stayed in January 2024
Reviewed: 25 December 2023
Jelena
Serbia-
The room was really nice- spacious, light and clean. The view was the best. Breakfast also great. Last but not the least, the staff was super kind and helpful, especially the front desk workers.
Stayed in December 2023
Reviewed: 22 December 2023
Nan
United StatesThe location was ideally centrally located, the staff was superb, the room was generous with many unexpected amenities, and the breakfast buffet was fabulous! I would return in the future!
Stayed in December 2023
Reviewed: 3 December 2023
Leftoverright
United Statesn/a
I have stayed at this hotel before and it never disappoints me. I really enjoy the staff and their helpfulness. Check in was quick and efficient. I cannot thank this hotel enough for their services.
Stayed in November 2023
Reviewed: 24 November 2023
Mauro
United StatesEvertything
Excellent location Staff super helpful Location Premium 10000000% satisfied.
Stayed in October 2023
Reviewed: 18 November 2023
Brian
United StatesLocation Staff Breakfast selections
Stayed in November 2023
Reviewed: 6 November 2023
Danielle
United StatesNo complaints
Location, staff, clean, breakfast are great! Room is very comfortable! I’ll definitely recommend it.
Stayed in November 2023
Reviewed: 29 October 2023
Domenic
United StatesThe breakfast was delicious!the view was beautiful!
Stayed in October 2023
Reviewed: 28 October 2023
Elspeth
United KingdomNothing
Location Family apartment
Stayed in October 2023
Reviewed: 27 October 2023
D
CanadaThere is not enough variety to choose for breakfast buffet.
Location, staff, room
Stayed in October 2023
Reviewed: 25 October 2023
Andrei
RomaniaThe room we got was a bit too small
Clean, good options for breakfast and staff was very helpful
Stayed in October 2023
Reviewed: 22 October 2023
Sarah
CanadaThe locations was perfect very central to all we want to visit and do.
Stayed in October 2023
Reviewed: 12 October 2023
Misturado
United StatesWI-FI did not reach the balcony. Bathroom needs more than one hook and a much bigger exhaust fan to clear the humidity after a shower. Check-in time is much too late considering how early the flight arrives.
Liked the location and breakfast for guests.
Stayed in October 2023
Reviewed: 10 October 2023
Priscilla
United StatesLocation
Stayed in October 2023
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