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Reviews of Hotel do Chiado 4 stars

Rua Nova Do Almada, 114, Santa Maria Maior, 1200-290 Lisbon, Portugal

#76 of 329 hotels in Lisbon

Guests' Choice

Review score

Based on 425 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8

  • Free WiFi

    8.5

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Showing 1 - 75

  • Reviewed: 15 September 2018

    9.6
    Highly recommended
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights

    Only a small point - breakfast was quite good but not all the products matched the quality of the rest of the hotel (e.g. dull croissants, mediocre cold meats, synthetic flavoured yoghurt with choice of 'banana' or 'banana'). Warm food was better. V pleasant breakfast room with interesting design, and good service.

    Extremely helpful staff from arrival to departure. Friendly and considerate, with excellent command of English. Room with terrace was quiet, clean, spacious and had fabulous views - as does the rooftop bar. V good location for sites, shopping and public transport (Note that the hotel is on a hill - though so is much of Lisbon.) Several restaurants within a short walk. Hotel arranged airport transfers for us and driver was excellent in every respect.

    Stayed in September 2018

  • Reviewed: 12 September 2018

    8.8
    LOVELY LISBON LOCATION
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    Room overlooking street a little gloomy. Drinks on the terrace with wonderful views spoilt somewhat by constant monotonous music …. but no doubt younger guests would not agree!

    Location excellent, staff friendly & helpful with good English. Splendid views from the terrace. Bed comfortable and room clean.

    Stayed in September 2018

  • Reviewed: 31 July 2018

    10
    Location.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms were nice but a little bit like a hospital room.

    Location. Location. Location. View from 7th floor suites is amazing. Staff very friendly. Breakfast was excellent and geared toward Americans. Can't beat the location

    Stayed in July 2018

  • Reviewed: 25 July 2018

    2.9
    Horrible. They’re the worst people in hospitality business.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything.

    Nothing. Horrible service. The rooms are dirty and small. The bed is cheap and uncomfortable. This is a 1 star hotel in a good location. No amenities. Horrible people.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    6.7
    Never book a terrace room
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Terrace impossible to use in piece, they play from 7:30 to 00:00 music from the rooftop bar, which is located right next to the rooms - so you cannot enjoy your terrace calmly. Therefore - Terrace rooms too expensive for that they offer for. Reception apologizes but they play non-stop though.

    Location excellent, small boutique hotel with nice interior

    Stayed in July 2018

  • Reviewed: 20 June 2018

    5.6
    The localization and the terrasse.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Only shampoo in the Bathroom .the breakfast was poor in term of choice . Tv Off for one day. The terrasse was dirty with wastes

    The localization and the terrasse. The person working for thé hotel

    Stayed in June 2018

  • Reviewed: 12 June 2018

    8.8
    The room we had was clean and well kept.
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights

    The room we had was clean and well kept. The location was the best in town an easy walk to all locations from the water to the restaurant district to the castle. The rooftop bar had the most spectacular view of the city and Anna along with the rest of the staff were awesome. Will stay there again on my next trip to Lisbon.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    10
    Lovely old city with plenty of diverse offerings.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    This is a touristy area and while a great location for first timers, you won’t meet many of the interesting local people.

    This is a great location for first time visitors to Lisbon. We had an overnight flight but after communicating through the booking site, we were allowed an early check in. We arrived 5 hrs prior to check in time and was given an option to leave our bags or pay an additional fee to check in to our room. We were exhausted and happy to pay the fee, sleep a few hours and then enjoy the sites nearby. Walking toward the Tagus River there are many restaurants and sites that allowed an easy orientation to Lisbon!

    Stayed in May 2018

  • Reviewed: 20 May 2018

    8.3
    Expensive but a once in a lifetime experience!
    • Leisure trip
    • Solo traveller
    • Premium Double or Twin Room with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    Construction work going on at the shopping centre attached to the building - sometimes till 7. Would have liked to know in advance.

    I had a terrace room - it was a beautiful view

    Stayed in May 2018

  • Reviewed: 15 May 2018

    10
    A place to visit!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Hard to find. We really enjoyed ourself. A tip perhaps is a pillow menu.

    We stayed at their best location, a terrace room with full view of the waterfront. Amazing and very nice. Breakfast was good and very speedy service.

