Desserts were too repetitive and would have liked to have seen UK type selections, eg variety of cheese cakes, apple tarts and ice cream and hot custard.

Nice variety of breakfast items, although better cuts of bacon( back bacon) would have been nice instead of the streaky bacon. Lunch and dinner selection were good. Accommodation standard was good and poor mattresses in Room 231 was promptly dealt with.

Stayed in November 2023

Had tea making facilities in our room but no teabags or coffee. We grabbed some from the restaurant on the 2nd day. Also, we arrived about 11pm, but the bar was closed. There was no bottled water in the room, and the vending machine at reception only took coins, so we couldn't use it. Just little things but something that could be tweaked for an improved service.

Great value for money. The room was spacious and comfortable. The pool is a good size with a nice little pool bar that severed a great selection of snacks in the afternoon. Staff friendly. Great location. Good all-rounder hotel. Will book again

Stayed in October 2023

This is not a 5* hotel, not sure if even a 4*… the room size was good but service was never giving us new towels. Very poor breakfast and quality med to low…

Good location

Stayed in August 2023

People partying in accommodation to early hours playing obscene and racist music.

Spacious rooms. Close to some lovely beaches.

Stayed in July 2023

The rooms are worn, out of date and needs restoration. A hotel is full of drunk british youngsters, who are shouting loud, vomiting and partying all night in their rooms after comming from bars. The hotel is NOT recommended for FAMILIES with CHILDREN.

Comfortable beds, spacious apartment with kitchen. Cozy and luxorious lobby. Normal size pool with sunbeds, nice.5 mins on foot to the sea.

Stayed in June 2023

I'd like to know who gave this hotel a 5star rating? It was a nice 3star at best. No luxury that a 5 star should provide. Door was stiff against the floor/door frame so you had to really bash it open. Making a lot of noise. Stains on some of the bedding. 2 cochroaches kicking about. Hardly any sockets in the room

Very good value for money. Reception staff very nice and helpful.

Stayed in April 2023

There are not 11 different restaurants in one hotel. You have to walk to the other hotels to eat. There is a restaurant in the hotel.

Staff very friendly. Not wide selection of food but food tasty.

Stayed in April 2023

We had a blocked sink in our bathroom and went to reception 3 times and were told on each occasion someone would one come to sort it. No ever arrived and we had to use the shower to brush our teeth. Not good 😣

The location, and general hotel is good. If someone had arrived with a little plunger it would have been great. Sadly this took a lot away from our stay.

Stayed in March 2023

The hotel needs more maintenance!

Good breakfast and convenient parking!

Stayed in October 2022

The rooms were average nothing special and certainly not of the star rating. Hotel and facilities 4*. Room 2*

Location great and lovely communal areas

Stayed in October 2022

The nightly entertainment wasn’t great and the games room and the outside pool table could do with a facelift.

Hotel was very clean, room was good, nice selection of food & it was great to have the option to eat in some of the other Grand Muthu hotels nearby - we were all inclusive. Staff were friendly and helpful. The hotel is located less than 5 minutes from The Strip but a taxi ride away from the Old Town.

Stayed in September 2022

Bar area in restaurant so everyone used it from swimming pool, outdoor area and diners A separate bar would be ideal

Food was cold but microwave provided

Stayed in October 2022

Good location

Stayed in October 2022

great location, friendly helpful staff, spacious rooms

Stayed in October 2022

No double bed, 2 singles pushed together is not the same. Dinner in the evening was poor standard. Charge for pool beach towel. No trouser press.

. Breakfast was exceptional Size of apartment and the balcony view.

Stayed in October 2022

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Stayed in October 2022

The dinner at night time hadnt a lot of choice. Pasta but no sauce,rice with nothing to go with it. Most nights was the same food, had to go out for meals, which defeats the purpose when you pay for all inclusive. Ironing boards in room need replaced. No tea bags milk in room to make tea when you arrived or first thing in the morning.

The area was close to the strip and beach. Breakfast was lovely and the staff are a credit both professional and friendly at all times. The themed restaurants are a great idea.

Stayed in October 2022

Mirror in bedroom too high up at dressing table.

Didn’t have breakfast

Stayed in October 2022

We were woken very early but chairs and tables being moving in the restaurant just under us we like being in the front but not above the restaurant many thanks

Room was very good lovely sunny room we enjoyed our stay and staff were very helpful and friendly nothing was too much for the we will be coming to stay agin next year we have been to you twice this year

Stayed in September 2022

nothing

everything especially staff

Stayed in September 2022

It is not a 5* hotel. I am not sure how did they rate it but I would give 3* due to the old fashioned design of the rooms and lack of maintenance

The hotel is very well located, very close to the beach. Close to it you can find mini markets, bars and restaurants. The pool was cool as well.

Stayed in September 2022

The bed in the apartment was very uncomfortable.You could feel every spring on the mattress.

Stayed in September 2022

Can't be 5* hotel, as all the areas and rooms in need for refurbishment, starting from all the small details on bedrooms, like the doors and skirtings etc.

Definitely value for the money, full of positive energy. Reception staff are very helpful. Close to the beach and all attraction areas. Really can't complain.

Stayed in September 2022

no shower facilities for guests after checking out at 11am while waiting for a late transport collection

location

Stayed in September 2022