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Reviews of Encosta Do Lago Resort Club

Quinta Do Lago, 8135-866 Quinta do Lago, Portugal

#7 of 19 hotels in Quinta do Lago

Guests' Choice

Review score

Based on 90 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8

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Showing 1 - 40

  • Reviewed: 19 April 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are absolutely no negatives here. We will be back!

    Huge two bedroom condo with a full kitchen and laundry. Beautiful, spacious deck with a dining table and lounge chairs. Easy access to hiking trails, gym, tennis courts, pool, ocean beaches and championship golf courses. Shopping close by. Quiet, private locale. Very safe.

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • With a pet
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 9 nights

    The beds: too hard Pillow: flat and too soft Cold - it was very cold inside the apartment - always The appartement was completely empty - beside some tea, milk, sugar, marmelade upon arrival. Further nothing: no start package to clean (?) - only 1 kitchen towel, which disappeared after a few days, so it was not possible to make some dishwashing either anymore. During are stay: no vacuum cleaning during 9 days (?) No wet floor cleaning: so after a few days the apartment was dirty Cleaning staff: nice and friendly but I presume they may not stay longer then 5 minutes per appartement. Sauna: although the ad says you could take a sauna after fitness - was not open Shower in the fitness area - roof leaking - not usable

    The location, within Quinta Do Logo is splendid. Nice environment, close to Ria Formosa and restaurant Shack. The 4 sandwiches each morning (breakfast?) on the window - at 9 AM - not earlier

    Stayed in April 2018

  • Reviewed: 28 October 2017

    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Bed mattress very hard, pillows polyester however bed linen thankfully cotton, clean but some of it ready for replacing

    Location good, safe and secure. Apartment very spacious, clean and modern with wonderful sun filled balconies, patios from living area and main bedroom.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    Nothing to dislike , maybe the single beds were a little to firm for some ?

    Very spacious apartment. Extremely well equipped. lots of lovely 'Extra' touches , for example a welcoming pack, which was in the kitchen on arrival, not only had tea, coffee, milk, butter, jam etc but also a large basket of fresh fruit. Each morning there was a delivery basket left on our kitchen window of fresh bread.

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    There was no information in the apartment regarding the complex I.e. How to contact the reception how to work anything in the apartment. Checking out was difficult as there was no one in reception, that day and no one had prepared an invoice for us.

    Garden and private pool were excellent. The kitchen was well equipped.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    No shop,we also booked through the reception a taxi transfer to the airport,this never arrived but the security man on duty was very helpful and managed to get us a taxi

    Large 2 bed apartment, 10 minutes to beach and nature reserve

    Stayed in September 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Pool bar could have done with some updating but will definitely go back

    Loved the unspoilt nature of the location and the local lake with fun for the kids whilst parents relaxed.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Garden
    • Stayed 6 nights

    Only one supply of bathroom supplies - could have done with a second supply during the week. It is not reasonable accommodation so does need to be budgeted for - it is a treat holiday! The kitchen in our apartment was aging i.e. dishwasher door broke the kickboard everytime you opened it - should be fixed when paying so much for these apartments.

    The fresh breadrolls every morning were exceptional. The daily cleaning and cleaning staff were also exceptional. The space and comfort of these apartments are a real treat and a lovely escape for our family. The WiFi and TV programs were great too, allowing us to have a few nights in and not feel obliged to eat out every night. The fruit basket and other essential foods on arrival were also great.

    Stayed in July 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    It was a car drive to the nearest shop which was a very nice well stocked little supermarket but it woukd have been nice to buy some basics without having to get in the car. Perpetual noise from lawnmowers, hedge trimmers etc was a bit of a pain.

