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Reviews of Heritage Avenida Liberdade - Lisbon Heritage Collection - Avenida 4 stars

Avenida da Liberdade, 28, Santo Antonio, 1250-145 Lisbon, Portugal

#44 of 392 hotels in Lisbon

Guests' Choice

Review score

Based on 390 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 10 April 2024

    10
    Lovely hotel in excellent location, would love to return.
    • Leisure trip
    • Couple
    • Baixa Room
    • Stayed 4 nights
    • Submitted via mobile

    Liked everything

    Spacious airy room, comfortable communal areas with complementary drinks and cakes at all times. Very friendly and helpful staff. Even a small indoor swimming pool and gym. On my husband’s birthday a bottle of chilled sparkling wine was placed in our room.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Will definitely return and recommend to friends!
    • Leisure trip
    • Couple
    • Baixa Room
    • Stayed 3 nights
    • Submitted via mobile

    Location city center……rooms and decor lovely……great staff……excellent breakfast….

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Beautiful hotel in a great location
    • Leisure trip
    • Couple
    • Baixa Room
    • Stayed 1 night

    Nothing - breakfast was not the best we had in Portugal but satisfactory.

    I booked this hotel last minute when our flight was moved up and we were really pleased with the place. Beautiful aesthetic and well designed room with especially friendly staff.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    10
    Couldn't have hoped for more.
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 3 nights

    There really wasn't anything to niggle about. What do you want me to say? That a decanter of port in the room might have led me astray?! No. It was a great hotel and made for a great city break.

    We looked at a number of hotels around Lisbon for our 3 nights away. We fancied one with a pool (even if it were only a small one), even though, as it happened, we didn't get around to using it. One key issue, as first timers to Lisbon, was location. As we walked around (and gosh, did we walk) we found ourselves passing each of the other hotels we'd looked at, and each time thought: We made the right choice. The hotel itself is lovely: Room 30 is a big room, two, tripled-glazed, windows over the main Avenue, 3 minutes walk to the Metro, 5 to Rossio, 2 to the Funicular. Breakfast is the traditional mix, but well put together with good ingredients, and there's coffee, port, and cakes available throughout the day if you want to graze. Ultimately, as a base to go and explore, we couldn't have found a better place. The staff were smiley and helpful, the room was lovely. If I could find a fault, I'd tell you to add credibility to this review, but it was spot on.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    This is a beautiful hotel that is luxurious without being pretentious.
    • Leisure trip
    • Family with young children
    • Baixa Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    Wonderful staff and nicely appointed rooms.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    10
    perfect
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Ideal location for exploring Lisbon. Great hotel!
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Nothing comes to mind....

    This was our 4th or 5th stay at this ideally located hotel. Our room was large and fantastic. And as always the staff was friendly and attentive. And they went out of of their way to reward us for our repeat visit.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    We would definitely return to this hotel on our next visit to Lisbon visit
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was great, room was beautiful, lounge and breakfast were excellent and the staff were extremely helpful. Complimentary port and snacks all day.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Splendid
    • Leisure trip
    • Couple
    • Baixa Room
    • Stayed 3 nights

    Beds very comfortable, hotel very quaint, location superb

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Fabulous hotel in the heart of Lisbon.
    • Leisure trip
    • Couple
    • Lisboa Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The location was excellent. The staff were very helpful and friendly.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Baixa Room
    • Stayed 2 nights

    There was nothing we disliked

    Very friendly hotel, extremely clean and wonderful breakfast. Great location. We were only there for 2 nights but it absolutely meet are expectations. Close to a metro station as well.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Absolutely incredible, cannot fault it!
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 4 nights

    The hotel was truly wonderful. Breakfast was good and ran until 12pm which was amazing, compared to some hotels which stop breakfast much earlier, and the all-day snack and drinks station was an incredible touch. The room was lovely with a really spacious bathroom, the space felt really clean and the lounges/library were really cosy. The pool is really small but super functional and lovely, same with the gym - the loungers felt like a small spa experience. Staff was super kind and always friendly. Honestly not a single bad thing I can say!