    Stayed in May 2018

  • Reviewed: 28 April 2018

    5.8
    Loved the location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast staff were unfriendly and the hotel lacked ambience internally .The room spray was too strong

    Great location .hotel reception especially morning staff were exceptional

    Stayed in April 2018

  • Reviewed: 26 April 2018

    4.2
    The manager and a certain lady were very helpful and gave us...
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    - The room and bathroom were not clean (the sheets were dirty as there were footsteps on it before we even slept on it) - The staff at the restaurant were absent - breakfast very average + no staff to help - your location is not everything- overpriced hotel for the lack of services offered

    The manager and a certain lady were very helpful and gave us good recommendations

    Stayed in April 2018

  • Reviewed: 25 April 2018

    6.3
    The terrace and the location.
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The air conditioner was terrible. We complained from the first day and finally decided to leave one day sooner than planned as we could not sleep because it was too warm at night. No amends were offered.

    The terrace and the location.

    Stayed in April 2018

  • Reviewed: 19 March 2018

    9.2
    Perfectly located hotel
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights

    The location was absolutely perfect - you walk out the hotel door into what I would describe as a shopper's dream. Tour buses are within a 5 minute walk. We had a room with a balcony, which was absolutely beautiful.

    Stayed in March 2018

  • Reviewed: 26 January 2018

    10
    Excellent hotel in superb location.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Offer eggs boiled to order - the ones at the buffet were too boiled. Add Spanish news TV channel.

    Very friendly reception staff, including the juniors (trainees?). Excellent breakfast with delicious choice of fruits (fresh orange juice?). Just a very pleasant hotel where everything is in order and the staff of top level.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    8.3
    The location is perfect.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights

    The location is perfect. The beds were extremely confortable and the terrace of our room had a gorgeous view. It was nice to find 2 little cakes and porto when we arrived.

    Stayed in January 2018

  • Reviewed: 6 January 2018

    8.8
    Fine, could have been better if the booking process was more personalised
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Bad front desk communication which could have been lack of understanding of the English language. Also had huge problem with original, having made an error on line with dates and when I tried to correct with a matter of minutes neither the hotel or Expedia would accommodate me which upset me and almost ruined my holiday.

    Stayed in January 2018

  • Reviewed: 18 November 2017

    8.0
    Very enjoyable....considering....
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Average communal rooms....no real lounge Poor reception area. Average breakfast...but helpful staff

    Great location....probably best in Lisbon! 50 metres from Metro Right in Centre of Chiado Walking distance to many good restaurants and cafes

    Stayed in November 2017

  • Reviewed: 8 October 2017

    9.2
    Beautiful facility with gorgeous views.
    • Leisure trip
    • Solo traveller
    • Premium Double or Twin Room with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is very clean and modern. The views from the breakfast room and from my hotel room were stunning. It's in a very busy, tourist area, which is fantastic as long as that's what you want. The breakfast was very good.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    8.8
    Cool hotel with amazing views though a bit too pricy
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Very pricy for what you get. Room is nice and clean but simple. Breakfast could be better as no vegetables are served, though we did ask for some made especially for us and they gave us without any problem

    Best location in Lisbon. Beautiful rooftop views to the castle and Lisbon itself. The bar is nice and has the same great views. The staff is really nice and helpful

    Stayed in September 2017

  • Reviewed: 11 September 2017

    9.2
    Very good rooms with fantastic views.
    • Leisure trip
    • Group
    • Premium Double or Twin Room with Terrace
    • Stayed 1 night

    I was surprised that the REception staff could not understand Spanish despite being so similar to Portuguese. They all appeared quite junior.

    Very good rooms with fantastic views. Is worth staying for the sunset, especially if you have a room with a view, although you can enjoy the same views from the bar. Very good situation and most things within walking distance.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    10
    Best place to stay in Lison
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    breakfast is great, room with a view if worth for sure and staff is great! they upgraded us with no cost and I forgot to checkout of the last day and they only charged me for late checkout instead of a full night. very nice of them

    Stayed in August 2017

  • Reviewed: 25 August 2017

    9.6
    Fantastic location right in the centre of Lisbon
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Loved everything!

    Fantastic location right in the centre of Lisbon Beautiful rooftop bar with fabulous views across the city Huge room-very quiet Friendly helpful staff Excellent breakfast

    Stayed in August 2017

  • Reviewed: 14 August 2017

    10
    First class hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Nothing to not like!

    Fabulous hotel in the heart of the old city. Loved the décor and the artwork. Surrounded by restaurants and shops and plenty of transportation going past the door. Breakfast was delicious. Could have happily increased our 3 nights there

    Stayed in August 2017

  • Reviewed: 9 August 2017

    10
    The location is great!
    • Leisure trip
    • Solo traveller
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights

    The location is great! It's very close to shopping and restaurants in a lovely area. The views from the rooftop terrace are probably the best in Lisbon!

