Reviews of Grande Pensao Residencial Alcobia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Poco Do Borratem 15, Santa Maria Maior, 1100-408 Lisbon, Portugal
#318 of 429 hotels in Lisbon
Guests' ChoiceReview Score
Based on 785 hotel reviews
7.8Score breakdown
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Cleanliness
8.2
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Comfort
8.1
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Location
9.2
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Facilities
7.5
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Staff
8.9
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Value for money
7.9
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Free Wifi
8.9
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Reviewed: September 25, 2025
Sylvia
United States1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Having to carry my very heavy luggage up the stairs to reception.
Very nice property great location! Staff was very accommodating and helpful. Would definitely stay here again.
Stayed in August 2025
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Reviewed: September 23, 2025
Henryaquino23
Canada6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Need to climb up approx 15 step to reach front desk. And approx 25 steps to reach the lift.
Love the location. Center on most tourist spot.
Stayed in September 2025
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Reviewed: September 23, 2025
Cesar
United States17 Reviews7.0“It was worth the expense for the location.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
It doesn't have an elevator on all levels, it practically has one from the 3rd floor up, and some things didn't work properly in the bathroom and bedroom.
The location.
Stayed in September 2025
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Reviewed: September 21, 2025
Lucas
Argentina5 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Elevator in first floor not in the lobby. Bathroom had very bad smell. We got assigned a room and there were people inside.
Clean, very well located and kind people
Stayed in September 2025
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Reviewed: September 17, 2025
Robert
United Kingdom197 Reviews135 helpful votes7.0Good- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Very expensive.
Clean comfortable room, tasty breakfast, right in the heart of Lisbon.
Stayed in September 2025
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Reviewed: September 17, 2025
Robert
United Kingdom197 Reviews135 helpful votes7.0Good- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
It was very expensive.
Clean comfortable room, tasty breakfast, good location in heat of Lisbon.
Stayed in September 2025
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Reviewed: September 4, 2025
Vassallo
Italy1 review9.0Wonderful- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
It would have been great one more towel change
The kindness of the staff and their disponibility to our needs
Stayed in August 2025
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Reviewed: August 29, 2025
Savio
United Kingdom2 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
To noisy
Not really
Stayed in August 2025
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Reviewed: August 28, 2025
Inga
Latvia45 Reviews2 helpful votes9.0“very good.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
view from the window
Clean, friendly service, almost in the city center.
Stayed in August 2025
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Reviewed: August 27, 2025
Luciana
Peru11 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
We couldnt sleep because the room was too hot and there was a lot of street noise. But then we realized we had to close all the windows, we turned on the AC and everything was perfect. Also, the elevator was kind of old.
Beds were comfortable, location was perfect, good breakfast, nice views from the room.
Stayed in August 2025
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Reviewed: August 26, 2025
Areal
Spain3 Reviews8.0“Very good proportion between quality and price”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The noise outside
It was very well located
Stayed in August 2025
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Reviewed: August 25, 2025
Aisling
Ireland14 Reviews8.0“Sole Traveller”- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location, lovely quiet room and we're able to accommodate a late night check-in.
Stayed in August 2025
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Reviewed: August 19, 2025
Olivér
Hungary130 Reviews55 helpful votes9.0“Excellent city hotel”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 4 nights
Yes, the view of the inner courtyard is of a dilapidated building, but who cares when you're out exploring the city all day, the only thing that matters is that when you come back in the evening, everything is clean and tidy in the room.
Very pleasant surprise. reading the previous comments I was a little worried, but everything turned out great and exceeded my expectations. The location is fantastic, the breakfast is excellent, very tidy rooms, towels changed every day, very friendly staff.
Stayed in August 2025
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Reviewed: August 6, 2025
Mariana
Serbia13 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 7 nights
- • Submitted from a mobile device
Bad neighborhood with sketchy characters around but they keep their distance so overall SAFE.
The location is excellent. Rooms are cleaned daily. Many restaurants, shops & supermarkets nearby. Decent breakfast ❤️
Stayed in August 2025
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Reviewed: July 31, 2025
Pracheta
Finland3 Reviews8.0“Great place to stay in the heart of Lisbon”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
A mini fridge in the room would be useful and good
Very clean and well maintained. Staff was very kind and location was amazing
Stayed in July 2025
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Reviewed: July 30, 2025
Lily04
Netherlands8 Reviews8.0“Good option for solo travelers”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 4 nights
It's a good choice for solo travelers. The position is covenant, it's walking distance of everything. The room was comfortable, with all the basic necessities.
Stayed in July 2025
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Reviewed: July 25, 2025
Jodie
Sweden6 Reviews1 helpful vote9.0“Wonderful place to stay in the centre of Lisbon!”- • Leisure trip
- • Couple
- • Superior Double Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
The shower should have a small shelf for guests to put things. Also, having a small power bar near the bed so you can charge your phone would be very convenient.
The room was great! We stayed on the 5th floor and had a beautiful view of the castle! It’s in a really central location too, so you can easily find restaurants or walk around easily. Loved the breakfast buffet, and the staff were super nice and helpful! Just a note to other travellers: As most old building in Europe, the elevator is not at the entrance. You will need to go up 2 flights of stairs to reach the elevator. Which is perfectly fine in my opinion. However, If those stairs do you in, you’re probably in the wrong city anyway😂 Overall we were very happy with our stay, and I would definitely stay at this hotel again!
Stayed in July 2025
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Reviewed: July 24, 2025
Linda
United States21 Reviews7.0“Nice staff and room was large but the bed was too hard”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The bed was hard
The room was large and the AC and shower pressure worked well.
Stayed in July 2025
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Reviewed: July 22, 2025
Nastassia
Barbados3 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Excellent location, lovely room
Stayed in July 2025
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Reviewed: July 12, 2025
Jimmy
Canada5 Reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The beds are very hard and not comfortable at all. It's also not soundproof, you can hear the loud street noises and the nearby rooms/upper floor.
Great location, close to a metro station and train station. Also at a short walking distance of many of Lisbon's highlights and many restaurants and shops. The staff was friendly, helpful and the hotel is kept very clean.
Stayed in July 2025
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Reviewed: July 11, 2025
Sandra
Canada43 Reviews3 helpful votes8.0“Helpful friendly staff. Bad, dangerous location need to be cautious”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Stairs to carry luggage up and down . The fear of the crime outside with drug addicts and homeless . Hear them fighting outside my window .
Location to old and new areas . Front desk sooo helpful. 3 beds
Stayed in July 2025
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Reviewed: July 6, 2025
Maud
Belgium5 Reviews7.0“Excellent location.good value for 3 adults in1 room”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 5 nights
- • Submitted from a mobile device
Missing an elevator between ground floor and first floor
Staff very friendly
Stayed in July 2025
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Reviewed: July 5, 2025
Linda
United States21 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
The room sloped and I felt weirdly dizzy at times. Also, the situation on the street with loud homeless people kept me awake. I was going to ask for a quieter room but only stayed 2 nights. The second night the police had to break up a fight. It was disturbing and troubling
Large room, beds comfortable; very friendly staff who greeted us warmly after a long travel day and very late arrival.
Stayed in July 2025
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Reviewed: July 1, 2025
Florinda
Albania5 Reviews8.0“Very nice experience.”- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Just a recommendation for the property not to use that overpowering air freshner at the entrance.
Great location, very near Figueira Square where you can catch buses or the Metro, or reach the main attractions on foot.
Stayed in June 2025
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