Great location, friendly staff

Stayed in August 2025

Excellent, central location.

Stayed in July 2025

The towels could be better

It is an excellent location

Stayed in July 2025

Very large room, good location and facilities. Staff were really helpful.

Stayed in June 2025

Location, staff

Stayed in July 2025

Very unfriendly staff at front reception.

Rooms spacious and clean. Better to have a view though. Our kids had that much better than us looking into laundry room.

Stayed in July 2025

The caulking in the bathroom is moulding as is the space between tiles, broken shower head and missing hooks leaving a hole in the bathroom tiles. Furniture has signs of use and the general feeling that the hotel is worn out. Only pump soap provided in the bathroom (hand soap, body wash, shampoo combo). The breakfast buffet had a juice machine but the juice was fermented and the food selection was average with selection of fruit in baskets but it was also moulding with foul odor and fruit flies. No mini bar as advertised. No water bottles provided . A bit of a let down in general. Not a great value. If you want a great location, comfy bed and nice staff this is your hotel. Look elsewhere for everything else

Great location and friendly staff. Metro blue line is right outside the door. Some touches of elegance but on closer inspection quite worn and in need of maintenance.

Stayed in July 2025

AC remote had to be replaced so room was very hot for the first few hours. Noisy neighbors (Lisbon is a party town).

The location was great. Beds were comfortable and the breakfast was good.

Stayed in July 2025

No milk normal tea or spoons in the room Plug near bed didn’t work so had to unplug fridge to charge phone which was noisy anyway

Location perfect for short stay Breakfast was very good Room 513 very quiet which was appreciated Staff very helpful when I realised I’d left my phone in the room after checking out went to retrieve it and gave it back on return . Thank you

Stayed in June 2025

We had booked standard rooms and they were adequate. However, we're located on the 5th floor in the roof, which meant head room was limited in part of the rooms / and a bathroom

Location

Stayed in June 2025

Hotel receptionists could have appeared more enthusiastic and attentive.

Excellent location. Room had been recently refurbished.

Stayed in June 2025

Great location with very big room

Stayed in June 2025

the pillows were hard

friendly staff, good central location, nice full breakfast, and nice size comfortable room.

Stayed in June 2025

Hot food in breakfast room was cold.

Great location, nice big and clean rooms.

Stayed in June 2025

Room was very small.

Central location in the old part of Lisbon. Walking distance to many places.

Stayed in May 2025

Breakfast at times chaotic - table layout not good and slow to clear used dishes

Great location

Stayed in May 2025

Breakfast was adequate, not the best quality. Tables weren’t cleared quick enough when busy.

Perfect location and very comfortable room

Stayed in May 2025

Room and bathroom were quite cramped - even for one person - not sure where a second suitcase would have fitted. No kettle, but that is common in many European hotels.

Excellent location, household staff very obliging. Room very well cleaned. Very grand rooms behind the foyer that nobody seemed to use. Breakfast Ok-ish.

Stayed in May 2025

I had a wonderful stay at Hotel Borges Chiado! The room was a good size, clean, and had all the basic amenities I needed. I especially appreciated the luggage storage and the continental breakfast - definite perks. The location couldn’t have been better - right in the heart of the city with tons of great bars and restaurants nearby. If you’re into nightlife, this is a perfect spot to stay. The hotel staff were incredibly helpful and kind. I stayed one night on my own, and later in the trip, my friend and I ran into an issue with a different hotel. Thankfully, the team at Hotel Borges Chiado came through and accommodated us, turning a stressful moment into an easy fix. I’d absolutely recommend this hotel to anyone visiting Lisbon!

Stayed in May 2025

Breakfast is only at 730am. what about early risers and who want to get somewhere early after breakfast? Friday night...too boisterous crowd. And sound proofing not good enough.

Location was ideal for everything.

Stayed in May 2025

Smelly bathroom

Location

Stayed in April 2025

While trying to hold the reception door (can’t handle with luggage, unless you open it wide, but we didn’t know it the first day, none seemed to care from the staff to come and help. Staff seemed bored, even to say good morning. Room 317 (internal) supposedly had WiFi, but we couldn’t use it none of the 5 days (signal TOO weak in the room). No TV in the room. The shower cabin small and the door (one piece) would close with difficulty once you were in, never seen this door anywhere else. Fridge didn’t work. Too expensive for what it is. Needs some more renovation (the room that they gave us, does need it for sure).

Centrally located, spacious room and quiet as we asked, with blackout curtains. Comfortable bed. Toothbrush kit, saving kit and slippers in the room.

Stayed in April 2025

breakfast was fine but nothing more. Toaster was very, very slow. pastries weren't great, but there was plenty.

room was a triple - but actually a double with an extra bed which meant that it was on the small side.

Stayed in April 2025

My stay was excellent at Chiado Borges.

Stayed in April 2025