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Reviews of Hotel Aquae Flaviae - Premium Chaves 3 stars

Praça do Brasil, 5400-123 Chaves, Portugal

#14 of 26 hotels in Chaves

Guests' Choice

Review score

Based on 317 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 - 18

  • Reviewed: 1 April 2018

    • Leisure trip
    • Couple
    • Special Opening Offer - Double Room
    • Stayed 1 night

    The hotel surrounding is a bit urban-depressing, and the hotel outside is still being renewed, which gives it a not so good look.

    Nice hotel, great bedrooms (awesome bed).

    Stayed in April 2018

  • Reviewed: 31 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Unfortunately, the direct access to the hot springs means only you can walk from the hotel building to the "termas" building (going outside, no direct walking from hotel to the termas), the hotel itself has nothing to do with the hot springs itself.

    Staff friendly and professional

    Stayed in December 2017

  • Reviewed: 3 December 2017

    • Leisure trip
    • Couple
    • Special Opening Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was carrying out some reconstruction whilst we were there. But it wasn’t any problem as they didn’t start work till 9 and finished by 7 so we were out the whole time. Other than that great hotel

    Great little hotel. Really helpful and friendly staff. The room was warm and comfortable. Breakfast was standard adequate so all good.

    Stayed in November 2017

  • Reviewed: 22 October 2017

    • Leisure trip
    • Group
    • Special Opening Offer - Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Unimaginative breakfast with just processed food. Terrible coffee. The hotel is undergoing extensive renovation which starts early and goes on late. The most expensive hotel in Chaves and poor value

    Clean comfortable room

    Stayed in October 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Solo traveller
    • Special Opening Offer - Twin Room
    • Stayed 3 nights

    The hotel is undergoing extensive renovations so you have to walk through a construction site to get to reception. There is no sign name of the hotel (probably part of the renovation) so difficult to find. The rooms have good sound proofing so the noise from the construction was not impactful but it doesn't look very attractive.

    Convenient location. Easy to walk to all places of interest in town. Close to the Thermal Baths. Spacious room, comfortable bed and good walk in shower. Staff were friendly and helpful. Breakfast buffet selection as OK.

    Stayed in October 2017

  • Reviewed: 30 September 2017

    • Leisure trip
    • Couple
    • Special Opening Offer - Double Room
    • Stayed 2 nights

    The Hotel is, and has been for some considerable time, undergoing an extensive re-fit. Some parts are not finished as is the outside--it looked a bit grim but was adequate--room good and public areas OK.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Group
    • Special Opening Offer - Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel restaurant is yet to be refurbished and is rather "tired".

    The bedrooms were all newly refurbished and very comfortable. The hotel staff were all very welcoming and helpful.

    Stayed in September 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Solo traveller
    • Special Opening Offer - Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was undergoing pretty heavy renovations so the outside and some rooms still looked very unfinished and old.

    It was clean, rooms were brand new, views were amazing and the staff was friendly.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Special Opening Offer - Double Room
    • Stayed 1 night

    The hotel is under total refurbishment... People hammering since 07:00 till 18:00, only ONE lift that breaks down every 15 minutes (we were stuck inside and had to be rescued through the 1rst floor that looked like Bagdad because the builders are working there)... It will be very nice once the work is done, but they SHOULDN'T ADMIT GUESTS before they finish putting everything right!!!

    New room absolutely perfect in every respect! (Except it was on the 7th floor, the lift didn't work properly and the builders are working on site, only a few meters away...)

    Stayed in July 2017

  • Reviewed: 3 June 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in June 2018

  • Reviewed: 2 June 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bicycles you have to pay.

    Stayed in June 2018

  • Reviewed: 19 May 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    nothing

    Hotel is near completion from being renovation, really nice ,friendly staff, great place to stay, five minute walk into town

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Building works and noise

    Clean, friendly staff, nice location and good value

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Special Opening Offer - Double Room
    • Stayed 1 night

    water coming of shower area -

    good quality and recent updat of rooms,

    Stayed in May 2018

  • Reviewed: 4 April 2018

    • Leisure trip
    • Couple
    • Special Opening Offer - Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The food was very poor,

    Good and space bedroom very comfortable good location in the centre of town and the Restaurante ok but not that good .

    Stayed in April 2018

  • Reviewed: 12 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    - shower: water temperature not stable - breakfast coffee

    + design of the new rooms + comfort of bed + silent air con and heating + tv + wifi

    Stayed in November 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Couple
    • Special Opening Offer - Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, modern friendly staff.

    Stayed in September 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • Special Opening Offer - Double Room
    • Stayed 2 nights

    Hotel was in remodulation and I was not informed

    Stayed in August 2017

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 18

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