    Stayed in July 2017

  • Reviewed: 17 July 2017

    7.1
    The view is spectacular from a room with a terrace.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 6 nights

    Overall, great hotel to spend romantic weekend or week, especially in rooms facing the city. Still, communication and responsiveness of hotel staff not always perfect, nice but below the level the hotel aspires to. Parking - very inconvenient, difficult access to a car especially if you are in a hurry. I understand this is the center of Lisbon, still is you notify thet care will be needed in the morning without delay you can expect this will be on time. When I asked for breakfast 15 minutes earlier than standard opening hour I was offered box with sandwitches an evening before. You would expect more in such hotel. As mentioned, location and view were fantastic but you would expect more based on the description and price paid.

    The view is spectacular from a room with a terrace. This, together with location compensate many small downsides one can observe.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    10
    Lovely hotel. Friendly helpful staff in perfect location overlooking old town & castle
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very deceiving entrance to hotel looked like You could be entering a dingy place. Reception area was very small Staff were very helpful & friendly! Once you headed Towards the rooms you could see that it was actually A lovely restored building!

    Location was perfect right in the centre of historic area & view from our room really lovely!

    Stayed in June 2017

  • Reviewed: 5 June 2017

    9.2
    Great high quality central Lisbon Location
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 4 nights

    The Breakfast options was pretty poor for what you got for 15 euros but this didn't bother me too much as prefer to go out to the local coffee shops for breakfast and explore the city. You frequently have to log in to the free-Wifi.

    The rooms where big and the bathroom and bed where excellent. All the staff through out the hotel where friendly and very helpful. The roof terrance view is breath taking and great place for a drink or to.

    Stayed in May 2017

  • Reviewed: 12 May 2017

    10
    4 days in Lisbon
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Smoking, too many people smoke.

    The staff was super friendly & very helpful. My room was clean,comfortable w/ a great view! Rooftop bar is amazing w/ views of the castle, Tags river & city of Lisbon. Great atmosphere, food & drinks!

    Stayed in May 2017

  • Reviewed: 6 May 2017

    10
    Practical location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast not included

    Unbeatable location:very close to main attractions and transportation There are plenty of good restaurants and nice shops around A really lively neighborhood

    Stayed in May 2017

  • Reviewed: 24 April 2017

    9.2
    The best views in all of Lisbon. Sin duda ninguna.
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night

    I would have liked a room with a view. And this hotel is getting expensive I stayed there a few years ago for 60€ less per night.

    The view, the amazing view and the breakfast.

    Stayed in April 2017

  • Reviewed: 23 April 2017

    9.2
    Nice hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    felt breakfast for an expensive hotel was only average

    Liked the location, once you stepped out on street you were in the middle of everything, got lovely big airey room, staff very nice and helpful, roof top bar had excellent views of st Jorges castle

    Stayed in April 2017

  • Reviewed: 20 March 2017

    10
    An excellent hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Convenience ++ Metro & shopping centre underneath, hotel right in the heart of Chiado district. Excellent helpful & friendly staff ( parting memory is of desk manager standing on footpath waving goodbye to us - says it all) Delightful breakfast - plenty of variety, loved the papaya, mango, smoked salmon. Enormous room had a lovely patio overlooking the river and San Jorge castle .

    Stayed in March 2017

  • Reviewed: 9 March 2017

    9.2
    Pitch perfect!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    More place to store clothing.

    Lovely view from bedroom window up to St Jorge Castle. Amazing location. Good ,helpful staff. Beautiful boutique hotel. Would definately recommend.

    Stayed in March 2017

  • Reviewed: 9 March 2017

    9.6
    Get a room with a view!
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The entryway needs to be revamped to match the level of the hotel. The front door isn't automatic (its on too busy a street) so you have to open the door and bring your bags over a lip in the entryway to get in. The lobby is not very welcoming. The breakfast suited our needs as we just did cereal and fruit. The fruit selection was awesome, but the rest did not inspire us to explore. We had the pot coffee the first two days before we realized you could order better coffee. The room is great - but only one person per table gets a view. Our room was great- but if you had an interior room or one facing the buildings across the way you are missing the best part of the hotel.