    A large spacious 2 bed, 2 bathroom property that was well equiped and spotlessly clean. The property had a large garden with outdoor furniture for dining and sun bathing and a beautiful pool. Free wifi was available and though it didn't matter to me my teen sons both complained about the poor wifi and slow speed. All rooms had adjustable air conditioning. The rooms had maid service 6 days a week, although it wasn't really needed. We had a ground floor appartment, it was really quiet with very little noise from above and adjacent properties. The gardens were well maintained and here lies an issue ... we had day after day of noisy lawn mowers, hedge cutters etc. I appreciate that someone has to work on these gardens to keep them as beautiful as they are but the daily noise spoilt the peace and quiet if this lovely place.

    Stayed in August 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning leaves a lot to be desired. It is good to have washing machine but no washing powder was available or sold by the club. The club is far from shops or supermarket and to buy something one needs to take a taxi which are quite expensive at the end.

    We liked the private garden and pool. The kitchen full year equiped.

    Stayed in July 2017

  • Reviewed: 23 September 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Beds were very hard and not very comfy.

    Service was excellent - reception couldn't have been more accommodating. Nice touch having daily bread deliveries.

    Stayed in September 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Very clean we have a young family they lived the pool and the lake/beach (5-10 minute walk) small pool bar was great, service excellent, very quiet but no fighting for sunbeds, some of the restaurants near by were exceptional and fantastic with the kid's.

    Stayed in August 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Family with older children
    • Two-Bedroom Apartment with Private Garden
    • Stayed 7 nights

    price is high. We stayed in a nice hotel with great sea view the week before and was cheaper with better location than this apartment . So, look out for better price/quality ratio! Also, for beaches, look further down Praia Gale or Praia do Rocha

    apartment with all amenities. Location okay.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Family with older children
    • Two-Bedroom Apartment with Private Garden
    • Stayed 21 nights

    Promised help with getting luggage (including golf bags) from apartment to car on the day of departure did not materialise. Not easy to carry everything down all those steps!

    Friendly and service minded staff Comfortable clean accommodations Efficient cleaning staff Fresh bread delivery every morning except for Sunday Good parking facilities Nice garden Nice pool/ pool bar Nice restaurant, friendly & good value for money Gym & tennis courts available (included)

    Stayed in August 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There was a wedding group staying same time as us and on 2 nights they made a hell of a noise in early hours up to 4am, I think security eventually shut them up. Hope this is not a regular thing as we are thinking of staying again for week in September.

    Apartment was very comfortable and pool area and pool bar were excellent. Staff very friendly and helpful, Tuscanos Restaurant well worth a visit

    Stayed in July 2016

  • Reviewed: 3 June 2018

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Pool
    • Stayed 5 nights
    • Submitted via mobile

    The bed was really uncomfortable and pillows either very cheap or decades old. If they upgraded the beds and pillows we would go back.

    Stayed in June 2018

  • Reviewed: 2 January 2018

    • With a pet
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bed.

    Stayed in January 2018

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Service of staff

    Great location; beautiful flat

    Stayed in September 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Private Pool
    • Stayed 3 nights

    Nothing

    fresh bread every morning, lovely clean apartments, well kept complex, the Shack by the lake, lovely pool

    Stayed in July 2017

  • Reviewed: 1 July 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Pool
    • Stayed 5 nights
    • Submitted via mobile

    Fresh morning bread, house cleaning, great private swimming pool, great house.

    Stayed in June 2017

  • Reviewed: 25 April 2017

    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Excellent staff, fresh bread every day, nice toiletries

    Stayed in April 2017

  • Reviewed: 8 April 2017

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights

    No hairdryer in property

    Beautiful complex generously proportioned-perfect.

    Stayed in April 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Garden
    • Stayed 3 nights
    • Submitted via mobile

    Location, apt. space, Internet access

    Stayed in January 2017

  • Reviewed: 30 June 2016

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Fresh bread every morning , all basics on arrival tea , coffee etc , beach towels

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 May 2016

    • Leisure trip
    • Couple

    The resort was soulless with no atmosphere as very few people staying at the resort during our 10 day stay ending on 1 May 2016. There was no "apartment manual" giving any information about the apartment facilities or local area and the manuals we did find none of them gave instructions in English!