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent breakfast! Location ideal for the tour we booked as the meeting place was at the Hard Rock Cafe.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Gorgeous boutique hotel in the heart of Lisbon
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing , perfect for exploring Lisbon

    Gorgeous small hotel, lovely comfortable rooms, great location, excellent staff

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool is tiny but this is a classic building in the city centre so that's not a.suprise.

    Fantastic position for exploring Lisbon in a beautiful part of the city. Staff were helpful, cheerful and welcoming.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    A great boutique hotel.
    • Leisure trip
    • Couple
    • Lisboa Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful hotel, with very helpful staff in a great location. I would definitely return.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    Beautiful place in a great location!
    • Leisure trip
    • Solo traveller
    • Heritage Room
    • Stayed 4 nights
    • Submitted via mobile

    The decor was stunning! I love the room windows and view of the street. The moment I arrive I was taken care of by Erica at the reception. She was very kind and professional, sharing all the hotel’s amenities and services. I really enjoy the evening in the lobby when you can get great service by Alex. The staff were very plaisant and kind. The hotel is very well located.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Friendly staff, restaurant and lobby. Rooms are beautiful and well designed.
    • Leisure trip
    • Couple
    • Lisboa Room
    • Stayed 1 night
    • Submitted via mobile

    I can only say that we are really lucky. We can stay here for this extra day in Lisbon. The reception staff is very kind, and the restaurant and lobby are also very beautiful and designed. We like this very much. The light in the room is good and the indoor environment is good. It's clean, and the decoration style is a little bit modern and classic. We love it. When you open the window, you can see the ramp tram behind the lane, surrounded by beautiful trees. Another thing I want to be particularly grateful for is that on the day of check-out We left our luggage in the hotel and were about to return to the hotel when we walked through the side door. The concierge unlocked the side door (it seemed to be locked normally) and asked us to come inside quickly. We didn’t know the reason at first, but later he Explain that when we were at the door, we were targeted by a thief, who was about to attack us. I am really grateful to the concierge! If I have the opportunity to travel to Lisbon again, this hotel will definitely be my first choice!

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good stay despite minor isues
    • Leisure trip
    • Family with young children
    • Baixa Room
    • Stayed 2 nights
    • Submitted via mobile

    Food options for breakfast for vegetarians. Also, there was no complimentary water bottles for the guest and instead there was free alcohol and we are Muslims

    Its location and the room with balcony

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Fabulous smart hotel in a central location with friendly attentive staff
    • Leisure trip
    • Family with young children
    • Baixa Room
    • Stayed 2 nights

    There was nothing we did not like. No complaints at all

    Lovely bijou hotel, great central location and efficient friendly staff. The hotel room was large spacious with a very comfortable bed Loved the little extras like the complimentary afternoon snacks and drinks (port and Portuguese custards delicious) Breakfast was well presented, lots of options and served in lovely surroundings

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    How to decide to like Lisbon in three minutes
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 3 nights

    No coffee or tea making facilities in the room, though a good deal of port.

    Central location, nice staff, beautiful room, good breakfast.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Great hotel with very friendly staff.
    • Leisure trip
    • Couple
    • Baixa Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Relaxed atmosphere and inspired design.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    10
    Such a beatiful, well located hotel
    • Leisure trip
    • Couple
    • Baixa Room
    • Stayed 3 nights
    • Submitted via mobile

    The best location in Lisbon directly at the Avenida de Liberdade!

    Stayed in January 2024

  • Reviewed: 12 February 2024

    9.0
    Overall we thoroughly enjoyed this hotel. Appreciated them accommodating us with a check in a couple of hours early. We
    • Leisure trip
    • Couple
    • Baixa Room
    • Stayed 1 night
    • Submitted via mobile

    Earlier start to breakfast would be nice. A very nice breakfast provided.

    Location is central, easy access to restaurants and transportation. Quiet, well maintained and clean. Staff very friendly. Loved to Port in out room. A lovely touch

    Stayed in February 2024

Showing 1 – 25

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