Rua Da Quinta Calaça, Sao Martinho, 9004 -530 Funchal, Portugal
#14 of 84 hotels in Funchal
Guests' ChoiceBased on 398 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.1
Facilities
9.3
Staff
9.4
Value for money
9.0
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 April 2024
Stanislav
Czech RepublicHard to find tight paid parking under the hotel
Outside pool, very nice breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Laurencia
United KingdomThe food was not so nice but was alright
Great location, friendly and cheerful staff, beautiful hotel
Stayed in April 2024
Reviewed: 14 April 2024
Luís
PortugalThe car park has a small area, making it cramped. Need to pay to use the safe.
Clean, comfortable, beautiful view, great breakfast and common spaces.
Stayed in March 2024
Reviewed: 12 April 2024
Janessa
United StatesThe beds were very hard and uncomfortable, the dinner buffet the night I went wasn’t good at all, and there’s no complementary airport shuttle. They called me a taxi and it cost me $50
The breakfast was delicious! The property itself is really nice and clean and offers a lot of amenities.
Stayed in April 2024
Reviewed: 8 April 2024
Petar
BulgariaVery nice hotel, well connected with test of Funchal. We started our 1 week holiday here The team was great, accommodate us earlier and upgraded us to a room with an ocean view. The spa is private but should be booked in advance. Fees might apply. Definitely recommend this hotel for your urban part of the trip
Stayed in March 2024
Reviewed: 7 April 2024
Sudhir
United KingdomNothing
The amazing view front the hotel which is few mins walk from the seafront. Breakfast was amazing with so much options. Room was so clean with a balcony.
Stayed in March 2024
Reviewed: 4 April 2024
Emily
United KingdomNothing
Breakfast was amazing, staff were lovely and accommodating, perfect hotel and great value for money
Stayed in March 2024
Reviewed: 2 April 2024
Xuyen
United StatesBreakfast is phenomenal - large selection and even sparkling wine to make your own mimosa! Also a plus that there are multiple coffee machines so you never have to wait for your morning coffee. Front desk staff was also very helpful - no complaints.
Stayed in March 2024
Reviewed: 2 April 2024
Kassandra
United StatesThe lack of outside seating for breakfast.
The buffet breakfast had a great selection everyday with quality foods, the view was beautiful and the staff was very friendly. We liked that you could rent the sauna for an hour all to yourself. All the drinks and food at the bar were delicious and well made. Sitting out on the main terrace with the views of the ocean and big comfortable chairs was very nice.
Stayed in March 2024
Reviewed: 31 March 2024
Lisa
AustriaGreat breakfast, super clean and modern rooms. Extreml friendly and obliging staff.
Stayed in March 2024
Reviewed: 27 March 2024
Eglė
NetherlandsRoom was not sound isolated, so it was loud in the morning
Caring staff, clean, nice facilities
Stayed in March 2024
Reviewed: 19 March 2024
Sharon
United KingdomTried to use steam room & spa facilities but were fully booked
Breakfast was wonderful, so much choice and lovely & hot could not fault, accommodation was very clean and comfortable & views were stunning, staff were helpful & friendly. Would defo a recommend & would definitely return.
Stayed in March 2024
Reviewed: 18 March 2024
Yuliia
UkraineEverything is perfect. I have stayed at this hotel second time. And I hope will be a third time.
Stayed in March 2024
Reviewed: 18 March 2024
Andraz
SloveniaNo direct access to the beach (sea)
Great location, good quality breakfast with lots of choice, free shuttle bus to the centre of Funchal
Stayed in March 2024
Reviewed: 18 March 2024
Tracy
United KingdomNothing.
Everything was excellent,from the moment you walk in you are made to feel welcome. Breakfast was good, rooms spotless,sun deck was beautiful and had an amazing view. Complimentary items everyday of wine,cake was a nice touch. They even made me a birthday cake . Will definitely stay here again.
Stayed in March 2024
Reviewed: 9 March 2024
Athene
SwitzerlandMaybe the weather? I really have nothing to complain!
Everything! The view, the room, the bed, the pillows, the pool, the steam bath… I just enjoyed my stay so much. Oh, and the breakfast! So good!
Stayed in March 2024
Reviewed: 3 March 2024
Diana
PortugalThe check-in was delayed for an hour. But in the end I liked everything
The view from the balcony is amazing. The breakfasts were varied. The outdoor pool is heated, not warm, but you can swim.
Stayed in February 2024
Reviewed: 27 February 2024
Ben_candy
United KingdomReally need additional coffee machines in the breakfast room, around 50% of total breakfast time felt like it was spent waiting to get coffee.
Very good value for money, the complimentary items each day were a nice touch. The restaurant was very good despite it being very quiet. Staff were very kind and helpful.
Stayed in February 2024
Reviewed: 23 February 2024
Marisa
PortugalGreat services, rooms, staff... everything was perfect
Stayed in February 2024
Reviewed: 17 February 2024
Chris
United KingdomThere is very little we did not like. Just one observation, at breakfast buffet, the hot dishes could have been hotter. At checkout, although efficient, weren't thanked for our stay or said they hoped to see us again, which was a shame.
The manager was very understanding and accommodating at check in. The room, the view, the cleanliness, friendliness of the staff, the facilities. We loved the outside terrace. Price of drinks was very reasonable. The evening entertainment. Although the hotel was full and breakfast was busy, we never had to queue for very long and we always found a somewhere to sit. The restaurant staff very very efficient at clearing tables.
Stayed in February 2024
Reviewed: 27 January 2024
Kamilia
United KingdomThe only development point was perhaps the consistency of the air conditioning in the rooms, especially at night.
The property had a very beautiful interior as well as exterior. it had extensive amount of space for breakfast and even had a lovely view. The facilities were amazing and the gym was very well-equipped. The pool area was very relaxing. Staff were very attentive and went out of their way to ensure we were well taken care-off. We also loved the fact that there would be small surprises in our room when we got back from a day of sightseeing.
Stayed in January 2024
Reviewed: 25 January 2024
Xiao
United StatesGood 👍
Stayed in January 2024
Reviewed: 18 January 2024
Richard
United KingdomNothing
Facilities all good and spacious public open areas indoors and out. Very well maintained. Breakfast bar was well above expectations.
Stayed in January 2024
Reviewed: 11 January 2024
Raychel
United KingdomIndoor Pool needs to be warmer in winter. Could do with a fishy option at breakfast or a portugiesischen option - and larger mugs/ cups for tea
It’s a good stay for the price. Clean, understated but a little middle - which reflects in the competitive price. They gave me a view of the ocean, I left the sliding door open all night - a good nights sleep weary the result
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content