    We were upgraded to a 6th floor room with a balcony overlooking the old town- directly across from the castle. Spectacular view! Would book again. The room was spacious and modern with all the amenities you would expect. Cute Lisbon products in the bathroom. Breakfast room has great views. Restaurant on the roof was an easy and not too expensive option. As it was winter, we had it to ourselves. The location in my favorite in Lisbon. Not in the flats and not too far up either hill (Barrio Alta or Alemada). Makes it easy to explore. It's literally above the metro if you want to do public, but their is also a taxi stand right out front. We used Uber, but convenient.

    Stayed in March 2017

  • Reviewed: 6 February 2017

    10
    Great location, great service !
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights

    The hotel is in a great location. You can walk everywhere. The service was excellent. They upgraded us to a beautiful room with a view of the Sao Jorge Castle and the Se !! The room was big and the bed was comfortable :)

    Stayed in January 2017

  • Reviewed: 30 January 2017

    10
    Best Hotel
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing location and hotel was perfect. It was my friend's birthday. We had originally booked a classic room but was upgraded to a premium room for no extra cost. They provided a champagne bottle on my friends birthday. The room had the amazing view of the castle. I would highly recommend the place. The only downside was the food as I am a very fussy eater. If you love fish you will have no issues. A shopping centre 2 minutes away and has a food court so you can have food without fish :) customer service from the hotel was excellent qith fantastic room service. If you are of to lisbon book Hotel Do Chiado. Most places are 10 to 20 mins in the taxi. We used Uber taxi it was convenient and cheap.

    Stayed in January 2017

  • Reviewed: 11 November 2016

    9.6
    Great boutique hotel in perfect location
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights

    Room safe does not fit an iPad 9.7" or laptop

    Perfect location (shopping, restaurants, subway), beautiful rooms with a view (superior room), attentive staff

    Stayed in November 2016

  • Reviewed: 4 November 2016

    7.9
    Disappointment!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bar and restaurant were closed due to a private function from 3pm in the afternoon. As we had been looking forward to a drink and meal in the rooftop bar and restaurant this was a major setback.

    Everything except as stated below.

    Stayed in November 2016

  • Reviewed: 18 October 2016

    10
    Perfect choice
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic location with beautiful views to the Castle. Certainly worth paying the little extra for that view! The staff were so helpful and friendly. Excellent breakfast with plenty of choice.

    Stayed in October 2016

  • Reviewed: 3 September 2018

    9.6
    Delightful - as ever!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stunning terrace room upgrade

    Stayed in August 2018

  • Reviewed: 31 August 2018

    10
    Location, great room
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, great room

    Stayed in August 2018

  • Reviewed: 26 August 2018

    9.2
    Cracking hotel
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room with Terrace
    • Stayed 6 nights
    • Submitted via mobile

    WiFi was very patchy

    The location is excellent and view from roof bar stunning

    Stayed in August 2018

  • Reviewed: 22 August 2018

    10
    This is an excellent hotel close to everything and with very...
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 4 nights

    This is an excellent hotel close to everything and with very good service!

    Stayed in August 2018

  • Reviewed: 6 August 2018

    9.2
    Modern convenience in old town
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Central location in Baixo Chiado is convenient to tourist sites. Roof bar is terrific at night with view of the castle.

    Stayed in August 2018

  • Reviewed: 28 July 2018

    7.5
    location is perfect
    • Solo traveller
    • Premium Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The bed and the pilows were not comfortable at all

    location is perfect nice bar on the top nice terrace that is not easy to find in that area

    Stayed in July 2018

  • Reviewed: 14 July 2018

    9.2
    Location was excellent and the great views from the rooftop...
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights

    Location was excellent and the great views from the rooftop garden.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    10
    All excellent
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All excellent Could not get a better position for sightseeing in Lisbon

    Stayed in June 2018

  • Reviewed: 18 May 2018

    9.6
    Size of rooms and helpfulstaff and great buffet breakfast
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Very hilly immediately outside ppty

    Size of rooms and helpfulstaff and great buffet breakfast

    Stayed in April 2018

  • Reviewed: 9 May 2018

    9.2
    The balcony is such a secial bonus of this hotel!
    • Leisure trip
    • Group
    • Premium Double or Twin Room with Terrace
    • Stayed 5 nights

    The balcony is such a secial bonus of this hotel! Such a stunning view of the whole city!

    Stayed in May 2018

  • Reviewed: 7 May 2018

    9.2
    Location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast started only at 7:30

    Location

    Stayed in May 2018

  • Reviewed: 3 May 2018

    8.8
    Wonderful location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff, the wonderful terrace and prime location.