    Very spacious, comfortable and well equipped apartment. The daily fresh bread basket was a nice touch and daily service of the apartment very good.

  • Reviewed: 25 March 2016

    • Leisure trip
    • Family with older children

    Nice toiletries, complimentary coffee, milk, bread, fruits. Daily cleaning, courteous housekeeper. A basket of fresh bread outside the door everyday. Impeccably clean, great view from the window.

  • Reviewed: 22 September 2015

    • Leisure trip
    • Solo traveller

    The pool was very quiet but that could be attributed to the time of year

    I loved the apartment from minute 1... it was modern, spacious and was very well equipped. The location was excellent with the beach and the resort amenities easily reachable by bike. The best for me was the leaving of a basket of fresh bread outside the kitchen window each week morning.. a lovely show off hospitality.

  • Reviewed: 8 September 2015

    • Leisure trip
    • Group

    You definitely need a car, supermarket and restaurants are not walkable apart from Toucanas on site which is very good by the way. Only thing missing was an ironing board.

    Fantastic home from home apartment, great size pool, in an impressive area, just 10 minutes from the beach and lagoon.

  • Reviewed: 6 April 2015

    • Leisure trip
    • Family with young children

    It was very difficult to get in touch with reception. They are closed after 6pm and during the day although the phone seems to be in the front desk, the person in charge sits in an office at the back and rarely hears the phone. For check-ins after 6pm the keys etc. are left with the security guard at the entrance. Although the apartment was confortable I will agree with other clients that the mattresses need updating.

    We decided to stay in Encosta do Lago as it was one of the few places that allowed for a pet. It was the right choice. Our stay was easy and relaxing, we had a lovely dinner at Tucano´s Restaurant, played tennis and had a hamburger by the pool. We woke up every morning to the sound of the birds and enjoyed our breakfast looking out onto the garden. We will definitely be going back.

  • Reviewed: 7 January 2015

    • Leisure trip
    • Couple

    The cleaning of the appartment shall improve. Specially the pavements/floor. It has to be done better and more efficiently.

    We have very much appreciated the staff attitude. Spcially mrs. Filomena at the reception. My husband got an health problem on an holiday day, but Mrs Filomena really take action, during her resting day on 1st January 2015 in the evening to help me with what we needed. I think this is a remarkable way to assit the Clients fidelising them and leaving in the visitors and tourist a very pelasant feeling about Portougese attitude.

  • Reviewed: 20 March 2016

    • Leisure trip
    • Couple

    Highest standard. Friendly service. Excellent location

  • Reviewed: 8 November 2015

    • Leisure trip
    • Family with young children

    We couldn't find anybody in the reception to greet us. It was hard to check in.

    It was a great place. Quiet and clean.

  • Reviewed: 23 October 2015

    • Leisure trip
    • Family with young children

    Everything... Very clean, very quiet. But need a car. Все супер! Без машины - сложно.

  • Reviewed: 18 October 2015

    • Leisure trip
    • Couple

    Beautiful apartment and very clean.

  • Reviewed: 13 October 2015

    • Leisure trip
    • Family with young children

    The villas were really clean and well equipped

  • Reviewed: 17 September 2015

    • Leisure trip
    • Couple

    No Reception at weekend

    The staff in restaurant

  • Reviewed: 13 September 2015

    • Leisure trip
    • Couple

    None

    Proximity of pool and other facilities. Bread delivery every morning, daily cleaning. Garden, decor, cleanliness and fittings.

  • Reviewed: 16 July 2015

    • Leisure trip
    • Family with older children

    Fresh bred in the morning is unforgettable!

  • Reviewed: 30 May 2015

    • Leisure trip
    • Couple

    Nothing !

    Very peaceful, perfectly maintained, just beautiful !

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 40

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