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Reviews of SANA Capitol Hotel 3 stars

Rua Eça de Queiróz, 24, Santo Antonio, 1050-096 Lisbon, Portugal

#183 of 392 hotels in Lisbon

Guests' Choice

Review score

Based on 495 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Submitted via mobile

    rain shower not working

    Nice Hotel near Metro Station Very good breakfast buffet

  • Reviewed: 18 April 2024

    8.0
    Good position, very near to the metro station
    • Leisure trip
    • Solo traveller
    • Submitted via mobile

    Breakfast was nice, fresh fruit, bread, and all other food. The position quit and very near to the metro station.

  • Reviewed: 15 April 2024

    8.0
    We enjoy our stay and staff are very friendly and welcoming
    • Leisure trip
    • Couple
    • Submitted via mobile

    Breakfast was good but not enough selection

    Location, Quite, Cleanliness

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Submitted via mobile

    Room was not air conditioned.

    Amazing buffet breakfast included. Excellent!

  • Reviewed: 10 April 2024

    7.0
    Average
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    Noise outside the hotel during the night. Especially on our last night (Friday-Saturday) around 12am you could hear quite big noises like big machines and the feeling that items were being loaded or unloaded, there must be something close to the hotel causing that. I was thinking our daughter will wake up at some point during the night.. the balcony doors even when closed, you have the feeling they are open. We had a King suite but not worth the money spent at all I would say. No kettle in the room, only coffee machine. The staff were kind to offer one when I asked as I needed hot water supply for baby formula. Breakfast was good but no variety at all, 3 days in a row we had exactly the same food for breakfast. If I paid less for it, it would have been ok probably. But for the money spent I think it’s not good enough.

    Breakfast was good, bed was good and confortable, they provided a cot bed upon request which was good

  • Reviewed: 8 April 2024

    10
    We had a great time and would visit again
    • Leisure trip
    • Couple
    • Submitted via mobile

    The room was enough to sleep comfortably , TV was great, breakfast was excellent..the view that in particular cause we enjoy our tours and just needed to sleep and rest

  • Reviewed: 5 April 2024

    9.0
    The hotel certainly contributed to making our visit to Lisbon fully enjoyable.
    • Leisure trip
    • Couple

    Excellent location that could be simply reached by metro from Airport. It is a very good base for exploring Lisbon. The staff at SANA Capitol Hotel were helpful, friendly, and attentive. The room was very comfortable with a very comfortable bed. Breakfast was outstanding in quality with a diversity of food. The tables were cleared and clean.

  • Reviewed: 28 March 2024

    9.0
    I would stay in this hotel again. Good value for money.
    • Business trip
    • Solo traveller

    The room was very spacious and comfortable, breakfast was excellent, staff was very kind and helpful. The hotel location is excellent. The center can be easily reached on foot, and the airport can easily be reached by metro or bus.

  • Reviewed: 16 March 2024

    10
    I’ve stayed at many hotels for both business & leisure. The Sana Capital Hotel is now on my list of favorite locatio
    • Solo traveller
    • Submitted via mobile

    N/A

    The room, the bar, the breakfast, the front desk staff, and of course the location.

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children

    Perfect hotel, nice breakfast

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Couple
    • Submitted via mobile

    Breakfast could have done with more variety but was otherwise good

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children

    Very small room

    Very helpful staff and good location

  • Reviewed: 10 March 2024

    9.0
    A good place in Lisbon
    • Leisure trip
    • People with friends
    • Submitted via mobile

    I guess it's the same as everywhere...pillows.

    Good room and very friendly staff, location is also ok, you can have a nice walk to most touristy places, plus the park close by is gorgeous.

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Submitted via mobile

    Location and helpful and friendly staff.

  • Reviewed: 2 March 2024

    9.0
    We hadn’t been to Lisbon for over forty years, and the hotel was an excellent location from which to re-explore the city
    • Leisure trip
    • Couple
    • Submitted via mobile

    The hotel is clean and modern, and is located a five minute walk from a Metro station (Marques de Pombal) from which it is possible to get to and from the airport (one change) and into the centre very easily. A good breakfast is available; I asked for fried eggs and got them, although the coffee was the usual hotel fayre. The staff are very friendly and helpful.

  • Reviewed: 15 February 2024

    10
    Modern well-managed hotel in a good location
    • Leisure trip
    • Couple
    • Submitted via mobile

    Light switches in room were flaky.

    Clean, well-managed hotel. The room was very comfortable, clean , and quiet. Breakfast was wonderful. Staff was courteous and helpful

  • Reviewed: 1 February 2024

    8.0
    Very comfortable stay.
    • Leisure trip
    • Solo traveller
    • Submitted via mobile

    I never once saw anyone in the bar which was a pity. It didnt seem to be well soundproofed at all. I didn't like that there were very few small parts of the window in the bedroom that could be opened. The window was behind the bed which was a first for me, great black out curtains though. I was unable to open the bathroom window even though staff told me it does open. Some outside bin men noise which can't be helped. Lighting in the room was badly designed.

    Amazingly comfortable bed. Everything very clean and new. Breakfast very calm, well stocked and very tasty. The breakfast lady does an excellent job. I personally thought the location was a bit outside the tourist area but its an easy walk into the city and lots of buses and metro nearby.

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller

    Location, price and very good breakfast.

  • Reviewed: 5 January 2024

    9.0
    Very nice and welcoming will definitely be back
    • Leisure trip
    • Couple
    • Submitted via mobile

    N/a

    Location was great, very accessible

  • Reviewed: 14 December 2023

    9.0
    A good base to explore an interesting city
    • Leisure trip
    • Couple

    No negatives

    Good location easily reached by metro from Airport and as a base for exploring Lisbon. Breakfast (included in price) was exceptional in quality with a variety of interesting food and attentive staff efficiently topping up items and ensuring tables were cleared and clean.

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Submitted via mobile

    Nothing

    Lovely comfortable room, great bathroom location was excellent

  • Reviewed: 3 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Submitted via mobile

    I've asked for a quiet room and I got room number 405 that was very quiet. I had a great sleep!

  • Reviewed: 28 November 2023

    8.0
    Good hotel
    • Leisure trip
    • Group

    Location is slightly out of the main area, so a walk is needed to get into where all the restaurants and shops are. I didn’t like being charged €4.50 for extra pods for the coffee machine located in the room. I wasn’t told these were chargeable, personally I think if you provide a coffee machine in the room the coffee should be replenished when needed, or it should be stated that there is only one per day per person.

    The staff were really helpful and knowledgeable. The room was very comfortable and the bed was extremely comfortable Breakfast was fabulous

  • Reviewed: 25 November 2023

    10
    We will come back in Lisbon at SANA Capitol hotel anytime with pleasure
    • Leisure trip
    • Couple

    room could be a little bit larger including a small entrance hall

    location and breakfast were very good - very close to the center of the city while food was quite good acc. to the hotel class

Showing 1 – 25

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