    Stayed in May 2018

  • Reviewed: 24 April 2018

    10
    Excellent.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A few more gluten free options for breakfast & snack.

    The outdoor patio!!

    Stayed in April 2018

  • Reviewed: 20 March 2018

    10
    A very enjoyable stay
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Nothing

    The staff were very helpful, the bed was comfortable and the room quiet. The location was excellent.

    Stayed in March 2018

  • Reviewed: 16 March 2018

    9.6
    Brilliant hotel as base to explore Lisbon
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Room spacious, staff all lovely , breakfast -excellent choice of fresh food. Hotel in central position

    Stayed in March 2018

  • Reviewed: 8 March 2018

    9.2
    Friendly staff and modern feel in an exquisite part of town
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Enjoyable dining area with good staff and great location.

    Stayed in March 2018

  • Reviewed: 19 February 2018

    6.7
    Staff very short, not available to help with luggage.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff very short, not available to help with luggage. Parking lot hard to get at.

    Stayed in January 2018

  • Reviewed: 18 February 2018

    8.8
    Great views and fantastic location.
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very basic breakfast.

    Staff, room and views

    Stayed in February 2018

  • Reviewed: 18 February 2018

    10
    Loved the location, the view, the rooftop bar, friendliness.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights

    Breakfast coffee was out of an automatic machine - never as good.

    Loved the location, the view, the rooftop bar, friendliness.

    Stayed in February 2018

  • Reviewed: 20 January 2018

    5.8
    Great location shame about the lack of facilities
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    There was no food and drink from the restaurant

    The room was good- a terrace suite but there was no facilities to eat and drink

    Stayed in January 2018

  • Reviewed: 3 January 2018

    9.6
    Great location and Very friendly, helpful staff.
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Great location and Very friendly, helpful staff.

    Stayed in January 2018

  • Reviewed: 3 January 2018

    8.3
    Celebrated New Year with friends at the hotel, good dinner and an excellent view over the fireworks
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights

    Room at the upper floor, very nice teras with view over city and harbor. Perfect location in the city center. Nice staff

    Stayed in January 2018

  • Reviewed: 2 January 2018

    9.2
    Enjoyable - beyond expectations.
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooftop bar closed rather early.

    I received an upgrade, which was well appreciated.

    Stayed in December 2017

  • Reviewed: 22 November 2017

    10
    Very comfortable and very relaxing.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Excellent location staff was super friendly and the breakfast was great. I will definitely stay there again.

    Stayed in October 2017

  • Reviewed: 22 November 2017

    8.3
    We had a room with a patio view of the river and castle -...
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights

    We had a room with a patio view of the river and castle - absolutely fabulous. Great location in general.

    Stayed in October 2017

  • Reviewed: 14 November 2017

    9.6
    Generally positive with good location
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights

    Some things not checked e.g. weighing scale battery was dead , bath tub stopper not working

    Your own outdoor terrace with great views!

    Stayed in November 2017

  • Reviewed: 13 November 2017

    8.3
    Nice although expensive too much
    • Leisure trip
    • Group
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The price

    The magnificient view

    Stayed in October 2017

  • Reviewed: 15 October 2017

    9.6
    Best hotel choice for Chiado neighborhood
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Charming hotel, very well located, with a great view.

    Stayed in October 2017

  • Reviewed: 14 October 2017

    7.5
    Pretty nice place and good location
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Snack food not so great

    Location

    Stayed in October 2017

  • Reviewed: 9 October 2017

    10
    Good room with a wonderful view '.the balcony and the terrace
    • Leisure trip
    • Solo traveller
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights

    Joana & Romano were exceptionally good and added to what was an excellent stay in Lisbon

    Stayed in October 2017

  • Reviewed: 25 September 2017

    10
    Very good
    • Couple
    • 4 rooms
    • Stayed 4 nights

    Very high music from the rooftop bar to the rooms with terraces nearby.

    Location

    Stayed in September 2017

  • Reviewed: 8 September 2017

    10
    Loved the private roof too terrace and view.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Understaffed.

    Loved the private roof too terrace and view.

    Stayed in September 2017

  • Reviewed: 8 September 2017

    10
    The rooms have double sets of doors for extra noise...
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The rooms have double sets of doors for extra noise insulation to both patio and hallway.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    9.6
    Not enough Vegan options at the breakfast buffet.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    Not enough Vegan options at the breakfast buffet.

    Stayed in August 2017

  • Reviewed: 1 September 2017

    10
    Great location with wonderful views
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful views! Great breakfast!

    Stayed in August 2017

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