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Reviews of HF Fenix Garden This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rua Joaquim Antonio De Aguiar, 3, Santo Antonio, 1050-010 Lisbon, Portugal

#144 of 391 hotels in Lisbon

Guests' Choice

Review Score

Based on 378 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    8.0
    Great Location and value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    The sound-proofing could be better like many hotels. The built in hairdryer needed a firm grip to turn it on and my wife found it difficult to do this and brush her hair without the hairdryer cutting out.

    Very friendly staff. Very good location with easy access to transport. Very clean and comfortable room.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Exceptional
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The location and the cleanliness of the hotel, the breakfast and the politeness of the staff

    Excellent service 👏

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Can't say a dislike for anything with yhe hotel.

    Hotel was excellent,2 minutes from the Metro Link..... easy access

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    A good value hotel in the heart of Lisbon
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    all good!

    great location for everything including metro to airport. easy to walk everywhere

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Value for money, great location, public transport with 2 min distance.
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast in basement

    Nice room with garden view.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    Great location

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Great location.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No negatives.

    Location. Speed of check in. Great light in room as overlooked the courtyard garden. Late check out time.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Needed more attention, cleaning and outside pavement needed addressing

    Access to the airport was great

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Perfect for a short stay between longer trips.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    No lounge/bar

    Aside from the fact that the rooms are typically small but well appointed, lovely bathroom with a shower fixture that was promptly repaired. this is a great place to enjoy downtown Lisboa

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to report

    Very clean, friendly staff, great location.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were polite but not very friendly

    Near the metro which can be used to get to the centre.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Very friendly staff and incredibly clean room!

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The property was well located . The rooms were very clean and the staff very helpful . Great value for money

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The room was warm even it was February, however I could not adjust the temperature.

    The hotel was clean, location was great, just beside subway line, area had restaurants shops and bakeries around, staff was friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    Lisbon
    • Leisure trip
    • Couple
    • Comfort King
    • Stayed 3 nights
    • Submitted from a mobile device

    No bar

    Room and location

    Stayed in February 2024

  • Reviewed: December 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Nothing

    Good location

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Excellent!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Would have been nice to have a Gym facility.

    Everything was great: location, room, staff, breakfast, cleanliness. Very satisfied!

    Stayed in November 2023

  • Reviewed: December 10, 2023

    8.0
    Very Good
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small room ... 1 chair 2 people!

    Location

    Stayed in December 2023

  • Reviewed: November 28, 2023

    9.0
    A great stay in a lovely hotel with helpful staff!
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Very clean and modern, strategic location close to the metro

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No complaints

    Convenient base to explore city. Friendly staff. Great breakfast.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights

    there was nothing I didn´t like

    the room was good and spacious. I did not take breakfast

    Stayed in October 2023

  • Reviewed: November 13, 2023

    9.0
    Great location and comfortable room
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed wasn’t as comfortable as I would want it to be, but overall everything was really nice

    The room was clean and comfortable, friendly staff and great location.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 5 nights

    the window was facing a wall

    room was ok clean and comfy but not really big. the breakfast was really good!

    Stayed in September 2023

  • Reviewed: October 31, 2023

    8.0
    Great place to stay when visiting Lisbon.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Bed's were small, however this was quite common with most hotels in Portugal.

    Bathroom was spacious and very clean and the staff were friendly and helpful. The location was great with the metro and tour buses nearby. Easy walk to old Lisbon and several restaurants near the hotel. Lots of choice with breakfast.

    Stayed in October 2023

Showing 1 - 25

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